Compare Heap and PostHog

At a Glance
Heap
Heap
Star Rating
(1,098)4.4 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Free 10000 Sessions Per Month
Browse all 4 pricing plans
PostHog
PostHog
Star Rating
(1,036)4.5 out of 5
Market Segments
Small-Business (81.2% of reviews)
Information
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Free Trial is available
Browse all 4 pricing plans
AI Generated Summary
AI-generated. Powered by real user reviews.
  • G2 reviewers report that Heap excels in its user-friendly interface, with many users highlighting its seamless integration of product and website data. One user mentioned, "I don't need to consider what I'll need to measure in future — I can simply log in, search for the event I'm interested in, and see how our users are using it."
  • Users say PostHog stands out for its comprehensive feature set, combining product analytics, session replay, and feature flag management in one platform. Reviewers appreciate this all-in-one approach, with one stating, "PostHog feels like a genuinely 'all-in-one' product," which simplifies their workflow.
  • Reviewers mention that Heap's implementation process is straightforward, with many users noting the lack of a learning curve. One user remarked, "Really easy to use, no learning curve," which is a significant advantage for teams looking to get started quickly.
  • According to verified reviews, PostHog is praised for its quick access to information and powerful analytics capabilities. Users have noted that the initial setup was easy and took just a day, making it a strong contender for teams needing rapid deployment.
  • G2 reviewers highlight that while Heap has a strong focus on user engagement metrics, some users feel it may not fully meet their specific workflow needs. This sentiment is reflected in feedback about configuration challenges, indicating that while Heap is powerful, it may require more customization for certain users.
  • Users report that both products offer solid support, but Heap edges out slightly with a higher quality of support rating. One user noted, "Heap supports learning and skill growth while I’m working on real projects," suggesting a supportive environment that fosters user development.
Pricing
Entry-Level Pricing
Heap
Free
Free
10000 Sessions Per Month
Browse all 4 pricing plans
PostHog
Product Analytics & Data Stack
Starting at $0.00
Per Month
Browse all 4 pricing plans
Free Trial
Heap
Free Trial is available
PostHog
Free Trial is available
Ratings
Meets Requirements
8.5
858
8.9
897
Ease of Use
8.1
868
8.3
911
Ease of Setup
8.5
316
8.9
680
Ease of Admin
8.6
317
8.5
460
Quality of Support
8.7
681
8.5
464
Has the product been a good partner in doing business?
8.8
299
8.9
349
Product Direction (% positive)
8.7
797
9.0
876
Features by Category
8.3
564
8.1
418
Metrics
8.6
397
8.9
379
8.4
365
8.6
368
8.3
327
8.5
365
9.0
398
8.9
373
8.8
391
8.7
360
8.0
305
8.3
350
8.1
279
8.3
334
8.7
347
8.3
338
8.7
368
8.3
345
Reporting
8.6
365
8.5
370
8.0
293
8.3
342
8.7
330
8.2
333
8.3
358
8.1
338
8.2
205
7.8
303
8.4
225
8.0
299
8.3
375
8.4
341
Other
8.4
339
8.6
340
8.0
185
7.9
291
7.6
192
7.9
290
8.2
214
7.8
276
8.1
149
7.3
252
8.0
45
7.2
244
7.9
47
7.6
250
Agentic AI - Digital Analytics
Not enough data
7.0
30
Not enough data
7.3
30
Not enough data
7.1
30
Not enough data
7.2
31
Administration
8.4
274
8.5
299
8.6
99
7.9
264
8.6
412
8.6
319
8.7
388
8.4
308
8.3
118
8.2
126
User Identification
8.1
41
7.7
107
8.6
94
7.7
105
8.5
68
8.1
103
Tracking & Reporting
8.6
102
8.8
109
8.4
93
8.4
104
8.1
80
7.8
93
8.1
97
8.3
111
8.2
96
8.4
102
8.4
90
8.4
104
Metrics
8.3
65
8.5
106
7.9
51
7.9
99
8.0
56
8.2
106
8.2
57
7.8
99
8.4
68
8.1
101
9.1
85
8.0
428
User Behavior
9.4
83
9.0
394
9.0
73
8.8
379
9.0
69
7.9
332
A/B Testing
9.1
52
Feature Not Available
8.9
24
7.2
286
9.3
61
8.0
335
9.3
44
Feature Not Available
Visitor Information
9.3
66
8.5
380
8.9
61
7.8
342
Agentic AI - Session Replay
Not enough data
6.5
64
8.3
413
7.6
527
Product Analytics
8.3
300
8.4
428
8.7
359
8.5
475
8.5
327
8.0
424
8.7
352
8.2
444
7.9
105
7.6
381
8.4
223
7.8
365
7.8
92
7.6
364
8.3
255
8.0
402
Agentic AI - Product Analytics
Not enough data
6.7
93
Not enough data
6.8
93
Not enough data
6.6
92
Not enough data
6.6
93
Behavioral Analytics - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Infrastructure - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
AI driven optimization - Product Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.2
95
