# Heap vs Treasure Data Customer Data Platform Comparison

| | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Star Rating** | 4.4 out of 5 | 4.5 out of 5 | 
| **Total Reviews** | 1,097 | 164 | 
| **Largest Market Segment** | Mid-Market (54.1% of reviews) | Enterprise (40.0% of reviews) | 
| **Entry Level Price** | Contact Us | Free Trial Per Year | 

---
## Top Pros & Cons

### Heap

Pros:
- Ease of Use (7 reviews)
- Insights (5 reviews)

Cons:
- Data Inaccuracy (4 reviews)
- Data Management Issues (3 reviews)

### Treasure Data Customer Data Platform

Pros:
- Ease of Use (11 reviews)
- Easy Integration (11 reviews)

Cons:
- Technical Expertise Required (7 reviews)
- Learning Curve (6 reviews)

---
## Ratings Comparison
| Rating | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
  | **Meets Requirements** | 8.6 (857 reviews) | 8.5 (138 reviews) | 
  | **Ease of Use** | 8.1 (867 reviews) | 8.4 (142 reviews) | 
  | **Ease of Setup** | 8.5 (315 reviews) | 8.2 (84 reviews) | 
  | **Ease of Admin** | 8.6 (317 reviews) | 8.4 (81 reviews) | 
  | **Quality of Support** | 8.7 (680 reviews) | 8.9 (136 reviews) | 
  | **Has the product been a good partner in doing business?** | 8.8 (299 reviews) | 9.1 (83 reviews) | 
  | **Product Direction (% positive)** | 8.7 (796 reviews) | 9.0 (134 reviews) | 

---
## Pricing

### Heap

#### Entry-Level Pricing

Plan: Free

Price: Contact Us

Description: Find product-market fit

Key Features:
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources

[Browse all 4 editions](https://www.g2.com/products/heap/pricing)

#### Free Trial

Yes

### Treasure Data Customer Data Platform

#### Entry-Level Pricing

Plan: Try for free

Price: Free Trial Per Year

Description: Treasure Data offers complimentary proof of concepts (POCs) to try our CDP for free using your own data. Through the Trade-Up program, you can also switch Treasure Data and only pay in full after your incumbent CDP contract ends.

Key Features:
- https://www.treasuredata.com/product/pricing/
- https://www.treasuredata.com/cdp-poc/
- https://www.treasuredata.com/cdp-trade-up/

[Learn more about Treasure Data Customer Data Platform](https://www.g2.com/products/treasure-data-customer-data-platform/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### Marketing Automation

| Product | Score | Reviews |
|---|---|---|
| **Heap** | N/A | N/A |
| **Treasure Data Customer Data Platform** | N/A | N/A |

#### Email Marketing

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Building and Personalizing Emails** | Not enough data | Not enough data | 
| **Sending Outbound Emails** | Not enough data | Not enough data | 
| **Manage Email Deliverability** | Not enough data | Not enough data | 
| **Automated Email Responses** | Not enough data | Not enough data | 

#### Online Marketing

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Landing Pages and Forms** | Not enough data | Not enough data | 
| **Dynamic Content** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Mobile Optimized** | Not enough data | Not enough data | 
| **Search Tracking and Optimization** | Not enough data | Not enough data | 

#### Lead Management

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Marketing Lead Database** | Not enough data | Not enough data | 
| **Data Quality Management** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Lead Scoring and Grading** | Not enough data | Not enough data | 
| **Lead Nurturing** | Not enough data | Not enough data | 
| **Online Behavior Tracking** | Not enough data | Not enough data | 
| **Automated Alerts and Tasks** | Not enough data | Not enough data | 
| **CRM Lead Integration** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Program Management** | Not enough data | Not enough data | 
| **Event / Webinar Marketing** | Not enough data | Not enough data | 
| **Calendaring** | Not enough data | Not enough data | 
| **Budgeting** | Not enough data | Not enough data | 

#### Social

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Social Listening** | Not enough data | Not enough data | 
| **Social Sharing** | Not enough data | Not enough data | 
| **Social Campaigns** | Not enough data | Not enough data | 
| **Social Media Engagement** | Not enough data | Not enough data | 
| **Social Media Advertising** | Not enough data | Not enough data | 

#### Reporting &amp; Analytics

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Basic Reporting** | Not enough data | Not enough data | 
| **Web Analytics** | Not enough data | Not enough data | 
| **ROI Analytics** | Not enough data | Not enough data | 
| **Revenue Analytics** | Not enough data | Not enough data | 
| **SEO / Keyword Analytics** | Not enough data | Not enough data | 

