Link copied to clipboard # Heap by Contentsquare vs Hotjar by Contentsquare Comparison - What are their main differences? Share [ Export ](/compare/heap-by-contentsquare/hotjar-by-contentsquare/export.csv) Heap by ContentsquareHotjar by Contentsquare[+ Add Product](#) Pricing **Heap by Contentsquare** Free Trial **$24,000.00** Per Year · Basic **Hotjar by Contentsquare** Free Trial **$0.00** · Free **$40.00** Other Per Month · Growth **Custom** Other Per Year · Pro **Custom** Other Per Year · Enterprise Show more **Pricing Insights** from reviews Perceived Cost **Heap by Contentsquare** $$$$$ **Hotjar by Contentsquare** $$$$$ Average Discount **Heap by Contentsquare** 10%4% more **Hotjar by Contentsquare** 6% Uncover valuable pricing insights from real user feedback to improve your shopping experience. See it for free Time to Implement **Heap by Contentsquare** 6 months Based on 100 responses **Hotjar by Contentsquare** 6 months Based on 100 responses Return on Investment **Heap by Contentsquare** 6 months Based on 100 responses **Hotjar by Contentsquare** 6 months Based on 100 responses ![Heap by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/88d6685d7cf4f7cc4439e35562551831/heap-by-contentsquare.svg "Heap by Contentsquare") ![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare") G2 offers free advice on this comparison. Chat with an expert How would you like to receive Software Advice? ![](/assets/advisor_router/laptop_form-f1a7012279826105416befde8d882ffc7589b1f9db09c93a1379d601cafe8e0d.svg) FormAnswer questions at your own pace, no call required. ![](/assets/advisor_router/ai_agent-4d78629a3ba354fed449a65c60df3a6f2eda90fb98411b711df4b25d7be52a38.svg) AI AgentChat live and get a recommendation in minutes. ![](/assets/advisor_router/phone_call_picker-c48821ec36f4182d8ee3e54cfbd3937500eec54d7b7e0cfb80dc80a8a733842f.svg) Phone CallTalk it through live with a software advisor. **Pros & Cons** from reviews **Heap by Contentsquare** Ease of Use (7) Insights (5) Data Inaccuracy (4) Data Management Issues (3) **Hotjar by Contentsquare** Ease of Use (14) Features (12) Limitations (5) Expensive (4) Integrations **Heap by Contentsquare** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d6b6650425eafc5c72f230cad744ad29/adobe-marketo-engage.png "Product Avatar Image") Adobe Marketo Engage ](https://www.g2.com/products/adobe-marketo-engage/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_b3390b4cc3d92e87d570895f7358c003/amazon-redshift.jpg "Product Avatar Image") Amazon Redshift ](https://www.g2.com/products/amazon-redshift/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3a97b9f1db5fb047add69c0bdedf5939/amazon-simple-storage-service-s3.jpg "Product Avatar Image") Amazon Simple Storage... ](https://www.g2.com/products/amazon-simple-storage-service-s3/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_26aec82a6bfbf92bdf0f4fcff08718cb/appcues%282%29.png "Product Avatar Image") Appcues ](https://www.g2.com/products/appcues/reviews)[ View all ](https://www.g2.com/products/heap-by-contentsquare/integrations) **Hotjar by Contentsquare** [ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_3f65e03dad098005646f58fdebc87312/aha.png "Product Avatar Image") Aha! ](https://www.g2.com/products/aha/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_d8d487b67574b56a5ad57a2f0f159a30/airtable.jpg "Product Avatar Image") Airtable ](https://www.g2.com/products/airtable/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/vendor/image/16173/large_detail_608920083893308ddc761e36c2dba5f0.jpeg "Product Avatar Image") Amplitude Platform ](https://www.g2.com/products/amplitude-platform/reviews)[ ![Product Avatar Image](https://images.g2crowd.com/uploads/product/image/large_detail/large_detail_26aec82a6bfbf92bdf0f4fcff08718cb/appcues%282%29.png "Product Avatar Image") Appcues ](https://www.g2.com/products/appcues/reviews)[ View all ](https://www.g2.com/products/hotjar-by-contentsquare/integrations) Screenshots **Heap by Contentsquare** ![Heap by Contentsquare screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/106107/Screenshot-2026-06-04-at-10%282%29.17.46.png) **Hotjar by