Not enough data
Analytics
8.6
85
Not enough data
8.4
87
Not enough data
8.6
83
Not enough data
8.2
69
Not enough data
7.8
72
Not enough data
7.3
49
Not enough data
Administration
8.1
69
Not enough data
8.2
50
Not enough data
8.5
65
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - E-Commerce Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Journey AnalyticsHide 13 FeaturesShow 13 Features
8.9
36
Not enough data
Platform Basics
9.2
30
Not enough data
9.2
31
Not enough data
Platform Data
9.1
32
Not enough data
8.7
34
Not enough data
9.2
33
Not enough data
8.9
33
Not enough data
Platform Additional Functionality
9.2
33
Not enough data
8.9
31
Not enough data
7.9
15
Not enough data
Agentic AI - Customer Journey Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.3
202
Management
Not enough data
8.6
182
Not enough data
8.0
157
Not enough data
8.5
162
Functionality
Not enough data
7.7
148
Not enough data
8.8
175
Not enough data
8.3
166
Not enough data
7.7
124
Computing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
7.7
114
Experimental Design
Not enough data
8.2
101
Not enough data
8.0
98
Not enough data
7.5
95
Analytics
Not enough data
8.6
116
Not enough data
8.0
111
Agentic AI - A/B Testing
Not enough data
7.5
10
Not enough data
7.4
11
Not enough data
7.1
11
Not enough data
7.2
10
Enterprise Feedback ManagementHide 12 FeaturesShow 12 Features
9.2
32
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Survey Management
8.7
18
Not enough data
9.1
23
Not enough data
9.0
26
Not enough data
9.3
25
Not enough data
Process Management
9.1
23
Not enough data
9.1
23
Not enough data
9.4
26
Not enough data
9.3
25
Not enough data
System Management
9.4
20
Not enough data
9.3
14
Not enough data
8.2
78
8.1
117
Metrics
8.3
65
8.5
106
7.9
51
7.9
99
8.0
56
8.2
106
8.2
57
7.8
99
8.4
68
8.1
101
Mobile App OptimizationHide 15 FeaturesShow 15 Features
8.4
80
Not enough data
Variation Testing
8.5
37
Not enough data
Feature Not Available
Not enough data
8.7
45
Not enough data
8.6
45
Not enough data
8.3
43
Not enough data
8.2
29
Not enough data
Reporting
8.4
64
Not enough data
8.2
65
Not enough data
Personalization
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.3
38
Not enough data
Administration
8.1
52
Not enough data
7.8
15
Not enough data
8.5
62
Not enough data
8.9
63
Not enough data
Categories
Categories
Shared Categories
Heap
Heap
PostHog
PostHog
Heap and PostHog are categorized as Product Analytics, Session Replay, Mobile App Analytics, and Digital Analytics
Reviews
Reviewers' Company Size
Heap
Heap
Small-Business(50 or fewer emp.)
34.7%
Mid-Market(51-1000 emp.)
54.0%
Enterprise(> 1000 emp.)
11.3%
PostHog
PostHog
Small-Business(50 or fewer emp.)
81.2%
Mid-Market(51-1000 emp.)
16.8%
Enterprise(> 1000 emp.)
2.1%
Reviewers' Industry
Heap
Heap
Computer Software
16.5%
Information Technology and Services
12.1%
Financial Services
9.0%
Marketing and Advertising
7.6%
Internet
5.4%
Other
49.3%
PostHog
PostHog
Computer Software
33.3%
Information Technology and Services
14.9%
Financial Services
5.4%
Health, Wellness and Fitness
2.9%
Marketing and Advertising
2.6%
Other
40.9%
Alternatives
Heap
Heap Alternatives
Glassbox
Glassbox
Add Glassbox
Fullstory
Fullstory
Add Fullstory
Smartlook
Smartlook
Add Smartlook
LogRocket
LogRocket
Add LogRocket
PostHog
PostHog Alternatives
LaunchDarkly
LaunchDarkly
Add LaunchDarkly
Hotjar
Hotjar
Add Hotjar
LogRocket
LogRocket
Add LogRocket
Mixpanel
Mixpanel
Add Mixpanel
Discussions
Heap
Heap Discussions
Does Heap work with multiple domains or websites?
1 Comment
Murali M.
MM
yes it supports, for instance we have 5 different websites, and you can create each project for each websites and do you analysis, all you need is to just...Read more
Does Heap support multiple projects on the same account?
1 Comment
Murali M.
MM
yes it supports multiple projects, Under the menu accounts, settings u can add multi projects. Read more
Does Heap work well with single-page web apps built on Backbone, Angular, and other frameworks?
1 Comment
Murali M.
MM
It should work for sure, heap will look for user visit on the page, and event actions triggered on the components on the object the present in your page. Read more
PostHog
PostHog Discussions
What is PostHog used for?
1 Comment
SC
Posthog is an analytics tool to track your product metrics like DAU, MAU, and custom events you can send from your system, and then you can analyze them on...Read more
Monty the Mongoose crying
PostHog has no more discussions with answers