Compare Heartbeat and Hivebrite 
At a Glance
Market Segments
Small-Business (86.2% of reviews)
Small-Business (62.2% of reviews)
Entry-Level Pricing
Starting at $40.00 Per Month
Contact Us Per Year
Heartbeat
Star Rating
(30)4.8 out of 5
Market Segments
Small-Business (86.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $40.00 Per Month
Browse all 3 pricing plansHivebrite
Star Rating
(211)4.4 out of 5
Market Segments
Small-Business (62.2% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us Per Year
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Hivebrite excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Heartbeat. Users appreciate the platform's multiple features and modules that can be activated, enhancing the community experience.
- According to verified reviews, Hivebrite's support team is frequently praised for their responsiveness and ability to provide effective workarounds, making it a reliable choice for users who value strong customer support during their onboarding process.
- Users say that Heartbeat shines in its user-friendly interface, likening it to a social network. Reviewers enjoy the easy navigation and the dashboard layout, which allows for quick access to important updates and announcements, making it ideal for daily communication.
- Reviewers mention that while Heartbeat has a higher star rating, it has fewer reviews overall, which may limit the reliability of its feedback. In contrast, Hivebrite's larger volume of reviews provides a more comprehensive view of user experiences.
- G2 reviewers highlight that Hivebrite's implementation process can be more complex, with some users noting challenges in configuration. However, the platform's ability to facilitate engagement with alumni and community members is a strong point that many users appreciate.
- Users appreciate Heartbeat's focus on enhancing communication and emotional stability through features like instant check-ins. This aspect is particularly valued in environments where employee well-being is a priority, showcasing Heartbeat's unique strengths in fostering a supportive community atmosphere.
Pricing
Entry-Level Pricing
Heartbeat
Starter
Starting at $40.00
Per Month
Everything you need to launch a thriving community business.
- Up to 1000 Members
- Discussions
- Courses (Evergreen & Cohort-Based)
Hivebrite
Connect
Contact Us
Per Year
An “out of the box” configuration that includes the community fundamentals needed to bring together and empower your members.
- Custom landing pages
- Global admins with custom permissions
- Resource libraries
Free Trial
Heartbeat
Free Trial is available
Hivebrite
No trial information availableRatings
Meets Requirements
9.1
23
8.2
171
Ease of Use
9.4
24
8.6
171
Ease of Setup
9.0
24
8.2
145
Ease of Admin
9.4
18
8.3
150
Quality of Support
9.3
23
9.3
164
Has the product been a good partner in doing business?
9.5
18
9.0
143
Product Direction (% positive)
10.0
23
9.2
163
Features by Category
Customer-to-Customer (C2C) Community MarketingHide 14 FeaturesShow 14 Features
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Event Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Sales Planning
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.5
27
Not enough data
8.7
26
Not enough data
9.0
29
Not enough data
8.6
28
Not enough data
8.3
31
Not enough data
6.2
18
Platform Basics
Not enough data
9.0
29
Not enough data
8.6
28
Not enough data
8.3
31
Not enough data
6.2
18
Not enough data
8.7
18
Not enough data
8.7
17
Platform Additional Functionality
Not enough data
6.4
18
Not enough data
7.3
19
Not enough data
8.0
22
Platform Additional Functionality
Not enough data
6.4
18
Not enough data
8.0
22
Not enough data
7.9
15
Not enough data
8.2
17
Community Building
7.3
11
7.3
91
6.5
8
7.4
64
Not enough data
9.8
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Community Improvement
8.8
8
7.1
64
8.1
8
6.2
56
Not enough data
Not enough data
Customer Analytics
8.2
14
7.6
92
9.7
16
7.8
101
7.6
13
7.8
93
8.4
15
6.9
72
Community Management
9.4
13
8.0
85
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Online Community Management
Not enough data
5.9
19
Not enough data
6.2
19
Not enough data
6.4
22
Not enough data
6.2
18
Not enough data
6.1
18
Not enough data
6.3
18
Categories
Categories
Shared Categories
Heartbeat and Hivebrite are categorized as Online Community Management
Unique Categories
Heartbeat has no unique categories
Hivebrite is categorized as Alumni Management and Customer-to-Customer (C2C) Community Marketing
Reviews
Reviewers' Company Size
Heartbeat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Hivebrite
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Professional Training & Coaching
17.2%
Marketing and Advertising
10.3%
Health, Wellness and Fitness
10.3%
Consulting
6.9%
E-Learning
6.9%
Other
48.3%
Non-Profit Organization Management
24.7%
Higher Education
14.6%
Education Management
7.6%
Professional Training & Coaching
4.5%
Civic & Social Organization
4.0%
Other
44.4%
Discussions
Heartbeat has no discussions with answers
Hivebrite has no discussions with answers
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