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At a Glance
Market Segments
Mid-Market (58.2% of reviews)
Small-Business (66.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
HCSS
Star Rating
(233)4.6 out of 5
Market Segments
Mid-Market (58.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HCSSVerizon Connect
Star Rating
(952)3.8 out of 5
Market Segments
Small-Business (66.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Verizon ConnectSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HCSS excels in Quality of Support, scoring an impressive 9.5, while Verizon Connect falls short with a score of 6.9. Reviewers mention that HCSS provides timely and effective assistance, making it a reliable partner for businesses.
- Reviewers mention that HCSS has a higher overall Star Rating of 4.6 compared to Verizon Connect's 3.8, indicating a stronger overall satisfaction among users. Users on G2 appreciate the comprehensive features offered by HCSS, particularly in project management and reporting.
- Users say that HCSS shines in Maintenance with a score of 8.0, while Verizon Connect scores 7.7. Reviewers highlight HCSS's robust preventive maintenance scheduling features, which help in minimizing downtime and improving fleet efficiency.
- G2 users report that Verizon Connect outperforms HCSS in Vehicle Tracking, scoring 9.1 compared to HCSS's 7.2. Users mention that Verizon Connect's real-time tracking capabilities and detailed reporting provide better visibility into fleet operations.
- Reviewers mention that HCSS has a strong focus on Mid-Market businesses, with 58.4% of reviews coming from this segment, while Verizon Connect is more favored by Small-Business users, with 66.7% of reviews. This indicates that HCSS may be better suited for larger operations needing comprehensive solutions.
- Users report that while HCSS has a higher score in Ease of Setup (8.1) compared to Verizon Connect (7.8), both products have room for improvement. Reviewers mention that HCSS's onboarding process is more streamlined, making it easier for teams to get started quickly.
Pricing
Entry-Level Pricing
HCSS
No pricing availableVerizon Connect
No pricing availableFree Trial
HCSS
Free Trial is available
Verizon Connect
No trial information availableRatings
Meets Requirements
8.9
211
8.0
654
Ease of Use
8.5
222
8.3
659
Ease of Setup
8.1
155
7.7
549
Ease of Admin
8.4
84
8.1
552
Quality of Support
9.6
204
6.9
640
Has the product been a good partner in doing business?
9.2
85
7.1
555
Product Direction (% positive)
9.2
220
6.3
573
Features by Category
Routing
Not enough data
8.5
107
Not enough data
8.3
104
Not enough data
8.3
103
Scheduling
Not enough data
8.0
97
Not enough data
7.9
85
Not enough data
8.1
90
Not enough data
8.6
126
Optimization
Not enough data
8.2
98
Not enough data
8.8
131
Not enough data
8.2
100
Analytics
Not enough data
8.4
116
Not enough data
8.4
116
Not enough data
8.6
128
Vehicle Management
7.3
48
7.9
265
6.2
46
7.5
245
8.0
47
7.7
278
7.1
44
9.1
435
ELD Compliance
7.3
40
7.8
148
7.7
40
7.4
162
5.9
37
6.8
104
6.1
37
6.6
117
Driver Management
6.2
44
7.9
225
7.5
47
8.4
330
5.8
43
8.9
417
5.7
43
8.5
392
Deliveries
5.2
43
8.4
240
5.2
43
8.2
183
5.4
43
8.2
202
Dashcam
5.0
36
7.6
133
5.9
37
7.7
153
5.8
36
7.7
119
Analytics
5.8
44
8.2
258
5.3
42
8.5
333
6.7
45
7.8
252
Agentic AI - Fleet Management
Not enough data
3.0
5
Not enough data
5.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Fleet Management
Not enough data
Not enough data
Document Management
7.5
59
Not enough data
8.1
58
Not enough data
8.2
57
Not enough data
7.0
58
Not enough data
Qualifications
7.4
56
Not enough data
7.2
56
Not enough data
7.3
54
Not enough data
Construction Management
8.1
53
Not enough data
8.4
54
Not enough data
8.5
54
Not enough data
Vehicle Tracking
Not enough data
4.9
17
Not enough data
6.4
17
Not enough data
4.3
15
Not enough data
5.0
16
Not enough data
5.8
16
Driver Tracking
Not enough data
4.7
16
