# Helcim vs PayPal Payments Comparison
---
## AI Generated Summary
- **G2 reviewers report** that PayPal Payments excels in user experience, with many praising its **ease of use** and quick setup process. Users appreciate features like the auto bank transfer, which simplifies transactions, making it a go-to choice for those needing efficient payment collection.
- **Users say** that Helcim offers a smooth onboarding experience, highlighting its intuitive platform and responsive North American-based support team. This makes it particularly appealing for businesses that value personalized assistance during setup.
- **According to verified reviews** , PayPal Payments stands out with a significantly higher overall satisfaction score, reflecting its strong market presence and reliability. Reviewers often mention the universal appeal of PayPal, as many customers already have accounts, facilitating easier transactions.
- **Reviewers mention** that while Helcim provides a user-friendly experience, it sometimes struggles with complex issue resolution. Users have noted that while their support team is dedicated, they occasionally face challenges in delivering effective solutions for more intricate problems.
- **G2 reviewers highlight** that PayPal Payments is particularly advantageous for small businesses, with a large percentage of its user base falling into this category. This focus on small business needs is reflected in its competitive pricing model, which starts at $0 per month, making it accessible for startups.
- **Users report** that Helcim's fee structure is favorable for medium-sized businesses, especially in specific sectors like healthcare. However, some users feel that the platform could improve its reporting and analytics capabilities, which are crucial for tracking business performance effectively.



| | Helcim | PayPal Payments | 
|---|---|---|
| **Star Rating** | 3.9 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 19 | 2,743 | 
| **Largest Market Segment** | Small-Business (84.2% of reviews) | Small-Business (64.8% of reviews) | 
| **Entry Level Price** | Pay As You Go | $0 per month | 

---
## Top Pros & Cons

### Helcim

Pros:
- Ease of Use (3 reviews)
- Easy Setup (2 reviews)

Cons:
- Pricing Issues (2 reviews)
- Account Management Issues (1 reviews)

### PayPal Payments

Pros:
- Ease of Use (473 reviews)
- Easy Payments (325 reviews)

Cons:
- High Fees (233 reviews)
- Expensive (195 reviews)

---
## Ratings Comparison
| Rating | Helcim | PayPal Payments | 
|---|---|---|
  | **Meets Requirements** | 8.2 (14 reviews) | 9.0 (2231 reviews) | 
  | **Ease of Use** | 7.2 (15 reviews) | 9.1 (2262 reviews) | 
  | **Ease of Setup** | 7.6 (11 reviews) | 8.9 (722 reviews) | 
  | **Ease of Admin** | 8.0 (9 reviews) | 8.4 (330 reviews) | 
  | **Quality of Support** | 8.6 (14 reviews) | 8.3 (2107 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.0 (9 reviews) | 8.1 (327 reviews) | 
  | **Product Direction (% positive)** | 6.1 (12 reviews) | 8.3 (2199 reviews) | 

---
## Pricing

### Helcim

#### Entry-Level Pricing

Plan: Transaction fees

Price: Pay As You Go

Description: With the Interchange Plus pricing model, Helcim passes the true cost of the transaction to you, with a small margin on top:

Key Features:
- In-person credit card fees: Interchange + 0.4% + 8¢
- Online credit card fees: Interchange + 0.5% + 25¢
- ACH/EFT (bank transfer): 0.5% + 25¢ (capped at $6 for transactions below $25,000)

[Browse all 3 editions](https://www.g2.com/products/helcim/pricing)

#### Free Trial

Yes

### PayPal Payments

#### Entry-Level Pricing

Plan: On Website - Basic

Price: $0 per month

Key Features:
- Accept credit cards and PayPal on your site
- Swipe cards in your store and on the go
- Create and email invoices for fast payment

[Browse all 3 editions](https://www.g2.com/products/paypal/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Payment Gateways

| Product | Score | Reviews |
|---|---|---|
| **Helcim** | N/A | N/A |
| **PayPal Payments** | 8.7/10 | 2090 |

#### Payment Options

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Coupons, Discounts, Promotions, and Gift Cards** | Not enough data | Feature Not Available | 
| **Recurring Billing** | Not enough data | Feature Not Available | 
| **Instant Payment** | Not enough data | 9.0 (1616 reviews) | 
| **Accepted Credit Cards and Debit Cards** | Not enough data | 9.2 (1631 reviews) | 
| **ACH Payments and eCheck Processing** | Not enough data | 8.4 (1178 reviews) | 
| **Split Payments** | Not enough data | 8.4 (1110 reviews) | 
| **Real-Time Payments** | Not enough data | Feature Not Available | 
| **Multi-Currency** | Feature Not Available | 9.0 (610 reviews) | 
| **Online payment portal** | 7.3 (5 reviews) | 9.1 (628 reviews) | 