Contentsquare** ![Hotjar by Contentsquare screenshot](https://images.g2crowd.com/cdn-cgi/image/width=600,height=600,fit=scale-down,format=auto,onerror=redirect,/https://images.g2crowd.com/uploads/attachment/file/90852/Screenshot-2026-06-04-at-11.56.05.png) **Ratings** from reviews Meets Requirements **Heap by Contentsquare** **8.6** /10 Based on 857 responses **Hotjar by Contentsquare** **8.6** /10 Based on 267 responses Ease of Use **Heap by Contentsquare** **8.1** /10 Based on 867 responses **Hotjar by Contentsquare** **9.0** /10 Based on 270 responses Ease of Setup **Heap by Contentsquare** **8.5** /10 Based on 315 responses **Hotjar by Contentsquare** **9.0** /10 Based on 131 responses Ease of Admin **Heap by Contentsquare** **8.6** /10 Based on 317 responses **Hotjar by Contentsquare** **8.9** /10 Based on 121 responses Quality of Support **Heap by Contentsquare** **8.7** /10 Based on 680 responses **Hotjar by Contentsquare** **8.6** /10 Based on 183 responses Has the product been a good partner in doing business? **Heap by Contentsquare** **8.8** /10 Based on 299 responses **Hotjar by Contentsquare** **8.7** /10 Based on 108 responses Product Direction (% positive) **Heap by Contentsquare** **8.7** /10 Based on 796 responses **Hotjar by Contentsquare** **8.2** /10 Based on 261 responses **Features** ratings from reviews Digital Analytics **8.4** /10 Based on 564 responses **8.6** /10 Based on 186 responses Session Replay **9.2** /10 Based on 85 responses **8.7** /10 Based on 100 responses E-Commerce Analytics **8.3** /10 Based on 95 responses **7.9** /10 Based on 9 responses Uncover more feature rated insights from real users to improve your shopping experience. See it for free Mobile App Analytics **8.3** /10 Based on 118 responses Not enough data User Research Not enough data **8.6** /10 Based on 65 responses Product Analytics **8.3** /10 Based on 413 responses Not enough data Digital Experience Monitoring (DEM) Not enough data **8.9** /10 Based on 10 responses Customer Journey Analytics **8.9** /10 Based on 36 responses Not enough data Feedback Analytics Not enough data **8.6** /10 Based on 15 responses Survey Not enough data **8.6** /10 Based on 11 responses Enterprise Feedback Management **9.2** /10 Based on 32 responses Not enough data Heatmap Tools Not enough data **8.6** /10 Based on 167 responses Mobile Analytics **8.2** /10 Based on 78 responses Not enough data Mobile App Optimization **8.4** /10 Based on 80 responses Not enough data User Insights **Reviewers' Company Size** Small-Business(50 or fewer emp.) 34.6% Mid-Market(51-1000 emp.) 54.1% Enterprise(\> 1000 emp.) 11.3% Small-Business(50 or fewer emp.) 34.6% Mid-Market(51-1000 emp.) 54.1% Enterprise(\> 1000 emp.) 11.3% Small-Business(50 or fewer emp.) 52.5% Mid-Market(51-1000 emp.) 38.2% Enterprise(\> 1000 emp.) 9.3% Small-Business(50 or fewer emp.) 52.5% Mid-Market(51-1000 emp.) 38.2% Enterprise(\> 1000 emp.) 9.3% **Reviewers' Industry** [![Heap by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/88d6685d7cf4f7cc4439e35562551831/heap-by-contentsquare.svg "Heap by Contentsquare")](https://www.g2.com/products/heap-by-contentsquare/reviews) Heap by Contentsquare Computer Software 16.5% Information Technology and Services 12.1% Financial Services 9.0% Marketing and Advertising 7.6% Internet 5.4% Other 49.3% [![Hotjar by Contentsquare](https://images.g2crowd.com/uploads/product/hd_favicon/882f58fdd9f66f7fb6f26e4c3ecabed8/hotjar-by-contentsquare.svg "Hotjar by Contentsquare")](https://www.g2.com/products/hotjar-by-contentsquare/reviews) Hotjar by Contentsquare Marketing and Advertising 15.8% Computer Software 14.9% Information Technology and Services 11.2% Internet 9.3% Retail 5.6% Other 43.2% Alternatives **Heap by Contentsquare Alternatives** ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox") [ Glassbox ](/products/glassbox/reviews) ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory") [ Fullstory ](/products/fullstory/reviews) ![Smartlook](https://images.g2crowd.com/uploads/product/hd_favicon/1539616598/smartlook.svg "Smartlook") [ Smartlook ](/products/smartlook/reviews) ![LogRocket](https://images.g2crowd.com/uploads/product/hd_favicon/02a7cab8766411b9be06bbe68373a32a/logrocket.svg "LogRocket") [ LogRocket ](/products/logrocket/reviews) **Hotjar by Contentsquare Alternatives** ![Glassbox](https://images.g2crowd.com/uploads/product/hd_favicon/0e92ee7cb332bc287c7337ecd9f352be/glassbox.svg "Glassbox") [ Glassbox ](/products/glassbox/reviews) ![Fullstory](https://images.g2crowd.com/uploads/product/hd_favicon/25da526f26fb19d775e4c307ca88eaee/fullstory.svg "Fullstory") [ Fullstory ](/products/fullstory/reviews) ![Mouseflow](https://images.g2crowd.com/uploads/product/hd_favicon/656105f9f4043362adf04f48e4300760/mouseflow.svg "Mouseflow") [ Mouseflow ](/products/mouseflow/reviews) ![Lucky Orange](https://images.g2crowd.com/uploads/product/hd_favicon/04844896b7a85b6198d59cd48e61fd3d/lucky-orange.svg "Lucky Orange") [ Lucky Orange ](/products/lucky-orange/reviews) ## Heap by Contentsquare vs Hotjar by Contentsquare FAQs Generated using AI Last updated: August 14, 2026 ### What is the difference between Heap by Contentsquare vs Hotjar by Contentsquare? Heap by Contentsquare stands out for its advanced analytics and automation features, while Hotjar by Contentsquare is favored for its ease of use and heatmap capabilities. | [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) | [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) | | --- | --- | | 4.4/5 (1,097 reviews) | 4.3/5 (345 reviews) | | Mid-Market | Small-Business | | 8.5 | 9.0 | | 8.7 | 8.6 | | Automation (4 all-time mentions) | Heatmaps (9 all-time mentions) | ### How do the pricing models of Heap by Contentsquare and Hotjar by Contentsquare compare? Heap by Contentsquare and Hotjar by Contentsquare are rated at parity for value, with both scoring 8.6 on Meets Requirements and similar sentiment on pricing. - **Heap by Contentsquare:** Reviewers note that Heap's pricing can be high for smaller teams, but value its robust analytics and automation features. - **Hotjar by Contentsquare:** Reviewers appreciate the free version for basic needs and find it cost-effective for small websites, though some mention limitations on paid plans. - **Switching reasons:** In recent reviews, buyers switch to Hotjar for its lower entry cost and to Heap for more advanced analytics capabilities. ### What are the best alternatives to Heap by Contentsquare and Hotjar by Contentsquare? The top three alternatives to Heap by Contentsquare and Hotjar by Contentsquare are Glassbox, Fullstory, and Smartlook. | Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength | | --- | --- | --- | --- | --- | | [Heap by Contentsquare](https://www.g2.com/products/heap-by-contentsquare/reviews) | 4.4/5 (1,097 reviews) | Mid-Market | Pricing may be high for small teams | Automation (4 all-time mentions) | | [Hotjar by Contentsquare](https://www.g2.com/products/hotjar-by-contentsquare/reviews) | 4.3/5 (345 reviews) | Small-Business | Free version available, paid plans have limitations | Heatmaps (9 all-time mentions) | | [Glassbox](https://www.g2.com/products/glassbox/reviews) | 4.9/5 (809 reviews) | Enterprise | — | — | | [Fullstory](https://www.g2.com/products/fullstory/reviews) | 4.5/5 (1,052 reviews) | Mid-Market | — | — | | [Smartlook](https://www.g2.com/products/smartlook/reviews) | 4.6/5 (874 reviews) | Small-Business | — | — | ### Which Product Analytics features should I prioritize when comparing Heap by Contentsquare and Hotjar by Contentsquare? Buyers should prioritize analytics depth, automation, heatmaps and session replay, AI features, and ease of use when comparing Heap by Contentsquare and Hotjar by Contentsquare. - **Analytics depth:** Heap by Contentsquare offers advanced analytics and multi-product analytics (3 all-time mentions for analytics), while Hotjar by Contentsquare is praised for visual insights but noted as less in-depth at scale. - **Automation and AI features:** Heap by Contentsquare provides automation (4 all-time mentions) and AI integration (2 all-time mentions), including AI Text Generation and Adaptive Learning, which Hotjar does not offer. - **Heatmaps and session replay:** Hotjar by Contentsquare is cited for heatmaps (9 all-time mentions) and