# Heartbeat vs Influitive Comparison

| | Heartbeat | Influitive | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 30 | 396 | 
| **Largest Market Segment** | Small-Business (86.2% of reviews) | Mid-Market (48.8% of reviews) | 
| **Entry Level Price** | Starting at $40.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Heartbeat

Pros:
- Ease of Use (6 reviews)
- Features (4 reviews)

Cons:
- Bugs (2 reviews)
- Difficult Setup (1 reviews)

### Influitive

Pros:
- Ease of Use (5 reviews)
- Community Engagement (4 reviews)

Cons:
- Bugs (2 reviews)
- Limited Features (2 reviews)

---
## Ratings Comparison
| Rating | Heartbeat | Influitive | 
|---|---|---|
  | **Meets Requirements** | 9.1 (23 reviews) | 8.6 (333 reviews) | 
  | **Ease of Use** | 9.4 (24 reviews) | 8.6 (330 reviews) | 
  | **Ease of Setup** | 9.0 (24 reviews) | 7.7 (233 reviews) | 
  | **Ease of Admin** | 9.4 (18 reviews) | 8.4 (265 reviews) | 
  | **Quality of Support** | 9.3 (23 reviews) | 9.2 (315 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (18 reviews) | 9.1 (263 reviews) | 
  | **Product Direction (% positive)** | 10.0 (23 reviews) | 8.6 (320 reviews) | 

---
## Pricing

### Heartbeat

#### Entry-Level Pricing

Plan: Starter

Price: Starting at $40.00 Per Month

Description: Everything you need to launch a thriving community business.

Key Features:
- Up to 1000 Members
- Discussions
- Courses (Evergreen & Cohort-Based)

[Browse all 3 editions](https://www.g2.com/products/heartbeat-chat-heartbeat/pricing)

#### Free Trial

Yes

### Influitive

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Gamification

| Product | Score | Reviews |
|---|---|---|
| **Heartbeat** | N/A | N/A |
| **Influitive** | 8.4/10 | 68 |

#### Marketing Gamification

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Templates** | Not enough data | 8.5 (57 reviews) | 
| **Simultaneous Competitions** | Not enough data | 9.1 (43 reviews) | 
| **Behaviors** | Not enough data | 8.4 (50 reviews) | 
| **Rewards** | Not enough data | 8.8 (62 reviews) | 
| **Customization** | Not enough data | 8.5 (61 reviews) | 
| **Mobile App** | Not enough data | 7.2 (43 reviews) | 

#### Agentic AI - Gamification

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integrations

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **CRM Integration** | Not enough data | 8.0 (48 reviews) | 
| **Social Media Integration** | Not enough data | 8.5 (50 reviews) | 

#### Platform

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Public Leaderboard** | Not enough data | 8.8 (59 reviews) | 
| **Private Leaderboard** | Not enough data | 8.9 (50 reviews) | 
| **Analytics** | Not enough data | 8.2 (60 reviews) | 

### Employee Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Heartbeat** | N/A | N/A |
| **Influitive** | 8.2/10 | 14 |

#### Content Sharing

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Social sharing** | Not enough data | 9.1 (11 reviews) ✓ Verified | 
| **Content scheduling** | Not enough data | 9.0 (10 reviews) ✓ Verified | 
| **Content optimization** | Not enough data | 8.3 (10 reviews) ✓ Verified | 
| **Content templates** | Not enough data | 8.3 (11 reviews) ✓ Verified | 
| **AI Content Generation** | Not enough data | Not enough data | 
| **Content Settings** | Not enough data | Not enough data | 

#### Content Dashboard

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Company news** | Not enough data | 7.8 (9 reviews) ✓ Verified | 
| **Coworker content** | Not enough data | 7.9 (8 reviews) ✓ Verified | 
| **Brand content sharing** | Not enough data | 7.5 (8 reviews) ✓ Verified | 

#### Analytics

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Engagement tracking** | Not enough data | 8.6 (12 reviews) ✓ Verified | 
| **KPI Tracking** | Not enough data | Feature Not Available | 
| **Trends** | Not enough data | Feature Not Available | 
| **Gamification** | Not enough data | 8.7 (14 reviews) ✓ Verified | 

