# Heimdal vs N-able N-central Comparison --- ## AI Generated Summary - **G2 reviewers report** that N-able N-central excels in its user interface, with many users appreciating the recent updates that enhance usability. One user noted, "Everything works good, and there are no problems, the new UI is nice as well," highlighting the platform's intuitive design. - **Users say** that Heimdal stands out for its exceptional support, with feedback emphasizing the "responsive, service-minded, and professional support" provided. This level of customer service can be a significant advantage for teams needing quick assistance. - **Reviewers mention** that N-able N-central's automation capabilities are a major strength, particularly its "Rules and Filters" engine that allows for complex device grouping and policy application across numerous endpoints. This feature is praised for simplifying management tasks. - **According to verified reviews** , Heimdal's automated patching feature is a game-changer for users, saving them considerable time. One user remarked, "What I like best about Heimdal is the automated patching," which allows for efficient updates even for unsupported applications. - **G2 reviewers highlight** that while N-able N-central has a robust feature set, some users find it slightly complex to navigate. However, many appreciate that it strikes a balance between power and ease of use, making it suitable for both small businesses and larger organizations. - **Users report** that while Heimdal is a competent tool with many options, it may not match the comprehensive capabilities of N-able N-central in terms of overall functionality. However, its strong support and ease of use make it a solid choice for mid-market companies. | | Heimdal | N-able N-central | |---|---|---| | **Star Rating** | 4.4 out of 5 | 4.4 out of 5 | | **Total Reviews** | 70 | 556 | | **Largest Market Segment** | Mid-Market (62.3% of reviews) | Small-Business (60.9% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### Heimdal Pros: - Easy Setup (2 reviews) - File Transfer (2 reviews) Cons: - Complex Interface (2 reviews) - Not User-Friendly (2 reviews) ### N-able N-central Pros: - Ease of Use (182 reviews) - Automation (110 reviews) Cons: - Missing Features (81 reviews) - Feature Issues (60 reviews) --- ## Ratings Comparison | Rating | Heimdal | N-able N-central | |---|---|---| | **Meets Requirements** | 8.9 (59 reviews) | 8.4 (438 reviews) | | **Ease of Use** | 8.6 (59 reviews) | 7.9 (467 reviews) | | **Ease of Setup** | 8.2 (49 reviews) | 7.7 (381 reviews) | | **Ease of Admin** | 8.3 (29 reviews) | 7.9 (370 reviews) | | **Quality of Support** | 9.5 (58 reviews) | 8.0 (433 reviews) | | **Has the product been a good partner in doing business?** | 9.4 (29 reviews) | 8.6 (355 reviews) | | **Product Direction (% positive)** | 7.9 (51 reviews) | 8.8 (431 reviews) | --- ## Pricing ### Heimdal #### Entry-Level Pricing No pricing available #### Free Trial Yes ### N-able N-central #### Entry-Level Pricing No pricing available #### Free Trial Yes --- ## Features Comparison By Category ### Unified Threat Management (UTM) | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### Security - Unified Threat Management | Feature | Heimdal | N-able N-central | |---|---|---| | **Antivirus** | Not enough data | Not enough data | | **Whitelists** | Not enough data | Not enough data | | **Antispam Filtering** | Not enough data | Not enough data | | **Content Filtering** | Not enough data | Not enough data | | **Web Filtering** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | #### Administration | Feature | Heimdal | N-able N-central | |---|---|---| | **Reports & Analytics** | Not enough data | Not enough data | | **Dashboard** | Not enough data | Not enough data | ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | 8.2/10 | 312 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Heimdal | N-able N-central | |---|---|---| | **Device Management** | Not enough data | 8.8 (291 reviews) ✓ Verified | | **Asset Management** | Not enough data | 9.6 (13 reviews) | | **ITIL Policy Compliance** | Not enough data | 8.7 (9 