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At a Glance
Market Segments
Mid-Market (54.1% of reviews)
Mid-Market (55.2% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
$99.00 1 Seats Per Month
Heap
Star Rating
(1,094)4.4 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansZeda.io
Star Rating
(31)4.3 out of 5
Market Segments
Mid-Market (55.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$99.00 1 Seats Per Month
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Custom Event Tracking with a score of 9.0, allowing for detailed user interactions to be captured effectively. In contrast, Zeda.io's Custom Event Tracking scored 8.6, indicating a slightly less robust feature set in this area.
- Reviewers mention that Heap's Quality of Support is rated at 8.7, which is lower than Zeda.io's impressive score of 9.4. This suggests that users may find Zeda.io's support more responsive and helpful when issues arise.
- G2 users highlight that Heap's Dynamic Segmentation feature is rated at 9.2, making it a strong choice for marketers looking to tailor their campaigns. Zeda.io, while still effective, has a lower score in this area, which may limit its segmentation capabilities.
- Users on G2 report that Zeda.io shines in Survey Deployment with a score of 9.1, while Heap's score of 8.6 indicates that Zeda.io may offer a more seamless experience for gathering user feedback.
- Reviewers mention that Heap's Real-Time Reporting feature is rated at 8.6, which is competitive, but Zeda.io's score of 8.4 suggests that both platforms provide valuable insights, though Heap may have a slight edge in immediacy.
- Users say that Zeda.io's Device Responsiveness is rated at 7.1, which is significantly lower than Heap's score of 9.3, indicating that Heap may provide a better experience across various devices, crucial for today's mobile users.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Zeda.io
Pro
$99.00
1 Seats Per Month
- Dashboard for collecting & grooming all requests & feedback
- Feedback forms
- Prioritization frameworks
Free Trial
Heap
Free Trial is available
Zeda.io
Free Trial is available
Ratings
Meets Requirements
8.6
856
8.3
22
Ease of Use
8.1
865
8.6
23
Ease of Setup
8.5
313
8.6
12
Ease of Admin
8.6
317
8.9
11
Quality of Support
8.7
679
9.4
21
Has the product been a good partner in doing business?
8.8
299
9.4
11
Product Direction (% positive)
8.7
794
10.0
22
Features by Category
Metrics
8.6
397
Not enough data
8.4
365
Not enough data
8.3
327
Not enough data
9.0
398
Not enough data
8.8
391
Not enough data
8.0
305
Not enough data
8.1
279
Not enough data
8.7
347
Not enough data
8.7
368
Not enough data
Reporting
8.6
365
Not enough data
8.0
293
Not enough data
8.7
330
Not enough data
8.3
358
Not enough data
8.2
205
Not enough data
8.4
225
Not enough data
8.3
375
Not enough data
Other
8.4
339
Not enough data
8.0
185
Not enough data
7.6
192
Not enough data
8.2
214
Not enough data
8.1
149
Not enough data
8.0
45
Not enough data
7.9
47
Not enough data
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
Not enough data
8.6
99
Not enough data
8.6
412
Not enough data
8.7
388
Not enough data
User Identification
8.1
41
Not enough data
8.6
94
Not enough data
8.5
68
Not enough data
Tracking & Reporting
8.6
102
Not enough data
8.4
93
Not enough data
8.1
80
Not enough data
8.1
97
Not enough data
8.2
96
Not enough data
8.4
90
Not enough data
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
User Behavior
9.4
83
Not enough data
9.0
73
Not enough data
9.0
69
Not enough data
A/B Testing
9.1
52
Not enough data
8.9
24
Not enough data
9.3
61
Not enough data
9.3
44
Not enough data
Visitor Information
9.3
66
Not enough data
8.9
61
Not enough data
Agentic AI - Session Replay
Not enough data
Not enough data
Analytics
Not enough data
8.7
5
Execution
Not enough data
9.0
5
Not enough data
Not enough data
Not enough data
9.3
5
Roadmapping
Not enough data
9.7
5
Not enough data
Not enough data
Product Analytics
8.3
300
Not enough data
8.7
358
Not enough data
8.5
327
Not enough data
8.7
351
Not enough data
7.9
105
Not enough data
8.4
223
Not enough data
7.8
92
Not enough data
8.3
254
Not enough data
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
9.4
6
Idea Sources
Not enough data
9.7
5
Not enough data
8.6
7
Idea Collection
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Feature Not Available
Not enough data
8.6
6
Agentic AI - Idea Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Analysis
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feedback Sources
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
8.8
7
9.1
23
7.9
7
9.0
26
9.0
7
9.3
25
7.1
7
Process Management
9.1
23
9.3
7
9.1
23
8.1
7
9.4
26
8.3
7
9.3
25
8.3
7
System Management
9.4
20
8.6
6
9.3
14
8.7
5
Communication
Not enough data
8.8
13
Not enough data
8.2
10
Not enough data
8.6
12
Planning
Not enough data
8.6
12
Not enough data
8.8
12
Not enough data
8.8
12
Not enough data
7.6
11
Not enough data
7.7
11
Workflow Management
Not enough data
Feature Not Available
Not enough data
8.3
11
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Metrics
8.3
65
Not enough data
7.9
51
Not enough data
8.0
56
Not enough data
8.2
57
Not enough data
8.4
68
Not enough data
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap and Zeda.io are categorized as Enterprise Feedback Management
Unique Categories
Heap is categorized as E-Commerce Analytics, Product Analytics, Session Replay, Mobile App Analytics, Mobile App Optimization, Digital Analytics, and Customer Journey Analytics
Zeda.io is categorized as Product Management, Idea Management, Feedback Analytics, and Strategy and Innovation Roadmapping Tools
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zeda.io
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.4%
Information Technology and Services
12.0%
Financial Services
9.1%
Marketing and Advertising
7.7%
Internet
5.4%
Other
49.4%
Information Technology and Services
31.0%
Financial Services
13.8%
Marketing and Advertising
6.9%
Logistics and Supply Chain
6.9%
Internet
6.9%
Other
34.5%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
Zeda.io has no discussions with answers
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