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Compare Heap and PostHog

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At a Glance
Heap
Heap
Star Rating
(1,095)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plans
PostHog
PostHog
Star Rating
(1,012)4.5 out of 5
Market Segments
Small-Business (81.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that PostHog excels in overall user satisfaction, reflected in its higher G2 Score compared to Heap. Users appreciate its comprehensive features, such as the ability to manage user data and view session recordings, which help in debugging edge cases effectively.
  • Users say that Heap stands out for its ease of use, with many highlighting the seamless connection between product and website data. One user noted, "I don't need to consider what I'll need to measure in future — I can simply log in, search for the event I'm interested in, and see how our users are using it."
  • Reviewers mention that PostHog's auto instrumentation feature is a significant advantage, allowing teams to capture baseline events effortlessly for both web and mobile applications. This functionality is particularly praised for simplifying the setup process.
  • According to verified reviews, Heap's visual analytics tools are a major highlight, making it easy for users to analyze behavior and identify areas for improvement. Users appreciate the lack of a learning curve, stating it is "really easy to use."
  • G2 reviewers report that while both products have strong support, Heap receives slightly higher marks for quality of support. Users have noted that Heap has been a good partner in business, with a score that reflects positive experiences in customer service.
  • Users say that PostHog's clear product offerings and pricing structure make it easy to understand and adopt. This clarity, combined with its robust feature set, positions PostHog as a strong contender for small businesses looking for an all-in-one analytics solution.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Browse all 4 pricing plans
PostHog
Product Analytics & Data Stack
Starting at $0.00
Per Month
Browse all 4 pricing plans
Free Trial
Heap
Free Trial is available
PostHog
Free Trial is available
Ratings
Meets Requirements
8.6
856
8.9
886
Ease of Use
8.1
866
8.3
900
Ease of Setup
8.5
314
8.9
669
Ease of Admin
8.6
317
8.5
453
Quality of Support
8.7
679
8.4
460
Has the product been a good partner in doing business?
8.8
299
8.9
343
Product Direction (% positive)
8.7
795
9.0
865
Features by Category
8.3
564
8.1
413
Metrics
8.6
397
8.9
375
8.4
365
8.6
366
8.3
327
8.5
363
9.0
398
8.9
370
8.8
391
8.7
359
8.0
305
8.3
347
8.1
279
8.2
333
8.7
347
8.3
334
8.7
368
8.3
343
Reporting
8.6
365
8.5
368
8.0
293
8.3
340
8.7
330
8.2
332
8.3
358
8.1
336
8.2
205
7.8
301
8.4
225
8.0
298
8.3
375
8.4
340
Other
8.4
339
8.6
338
8.0
185
7.9
290
7.6
192
7.9
288
8.2
214
7.8
275
8.1
149
7.3
251
8.0
45
7.2
243
7.9
47
7.6
249
Agentic AI - Digital Analytics
Not enough data
6.9
29
Not enough data
7.2
29
Not enough data
7.0
29
Not enough data
7.0
29
Administration
8.4
274
8.5
297
8.6
99
7.9
263
8.6
412
8.6
318
8.7
388
8.4
307
8.3
118
8.2
125
User Identification
8.1
41
7.7
108
8.6
94
7.7
106
8.5
68
8.1
104
Tracking & Reporting
8.6
102
8.8
110
8.4
93
8.4
105
8.1
80
7.9
94
8.1
97
8.3
112
8.2
96
8.4
103
8.4
90
8.4
105
Metrics
8.3
65
8.5
107
7.9
51
7.9
100
8.0
56
8.1
107
8.2
57
7.8
100
8.4
68
8.1
102
9.1
85
7.9
424
User Behavior
9.4
83
9.0
394
9.0
73
8.7
378
9.0
69
7.9
332
A/B Testing
9.1
52
Feature Not Available
8.9
24
7.2
287
9.3
61
8.0
334
9.3
44
Feature Not Available
Visitor Information
9.3
66
8.4
380
8.9
61
7.8
342
Agentic AI - Session Replay
Not enough data
6.5
65
8.3
411
7.5
518
Product Analytics
8.3
300
8.3
428
8.7
358
8.5
471
8.5
327
8.0
423
8.7
352
8.1
441
7.9
105
7.6
381
8.4
223
7.8
365
7.8
92
7.6
364
8.3
254
7.9
399
Agentic AI - Product Analytics
Not enough data
6.6
93
Not enough data
6.8
93
Not enough data
6.6
92
Not enough data
6.6
93
8.2
95
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
8.9
36
Not enough data
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
200
Management
Not enough data
8.6
180
Not enough data
8.0
155
Not enough data
8.5
161
Functionality
Not enough data
7.7
147
Not enough data
8.8
173
Not enough data
8.3
165
Not enough data
7.6
123
Computing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
113
Experimental Design
Not enough data
8.2
100
Not enough data
8.0
97
Not enough data
7.5
94
Analytics
Not enough data
8.6
115
Not enough data
8.0
110
Agentic AI - A/B Testing
Not enough data
7.2
9
Not enough data
7.2
10
Not enough data
6.8
10
Not enough data
6.9
9
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
9.2
32
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
8.2
78
8.1
117
Metrics
8.3
65
8.5
107
7.9
51
7.9
100
8.0
56
8.1
107
8.2
57
7.8
100
8.4
68
8.1
102
Mobile App OptimizationHide 15 FeaturesShow 15 Features
8.4
80
Not enough data
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap
Heap
PostHog
PostHog
Heap and PostHog are categorized as Product Analytics, Session Replay, Mobile App Analytics, and Digital Analytics
Reviews
Reviewers' Company Size
Heap
Heap
Small-Business(50 or fewer emp.)
34.8%
Mid-Market(51-1000 emp.)
54.0%
Enterprise(> 1000 emp.)
11.2%
PostHog
PostHog
Small-Business(50 or fewer emp.)
81.0%
Mid-Market(51-1000 emp.)
17.0%
Enterprise(> 1000 emp.)
2.0%
Reviewers' Industry
Heap
Heap
Computer Software
16.4%
Information Technology and Services
12.0%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.4%
PostHog
PostHog
Computer Software
33.0%
Information Technology and Services
15.0%
Financial Services
5.4%
Health, Wellness and Fitness
2.9%
Marketing and Advertising
2.6%
Other
41.1%
Alternatives
Heap
Heap Alternatives
Glassbox
Glassbox
Add Glassbox
Fullstory
Fullstory
Add Fullstory
Pendo
Pendo
Add Pendo
Smartlook
Smartlook
Add Smartlook
PostHog
PostHog Alternatives
LaunchDarkly
LaunchDarkly
Add LaunchDarkly
Hotjar
Hotjar
Add Hotjar
LogRocket
LogRocket
Add LogRocket
Mixpanel
Mixpanel
Add Mixpanel
Discussions
Heap
Heap Discussions
Does Heap work with multiple domains or websites?
1 Comment
Murali M.
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
Murali M.
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
Murali M.
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
PostHog
PostHog Discussions
What is PostHog used for?
1 Comment
SC
Posthog is an analytics tool to track your product metrics like DAU, MAU, and custom events you can send from your system, and then you can analyze them on...Read more
Monty the Mongoose crying
PostHog has no more discussions with answers