Compare HelioSight, Infegy Atlas, and Sysomos

Pricing

 
Single Concurrent Login
$5,000
per month
 
Additional Logins
$1,000
per month
 
Free Trial Unavailable
Free Trial Unavailable
Free Trial
HelioSight
Free Trial Unavailable
Infegy Atlas
Single Concurrent Login
$5,000per month
Additional Logins
$1,000per month
Free Trial Unavailable
Sysomos
Free Trial

Ratings

Meets Requirements
Meets Requirements
8.0
8.4
7.3
Ease of Use
Ease of Use
7.7
8.9
7.3
Ease of Setup
Ease of Setup
7.1
8.7
7.2
Ease of Admin
Ease of Admin
7.9
8.7
7.2
Quality of Support
Quality of Support
8.1
9.8
7.8
Ease of Doing Business With
Ease of Doing Business With
8.4
9.7
8.0
Product Direction (% positive)
Product Direction (% positive)
8.6
10.0
6.7
Meets Requirements
HelioSight
8.0
Infegy Atlas
8.4
Sysomos
7.3
Ease of Use
HelioSight
7.7
Infegy Atlas
8.9
Sysomos
7.3
Ease of Setup
HelioSight
7.1
Infegy Atlas
8.7
Sysomos
7.2
Ease of Admin
HelioSight
7.9
Infegy Atlas
8.7
Sysomos
7.2
Quality of Support
HelioSight
8.1
Infegy Atlas
9.8
Sysomos
7.8
Ease of Doing Business With
HelioSight
8.4
Infegy Atlas
9.7
Sysomos
8.0
Product Direction (% positive)
HelioSight
8.6
Infegy Atlas
10.0
Sysomos
6.7

Features

Social Media Monitoring
Social Measurement
HelioSight
8.1
Infegy Atlas
8.7
Sysomos
7.5
Sentiment Scoring
HelioSight
7.6
Infegy Atlas
7.9
Sysomos
5.9
Influencer Identification
HelioSight
6.7
Infegy Atlas
7.0
Sysomos
6.9
Social Reporting
HelioSight
7.7
Infegy Atlas
8.8
Sysomos
7.3
Social Listening
HelioSight
8.9
Infegy Atlas
9.0
Sysomos
8.5

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
21.5%
29.2%
5.9%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.0%
37.5%
47.5%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
40.5%
33.3%
46.5%
HelioSight
Small-Business
21.5%
Mid-Market
38.0%
Enterprise
40.5%
Infegy Atlas
Small-Business
29.2%
Mid-Market
37.5%
Enterprise
33.3%
Sysomos
Small-Business
5.9%
Mid-Market
47.5%
Enterprise
46.5%

Reviewers' Industry

 
Marketing and Advertising
43.4%
Marketing and Advertising
50.0%
Marketing and Advertising
33.3%
 
Public Relations and Communications
7.2%
Market Research
20.8%
Public Relations and Communications
24.5%
 
Market Research
6.0%
Education Management
8.3%
Information Technology and Services
5.9%
 
Information Technology and Services
3.6%
Retail
4.2%
Computer Software
4.9%
 
Higher Education
3.6%
Public Relations and Communications
4.2%
Internet
3.9%
 
Other
36.1%
Other
12.5%
Other
27.5%
HelioSight
Marketing and Advertising
43.4%
Public Relations and Communications
7.2%
Market Research
6.0%
Information Technology and Services
3.6%
Higher Education
3.6%
Other
36.1%
Infegy Atlas
Marketing and Advertising
50.0%
Market Research
20.8%
Education Management
8.3%
Retail
4.2%
Public Relations and Communications
4.2%
Other
12.5%
Sysomos
Marketing and Advertising
33.3%
Public Relations and Communications
24.5%
Information Technology and Services
5.9%
Computer Software
4.9%
Internet
3.9%
Other
27.5%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Benjamin D.
Agency in Marketing and Advertising

As a strategist, the ability to "train" the tool to recognize sentiment and filter out spam makes Forsight an automatic leader in the social listening category. Another thing that Crimson Hexagon does well is present conversations in a very visually...

Evan D.
Agency in Computer Software

Best-in-class Natural Language Processing, for sentiment, emotion, theme (purchase intent, acquisition, etc). This is a big point of importance for us as we use very dynamic linguistic environments to drive insights about how customers feel and what they...

Riddhi S.
Industry Analyst / Tech Writer in Information Technology and Services

Its a great product that helps you pull the information you need and also to help sort the information. Some of the features that I like: 1. Easy to use interface 2. Easy means to download the data in CSV formats 3. Easy to search in different...

Most Helpful Critical Review
Most Helpful Critical Review
Stephen J.
User in Information Technology and Services

The machine learning application for sentiment analysis is too tedious and not accurate. Lack of customizable charts for analysis. In my 2 instances of reaching out to support, I felt it could improve. Now I'm told they are looking to bring in chat...

User in Marketing and Advertising

I wish that this could process recorded sound to text; for example recorded podcasts and interviews. This will be very important moving forward.

User in Wine and Spirits

Note: Applies to Heartbeat ONLY It's fairly limited from an analytics standpoint. Not able to customize charts or really play around with the data within the tool. Also, navigation is pretty weak.

 
HelioSight
Most Helpful Favorable Review
Benjamin D.
Agency in Marketing and Advertising

As a strategist, the ability to "train" the tool to recognize sentiment and filter out spam makes Forsight an automatic leader in the social listening category. Another thing that Crimson Hexagon does well is present conversations in a very visually...

Most Helpful Critical Review
Stephen J.
User in Information Technology and Services

The machine learning application for sentiment analysis is too tedious and not accurate. Lack of customizable charts for analysis. In my 2 instances of reaching out to support, I felt it could improve. Now I'm told they are looking to bring in chat...

Infegy Atlas
Most Helpful Favorable Review
Evan D.
Agency in Computer Software

Best-in-class Natural Language Processing, for sentiment, emotion, theme (purchase intent, acquisition, etc). This is a big point of importance for us as we use very dynamic linguistic environments to drive insights about how customers feel and what they...

Most Helpful Critical Review
User in Marketing and Advertising

I wish that this could process recorded sound to text; for example recorded podcasts and interviews. This will be very important moving forward.

Sysomos
Most Helpful Favorable Review
Riddhi S.
Industry Analyst / Tech Writer in Information Technology and Services

Its a great product that helps you pull the information you need and also to help sort the information. Some of the features that I like: 1. Easy to use interface 2. Easy means to download the data in CSV formats 3. Easy to search in different...

Most Helpful Critical Review
User in Wine and Spirits

Note: Applies to Heartbeat ONLY It's fairly limited from an analytics standpoint. Not able to customize charts or really play around with the data within the tool. Also, navigation is pretty weak.

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