Not enough data
5.4
15
Not enough data
5.1
15
Not enough data
4.6
15
Analytics
Not enough data
Feature Not Available
Not enough data
5.8
15
Not enough data
Feature Not Available
Agentic AI - Fleet Tracking
Not enough data
Not enough data
Not enough data
Not enough data
Field Management
8.6
85
Not enough data
8.2
84
Not enough data
7.7
82
Not enough data
8.0
80
Not enough data
7.5
78
Not enough data
Asset Management
7.9
78
Not enough data
9.2
81
Not enough data
8.2
78
Not enough data
8.6
80
Not enough data
Workplace Safety Management
8.6
13
Not enough data
7.7
11
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
Operational Safety Management
7.1
11
Not enough data
7.9
12
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
Logistical Safety Management
8.3
13
Not enough data
7.0
11
Not enough data
7.4
11
Not enough data
8.8
11
Not enough data
Task Management
8.3
30
Not enough data
Feature Not Available
Not enough data
8.2
30
Not enough data
8.2
29
Not enough data
8.3
28
Not enough data
8.2
29
Not enough data
Site Management
7.9
28
Not enough data
8.7
29
Not enough data
8.4
30
Not enough data
8.9
30
Not enough data
8.9
30
Not enough data
9.0
29
Not enough data
8.1
28
Not enough data
Workflow Management
8.0
103
Not enough data
8.0
104
Not enough data
Job Costing
8.4
106
Not enough data
7.9
100
Not enough data
8.0
100
Not enough data
Document Management
8.3
22
Not enough data
8.5
22
Not enough data
7.8
23
Not enough data
7.1
22
Not enough data
7.9
21
Not enough data
Site Management
8.1
22
Not enough data
8.7
22
Not enough data
Generative AI
Not enough data
2.3
5
Not enough data
2.0
5
Before the Job
Not enough data
4.3
7
Not enough data
4.8
8
Not enough data
4.7
6
Not enough data
4.0
7
On the Job
Not enough data
6.0
8
Not enough data
5.2
8
Not enough data
5.4
8
Not enough data
5.4
8
Not enough data
4.3
9
After the Job
Not enough data
5.6
8
Not enough data
5.6
8
Not enough data
2.4
7
Not enough data
2.9
7
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HCSS and Verizon Connect are categorized as Fleet Management
Unique Categories
Reviews
Reviewers' Company Size
HCSS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Verizon Connect
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
84.1%
Civil Engineering
5.6%
Utilities
1.7%
Consulting
1.3%
Transportation/Trucking/Railroad
0.9%
Other
6.5%
Construction
32.2%
Transportation/Trucking/Railroad
13.2%
Consumer Services
5.0%
Facilities Services
3.7%
Telecommunications
3.1%
Other
42.7%
Alternatives
Discussions
What is HCSS Plans used for?
1 Comment
Official Response from HCSS
Designed specifically for the heavy civil construction industry, HCSS Plans is a digital plans management tool that allows your foremen to take control of...Read more
What is Equipment360 used for?
1 Comment
Official Response from HCSS
Equipment360 enables fleet management to automate preventative maintenance schedules, track repair history, and provide cost analysis, ensuring your...Read more
What is HCSS Dispatcher used for?
1 Comment
Official Response from HCSS
HCSS Dispatcher improves your scheduling and dispatching efficiency by avoiding downtime and delays, reducing unnecessary rentals, and automating routine...Read more
Why can I not order new gps units online?
2 Comments
MH
Yes, we have that problem too. did they ask you to sign a contract extension too? the reason for this is technically they aren't selling you the units. ...Read more
OVER ALL PERFORMANCE AND COSTS
2 Comments
MH
The service is good, but their business model is not. i suppose if you were planning on having the service over a short period, it would be fine. But the...Read more
Worst customer service I have ever dealt with! You can't believe anything they say!
2 Comments
CR
Still more incompetence! Nobody has a clue, they just pass it on to a new person, without giving them an update on what's going on. Dabre davis, Kinisha...Read more
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