# Heartland pcAmerica vs NCR Voyix Counterpoint Comparison

| | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 3.7 out of 5 | 
| **Total Reviews** | 10 | 31 | 
| **Largest Market Segment** | Mid-Market (70.0% of reviews) | Mid-Market (53.6% of reviews) | 
| **Entry Level Price** | No pricing available | No pricing available | 

---
## Top Pros & Cons

### Heartland pcAmerica

**Not enough data**

### NCR Voyix Counterpoint

Pros:
- Customization (1 reviews)
- Updates (1 reviews)

Cons:
- Technical Issues (1 reviews)

---
## Ratings Comparison
| Rating | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
  | **Meets Requirements** | 9.0 (8 reviews) | 7.3 (26 reviews) | 
  | **Ease of Use** | 9.6 (8 reviews) | 7.6 (26 reviews) | 
  | **Ease of Setup** | Not enough data | 4.4 (9 reviews) | 
  | **Ease of Admin** | Not enough data | 6.3 (9 reviews) | 
  | **Quality of Support** | 9.0 (8 reviews) | 7.0 (22 reviews) | 
  | **Has the product been a good partner in doing business?** | Not enough data | 7.3 (8 reviews) | 
  | **Product Direction (% positive)** | 8.5 (8 reviews) | 7.3 (26 reviews) | 

---
## Pricing

### Heartland pcAmerica

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

### NCR Voyix Counterpoint

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **Heartland pcAmerica** | N/A | N/A |
| **NCR Voyix Counterpoint** | N/A | N/A |

#### POS

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Barcode Scanning** | Not enough data | Not enough data | 
| **Hardware Integration** | Not enough data | Not enough data | 
| **Price Adjustments** | Not enough data | Not enough data | 
| **Receipts** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 

#### Marketing

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Loyalty Programs** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 

#### Administration

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Pricing Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Sales Tax Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Retail Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Purchase Order Management** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **eCommerce Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Stock Management** | Not enough data | Not enough data | 
| **Cash Management** | Not enough data | Not enough data | 
| **Returns Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 

#### 

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Data Import/Export** | Not enough data | Not enough data | 
| **Check Printing** | Not enough data | Not enough data | 
| **Price Optimization** | Not enough data | Not enough data | 
| **Online Store Builder** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Categorization/Grouping** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Inventory Optimization** | Not enough data | Not enough data | 
| **Shopping Cart** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Mobile App** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Automatic Backup** | Not enough data | Not enough data | 
| **Label Printing** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Restaurant POS** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Inventory Tracking** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **For iPad Devices** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Clock In/Out** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **For Retail** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Barcode Recognition** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Ordering Automation** | Not enough data | Not enough data | 
| **Retail POS** | Not enough data | Not enough data | 
| **Product Catalog** | Not enough data | Not enough data | 
| **Inventory Replenishment** | Not enough data | Not enough data | 
| **Returns Tracking** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Touch Screen** | Not enough data | Not enough data | 

### Retail Management Software

| Product | Score | Reviews |
|---|---|---|
| **Heartland pcAmerica** | N/A | N/A |
| **NCR Voyix Counterpoint** | N/A | N/A |

#### Payment

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Loyalty Points** | Not enough data | Not enough data | 
| **Digital Wallets** | Not enough data | Not enough data | 
| **UPI Payment** | Not enough data | Not enough data | 
| **Meal Voucher Redemption** | Not enough data | Not enough data | 
| **Gift Voucher Redemption** | Not enough data | Not enough data | 
| **Cash Payment** | Not enough data | Not enough data | 
| **Installment Payment** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 

#### Checkout

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Barcode Scanning** | Not enough data | Not enough data | 
| **Bills/ e-Receipt** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Order Booking** | Not enough data | Not enough data | 
| **Return/Refund** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Mail Order** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Inventory Control** | Not enough data | Not enough data | 
| **Low-stock Alerts** | Not enough data | Not enough data | 
| **Product Categorization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 
| **Purchase Orders** | Not enough data | Not enough data | 