#### Administration

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Reporting/Dashboards** | Not enough data | Feature Not Available | 
| **User, Role, and Access Management** | Not enough data | Feature Not Available | 
| **Payout Time** | Not enough data | 8.5 (1523 reviews) | 
| **Manual Payment Entry** | Not enough data | 8.6 (1364 reviews) | 
| **Dispute Resolution** | Not enough data | Feature Not Available | 
| **Omnichannel** | 8.1 (6 reviews) | 8.6 (494 reviews) | 
| **Levels 1 & 2** | 7.8 (6 reviews) | 8.5 (477 reviews) | 
| **Level 3** | 8.0 (5 reviews) | 8.4 (463 reviews) | 

#### Security

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **PCI Compliance** | Not enough data | 8.6 (646 reviews) | 
| **Fraud Protection Tools** | Not enough data | Feature Not Available | 
| **Data Tokenization** | Not enough data | 8.7 (1170 reviews) | 
| **Two-Factor Authentication** | Not enough data | 8.8 (1362 reviews) | 
| **POS Verification** | 8.1 (6 reviews) | 8.7 (480 reviews) | 

#### Development

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Customization (Fields, Objects, and Layouts)** | Not enough data | 8.4 (1290 reviews) | 
| **APIs** | Not enough data | Feature Not Available | 
| **Accounting Software Integration** | Not enough data | 8.5 (1109 reviews) | 
| **E-Commerce Software Integration** | Not enough data | 8.7 (1208 reviews) | 

#### Platform

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Performance and Reliability** | Not enough data | 8.9 (1473 reviews) | 
| **Internationalization - Currency/Language** | Not enough data | 8.9 (1351 reviews) | 
| **Internationalization - Operating Country** | Not enough data | 8.9 (1330 reviews) | 
| **API / Integrations** | Not enough data | 8.7 (1083 reviews) | 
| **PCI Regulation Compliance** | Not enough data | 8.6 (1073 reviews) | 
| **Supplemental Technology** | Not enough data | Feature Not Available | 
| **Accounting integration** | 6.9 (6 reviews) | 8.6 (475 reviews) | 
| **E-commerce Integration** | 8.3 (5 reviews) | 8.9 (506 reviews) | 

#### Agentic AI - Payment Gateways

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.1 (69 reviews) | 
| **Cross-system Integration** | Not enough data | 8.8 (68 reviews) | 
| **Decision Making** | Not enough data | 8.8 (68 reviews) | 

### Installment Payment and Buy Now Pay Later (BNPL)

| Product | Score | Reviews |
|---|---|---|
| **Helcim** | N/A | N/A |
| **PayPal Payments** | 9.1/10 | 221 |

#### Administration - Installment Payment and Buy Now Pay Later (BNPL)

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Email Notifications** | Not enough data | 9.1 (186 reviews) | 
| **Invoicing** | Not enough data | 9.1 (179 reviews) | 
| **Customer Portal** | Not enough data | 8.9 (184 reviews) | 
| **Loyalty Management** | Not enough data | 8.7 (171 reviews) | 

#### Payment Tools - Installment Payment and Buy Now Pay Later (BNPL)

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Payment Gateway** | Not enough data | 9.0 (188 reviews) | 
| **Payment Tracking** | Not enough data | 8.9 (186 reviews) | 
| **E-commerce Integration** | Not enough data | 9.0 (172 reviews) | 
| **Payment Scheduling** | Not enough data | 8.9 (176 reviews) | 

#### Agentic AI  - Installment Payment and Buy Now Pay Later (BNPL) features

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 9.4 (36 reviews) | 
| **Proactive Assistance** | Not enough data | 9.3 (36 reviews) | 
| **Decision Making** | Not enough data | 9.4 (36 reviews) | 

### Payment Processing

| Product | Score | Reviews |
|---|---|---|
| **Helcim** | 7.8/10 | 8 |
| **PayPal Payments** | 8.8/10 | 800 |

#### Payment Processing

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Encryption** | 9.3 (7 reviews) | 9.3 (272 reviews) | 
| **Credit Card Processing** | 8.3 (8 reviews) | 9.1 (236 reviews) | 
| **Mobile Payments** | Not enough data | 9.3 (248 reviews) | 
| **Digital Wallet Integration** | Not enough data | 9.2 (255 reviews) | 