#### Platform

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Customization ** | Not enough data | Not enough data | 
| **Workflow Capability** | Not enough data | Not enough data | 
| **User, Role, and Access Management** | Not enough data | Not enough data | 
| **Internationalization** | Not enough data | Not enough data | 
| **Sandbox / Test Environments** | Not enough data | Not enough data | 
| **Performance and Reliability** | Not enough data | Not enough data | 
| **Output Document Generation** | Not enough data | Not enough data | 

#### Agentic AI - Marketing Automation

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Integration

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Data Import &amp; Export Tools** | Not enough data | Not enough data | 
| **Integration APIs** | Not enough data | Not enough data | 
| **Breadth of Partner Applications** | Not enough data | Not enough data | 

### Digital Analytics

| Product | Score | Reviews |
|---|---|---|
| **Heap** | 8.3/10 | 564 |
| **Treasure Data Customer Data Platform** | N/A | N/A |

#### Metrics

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Sessions - Digital Analytics** | 8.6 (397 reviews) | Not enough data | 
| **Engagement** | 8.4 (365 reviews) | Not enough data | 
| **Entry and Exit Pages** | 8.3 (327 reviews) | Not enough data | 
| **Standard Event Tracking** | 9.0 (398 reviews) | Not enough data | 
| **Custom Event Tracking** | 8.8 (391 reviews) | Not enough data | 
| **Retention** | 8.0 (305 reviews) | Not enough data | 
| **Return** | 8.1 (279 reviews) | Not enough data | 
| **Conversions** | 8.7 (347 reviews) | Not enough data | 
| **Funnels** | 8.7 (368 reviews) | Not enough data | 

#### Reporting

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Real-Time Reporting** | 8.6 (365 reviews) | Not enough data | 
| **Trending** | 8.0 (293 reviews) | Not enough data | 
| **Retroactive Reporting** | 8.7 (330 reviews) | Not enough data | 
| **Segmentation** | 8.3 (358 reviews) | Not enough data | 
| **Mobile Reporting** | 8.2 (205 reviews) | Not enough data | 
| **Unification Across Devices** | 8.4 (225 reviews) | Not enough data | 
| **Custom Reports and Dashboards** | 8.3 (375 reviews) | Not enough data | 

#### Other

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **User Data** | 8.4 (339 reviews) | Not enough data | 
| **Site Search Reporting** | 8.0 (185 reviews) | Not enough data | 
| **Load Time Monitoring** | Feature Not Available | Not enough data | 
| **Campaign Tracking** | 8.2 (214 reviews) | Not enough data | 
| **E-Commerce** | 8.1 (149 reviews) | Not enough data | 
| **Promotional Messages** | 8.0 (45 reviews) | Not enough data | 
| **Administration Alerts** | 7.9 (47 reviews) | Not enough data | 

#### Agentic AI - Digital Analytics

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Administration

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **API / Integrations** | 8.4 (274 reviews) | Not enough data | 
| **QA Testing** | 8.6 (99 reviews) | Not enough data | 
| **Performance and Reliability** | 8.6 (412 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.7 (388 reviews) | Not enough data | 

### Mobile App Analytics

| Product | Score | Reviews |
|---|---|---|
| **Heap** | 8.3/10 | 118 |
| **Treasure Data Customer Data Platform** | N/A | N/A |

#### User Identification

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Demographics** | 8.1 (41 reviews) | Not enough data | 
| **User Segmentation** | 8.6 (94 reviews) | Not enough data | 
| **Geolocation** | 8.5 (68 reviews) | Not enough data | 

#### Tracking &amp; Reporting

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Custom Event Tracking** | 8.6 (102 reviews) | Not enough data | 
| **Real-Time Insights** | 8.4 (93 reviews) | Not enough data | 
| **Attribution** | 8.1 (80 reviews) | Not enough data | 
| **Dashboard** | 8.1 (97 reviews) | Not enough data | 
| **User Path Tracking** | 8.2 (96 reviews) | Not enough data | 
| **User Activity History** | 8.4 (90 reviews) | Not enough data | 

#### Metrics

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Engagement** | 8.3 (65 reviews) | Not enough data | 
| **Exit Tracking** | 7.9 (51 reviews) | Not enough data | 
| **Retention** | 8.0 (56 reviews) | Not enough data | 
| **Return** | 8.2 (57 reviews) | Not enough data | 
| **Conversions** | 8.4 (68 reviews) | Not enough data | 