reviews) | #### Monitoring and Management | Feature | Heimdal | N-able N-central | |---|---|---| | **Remote Monitoring** | Not enough data | 9.1 (296 reviews) ✓ Verified | | **Asset Tracking** | Not enough data | 7.9 (157 reviews) | | **Application Deployment** | Not enough data | 7.6 (278 reviews) ✓ Verified | | **Patch Management** | Not enough data | 8.2 (292 reviews) ✓ Verified | | **Asset Tracking** | Not enough data | 9.0 (10 reviews) | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Heimdal | N-able N-central | |---|---|---| | **Workflow Management** | Not enough data | 8.5 (16 reviews) | #### Service Management | Feature | Heimdal | N-able N-central | |---|---|---| | **Remote Access** | Not enough data | 8.6 (290 reviews) ✓ Verified | | **Service Management (Issue Prioritization)** | Not enough data | 8.8 (13 reviews) | | **Ticketing** | Not enough data | 8.1 (9 reviews) | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Heimdal | N-able N-central | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.0 (17 reviews) | | **Multi-step Planning** | Not enough data | 7.4 (12 reviews) | | **Cross-system Integration** | Not enough data | 8.5 (18 reviews) | | **Adaptive Learning** | Not enough data | 6.8 (12 reviews) | | **Natural Language Interaction** | Not enough data | 7.4 (12 reviews) | | **Proactive Assistance** | Not enough data | 7.1 (12 reviews) | | **Decision Making** | Not enough data | 6.8 (12 reviews) | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### Scope | Feature | Heimdal | N-able N-central | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | Not enough data | | **Multi-OS Support** | Not enough data | Not enough data | #### Security | Feature | Heimdal | N-able N-central | |---|---|---| | **Reporting and Alerts** | Not enough data | Not enough data | | **Endpoint Protection** | Not enough data | Not enough data | | **Remote Wiping** | Not enough data | Not enough data | #### Management | Feature | Heimdal | N-able N-central | |---|---|---| | **Device Enrollment** | Not enough data | Not enough data | | **Device Configuration** | Not enough data | Not enough data | | **Device Compliance** | Not enough data | Not enough data | | **Usage Information** | Not enough data | Not enough data | | **Data Separation** | Not enough data | Not enough data | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | Heimdal | N-able N-central | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Network Monitoring | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | 7.6/10 | 138 | #### Functionality | Feature | Heimdal | N-able N-central | |---|---|---| | **Performance Monitoring** | Not enough data | 8.4 (135 reviews) | | **Alerting** | Not enough data | 8.7 (138 reviews) | | **Improvement Suggestions** | Not enough data | Feature Not Available | | **Multi-Network Capability** | Not enough data | 8.2 (132 reviews) | #### Monitoring - Network Monitoring | Feature | Heimdal | N-able N-central | |---|---|---| | **360-Degree Network Visibility** | Not enough data | 7.6 (12 reviews) | | **Automated Network Discovery** | Not enough data | 7.8 (12 reviews) | | **Real-Time Monitoring** | Not enough data | 8.2 (12 reviews) | #### Management | Feature | Heimdal | N-able N-central | |---|---|---| | **Performance Baseline** | Not enough data | 7.8 (131 reviews) | | **Data Visualization** | Not enough data | 7.7 (131 reviews) | | **Path Analysis** | Not enough data | 7.2 (129 reviews) | #### Analytics - Network Monitoring | Feature | Heimdal | N-able N-central | |---|---|---| | **Predictive Performance Analytics** | Not enough data | 7.1 (11 reviews) | | **Packet & Flow Analysis** | Not enough data | 6.8 (12 reviews) | #### Security - Network Monitoring | Feature | Heimdal | N-able N-central | |---|---|---| | **Encrypted Data Transmission** | Not enough data | 7.6 (12 reviews) | | **Zero Trust and Identity Management** | Not enough data | 7.9 (12 reviews) | | **Integrated Network Security** | Not enough data | 7.8 (12 reviews) | #### Network Performance - Network Monitoring | Feature | Heimdal | N-able N-central | |---|---|---| | **Dynamic Network Optimization** | Not enough