#### Reporting and analytics

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Monitor Store KPIs** | Not enough data | Not enough data | 
| **Real-time data** | Not enough data | Not enough data | 
| **Exportable Reports** | Not enough data | Not enough data | 
| **Remote Reporting** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Customer Sales History** | Not enough data | Not enough data | 
| **Loyalty Management ** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Gift Card Management** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Cash Flow Management** | Not enough data | Not enough data | 
| **Promotions Management** | Not enough data | Not enough data | 
| **Inventory Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Returns Management** | Not enough data | Not enough data | 
| **Discount Management** | Not enough data | Not enough data | 
| **Price/Margin Management** | Not enough data | Not enough data | 
| **Lottery Management** | Not enough data | Not enough data | 
| **Receipt Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Fuel Management** | Not enough data | Not enough data | 
| **Website Management** | Not enough data | Not enough data | 
| **Financial Management** | Not enough data | Not enough data | 
| **Franchise Operations Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Sales Activity Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Brand Management** | Not enough data | Not enough data | 
| **Supply Chain Management** | Not enough data | Not enough data | 
| **Training Management** | Not enough data | Not enough data | 
| **Timesheet Management** | Not enough data | Not enough data | 
| **Marketing Management** | Not enough data | Not enough data | 
| **Audit Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Support Ticket Management** | Not enough data | Not enough data | 
| **Royalty Management** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **eCommerce Management** | Not enough data | Not enough data | 
| **Retail Inventory Management** | Not enough data | Not enough data | 
| **Sales Order Management** | Not enough data | Not enough data | 
| **Merchandise Management** | Not enough data | Not enough data | 
| **Shipping Management** | Not enough data | Not enough data | 
| **Warehouse Management** | Not enough data | Not enough data | 
| **Stock Management** | Not enough data | Not enough data | 

#### Team Management

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Employee Tracking** | Not enough data | Not enough data | 
| **Quick Employee Training** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Employee Accounts and Permission** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **Job Scheduling** | Not enough data | Not enough data | 

#### Help and support

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **24/7 Phone Support** | Not enough data | Not enough data | 
| **Email and Chat Support** | Not enough data | Not enough data | 
| **Account History** | Not enough data | Not enough data | 
| **Webinars and Session** | Not enough data | Not enough data | 
| **Customer Forum** | Not enough data | Not enough data | 

#### Integration

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Accounting** | Not enough data | Not enough data | 
| **E-commerce** | Not enough data | Not enough data | 
| **Multi-store** | Not enough data | Not enough data | 
| **Online Store** | Not enough data | Not enough data | 

#### 

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Multi-Location** | Not enough data | Not enough data | 
| **Loyalty Program** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Electronic Signature** | Not enough data | Not enough data | 
| **Performance Metrics** | Not enough data | Not enough data | 
| **Mobile Access** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Barcode Recognition** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Order Processing** | Not enough data | Not enough data | 
| **For Field Service** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Collaboration Tools** | Not enough data | Not enough data | 
| **Automatic Re-ordering** | Not enough data | Not enough data | 
| **Onboarding** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Forecasting** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Data Security** | Not enough data | Not enough data | 
| **Franchise Intranet** | Not enough data | Not enough data | 
| **Construction Tracker** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Data Synchronization** | Not enough data | Not enough data | 
| **Inventory Optimization** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 
| **Inventory Replenishment** | Not enough data | Not enough data | 
| **Real-Time Monitoring** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Reporting/Analytics** | Not enough data | Not enough data | 
| **For Retail** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Multi-Currency** | Not enough data | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **Heartland pcAmerica** | N/A | N/A |
| **NCR Voyix Counterpoint** | N/A | N/A |

#### Payments

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 
| **Customer Accounts** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Order Management** | Not enough data | Not enough data | 
| **Stock Management** | Not enough data | Not enough data | 

#### Analytics

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Sales Reports** | Not enough data | Not enough data | 