#### Platform

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Integrations** | Not enough data | 7.7 (10 reviews) ✓ Verified | 
| **Mobile** | Not enough data | 7.7 (10 reviews) ✓ Verified | 
| **Adoption Insight** | Not enough data | Feature Not Available | 
| **Auto-translation & multiple language management** | Not enough data | Feature Not Available | 

#### Agentic AI - Employee Advocacy

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Customer Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Heartbeat** | N/A | N/A |
| **Influitive** | N/A | N/A |

#### Agentic AI - Customer Advocacy

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Online Community Management

| Product | Score | Reviews |
|---|---|---|
| **Heartbeat** | 8.2/10 | 22 |
| **Influitive** | 8.1/10 | 66 |

#### Community Building

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Member Profiles** | 7.3 (11 reviews) | 8.0 (48 reviews) | 
| **Email & Notifications** | 6.5 (8 reviews) | Not enough data | 
| **Member Discovery** | Not enough data | Not enough data | 
| **Member Referrals** | Not enough data | Not enough data | 
| **Community Spaces** | Not enough data | Not enough data | 
| **Paid Memberships** | Not enough data | Not enough data | 
| **Multimedia Sharing** | Not enough data | Not enough data | 
| **Courses** | Not enough data | Not enough data | 

#### Community Improvement

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Gamification** | 8.8 (8 reviews) | 8.7 (5 reviews) | 
| **Polls & Questions** | 8.1 (8 reviews) | Not enough data | 
| **Automation Rules** | Not enough data | Not enough data | 

#### Customer Analytics

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Community Insights** | 8.2 (14 reviews) | 7.9 (49 reviews) | 
| **Community Engagement Analytics** | 9.7 (16 reviews) | 8.7 (60 reviews) | 
| **Downloadable Reports** | 7.6 (13 reviews) | 8.0 (54 reviews) | 
| **ROI Tracking** | 8.4 (15 reviews) | 7.5 (43 reviews) | 

#### Community Management

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Community Feeds & Discussions** | 9.4 (13 reviews) | 8.2 (50 reviews) | 
| **Live Streaming** | Not enough data | Not enough data | 
| **Chat & Messaging** | Not enough data | Not enough data | 
| **Events Management** | Not enough data | Not enough data | 
| **Admin Roles & Permissions** | Not enough data | Not enough data | 

#### Agentic AI - Online Community Management

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Brand Advocacy

| Product | Score | Reviews |
|---|---|---|
| **Heartbeat** | N/A | N/A |
| **Influitive** | N/A | N/A |

#### Discovery

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Referral Program** | Not enough data | Not enough data | 
| **Incentives** | Not enough data | Not enough data | 
| **3rd-Party Trends** | Not enough data | Not enough data | 

#### Insight

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Adoption Insight** | Not enough data | Not enough data | 
| **Engagement Analysis** | Not enough data | Not enough data | 

#### Mobile

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Mobile Optimization** | Not enough data | Not enough data | 

#### Platform

| Feature | Heartbeat | Influitive | 
|---|---|---|
| **Multichannel Sharing** | Not enough data | Not enough data | 
| **Forum** | Not enough data | Not enough data | 
| **Integration** | Not enough data | Not enough data | 
| **Content Distribution** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Online Community Management Software](https://www.g2.com/categories/online-community-management)


**Unique to Influitive (3):** [Customer Advocacy Software](https://www.g2.com/categories/customer-advocacy), [Gamification Software](https://www.g2.com/categories/gamification), [Employee Advocacy Software](https://www.g2.com/categories/employee-advocacy)


---
## Reviewer Demographics

### By Company Size

| Segment | Heartbeat | Influitive | 
|---|---|---|
| **Small-Business** | 86.2% | 9.0% | 
| **Mid-Market** | 10.3% | 48.8% | 
| **Enterprise** | 3.4% | 42.1% | 