data | 7.2 (12 reviews) | | **Automated Tasks Routing** | Not enough data | 8.8 (12 reviews) | #### AI Automation - Network Monitoring | Feature | Heimdal | N-able N-central | |---|---|---| | **Machine Learning-Based Anomaly Detection** | Not enough data | 6.3 (12 reviews) | | **Self-Healing Networks** | Not enough data | 7.4 (12 reviews) | | **Predictive Network Maintenance** | Not enough data | 6.2 (11 reviews) | #### Agentic AI - Network Monitoring | Feature | Heimdal | N-able N-central | |---|---|---| | **Autonomous Task Execution** | Not enough data | 6.1 (6 reviews) | | **Multi-step Planning** | Not enough data | 8.3 (7 reviews) | | **Cross-system Integration** | Not enough data | 8.6 (7 reviews) | | **Adaptive Learning** | Not enough data | 6.9 (7 reviews) | | **Natural Language Interaction** | Not enough data | 6.7 (7 reviews) | | **Proactive Assistance** | Not enough data | 6.0 (7 reviews) | | **Decision Making** | Not enough data | 7.1 (7 reviews) | ### Privileged Access Management (PAM) | Product | Score | Reviews | |---|---|---| | **Heimdal** | 9.5/10 | 12 | | **N-able N-central** | N/A | N/A | #### Administration | Feature | Heimdal | N-able N-central | |---|---|---| | **Policy, User, and Role Management** | 9.2 (6 reviews) | Not enough data | | **Approval Workflows** | Not enough data | Not enough data | | **Automated Provisioning** | Not enough data | Not enough data | | **Bulk Changes** | 9.7 (5 reviews) | Not enough data | | **Centralized Management** | 9.3 (7 reviews) | Not enough data | | **Self-Service Access Requests** | Not enough data | Not enough data | #### Functionality | Feature | Heimdal | N-able N-central | |---|---|---| | **Multi-Factor Authentication** | Not enough data | Not enough data | | **Single Sign-On** | Not enough data | Not enough data | | **BYOD support** | Not enough data | Not enough data | | **Password Vault** | Feature Not Available | Not enough data | | **Centralized management** | 9.3 (7 reviews) | Not enough data | | **Role-based security** | 9.7 (6 reviews) | Not enough data | | **Live notifications** | Not enough data | Not enough data | | **Live session recording & playback** | Not enough data | Not enough data | | **Hide passwords** | Feature Not Available | Not enough data | | **Temporary, time-limited privilege** | 9.7 (6 reviews) | Not enough data | #### Monitoring | Feature | Heimdal | N-able N-central | |---|---|---| | **Audit Logging** | 9.7 (5 reviews) | Not enough data | | **Activity Logging** | 9.3 (9 reviews) | Not enough data | | **Anomaly Detection** | 10.0 (6 reviews) | Not enough data | #### Reporting | Feature | Heimdal | N-able N-central | |---|---|---| | **Audit log** | Not enough data | Not enough data | | **Reporting** | 9.5 (7 reviews) | Not enough data | ### Endpoint Protection Platforms | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### Administration | Feature | Heimdal | N-able N-central | |---|---|---| | **Compliance** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **Device Control** | Not enough data | Not enough data | #### Functionality | Feature | Heimdal | N-able N-central | |---|---|---| | **System Isolation** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Endpoint Intelligence** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Analysis | Feature | Heimdal | N-able N-central | |---|---|---| | **Automated Remediation** | Not enough data | Not enough data | | **Incident Reports** | Not enough data | Not enough data | | **Behavioral Analysis** | Not enough data | Not enough data | ### Network Detection and Response (NDR) | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### Analysis | Feature | Heimdal | N-able N-central | |---|---|---| | **Incident Reporting** | Not enough data | Not enough data | | **Network Visibility** | Not enough data | Not enough data | | **Metadata Enrichment** | Not enough data | Not enough data | | **Metadata Management** | Not enough data | Not enough data | #### Response | Feature | Heimdal | N-able N-central | |---|---|---| | **Incident Alerts** | Not enough data | Not enough data | | **Response Orchestration** | Not enough data | Not enough