#### 

| Feature | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **AI Copilot** | Not enough data | Not enough data | 
| **Real-Time Data** | Not enough data | Not enough data | 
| **Offline Access** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Payment Processing** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Barcode Recognition** | Not enough data | Not enough data | 
| **Credit Card Processing** | Not enough data | Not enough data | 
| **Transaction History** | Not enough data | Not enough data | 
| **Restaurant POS** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Real-Time Updates** | Not enough data | Not enough data | 
| **Customer History** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **CRM** | Not enough data | Not enough data | 
| **Point of Sale (POS)** | Not enough data | Not enough data | 
| **Ordering Automation** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Retail POS** | Not enough data | Not enough data | 
| **Sales Trend Analysis** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Retail POS Systems](https://www.g2.com/categories/retail-pos)


**Unique to NCR Voyix Counterpoint (1):** [Retail Management Software](https://www.g2.com/categories/retail-management-software)


---
## Reviewer Demographics

### By Company Size

| Segment | Heartland pcAmerica | NCR Voyix Counterpoint | 
|---|---|---|
| **Small-Business** | 20.0% | 32.1% | 
| **Mid-Market** | 70.0% | 53.6% | 
| **Enterprise** | 10.0% | 14.3% | 

### By Industry

#### Heartland pcAmerica

- **Oil & Energy:** 30.0%
- **Education Management:** 20.0%
- **Apparel & Fashion:** 20.0%
- **Wine and Spirits:** 10.0%
- **Financial Services:** 10.0%
- **Computer Hardware:** 10.0%

#### NCR Voyix Counterpoint

- **Retail:** 39.3%
- **Restaurants:** 10.7%
- **Museums and Institutions:** 7.1%
- **Consumer Goods:** 7.1%
- **Telecommunications:** 3.6%
- **Information Technology and Services:** 3.6%
- **Hospitality:** 3.6%
- **Health, Wellness and Fitness:** 3.6%
- **Glass, Ceramics & Concrete:** 3.6%
- **Food & Beverages:** 3.6%
- **Other:** 14.3%

---
## Alternatives

### Alternatives to Heartland pcAmerica

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1210 reviews)
- [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) — 4.4/5 stars (368 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (371 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (336 reviews)
- [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews) — 4.0/5 stars (294 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (241 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)
- [QuickBooks Point of Sale](https://www.g2.com/products/quickbooks-point-of-sale/reviews) — 4.1/5 stars (104 reviews)
- [HitPay](https://www.g2.com/products/hitpay/reviews) — 4.7/5 stars (97 reviews)
- [LS Retail](https://www.g2.com/products/ls-retail/reviews) — 4.4/5 stars (87 reviews)

### Alternatives to NCR Voyix Counterpoint

- [Shopify POS](https://www.g2.com/products/shopify-shopify-pos/reviews) — 4.4/5 stars (368 reviews)
- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1210 reviews)
- [Toast](https://www.g2.com/products/toast/reviews) — 4.2/5 stars (371 reviews)
- [Retail Pro](https://www.g2.com/products/retail-pro/reviews) — 3.8/5 stars (33 reviews)
- [Lightspeed Retail](https://www.g2.com/products/lightspeed-retail/reviews) — 4.0/5 stars (294 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (241 reviews)
- [LS Retail](https://www.g2.com/products/ls-retail/reviews) — 4.4/5 stars (87 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.8/5 stars (108 reviews)
- [QuickBooks Point of Sale](https://www.g2.com/products/quickbooks-point-of-sale/reviews) — 4.1/5 stars (104 reviews)
- [SingleInterface](https://www.g2.com/products/singleinterface/reviews) — 4.7/5 stars (101 reviews)

---
## Top Discussions

### Heartland pcAmerica

- Title: [How can we find an experienced PCAmerica POS CRE & RPE tech to finish installation of a dealer that did not finish the job?](https://www.g2.com/discussions/how-can-we-find-an-experienced-pcamerica-pos-cre-rpe-tech-to-finish-installation-of-a-dealer-that-did-not-finish-the-job) — 1 comment, 1 upvote
  > **Top comment:** "I will have someone on our POS team get in contact with you ASAP. Thank you!"

### NCR Voyix Counterpoint

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/heartland-pcamerica-vs-ncr-counterpoint-pos)