#### Administration

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Reporting & Analytics** | 6.2 (7 reviews) | 9.0 (227 reviews) | 
| **E-commerce Integration** | Not enough data | 9.1 (239 reviews) | 
| **Processing Fees** | 6.9 (8 reviews) | 7.4 (288 reviews) | 
| **POS Integration** | 8.3 (6 reviews) | 8.9 (209 reviews) | 
| **Omnichannel** | 8.1 (6 reviews) | 8.6 (494 reviews) | 
| **Levels 1 & 2** | 7.8 (6 reviews) | 8.5 (477 reviews) | 
| **Level 3** | 8.0 (5 reviews) | 8.4 (463 reviews) | 

#### Payment Options

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Multi-Currency** | Feature Not Available | 9.0 (610 reviews) | 
| **Online payment portal** | 7.3 (5 reviews) | 9.1 (628 reviews) | 

#### Security

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **POS Verification** | 8.1 (6 reviews) | 8.7 (480 reviews) | 

#### Platform

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Accounting integration** | 6.9 (6 reviews) | 8.6 (475 reviews) | 
| **E-commerce Integration** | 8.3 (5 reviews) | 8.9 (506 reviews) | 

### Payments Orchestration

| Product | Score | Reviews |
|---|---|---|
| **Helcim** | N/A | N/A |
| **PayPal Payments** | 9.3/10 | 65 |

#### Architecture

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Unified API** | Not enough data | 9.1 (47 reviews) | 
| **POL** | Not enough data | 9.1 (46 reviews) | 
| **Integrations** | Not enough data | 9.5 (49 reviews) | 

#### Processing

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Validation** | Not enough data | 9.4 (49 reviews) | 
| **Automation** | Not enough data | 9.4 (49 reviews) | 
| **Cross Border** | Not enough data | 9.3 (48 reviews) | 
| **Routing** | Not enough data | 9.5 (48 reviews) | 
| **Reconciliation** | Not enough data | 9.5 (48 reviews) | 

#### Risk & Compliance

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Failed payments** | Not enough data | 9.1 (46 reviews) | 
| **Tokenization** | Not enough data | 9.2 (48 reviews) | 
| **Compliance** | Not enough data | 9.4 (48 reviews) | 

#### Analytics

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Consolidation** | Not enough data | 9.3 (48 reviews) | 
| **Optimization** | Not enough data | 9.4 (48 reviews) | 
| **Fraud** | Not enough data | 9.0 (48 reviews) | 

#### Agentic AI - Payments Orchestration

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.5 (39 reviews) | 
| **Cross-system Integration** | Not enough data | 9.5 (39 reviews) | 

### SAP Store

| Product | Score | Reviews |
|---|---|---|
| **Helcim** | N/A | N/A |
| **PayPal Payments** | 9.8/10 | 19 |

#### Agentic AI - SAP Store

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 9.7 (17 reviews) | 
| **Multi-step Planning** | Not enough data | 9.7 (17 reviews) | 
| **Cross-system Integration** | Not enough data | 9.8 (17 reviews) | 
| **Adaptive Learning** | Not enough data | 9.8 (17 reviews) | 
| **Natural Language Interaction** | Not enough data | 9.9 (17 reviews) | 
| **Proactive Assistance** | Not enough data | 9.8 (17 reviews) | 
| **Decision Making** | Not enough data | 9.9 (17 reviews) | 

### Omnichannel Commerce

| Product | Score | Reviews |
|---|---|---|
| **Helcim** | N/A | N/A |
| **PayPal Payments** | N/A | N/A |

#### Reporting

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Reports & Analytics** | Not enough data | Not enough data | 
| **Data Transfer Tools** | Not enough data | Not enough data | 

#### Omnichannel Features 

| Feature | Helcim | PayPal Payments | 
|---|---|---|
| **Retail Management** | Not enough data | Not enough data | 
| **POS Integration** | Not enough data | Not enough data | 
| **Social Media Integration** | Not enough data | Not enough data | 
| **Customer Service Integration** | Not enough data | Not enough data | 
| **Marketing Tools** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 
| **ERP Integration** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Payment Processing Software](https://www.g2.com/categories/payment-processing)

**Unique to Helcim (1):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce)

**Unique to PayPal Payments (4):** [Payments Orchestration Software](https://www.g2.com/categories/payments-orchestration), [SAP Store Software](https://www.g2.com/categories/sap-store), [Installment Payment and Buy Now Pay Later (BNPL) Software](https://www.g2.com/categories/installment-payment-and-buy-now-pay-later-bnpl), [Payment Gateways](https://www.g2.com/categories/payment-gateways)


---
## Reviewer Demographics

### By Company Size

| Segment | Helcim | PayPal Payments | 
|---|---|---|
| **Small-Business** | 84.2% | 64.8% | 
| **Mid-Market** | 15.8% | 23.1% | 
| **Enterprise** | 0% | 12.1% | 