session replay (8 all-time mentions), making it a leader in visual behavior analysis. - **Ease of use:** Hotjar by Contentsquare scores higher on Ease of Use (9.0 vs. 8.1) and is mentioned for its intuitive interface (12 all-time mentions for ease of use). ### What are the pros and cons of Heap by Contentsquare vs Hotjar by Contentsquare? Heap by Contentsquare's headline strength is automation, while Hotjar by Contentsquare is most recognized for its heatmaps and ease of use. - **Heap by Contentsquare strengths:** Automation (4 all-time mentions), efficiency (4), intuitive interface (4), time-saving (3), analytics (3), AI integration (2), easy implementation (2). - **Heap by Contentsquare trade-offs:** Data inaccuracy (4 all-time mentions), data management issues (3), slow performance (3), complex features (2). - **Hotjar by Contentsquare strengths:** Ease of use (12 all-time mentions), heatmaps (9), session replay (8), features (10), conversion optimization (6), easy setup (6), insights (6), intuitive interface (5). - **Hotjar by Contentsquare trade-offs:** Limitations (5 all-time mentions), less depth at scale, and some reviewers note restrictive paid plan limits. ### Is Heap by Contentsquare or Hotjar by Contentsquare better for small businesses? Hotjar by Contentsquare is the better fit for small businesses, as it is most popular in the Small-Business segment and praised for its ease of use and quick setup. - **Heap by Contentsquare:** Largest segment is Mid-Market; reviewers note robust analytics but mention higher pricing as a consideration for smaller teams. - **Hotjar by Contentsquare:** Largest segment is Small-Business; reviewers highlight its intuitive interface, easy setup, and suitability for startups and small teams. ### Which Product Analytics platform has better integrations? Hotjar by Contentsquare is favored for integrations, with more reviewer-cited third-party connections and higher mention counts. - **Heap by Contentsquare:** Reviewers mention integrations, but no specific third-party tools reach the publishable mention threshold. - **Hotjar by Contentsquare:** Google Analytics (18 all-time mentions), Google Tag Manager (6), Contentsquare (2); reviewers highlight the value of these integrations for marketing and analytics workflows. ### How do Heap by Contentsquare and Hotjar by Contentsquare compare on customer support? Heap by Contentsquare and Hotjar by Contentsquare are rated at parity for Quality of Support, with scores of 8.7 and 8.6 respectively, indicating similar reviewer satisfaction. - **Heap by Contentsquare:** Reviewers describe support as quick, personalized, and helpful, with several citing attentive customer success teams and strong documentation. - **Hotjar by Contentsquare:** Reviewers note responsive and helpful support, especially for onboarding and troubleshooting, though a few mention inconsistent experiences at times. ### Which is easier to implement, Heap by Contentsquare or Hotjar by Contentsquare? Hotjar by Contentsquare is rated higher for Ease of Setup, with a score of 9.0 versus Heap by Contentsquare's 8.5, a difference of 0.5 points. - **Heap by Contentsquare:** Reviewers describe setup as straightforward, with auto-capture reducing engineering effort, but note a learning curve for advanced features and event definitions. - **Hotjar by Contentsquare:** Reviewers consistently highlight quick and easy implementation, often via Google Tag Manager, and praise its intuitive onboarding for non-technical users. ### Which product has better Analytics? Heap by Contentsquare is rated higher for Analytics, with more advanced analytics features and automation capabilities, while Hotjar by Contentsquare is recognized for visual analytics like heatmaps and session replay. - **Heap by Contentsquare:** Analytics (3 all-time mentions), automation (4), AI integration (2), multi-product analytics, real-time and retroactive reporting, and advanced reporting capabilities. - **Hotjar by Contentsquare:** Heatmaps (9 all-time mentions), session replay (8), and visual analytics are frequently cited, but reviewers note less depth for complex analytics needs.