### By Industry

#### Heartbeat

- **Professional Training & Coaching:** 17.2%
- **Marketing and Advertising:** 10.3%
- **Health, Wellness and Fitness:** 10.3%
- **Consulting:** 6.9%
- **E-Learning:** 6.9%
- **Hospital & Health Care:** 6.9%
- **Higher Education:** 6.9%
- **Apparel & Fashion:** 3.4%
- **Arts and Crafts:** 3.4%
- **Computer Software:** 3.4%
- **Other:** 24.1%

#### Influitive

- **Computer Software:** 45.2%
- **Information Technology and Services:** 14.0%
- **E-Learning:** 6.2%
- **Marketing and Advertising:** 5.4%
- **Internet:** 4.1%
- **Human Resources:** 3.6%
- **Computer & Network Security:** 3.6%
- **Telecommunications:** 2.6%
- **Financial Services:** 2.1%
- **Education Management:** 1.8%
- **Other:** 11.4%

---
## Alternatives

### Alternatives to Heartbeat

- [Circle](https://www.g2.com/products/circle-so-circle/reviews) — 4.5/5 stars (478 reviews)
- [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) — 4.6/5 stars (691 reviews)
- [Thinkific](https://www.g2.com/products/thinkific/reviews) — 4.5/5 stars (400 reviews)
- [Kajabi](https://www.g2.com/products/kajabi-kajabi/reviews) — 4.1/5 stars (93 reviews)
- [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) — 4.4/5 stars (435 reviews)
- [BigMarker](https://www.g2.com/products/bigmarker/reviews) — 4.7/5 stars (445 reviews)
- [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) — 4.6/5 stars (1077 reviews)
- [Hivebrite](https://www.g2.com/products/hivebrite/reviews) — 4.4/5 stars (213 reviews)
- [Bettermode](https://www.g2.com/products/bettermode/reviews) — 4.6/5 stars (118 reviews)
- [Gainsight Customer Communities](https://www.g2.com/products/gainsight-customer-communities/reviews) — 4.4/5 stars (263 reviews)

### Alternatives to Influitive

- [Mighty Networks](https://www.g2.com/products/mighty-networks/reviews) — 4.6/5 stars (691 reviews)
- [Higher Logic Thrive](https://www.g2.com/products/higher-logic-thrive/reviews) — 4.4/5 stars (435 reviews)
- [GaggleAMP](https://www.g2.com/products/gaggleamp/reviews) — 4.4/5 stars (382 reviews)
- [Gainsight Customer Communities](https://www.g2.com/products/gainsight-customer-communities/reviews) — 4.4/5 stars (263 reviews)
- [Birdeye](https://www.g2.com/products/birdeye/reviews) — 4.7/5 stars (4060 reviews)
- [Hivebrite](https://www.g2.com/products/hivebrite/reviews) — 4.4/5 stars (213 reviews)
- [Base](https://www.g2.com/products/base/reviews) — 4.4/5 stars (50 reviews)
- [Bettermode](https://www.g2.com/products/bettermode/reviews) — 4.6/5 stars (118 reviews)
- [Webex Events & Webinars](https://www.g2.com/products/webex-events-webinars/reviews) — 4.6/5 stars (1077 reviews)
- [NiceJob](https://www.g2.com/products/nicejob/reviews) — 4.8/5 stars (416 reviews)

---
## Top Discussions

### Heartbeat

No discussions available for this product.

### Influitive

- Title: [Being new to advocacy do you have any tips and tricks you could share to the newbies that would help us grow the advocacy :)](https://www.g2.com/discussions/30680-being-new-to-advocacy-do-you-have-any-tips-and-tricks-you-could-share-to-the-newbies-that-would-help-us-grow-the-advocacy) — 1 comment, 1 upvote
  > **Top comment:** "Promote your program everywhere. Evangelize it to everyone in your company. Add an email signature to the bottom of your email, create a welcome video, and..."
- Title: [What kinds of components are installed?  Can you connect referrals to salesforce opportunities?](https://www.g2.com/discussions/6320-how-does-influitive-integrate-with-salesforce) — 1 comment, 1 upvote
  > **Top comment:** "Yes, Influitive can connect with Salesforce for Referrals. The integration is specific and uses something called Salesforce for Referrals 2.0. I've worked..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/heartbeat-chat-heartbeat-vs-jigsaw-interactive-influitive)