### Session Replay

| Product | Score | Reviews |
|---|---|---|
| **Heap** | 9.1/10 | 85 |
| **Treasure Data Customer Data Platform** | N/A | N/A |

#### User Behavior

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Click Tracking** | 9.4 (83 reviews) | Not enough data | 
| **Mouse Movement ** | 9.0 (73 reviews) | Not enough data | 
| **Frustration Tracking** | 9.0 (69 reviews) | Not enough data | 

#### A/B Testing 

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Error and Bug Tracking** | 9.1 (52 reviews) | Not enough data | 
| **Split URL Testing** | Feature Not Available | Not enough data | 
| **Data Analysis** | 9.3 (61 reviews) | Not enough data | 
| **Notes** | 9.3 (44 reviews) | Not enough data | 

#### Visitor Information

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **User Identification** | 9.3 (66 reviews) | Not enough data | 
| **Search Box** | 8.9 (61 reviews) | Not enough data | 

#### Agentic AI - Session Replay

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Cross-system Integration** | Not enough data | Not enough data | 

### Product Analytics

| Product | Score | Reviews |
|---|---|---|
| **Heap** | 8.3/10 | 413 |
| **Treasure Data Customer Data Platform** | N/A | N/A |

#### Product Analytics

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Account-Level Analytics** | 8.3 (299 reviews) | Not enough data | 
| **User-Level Analytics** | 8.7 (358 reviews) | Not enough data | 
| **Segmentation** | 8.5 (326 reviews) | Not enough data | 
| **Funnels** | 8.7 (351 reviews) | Not enough data | 
| **Alerts** | 7.9 (104 reviews) | Not enough data | 
| **Multi-Product Analytics** | 8.4 (222 reviews) | Not enough data | 
| **User Scoring** | 7.8 (91 reviews) | Not enough data | 
| **Integrations** | 8.3 (254 reviews) | Not enough data | 

#### Agentic AI - Product Analytics

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

#### Behavioral Analytics - Product Analytics

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Multi-Product Analytics** | Not enough data | Not enough data | 
| **User level Analytics** | Not enough data | Not enough data | 
| **Account level Analytics** | Not enough data | Not enough data | 
| **Segmentation** | Not enough data | Not enough data | 
| **Funnels** | Not enough data | Not enough data | 

#### Platform Infrastructure - Product Analytics

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Cross System integrations** | Not enough data | Not enough data | 
| **Alerts** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### AI driven optimization - Product Analytics

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **User scoring** | Not enough data | Not enough data | 
| **Adaptive learning** | Not enough data | Not enough data | 
| **Automated insights** | Not enough data | Not enough data | 
| **Autonomous task execution** | Not enough data | Not enough data | 

### E-Commerce Analytics

| Product | Score | Reviews |
|---|---|---|
| **Heap** | 8.2/10 | 95 |
| **Treasure Data Customer Data Platform** | N/A | N/A |

#### Analytics

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Reports** | 8.6 (85 reviews) | Not enough data | 
| **Dashboard** | 8.4 (87 reviews) | Not enough data | 
| **Web Analytics** | 8.6 (83 reviews) | Not enough data | 
| **Campaign Tracking** | 8.2 (69 reviews) | Not enough data | 
| **Customer Demographics** | 7.8 (72 reviews) | Not enough data | 
| **Predictive Analytics** | Feature Not Available | Not enough data | 

#### Administration

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Data Storage** | 8.1 (69 reviews) | Not enough data | 
| **A/B Testing** | 8.2 (50 reviews) | Not enough data | 
| **Integrations** | 8.5 (65 reviews) | Not enough data | 

#### Generative AI

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - E-Commerce Analytics

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Customer Data Platform (CDP)

| Product | Score | Reviews |
|---|---|---|
| **Heap** | N/A | N/A |
| **Treasure Data Customer Data Platform** | 8.0/10 | 117 |

#### Data Sourcing

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Data Enrichment** | Not enough data | 8.3 (104 reviews) ✓ Verified | 
| **Expandability** | Not enough data | 8.7 (102 reviews) ✓ Verified | 
| **Content Marketing** | Not enough data | 7.5 (88 reviews) ✓ Verified | 
| **Multiple Devices** | Not enough data | 8.2 (93 reviews) ✓ Verified | 

#### Intelligence

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Marketing Metrics** | Not enough data | 8.0 (92 reviews) ✓ Verified | 
| **Predictive Modeling** | Not enough data | 7.8 (85 reviews) ✓ Verified | 
| **Recommendation Engine** | Not enough data | 7.8 (80 reviews) ✓ Verified | 