### By Industry

#### Helcim

- **Health, Wellness and Fitness:** 15.8%
- **Leisure, Travel & Tourism:** 10.5%
- **Computer Software:** 10.5%
- **Apparel & Fashion:** 10.5%
- **Consulting:** 5.3%
- **Wholesale:** 5.3%
- **Restaurants:** 5.3%
- **Recreational Facilities and Services:** 5.3%
- **Non-Profit Organization Management:** 5.3%
- **Information Technology and Services:** 5.3%
- **Other:** 21.1%

#### PayPal Payments

- **Information Technology and Services:** 7.0%
- **Computer Software:** 6.8%
- **Marketing and Advertising:** 6.7%
- **Retail:** 5.4%
- **Internet:** 3.7%
- **Accounting:** 2.9%
- **Education Management:** 2.7%
- **Apparel & Fashion:** 2.3%
- **Financial Services:** 2.3%
- **Higher Education:** 2.1%
- **Other:** 58.1%

---
## Alternatives

### Alternatives to Helcim

- [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) — 4.2/5 stars (452 reviews)
- [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) — 4.4/5 stars (367 reviews)
- [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (871 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4095 reviews)
- [Amazon Pay for Business](https://www.g2.com/products/amazon-pay-for-business/reviews) — 4.5/5 stars (583 reviews)
- [BILL AP/AR](https://www.g2.com/products/bill-ap-ar/reviews) — 4.4/5 stars (1807 reviews)
- [Thryv](https://www.g2.com/products/thryv/reviews) — 4.3/5 stars (2008 reviews)
- [FreshBooks](https://www.g2.com/products/freshbooks/reviews) — 4.5/5 stars (975 reviews)
- [Payoneer](https://www.g2.com/products/payoneer/reviews) — 3.2/5 stars (368 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (594 reviews)

### Alternatives to PayPal Payments

- [Payoneer](https://www.g2.com/products/payoneer/reviews) — 3.2/5 stars (368 reviews)
- [GoCardless](https://www.g2.com/products/gocardless/reviews) — 4.6/5 stars (321 reviews)
- [BlueSnap](https://www.g2.com/products/bluesnap/reviews) — 4.1/5 stars (107 reviews)
- [Square Payments](https://www.g2.com/products/square-payments/reviews) — 4.5/5 stars (176 reviews)
- [Amazon Pay for Business](https://www.g2.com/products/amazon-pay-for-business/reviews) — 4.5/5 stars (583 reviews)
- [Stripe Payments](https://www.g2.com/products/stripe-stripe-payments/reviews) — 4.2/5 stars (452 reviews)
- [Adyen Payments](https://www.g2.com/products/adyen-payments/reviews) — 4.0/5 stars (42 reviews)
- [WePay](https://www.g2.com/products/wepay/reviews) — 3.6/5 stars (68 reviews)
- [Shift Payment](https://www.g2.com/products/shift-4/reviews) — 3.2/5 stars (23 reviews)
- [Paytm Business](https://www.g2.com/products/paytm-business/reviews) — 4.5/5 stars (281 reviews)

---
## Top Discussions

### Helcim

No discussions available for this product.

### PayPal Payments

- Title: [What is PayPal Credit used for?](https://www.g2.com/discussions/what-is-paypal-credit-used-for) — 8 comments, 5 upvotes
  > **Top comment:** "Instead of using your main bank card online, you can use the PayPal credit card, keeping your bank details more private."
- Title: [Allow visa gift card](https://www.g2.com/discussions/allow-visa-gift-card) — 8 comments, 3 upvotes
  > **Top comment:** "I think there is a reason why not only PayPal but other services also doesn't allow Visa gift card because I also have tried with many other services."
- Title: [PayPal Is NOt Returning USD 40,000 they kept for 180 Days After account suspension](https://www.g2.com/discussions/paypal-is-not-returning-usd-40-000-they-kept-for-180-days-after-account-suspension) — 7 comments, 1 upvote
  > **Top comment:** "I have one similar story - https://www.reddit.com/r/paypal/comments/jeuc6o/victory_funds_returned_after_a_long_battle_with/"
- Title: [how to add money to paypal](https://www.g2.com/discussions/how-to-add-money-to-paypal) — 5 comments, 1 upvote
  > **Top comment:** "To add using cash You can go to Walmart Walgreens 711 Dollar General & many other stores and simply tell the cashier you'd like to reload your PayPal card ..."
- Title: [Approved paypal credit](https://www.g2.com/discussions/45405-approved-paypal-credit) — 4 comments, 1 upvote
  > **Top comment:** "lal16877@gmail.com,reciev paypal"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/helcim-vs-paypal)