data | | **Response Automation** | Not enough data | Not enough data | #### Detection | Feature | Heimdal | N-able N-central | |---|---|---| | **Multi-Network Monitoring** | Not enough data | Not enough data | | **Asset Discovery** | Not enough data | Not enough data | | **Anomaly Detection** | Not enough data | Not enough data | #### Services - Network Detection and Response (NDR) | Feature | Heimdal | N-able N-central | |---|---|---| | **Managed Services** | Not enough data | Not enough data | ### Extended Detection and Response (XDR) Platforms | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### Detection & Response | Feature | Heimdal | N-able N-central | |---|---|---| | **Response Automation** | Not enough data | Not enough data | | **Threat Hunting** | Not enough data | Not enough data | | **Rule-Based Detection** | Not enough data | Not enough data | | **Real-Time Detection** | Not enough data | Not enough data | #### Management | Feature | Heimdal | N-able N-central | |---|---|---| | **Extensibility** | Not enough data | Not enough data | | **Workflow Automation** | Not enough data | Not enough data | | **Unified Visibility** | Not enough data | Not enough data | #### Analytics | Feature | Heimdal | N-able N-central | |---|---|---| | **Threat Intelligence** | Not enough data | Not enough data | | **Artificial Intelligence & Machine Learning** | Not enough data | Not enough data | | **Data Collection** | Not enough data | Not enough data | #### Agentic AI - Extended Detection and Response (XDR) Platforms | Feature | Heimdal | N-able N-central | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Services - Extended Detection and Response (XDR) | Feature | Heimdal | N-able N-central | |---|---|---| | **Managed Services** | Not enough data | Not enough data | ### Attack Surface Management | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### Asset Management | Feature | Heimdal | N-able N-central | |---|---|---| | **Asset Discovery** | Not enough data | Not enough data | | **Shadow IT Detection** | Not enough data | Not enough data | | **Change Management** | Not enough data | Not enough data | #### Monitoring | Feature | Heimdal | N-able N-central | |---|---|---| | **Gap Analysis** | Not enough data | Not enough data | | **Vulnerability Intelligence** | Not enough data | Not enough data | | **Compliance Monitoring** | Not enough data | Not enough data | | **Continuous Monitoring** | Not enough data | Not enough data | #### Risk Management | Feature | Heimdal | N-able N-central | |---|---|---| | **Risk-Prioritization** | Not enough data | Not enough data | | **Reconnaissance** | Not enough data | Not enough data | | **At-Risk Analysis** | Not enough data | Not enough data | | **Threat Intelligence** | Not enough data | Not enough data | #### Generative AI | Feature | Heimdal | N-able N-central | |---|---|---| | **AI Text Summarization** | Not enough data | Not enough data | ### Identity Threat Detection and Response (ITDR) | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### Monitoring | Feature | Heimdal | N-able N-central | |---|---|---| | **Investigate** | Not enough data | Not enough data | | **Monitoring** | Not enough data | Not enough data | | **Misconfigurations** | Not enough data | Not enough data | | **Integrate** | Not enough data | Not enough data | | **Visability** | Not enough data | Not enough data | #### Remediation | Feature | Heimdal | N-able N-central | |---|---|---| | **Remediation** | Not enough data | Not enough data | | **Audit** | Not enough data | Not enough data | ### Managed Detection and Response (MDR) | Product | Score | Reviews | |---|---|---| | **Heimdal** | 10.0/10 | 15 | | **N-able N-central** | N/A | N/A | #### Platform Features | Feature | Heimdal | N-able N-central | |---|---|---| | **24/7 support** | 10.0 (12 reviews) | Not enough data | | **Proactive report alerts** | Not enough data | Not enough data | | **Application control** | Not enough data | Not enough data | | **Proactive threat hunting** | Not enough data | Not enough data | | **Rapid response time** | 10.0 (6 reviews) | Not enough data | | **Customizeable