Compare Heap vs StatCounter

See this
comparison of Heap vs. StatCounter
based on data from user reviews. Heap rates 4.3/5 stars with 232 reviews. StatCounter rates 4.3/5 stars with 95 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Free
$0
per month
From $5/month
$0-$399
per month
 
Enterprise
Custom
 
Free Trial
Free Trial Unavailable
Heap
Free
$0per month
Enterprise
Custom
Free Trial
StatCounter
From $5/month
$0-$399per month
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.5
8.6
Ease of Use
Ease of Use
8.1
9.0
Ease of Setup
Ease of Setup
8.8
8.6
Ease of Admin
Ease of Admin
8.4
8.9
Quality of Support
Quality of Support
8.2
8.2
Ease of Doing Business With
Ease of Doing Business With
8.2
9.2
Product Direction (% positive)
Product Direction (% positive)
9.0
8.2
Meets Requirements
Heap
8.5
StatCounter
8.6
Ease of Use
Heap
8.1
StatCounter
9.0
Ease of Setup
Heap
8.8
StatCounter
8.6
Ease of Admin
Heap
8.4
StatCounter
8.9
Quality of Support
Heap
8.2
StatCounter
8.2
Ease of Doing Business With
Heap
8.2
StatCounter
9.2
Product Direction (% positive)
Heap
9.0
StatCounter
8.2

Features

Metrics
Sessions - Digital Analytics
Heap
8.6
StatCounter
8.8
Engagement
Heap
8.3
StatCounter
8.1
Entry and Exit Pages
Heap
7.9
StatCounter
9.0
Standard Event Tracking
Heap
9.0
StatCounter
8.4
Custom Event Tracking
Heap
8.8
StatCounter
8.1
Retention
Heap
7.9
StatCounter
8.2
Return
Heap
7.9
StatCounter
8.3
Conversions
Heap
8.4
StatCounter
7.7
Funnels
Heap
8.6
StatCounter
7.5
Reporting
Real-Time Reporting
Heap
8.6
StatCounter
8.2
Trending
Heap
7.6
StatCounter
8.2
Retroactive Reporting
Heap
8.9
StatCounter
8.2
Segmentation
Heap
8.2
StatCounter
7.6
Mobile Reporting
Heap
8.0
StatCounter
7.9
Unification Across Devices
Heap
8.4
StatCounter
7.9
Custom Reports and Dashboards
Heap
8.1
StatCounter
8.3
Other
User Data
Heap
8.4
StatCounter
8.3
Site Search Reporting
Heap
7.9
StatCounter
8.0
Load Time Monitoring
Heap
7.7
StatCounter
7.8
Campaign Tracking
Heap
8.1
StatCounter
7.5
E-Commerce
Heap
7.5
StatCounter
7.6
Promotional Messages
Heap
Not enough data available
StatCounter
7.7
Administration Alerts
Heap
Not enough data available
StatCounter
8.3
Administration
API / Integrations
Heap
8.1
StatCounter
8.0
QA Testing
Heap
Not enough data available
StatCounter
8.1
Performance and Reliability
Heap
8.4
StatCounter
8.6
User, Role, and Access Management
Heap
8.4
StatCounter
8.7

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
54.7%
57.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
36.2%
31.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
9.1%
11.8%
Heap
Small-Business
54.7%
Mid-Market
36.2%
Enterprise
9.1%
StatCounter
Small-Business
57.0%
Mid-Market
31.2%
Enterprise
11.8%

Reviewers' Industry

 
Computer Software
16.4%
Marketing and Advertising
16.8%
 
Information Technology and Services
15.1%
Internet
8.4%
 
Internet
12.9%
Information Technology and Services
6.3%
 
Marketing and Advertising
9.9%
Writing and Editing
5.3%
 
Financial Services
5.6%
Retail
4.2%
 
Other
40.1%
Other
58.9%
Heap
Computer Software
16.4%
Information Technology and Services
15.1%
Internet
12.9%
Marketing and Advertising
9.9%
Financial Services
5.6%
Other
40.1%
StatCounter
Marketing and Advertising
16.8%
Internet
8.4%
Information Technology and Services
6.3%
Writing and Editing
5.3%
Retail
4.2%
Other
58.9%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Thomas N.
User in Insurance

I like the layout, it is easy to read and I can determine the search behavior of our visitors. This makes it simple to share with our sales force because StatCounter identifies time spent on certain pages and allows us to follow up with that organization in...

Most Helpful Critical Review
Most Helpful Critical Review
Administrator

Heap, on one fine day, closed our account without any notice as we were exceeding our free trial quota. This unprofessional behaviour put us off so much that even when we had the capacity to upgrade the paid account, we chose not to.

User in Retail

Not robust enough to do advanced analytics like correlation, funnel analysis and segmentation. Appears to be more of a log based solution historically and less of a typical javascript based tracking. So, difficult to trust data accuracy fully. Support and...

 
Heap
Most Helpful Favorable Review
Abdurashid A.
Administrator in Internet

Its simplicity, scope, flexibility and total cost of ownership. Having spent over a month with Mixpanel in an effort to get something out of it and get use to how it works, it has led to many frustrations and lost opportunities due to complexity of the app...

Most Helpful Critical Review
Administrator

Heap, on one fine day, closed our account without any notice as we were exceeding our free trial quota. This unprofessional behaviour put us off so much that even when we had the capacity to upgrade the paid account, we chose not to.

StatCounter
Most Helpful Favorable Review
Thomas N.
User in Insurance

I like the layout, it is easy to read and I can determine the search behavior of our visitors. This makes it simple to share with our sales force because StatCounter identifies time spent on certain pages and allows us to follow up with that organization in...

Most Helpful Critical Review
User in Retail

Not robust enough to do advanced analytics like correlation, funnel analysis and segmentation. Appears to be more of a log based solution historically and less of a typical javascript based tracking. So, difficult to trust data accuracy fully. Support and...

Screenshots

 
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Videos

 


The New Standard in Tracking Customer Data

Heap automatically captures every web, mobile, and cloud interaction: clicks, submits, transactions, emails, and more. Retroactively analyze your data without writing code.

See how Heap provided Opploans a 5% lift in conversion rate with their applications which resulted in a eight-figure win!

Read more about this case study: https://heap.io/customer-stories/opploans-video-success-story

No videos provided
Heap


The New Standard in Tracking Customer Data

Heap automatically captures every web, mobile, and cloud interaction: clicks, submits, transactions, emails, and more. Retroactively analyze your data without writing code.

See how Heap provided Opploans a 5% lift in conversion rate with their applications which resulted in a eight-figure win!

Read more about this case study: https://heap.io/customer-stories/opploans-video-success-story

StatCounter
No videos provided
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