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At a Glance
Market Segments
Mid-Market (54.1% of reviews)
Enterprise (63.0% of reviews)
Entry-Level Pricing
Free 10000 Sessions Per Month
No pricing available
Heap
Star Rating
(1,094)4.4 out of 5
Market Segments
Mid-Market (54.1% of reviews)
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plansQuantum Metric
Star Rating
(267)4.6 out of 5
Market Segments
Enterprise (63.0% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Quantum MetricSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Heap | by Contentsquare excels in Click Tracking with a score of 9.4, while Quantum Metric scores slightly lower at 9.0. Reviewers mention that Heap's ability to capture every user interaction without manual tagging is a significant advantage for teams looking to streamline their analytics process.
- Reviewers mention that Quantum Metric shines in Quality of Support, achieving a score of 9.5 compared to Heap's 8.7. Users on G2 appreciate Quantum Metric's responsive customer service and extensive documentation, which they find helpful for troubleshooting and maximizing the software's capabilities.
- Users say that Heap | by Contentsquare offers superior Dynamic Segmentation with a score of 9.2, while Quantum Metric falls behind at 7.8. Reviewers highlight that Heap's segmentation features allow for more granular insights into user behavior, making it easier to tailor marketing strategies.
- G2 users report that Quantum Metric's Real-Time Reporting feature is highly effective, scoring 8.7, while Heap's score is slightly lower at 8.6. Users mention that Quantum Metric's real-time insights help them make immediate adjustments to campaigns, enhancing overall performance.
- Reviewers mention that Heap | by Contentsquare excels in Session Replays, scoring 9.3, which allows users to visualize user interactions on their site. In contrast, Quantum Metric's session replay capabilities are rated lower, leading some users to feel that they miss out on valuable insights into user behavior.
- Users report that Quantum Metric's Journey Mapping feature, with a score of 8.2, provides a clear visualization of user paths, which is essential for understanding customer journeys. Heap's score in this area is higher at 9.3, indicating that users find it more effective for optimizing user experiences across different touchpoints.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Find product-market fit
- Up to 10K monthly sessions
- Core analytics charts
- Unlimited enrichment sources
Quantum Metric
No pricing availableFree Trial
Heap
Free Trial is available
Quantum Metric
No trial information availableRatings
Meets Requirements
8.6
856
8.7
220
Ease of Use
8.1
865
8.2
221
Ease of Setup
8.5
313
8.2
90
Ease of Admin
8.6
317
8.2
76
Quality of Support
8.7
679
9.4
208
Has the product been a good partner in doing business?
8.8
299
9.6
74
Product Direction (% positive)
8.7
794
9.3
208
Features by Category
Metrics
8.6
397
8.9
115
8.4
365
8.7
109
8.3
327
8.4
110
9.0
398
8.8
112
8.8
391
8.7
114
8.0
305
8.0
96
8.1
279
8.1
94
8.7
347
8.4
108
8.7
368
8.4
109
Reporting
8.6
365
8.6
112
8.0
293
8.4
107
8.7
330
8.1
96
8.3
358
8.7
103
8.2
205
8.4
96
8.4
225
8.2
91
8.3
375
8.5
109
Other
8.4
339
8.6
105
8.0
185
8.3
97
7.6
192
8.3
101
8.2
214
8.0
85
8.1
149
8.5
95
8.0
45
7.9
78
7.9
47
7.9
86
Agentic AI - Digital Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
8.4
274
8.2
79
8.6
99
8.5
80
8.6
412
8.5
94
8.7
388
8.7
91
User Identification
8.1
41
8.1
27
8.6
94
8.5
28
8.5
68
8.5
26
Tracking & Reporting
8.6
102
8.8
31
8.4
93
8.3
31
8.1
80
8.2
26
8.1
97
8.4
31
8.2
96
8.6
27
8.4
90
8.4
29
Metrics
8.3
65
8.8
33
7.9
51
8.4
33
8.0
56
8.3
33
8.2
57
8.2
32
8.4
68
8.4
30
User Behavior
9.4
83
8.9
137
|
Verified
9.0
73
8.4
122
|
Verified
9.0
69
8.6
134
|
Verified
A/B Testing
9.1
52
8.7
121
|
Verified
8.9
24
8.0
95
|
Verified
9.3
61
8.6
117
|
Verified
9.3
44
7.4
85
|
Verified
Visitor Information
9.3
66
8.4
132
|
Verified
8.9
61
8.4
131
|
Verified
Agentic AI - Session Replay
Not enough data
Not enough data
Product Analytics
8.3
300
7.7
49
8.7
358
7.9
51
8.5
327
7.8
51
8.7
351
7.3
49
7.9
105
8.1
48
8.4
223
7.8
46
7.8
92
7.1
43
8.3
254
7.6
47
Agentic AI - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
30
7.7
76
9.2
31
7.9
82
Platform Data
9.1
32
8.2
84
8.7
34
8.2
79
9.2
33
8.3
90
8.9
33
8.1
81
Platform Additional Functionality
9.2
33
8.1
84
8.9
31
7.9
78
7.9
15
7.9
77
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
Agentic AI - Heatmap Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.4
74
Not enough data
8.3
68
Not enough data
8.3
68
Not enough data
8.4
72
Not enough data
8.6
73
Reporting
Not enough data
8.6
77
Not enough data
9.3
79
Not enough data
8.7
74
Not enough data
8.4
68
Metrics
8.3
65
8.8
33
7.9
51
8.4
33
8.0
56
8.3
33
8.2
57
8.2
32
8.4
68
8.4
30
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap and Quantum Metric are categorized as Product Analytics, Session Replay, Mobile App Analytics, Digital Analytics, and Customer Journey Analytics
Unique Categories
Heap is categorized as E-Commerce Analytics, Mobile App Optimization, and Enterprise Feedback Management
Quantum Metric is categorized as Heatmap Tools
Reviews
Reviewers' Company Size
Heap
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Quantum Metric
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Computer Software
16.4%
Information Technology and Services
12.0%
Financial Services
9.1%
Marketing and Advertising
7.7%
Internet
5.4%
Other
49.4%
Retail
17.6%
Telecommunications
14.9%
Financial Services
10.7%
Airlines/Aviation
9.2%
Insurance
6.1%
Other
41.6%
Discussions
Does Heap work with multiple domains or websites?
1 Comment
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
Quantum Metric has no discussions with answers
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