Compare Heartland Dinerware and Toast 
Featured Products
At a Glance
Market Segments
Small-Business (92.9% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
No pricing available
Starting at $0.00 Per Month
Heartland Dinerware
Star Rating
(14)3.4 out of 5
Market Segments
Small-Business (92.9% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about Heartland DinerwareToast
Star Rating
(363)4.3 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Toast excels in providing comprehensive reporting features, allowing users to analyze sales trends and manage payroll efficiently. Users appreciate the ability to generate labor and sales summary reports, which help streamline operations across multiple locations.
- Users say Heartland Dinerware stands out for its user-friendly interface, making it easy for restaurant staff to manage open tabs and communicate effectively between front and back of house. Reviewers highlight its capability to handle over 50 open tabs seamlessly, which is crucial for busy dining environments.
- According to verified reviews, Toast's offline mode is a significant advantage, ensuring that operations can continue smoothly even during network outages. This feature has been praised for enhancing reliability, especially in high-traffic settings where downtime can be costly.
- Reviewers mention that while Heartland Dinerware offers solid customer support, it faces challenges in meeting the specific workflow needs of some users. This has led to mixed experiences regarding configuration and customization, which can be a hurdle for some businesses.
- Users highlight that Toast's ease of setup and intuitive design contribute to a smoother onboarding experience, making it easier for new staff to adapt quickly. This is particularly beneficial in fast-paced restaurant environments where training time needs to be minimized.
- G2 reviewers note that Heartland Dinerware's pricing is competitive, which appeals to small businesses looking for cost-effective solutions. However, the overall satisfaction ratings suggest that users may find more value in Toast's broader feature set and higher quality of support.
Pricing
Entry-Level Pricing
Heartland Dinerware
No pricing availableToast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Free Trial
Heartland Dinerware
No trial information availableToast
No trial information availableRatings
Meets Requirements
7.2
13
8.5
265
Ease of Use
8.1
13
8.9
265
Ease of Setup
Not enough data
8.2
179
Ease of Admin
Not enough data
8.5
161
Quality of Support
6.5
10
7.7
256
Has the product been a good partner in doing business?
Not enough data
8.3
162
Product Direction (% positive)
5.5
13
8.4
255
Features by Category
Core HR
Not enough data
8.2
14
Not enough data
8.9
14
Not enough data
8.3
7
Not enough data
8.0
11
Not enough data
9.0
13
Not enough data
8.5
11
Generative AI
Not enough data
Not enough data
Platform
Not enough data
7.5
36
Not enough data
7.3
28
Not enough data
8.1
25
Not enough data
8.4
40
Not enough data
7.9
38
Not enough data
8.2
34
Not enough data
8.1
40
Not enough data
8.1
37
Employee Self Service
Not enough data
8.4
38
Not enough data
7.6
22
Not enough data
7.7
32
Administration
Not enough data
8.4
41
Not enough data
8.1
32
Not enough data
8.6
39
Not enough data
Feature Not Available
Not enough data
8.1
31
Not enough data
7.7
30
Not enough data
7.8
29
Not enough data
8.4
37
Not enough data
8.5
36
Taxes
Not enough data
8.4
38
Not enough data
8.2
32
Not enough data
8.4
30
Integration
Not enough data
7.6
28
Not enough data
8.3
33
Not enough data
8.1
26
Not enough data
7.5
25
Platform
Not enough data
7.8
45
Not enough data
8.3
45
Not enough data
8.6
45
Not enough data
8.2
37
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
148
Not enough data
8.0
87
Not enough data
7.6
70
Not enough data
8.2
114
Not enough data
8.6
154
Not enough data
8.1
93
Meal Service
Not enough data
8.8
146
Not enough data
8.9
114
Not enough data
8.7
146
Not enough data
8.9
141
Not enough data
8.7
128
Platform Basics
Not enough data
8.6
74
Not enough data
8.3
58
Back Office
Not enough data
8.7
65
Not enough data
8.0
70
Not enough data
8.6
72
Not enough data
7.8
45
Front of Office
Not enough data
9.2
81
Not enough data
8.7
62
Not enough data
8.8
76
Not enough data
7.3
40
Platform Data
Not enough data
9.0
72
Agentic AI - Restaurant Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Data and Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement and Retention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Heartland Dinerware and Toast are categorized as Restaurant POS
Unique Categories
Heartland Dinerware has no unique categories
Toast is categorized as Restaurant Marketing Tools, Retail POS, Restaurant Management, Core HR, Payroll, and HCM Software
Reviews
Reviewers' Company Size
Heartland Dinerware
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Food & Beverages
21.4%
Retail
14.3%
Restaurants
14.3%
Information Technology and Services
7.1%
Hospitality
7.1%
Other
35.7%
Restaurants
51.7%
Food & Beverages
26.6%
Hospitality
6.5%
Accounting
1.9%
Real Estate
0.9%
Other
12.4%
Alternatives
Discussions
Heartland Dinerware has no discussions with answers
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
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