### Customer Journey Mapping

| Product | Score | Reviews |
|---|---|---|
| **Heap** | N/A | N/A |
| **Treasure Data Customer Data Platform** | 8.3/10 | 30 |

#### Platform Basics

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Templates** | Not enough data | 7.4 (25 reviews) | 
| **Exporting** | Not enough data | 8.7 (29 reviews) | 
| **Multi-user Access and Collaboration** | Not enough data | 8.4 (29 reviews) | 
| **Multiple Personas** | Not enough data | 8.1 (25 reviews) | 
| **Data Analytics ** | Not enough data | 8.8 (28 reviews) | 

#### Agentic AI - Customer Journey Mapping

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

### Customer Journey Analytics

| Product | Score | Reviews |
|---|---|---|
| **Heap** | 8.9/10 | 36 |
| **Treasure Data Customer Data Platform** | 8.4/10 | 38 |

#### Platform Basics

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Dynamic Segmentation** | 9.2 (30 reviews) | 8.8 (36 reviews) | 
| **Journey Optimization** | 9.2 (31 reviews) | 8.3 (34 reviews) | 

#### Platform Data

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Journey Reporting** | 9.1 (32 reviews) | 8.4 (33 reviews) | 
| **Trends Reporting** | 8.7 (34 reviews) | 8.2 (33 reviews) | 
| **Dashboards** | 9.2 (33 reviews) | 7.9 (35 reviews) | 
| **Advanced Data Filtering** | 8.9 (33 reviews) | 8.5 (35 reviews) | 

#### Platform Additional Functionality

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Journey Mapping** | 9.2 (33 reviews) | 8.5 (33 reviews) | 
| **Integrations** | 8.9 (31 reviews) | 9.3 (38 reviews) | 
| **Automated Alerts** | 7.9 (15 reviews) | 8.3 (34 reviews) | 

#### Agentic AI - Customer Journey Analytics

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### Enterprise Feedback Management

| Product | Score | Reviews |
|---|---|---|
| **Heap** | 9.2/10 | 32 |
| **Treasure Data Customer Data Platform** | N/A | N/A |

#### Generative AI

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

#### Survey Management

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Brand Design Consistency** | 8.7 (18 reviews) | Not enough data | 
| **Survey Deployment** | 9.1 (23 reviews) | Not enough data | 
| **Feedback Collection** | 9.0 (26 reviews) | Not enough data | 
| **Device Responsiveness** | 9.3 (25 reviews) | Not enough data | 

#### Process Management

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Feedback Aggregation** | 9.1 (23 reviews) | Not enough data | 
| **Trigger Alerts** | 9.1 (23 reviews) | Not enough data | 
| **Real-Time Analysis** | 9.4 (26 reviews) | Not enough data | 
| **Real-Time Action** | 9.3 (25 reviews) | Not enough data | 

#### System Management

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Security** | 9.4 (20 reviews) | Not enough data | 
| **System Monitoring** | 9.3 (14 reviews) | Not enough data | 

### Identity Resolution

| Product | Score | Reviews |
|---|---|---|
| **Heap** | N/A | N/A |
| **Treasure Data Customer Data Platform** | N/A | N/A |

#### Agentic AI - Firewall Software

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 

### Mobile Analytics

| Product | Score | Reviews |
|---|---|---|
| **Heap** | 8.2/10 | 78 |
| **Treasure Data Customer Data Platform** | N/A | N/A |

#### Metrics

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Engagement** | 8.3 (65 reviews) | Not enough data | 
| **Exit Tracking** | 7.9 (51 reviews) | Not enough data | 
| **Retention** | 8.0 (56 reviews) | Not enough data | 
| **Return** | 8.2 (57 reviews) | Not enough data | 
| **Conversions** | 8.4 (68 reviews) | Not enough data | 

### Mobile App Optimization

| Product | Score | Reviews |
|---|---|---|
| **Heap** | 8.4/10 | 80 |
| **Treasure Data Customer Data Platform** | N/A | N/A |

#### Variation Testing

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **A/B Testing** | 8.5 (37 reviews) | Not enough data | 
| **WYSIWYG Editor** | Feature Not Available | Not enough data | 
| **Conversion Goal** | 8.7 (45 reviews) | Not enough data | 
| **Percentage of Traffic** | 8.6 (45 reviews) | Not enough data | 
| **Confidence Level** | 8.3 (43 reviews) | Not enough data | 
| **Multivariant Testing** | 8.2 (29 reviews) | Not enough data | 

