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Compare HCSS and ServiceTitan 
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At a Glance
Market Segments
Mid-Market (58.2% of reviews)
Small-Business (65.0% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
HCSS
Star Rating
(233)4.6 out of 5
Market Segments
Mid-Market (58.2% of reviews)
Entry-Level Pricing
No pricing available
Learn more about HCSSServiceTitan
Star Rating
(339)4.5 out of 5
Market Segments
Small-Business (65.0% of reviews)
Entry-Level Pricing
No pricing available
Learn more about ServiceTitanHCSS vs ServiceTitan
When assessing the two solutions, reviewers found them equally easy to use. However, HCSS is easier to set up and administer.reviewers also preferred doing business with HCSS overall.
- Reviewers felt that HCSS meets the needs of their business better than ServiceTitan.
- When comparing quality of ongoing product support, reviewers felt that HCSS is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of HCSS over ServiceTitan.
Pricing
Entry-Level Pricing
HCSS
No pricing availableServiceTitan
No pricing availableFree Trial
HCSS
Free Trial is available
ServiceTitan
No trial information availableRatings
Meets Requirements
8.9
211
8.8
281
Ease of Use
8.5
222
8.5
285
Ease of Setup
8.1
155
6.9
213
Ease of Admin
8.4
84
8.1
192
Quality of Support
9.6
204
7.8
276
Has the product been a good partner in doing business?
9.2
85
8.7
193
Product Direction (% positive)
9.2
220
9.1
276
Features by Category
Vehicle Management
7.3
48
Not enough data
6.2
46
Not enough data
8.0
47
Not enough data
7.1
44
Not enough data
ELD Compliance
7.3
40
Not enough data
7.7
40
Not enough data
5.9
37
Not enough data
6.1
37
Not enough data
Driver Management
6.2
44
Not enough data
7.5
47
Not enough data
5.8
43
Not enough data
5.7
43
Not enough data
Deliveries
5.2
43
Not enough data
5.2
43
Not enough data
5.4
43
Not enough data
Dashcam
5.0
36
Not enough data
5.9
37
Not enough data
5.8
36
Not enough data
Analytics
5.8
44
Not enough data
5.3
42
Not enough data
6.7
45
Not enough data
Agentic AI - Fleet Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Fleet Management
Not enough data
Not enough data
Document Management
7.5
59
Not enough data
8.1
58
Not enough data
8.2
57
Not enough data
7.0
58
Not enough data
Qualifications
7.4
56
Not enough data
7.2
56
Not enough data
7.3
54
Not enough data
Construction Management
8.1
53
Not enough data
8.4
54
Not enough data
8.5
54
Not enough data
Field Management
8.6
85
Not enough data
8.2
84
Not enough data
7.7
82
Not enough data
8.0
80
Not enough data
7.5
78
Not enough data
Asset Management
7.9
78
Not enough data
9.2
81
Not enough data
8.2
78
Not enough data
8.6
80
Not enough data
Workplace Safety Management
8.6
13
Not enough data
7.7
11
Not enough data
8.8
12
Not enough data
8.3
12
Not enough data
Operational Safety Management
7.1
11
Not enough data
7.9
12
Not enough data
6.8
11
Not enough data
6.9
12
Not enough data
Logistical Safety Management
8.3
13
Not enough data
7.0
11
Not enough data
7.4
11
Not enough data
8.8
11
Not enough data
Task Management
8.3
30
Not enough data
Feature Not Available
Not enough data
8.2
30
Not enough data
8.2
29
Not enough data
8.3
28
Not enough data
8.2
29
Not enough data
Site Management
7.9
28
Not enough data
8.7
29
Not enough data
8.4
30
Not enough data
8.9
30
Not enough data
8.9
30
Not enough data
9.0
29
Not enough data
8.1
28
Not enough data
Workflow Management
8.0
103
Not enough data
8.0
104
Not enough data
Job Costing
8.4
106
Not enough data
7.9
100
Not enough data
8.0
100
Not enough data
Document Management
8.3
22
Not enough data
8.5
22
Not enough data
7.8
23
Not enough data
7.1
22
Not enough data
7.9
21
Not enough data
Site Management
8.1
22
Not enough data
8.7
22
Not enough data
Generative AI
Not enough data
7.9
82
Not enough data
6.8
78
Before the Job
Not enough data
7.4
182
Not enough data
8.9
200
Not enough data
8.4
195
Not enough data
8.4
190
On the Job
Not enough data
8.6
196
Not enough data
7.8
198
Not enough data
7.3
180
Not enough data
8.5
201
Not enough data
8.1
170
After the Job
Not enough data
8.4
200
Not enough data
8.3
198
Not enough data
8.7
198
Not enough data
7.9
181
Agentic AI - Field Service Management
Not enough data
4.6
16
Not enough data
4.7
16
Not enough data
4.8
16
Categories
Categories
Shared Categories
HCSS and ServiceTitan share no categories
Unique Categories
Reviews
Reviewers' Company Size
HCSS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
ServiceTitan
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
84.1%
Civil Engineering
5.6%
Utilities
1.7%
Consulting
1.3%
Transportation/Trucking/Railroad
0.9%
Other
6.5%
Construction
36.5%
Consumer Services
24.0%
Utilities
4.6%
Marketing and Advertising
4.0%
Accounting
3.6%
Other
27.4%
Alternatives
Discussions
What is HCSS Plans used for?
1 Comment
Official Response from HCSS
Designed specifically for the heavy civil construction industry, HCSS Plans is a digital plans management tool that allows your foremen to take control of...Read more
What is Equipment360 used for?
1 Comment
Official Response from HCSS
Equipment360 enables fleet management to automate preventative maintenance schedules, track repair history, and provide cost analysis, ensuring your...Read more
What is HCSS Dispatcher used for?
1 Comment
Official Response from HCSS
HCSS Dispatcher improves your scheduling and dispatching efficiency by avoiding downtime and delays, reducing unnecessary rentals, and automating routine...Read more
Is it easy to migrate to ServiceTitan?
4 Comments
TB
It is if you dedicate the time and information needed to do so. Its the effort you put in that really makes the difference. Read more
What is ServiceTitan?
2 Comments
MS
ServiceTitan is a field service management software system and performs above all others!Read more
A way to make estimates in the office without first attaching them to an appointment?
1 Comment
MB
If you go into the customer and location (as if you were booking an appt) there's an option at the bottom to either book an appointment or create an...Read more
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