reports** | Not enough data | Not enough data | | **Managed Services** | Not enough data | Not enough data | #### Automation Capabilities | Feature | Heimdal | N-able N-central | |---|---|---| | **Automated remediation** | Not enough data | Not enough data | | **Automated investigation** | Not enough data | Not enough data | | **AI Agents** | Not enough data | Not enough data | ### Antivirus | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### Generative AI | Feature | Heimdal | N-able N-central | |---|---|---| | **AI Text Generation** | Feature Not Available | Not enough data | | **AI Text Summarization** | Feature Not Available | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | 5.9/10 | 128 | #### Generative AI | Feature | Heimdal | N-able N-central | |---|---|---| | **AI Text Summarization** | Not enough data | 5.9 (128 reviews) | ### Email Anti-spam | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### Agentic AI - Email Anti-spam Features | Feature | Heimdal | N-able N-central | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | ### Mobile Application Management | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### Agentic AI - Mobile Application Management | Feature | Heimdal | N-able N-central | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Endpoint Detection & Response (EDR) | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | 9.0/10 | 5 | #### Services - Endpoint Detection & Response (EDR) | Feature | Heimdal | N-able N-central | |---|---|---| | **Managed Services** | Not enough data | 9.0 (5 reviews) | ### Cloud Security | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### Cloud Visibility | Feature | Heimdal | N-able N-central | |---|---|---| | **Data Discovery** | Not enough data | Not enough data | | **Cloud Registry** | Not enough data | Not enough data | | **Cloud Gap Analytics** | Not enough data | Not enough data | #### Security | Feature | Heimdal | N-able N-central | |---|---|---| | **Data Security** | Not enough data | Not enough data | | **Data loss Prevention** | Not enough data | Not enough data | | **Security Auditing** | Not enough data | Not enough data | #### Identity | Feature | Heimdal | N-able N-central | |---|---|---| | **SSO** | Not enough data | Not enough data | | **Governance** | Not enough data | Not enough data | | **User Analytics** | Not enough data | Not enough data | ### Encryption | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### Encryption | Feature | Heimdal | N-able N-central | |---|---|---| | **Email Encryption** | Not enough data | Not enough data | | **Messaging Encryption** | Not enough data | Not enough data | | **File Transfer Encryption** | Not enough data | Not enough data | | **Data Encryption** | Not enough data | Not enough data | | **Document Encryption** | Feature Not Available | Not enough data | | **Full-Disk Encryption** | Not enough data | Not enough data | #### Compliance | Feature | Heimdal | N-able N-central | |---|---|---| | **Authentication** | Not enough data | Not enough data | | **Policy Enforcement** | Not enough data | Not enough data | | **Access Management** | Not enough data | Not enough data | #### Management | Feature | Heimdal | N-able N-central | |---|---|---| | **Backup** | Feature Not Available | Not enough data | | **Recovery** | Feature Not Available | Not enough data | | **File Management** | Not enough data | Not enough data | | **Anomaly Detection** | Not enough data | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | N/A | N/A | #### System Control | Feature | Heimdal | N-able N-central | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Heimdal | N-able N-central | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Heimdal | N-able N-central | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Enterprise IT Management | Product | Score | Reviews | |---|---|---| | **Heimdal** | N/A | N/A | | **N-able N-central** | 7.8/10 | 161 | #### Analysis | Feature | Heimdal | N-able N-central | |---|---|---| | **Threat Detection** | Not enough data | 7.4 (155 reviews) | #### Platform | Feature | Heimdal | N-able N-central | |---|---|---| | **Unified