#### Reporting

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Segmentation** | 8.4 (64 reviews) | Not enough data | 
| **Reports and Dashboards** | 8.2 (65 reviews) | Not enough data | 

#### Personalization

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Standard Targeting** | 8.3 (32 reviews) | Not enough data | 
| **Custom Targeting** | 8.3 (31 reviews) | Not enough data | 
| **Data Segmentation** | 8.3 (38 reviews) | Not enough data | 

#### Administration

| Feature | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **API / Integrations** | 8.1 (52 reviews) | Not enough data | 
| **QA Testing** | 7.8 (15 reviews) | Not enough data | 
| **Performance and Reliability** | 8.5 (62 reviews) | Not enough data | 
| **User, Role, and Access Management** | 8.9 (63 reviews) | Not enough data | 

---
## Categories
**Shared Categories (1):** [Customer Journey Analytics Software](https://www.g2.com/categories/customer-journey-analytics)

**Unique to Heap (7):** [Product Analytics Software](https://www.g2.com/categories/product-analytics), [Session Replay Software](https://www.g2.com/categories/session-replay), [Mobile App Analytics Tools](https://www.g2.com/categories/mobile-app-analytics), [Mobile App Optimization Software](https://www.g2.com/categories/mobile-app-optimization), [Digital Analytics Software](https://www.g2.com/categories/digital-analytics), [E-Commerce Analytics Software](https://www.g2.com/categories/e-commerce-analytics), [Enterprise Feedback Management Software](https://www.g2.com/categories/enterprise-feedback-management)

**Unique to Treasure Data Customer Data Platform (4):** [Identity Resolution Software](https://www.g2.com/categories/identity-resolution), [Marketing Automation Software](https://www.g2.com/categories/marketing-automation), [Customer Data Platforms (CDP)](https://www.g2.com/categories/customer-data-platform-cdp), [Customer Journey Mapping Tools](https://www.g2.com/categories/customer-journey-mapping)


---
## Reviewer Demographics

### By Company Size

| Segment | Heap | Treasure Data Customer Data Platform | 
|---|---|---|
| **Small-Business** | 34.6% | 24.5% | 
| **Mid-Market** | 54.1% | 35.5% | 
| **Enterprise** | 11.3% | 40.0% | 

### By Industry

#### Heap

- **Computer Software:** 16.5%
- **Information Technology and Services:** 12.1%
- **Financial Services:** 9.0%
- **Marketing and Advertising:** 7.6%
- **Internet:** 5.4%
- **Retail:** 4.8%
- **Real Estate:** 3.6%
- **Automotive:** 3.2%
- **Insurance:** 2.3%
- **Leisure, Travel &amp; Tourism:** 2.2%
- **Other:** 33.1%

#### Treasure Data Customer Data Platform

- **Marketing and Advertising:** 16.1%
- **Food &amp; Beverages:** 9.0%
- **Information Technology and Services:** 8.4%
- **Automotive:** 7.1%
- **Consumer Goods:** 6.5%
- **Retail:** 6.5%
- **Computer Software:** 4.5%
- **Consulting:** 3.9%
- **Internet:** 3.9%
- **Apparel &amp; Fashion:** 3.2%
- **Other:** 31.0%

---
## Alternatives

### Alternatives to Heap

- [Glassbox](https://www.g2.com/products/glassbox/reviews) — 4.9/5 stars (809 reviews)
- [Fullstory](https://www.g2.com/products/fullstory/reviews) — 4.5/5 stars (1049 reviews)
- [Smartlook](https://www.g2.com/products/smartlook/reviews) — 4.6/5 stars (874 reviews)
- [LogRocket](https://www.g2.com/products/logrocket/reviews) — 4.6/5 stars (2363 reviews)
- [Pendo](https://www.g2.com/products/pendo-io-pendo/reviews) — 4.4/5 stars (1792 reviews)
- [Mixpanel](https://www.g2.com/products/mixpanel/reviews) — 4.5/5 stars (1365 reviews)
- [Kissmetrics](https://www.g2.com/products/kissmetrics/reviews) — 4.1/5 stars (168 reviews)
- [Appier AIRIS (formerly Woopra)](https://www.g2.com/products/appier-airis-formerly-woopra/reviews) — 4.4/5 stars (207 reviews)
- [Amplitude Analytics](https://www.g2.com/products/amplitude-analytics/reviews) — 4.5/5 stars (2921 reviews)
- [Mouseflow](https://www.g2.com/products/mouseflow/reviews) — 4.6/5 stars (690 reviews)

### Alternatives to Treasure Data Customer Data Platform

- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1360 reviews)
- [Tealium Customer Data Hub](https://www.g2.com/products/tealium-customer-data-hub/reviews) — 4.3/5 stars (474 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (764 reviews)
- [Twilio Segment](https://www.g2.com/products/twilio-segment/reviews) — 4.5/5 stars (566 reviews)
- [Blueshift](https://www.g2.com/products/blueshift/reviews) — 4.4/5 stars (285 reviews)
- [SAP Engagement Cloud (formerly SAP Emarsys)](https://www.g2.com/products/sap-engagement-cloud-formerly-sap-emarsys/reviews) — 4.2/5 stars (625 reviews)
- [MoEngage](https://www.g2.com/products/moengage/reviews) — 4.5/5 stars (524 reviews)
- [Lytics](https://www.g2.com/products/lytics/reviews) — 3.9/5 stars (70 reviews)
- [Hightouch](https://www.g2.com/products/hightouch/reviews) — 4.6/5 stars (392 reviews)
- [Salesforce Data 360 (formerly Data Cloud)](https://www.g2.com/products/salesforce-data-360-formerly-data-cloud/reviews) — 4.3/5 stars (280 reviews)

---
## Top Discussions

### Heap

- Title: [What is the best visualization I can use to track the conversion rate from free trial to paid subscription?](https://www.g2.com/discussions/52214-what-is-the-best-visualization-i-can-use-to-track-the-conversion-rate-from-free-trial-to-paid-subscription) — 1 comment, 1 upvote
  > **Top comment:** "You can Integrate CRM&#39;s into Heap for a simplistic view but it relies on identifiers to merge correctly.

The ideal way to do this is to centralize Heap..."
- Title: [How do I know the numbers I&#39;m getting are correct](https://www.g2.com/discussions/34118-how-do-i-know-the-numbers-i-m-getting-are-correct) — 1 comment
  > **Top comment:** "When I am not sure about some number I use to test the event tracking my own session, in the event visualizer you can click debug in Live view it will show..."
- Title: [Do you know of other platforms that provide automatic and retroactive event tracking?](https://www.g2.com/discussions/33720-do-you-know-of-other-platforms-that-provide-automatic-and-retroactive-event-tracking) — 1 comment, 1 upvote
  > **Top comment:** "Pendo"
- Title: [Can Auryc track visitors across multiple sessions?](https://www.g2.com/discussions/can-auryc-track-visitors-across-multiple-sessions) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Yes, Auryc has the ability to track a single user across multiple sessions and even multiple devices.  
"
- Title: [How long can we retain the data?](https://www.g2.com/discussions/how-long-can-we-retain-the-data) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Auryc offers flexible data retention options based upon your specific data, analysis, auditing, and compliance needs.  Some Auryc clients choose to retain..."

### Treasure Data Customer Data Platform

- Title: [How does a customer data platform work?](https://www.g2.com/discussions/how-does-a-customer-data-platform-work) — 1 comment, 1 upvote
  > **Top comment:** "Comment deleted by user."
- Title: [What is Treasuredata?](https://www.g2.com/discussions/what-is-treasuredata) — 1 comment, 1 upvote
  > **Top comment:** "Treasure Data is a best-in-breed customer data platform founded in 2011. We have been chosen by Fortune 500 and Global 2000 companies around the world to..."
- Title: [What is ARM treasure data?](https://www.g2.com/discussions/what-is-arm-treasure-data) — 1 comment, 1 upvote
  > **Top comment:** "Treasure Data (not part of ARM as of 2023) is a best-in-breed customer data platform founded in 2011. We have been chosen by Fortune 500 and Global 2000..."
- Title: [What does a customer data platform do?](https://www.g2.com/discussions/what-does-a-customer-data-platform-do) — 1 comment, 1 upvote
  > **Top comment:** "A CDP is an all-in-one customer database solution hosted by a single provider as a packaged software-as-a-service (SaaS). It builds a customer data..."
- Title: [How do I add more AI/ML features to CDP](https://www.g2.com/discussions/how-do-i-add-more-ai-ml-features-to-cdp) — 1 comment, 1 upvote
  > **Top comment:** "Hi Aditya, 
You can bring in your AI/ML models on to the Platform and use them on the TD itself. It is one of the strongest feature in TD that allows..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/heap-vs-treasure-data-customer-data-platform)