Communications Platform** | Not enough data | 6.8 (155 reviews) | | **Remote Access** | Not enough data | 8.9 (158 reviews) | | **ITIL Policy Compliance** | Not enough data | 7.6 (148 reviews) | | **Asset Tracking** | Not enough data | 7.9 (154 reviews) | | **IT Knowledge Management** | Not enough data | 7.4 (150 reviews) | #### Security | Feature | Heimdal | N-able N-central | |---|---|---| | **Endpoint Protection** | Not enough data | 8.1 (154 reviews) | | **Patch Management** | Not enough data | 8.5 (157 reviews) | | **Disaster Recovery** | Not enough data | 7.2 (148 reviews) | | **Service Management** | Not enough data | 8.0 (151 reviews) | | **Workflow Management** | Not enough data | 7.4 (148 reviews) | #### Agentic AI - Enterprise IT Management | Feature | Heimdal | N-able N-central | |---|---|---| | **Autonomous Task Execution** | Not enough data | 8.1 (6 reviews) | | **Multi-step Planning** | Not enough data | 8.3 (6 reviews) | | **Cross-system Integration** | Not enough data | 8.3 (6 reviews) | | **Adaptive Learning** | Not enough data | 7.8 (6 reviews) | | **Natural Language Interaction** | Not enough data | 7.5 (6 reviews) | | **Proactive Assistance** | Not enough data | 7.5 (6 reviews) | | **Decision Making** | Not enough data | 7.5 (6 reviews) | ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **Heimdal** | 9.2/10 | 11 | | **N-able N-central** | N/A | N/A | #### Administration | Feature | Heimdal | N-able N-central | |---|---|---| | **Usage Information** | 9.2 (6 reviews) | Not enough data | | **Integrations** | Not enough data | Not enough data | | **Diagnostics** | 9.2 (6 reviews) | Not enough data | | **Session Recording** | Not enough data | Not enough data | | **Session Transfer** | Not enough data | Not enough data | | **Unattended Access** | 9.0 (8 reviews) | Not enough data | | **File Sharing** | Not enough data | Not enough data | #### Platform | Feature | Heimdal | N-able N-central | |---|---|---| | **Cross-Platform Access** | Not enough data | Not enough data | | **Mobile Device Access** | Not enough data | Not enough data | | **Applications Management** | 9.4 (8 reviews) | Not enough data | | **Remote Device Control** | 9.2 (10 reviews) | Not enough data | #### Security | Feature | Heimdal | N-able N-central | |---|---|---| | **Remote Wipe** | Not enough data | Not enough data | | **Device Management** | Not enough data | Not enough data | | **Device Enrollment** | Not enough data | Not enough data | --- ## Categories **Shared Categories (3):** [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr), [Patch Management Software](https://www.g2.com/categories/patch-management), [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem) **Unique to Heimdal (13):** [Managed Detection and Response (MDR) Software](https://www.g2.com/categories/managed-detection-and-response-mdr), [Email Anti-spam Software](https://www.g2.com/categories/email-anti-spam), [Privileged Access Management (PAM) Software](https://www.g2.com/categories/privileged-access-management-pam), [Antivirus Software](https://www.g2.com/categories/antivirus), [Encryption Software](https://www.g2.com/categories/encryption-software), [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [ Attack Surface Management Software](https://www.g2.com/categories/attack-surface-management), [Identity Threat Detection and Response (ITDR) Software](https://www.g2.com/categories/identity-threat-detection-and-response-itdr), [Network Detection and Response (NDR) Software](https://www.g2.com/categories/network-detection-and-response-ndr), [Unified Threat Management Software](https://www.g2.com/categories/unified-threat-management-utm), [Extended Detection and Response (XDR) Platforms](https://www.g2.com/categories/extended-detection-and-response-xdr-platforms) **Unique to N-able N-central (4):** [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Enterprise IT Management Software](https://www.g2.com/categories/enterprise-it-management), [Network Monitoring Software](https://www.g2.com/categories/network-monitoring) --- ## Reviewer Demographics ### By Company Size | Segment | Heimdal | N-able N-central | |---|---|---| | **Small-Business** | 26.1% | 60.9% | | **Mid-Market** | 62.3% | 34.3% | | **Enterprise** | 11.6% | 4.8% | ### By Industry #### Heimdal - **Computer & Network Security:** 13.4% - **Construction:** 9.0% - **Hospital & Health Care:** 6.0% - **Mechanical or Industrial Engineering:** 4.5% - **Oil & Energy:** 4.5% - **Manufacturing:** 4.5% - **Primary/Secondary Education:** 3.0% - **Government Administration:** 3.0% - **Mental Health Care:** 3.0% - **Machinery:** 3.0% - **Other:** 46.3% #### N-able N-central - **Information Technology and Services:** 48.3% - **Computer & Network Security:** 21.2% - **Computer Networking:** 4.5% - **Information Services:** 1.7% - **Accounting:** 1.5% - **Hospital & Health Care:** 1.5% - **Manufacturing:** 1.5% - **Consulting:** 1.5% - **Financial Services:** 1.3% - **Computer Software:** 1.1% - **Other:** 15.9% --- ## Alternatives ### Alternatives to Heimdal - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (427 reviews) - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (971 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4312 reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (828 reviews) - [Huntress Managed EDR](https://www.g2.com/products/huntress-managed-edr/reviews) — 4.9/5 stars (885 reviews) - [Sophos MDR](https://www.g2.com/products/sophos-mdr/reviews) — 4.7/5 stars (504 reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews) - [Microsoft Defender for Endpoint](https://www.g2.com/products/microsoft-defender-for-endpoint/reviews) — 4.4/5 stars (310 reviews) - [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1084 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1109 reviews) ### Alternatives to N-able N-central - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4312 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1174 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (760 reviews) - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (326 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (3973 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1109 reviews) - [Pulseway](https://www.g2.com/products/pulseway/reviews) — 4.6/5 stars (123 reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (266 reviews) - [Syncro](https://www.g2.com/products/syncro/reviews) — 4.5/5 stars (502 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (427 reviews) --- ## Top Discussions ### Heimdal No discussions available for this product. ### N-able N-central - Title: [How much does SolarWinds RMM cost?](https://www.g2.com/discussions/how-much-does-solarwinds-rmm-cost) — 1 comment > **Top comment:** "it depends witch product n-central vs rmm and the model. Legacy or Monthly" - Title: [Why is there no "Server Down" alarm or monitoring notificaiton ?](https://www.g2.com/discussions/why-is-there-no-server-down-alarm-or-monitoring-notificaiton) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Hi Robert! Hmm - I think our "How to Set up Server Alert to be Sent to a Specific Email Address" might be able to help with your challenge! Check out this..." - Title: [Integration with more 3rd party AV on the horizon? Such as sophos?](https://www.g2.com/discussions/15640-integration-with-more-3rd-party-av-on-the-horizon-such-as-sophos) — 1 comment, 1 upvote > **Top comment:** "Sup, Nicholas! In short, YUP - we are always looking to expand our product's capabilities by providing best-of-breed integrations with 3rd party vendors. ..." - Title: [Should I stay or should I go?](https://www.g2.com/discussions/should-i-stay-or-should-i-go) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "If you go, there will be trouble but if you stay it will be double... So come on, give N-central a try today!" - Title: [Can I remotely connect to customers through a firewall?](https://www.g2.com/discussions/can-i-remotely-connect-to-customers-through-a-firewall) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Yes. Whether it’s a firewall or a roaming laptop, we provide various methods for you to remotely connect to and support your customers. " --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/heimdal-vs-n-able-n-central)