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At a Glance
Market Segments
Mid-Market (58.2% of reviews)
Small-Business (57.9% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
HCSS
Star Rating
(233)4.6 out of 5
Market Segments
Mid-Market (58.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HCSSRaken
Star Rating
(99)4.6 out of 5
Market Segments
Small-Business (57.9% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Free Trial is available
Learn more about RakenSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HCSS excels in "Quality of Support" with a score of 9.6, indicating that many find their customer service responsive and helpful, while Raken, although still strong at 9.2, does not quite match this level of support.
- Reviewers mention that Raken shines in "Ease of Use" with a score of 9.3, making it more user-friendly for new users compared to HCSS, which has a score of 8.4. This suggests that Raken may have a more intuitive interface.
- G2 users highlight HCSS's superior "Workplace Incident Tracking" feature, scoring 9.4, which is crucial for safety management, while Raken does not have a comparable feature that stands out in this area.
- Users on G2 report that Raken's "Field Communication" feature scores 9.5, indicating a strong capability for real-time updates and collaboration, whereas HCSS's score of 7.9 suggests it may lag in this critical area for field teams.
- Reviewers say that HCSS's "Document Management" capabilities, particularly in "Versioning" (8.2), are robust, but Raken's overall document management features, including "Field Reporting" (9.0), are perceived as more comprehensive and user-friendly.
- Users report that Raken's "Visual Project Tracking" feature scores 9.5, which is highly praised for its clarity and effectiveness in managing project timelines, while HCSS's score of 8.1 indicates it may not provide the same level of visual insight.
Pricing
Entry-Level Pricing
HCSS
No pricing availableRaken
No pricing availableFree Trial
HCSS
Free Trial is available
Raken
Free Trial is available
Ratings
Meets Requirements
8.9
211
8.8
78
Ease of Use
8.5
222
9.2
79
Ease of Setup
8.1
155
9.3
50
Ease of Admin
8.4
84
9.0
45
Quality of Support
9.6
204
9.2
73
Has the product been a good partner in doing business?
9.2
85
9.3
46
Product Direction (% positive)
9.2
220
9.4
75
Features by Category
Vehicle Management
7.3
48
Not enough data
6.2
46
Not enough data
8.0
47
Not enough data
7.1
44
Not enough data
ELD Compliance
7.3
40
Not enough data
7.7
40
Not enough data
5.9
37
Not enough data
6.1
37
Not enough data
Driver Management
6.2
44
Not enough data
7.5
47
Not enough data
5.8
43
Not enough data
5.7
43
Not enough data
Deliveries
5.2
43
Not enough data
5.2
43
Not enough data
5.4
43
Not enough data
Dashcam
5.0
36
Not enough data
5.9
37
Not enough data
5.8
36
Not enough data
Analytics
5.8
44
Not enough data
5.3
42
Not enough data
6.7
45
Not enough data
Agentic AI - Fleet Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI - Fleet Management
Not enough data
Not enough data
Document Management
7.5
59
Not enough data
8.1
58
Not enough data
8.2
57
Not enough data
7.0
58
Not enough data
Qualifications
7.4
56
Not enough data
7.2
56
Not enough data
7.3
54
Not enough data
Construction Management
8.1
53
Not enough data
8.4
54
Not enough data
8.5
54
Not enough data
Field Management
8.6
85
9.4
41
8.2
84
8.8
40
7.7
82
9.3
39
8.0
80
9.2
33
7.5
78
8.5
34
Asset Management
7.9
78
8.5
34
9.2
81
9.1
34
8.2
78
9.5
38
8.6
80
9.2
39
Workplace Safety Management
8.6
13
9.3
5
7.7
11
9.0
5
8.8
12
9.7
5
8.3
12
9.3
5
Operational Safety Management
7.1
11
7.0
5
7.9
12
9.0
5
6.8
11
7.0
5
6.9
12
9.3
5
Logistical Safety Management
8.3
13
9.3
5
7.0
11
9.0
5
7.4
11
8.7
5
8.8
11
9.0
5
Task Management
8.3
30
7.3
20
Feature Not Available
7.2
19
8.2
30
8.0
20
8.2
29
9.1
21
8.3
28
9.0
21
8.2
29
8.9
21
Site Management
7.9
28
8.5
20
8.7
29
8.7
20
8.4
30
9.0
21
8.9
30
9.0
21
8.9
30
8.4
20
9.0
29
9.2
21
8.1
28
7.4
20
Workflow Management
8.0
103
Not enough data
8.0
104
Not enough data
Job Costing
8.4
106
Not enough data
7.9
100
Not enough data
8.0
100
Not enough data
Document Management
8.3
22
Not enough data
8.5
22
Not enough data
7.8
23
Not enough data
7.1
22
Not enough data
7.9
21
Not enough data
Site Management
8.1
22
Not enough data
8.7
22
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Before the Job
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
9.3
14
Not enough data
Feature Not Available
On the Job
Not enough data
Feature Not Available
Not enough data
9.2
15
Not enough data
Feature Not Available
Not enough data
7.4
14
Not enough data
Feature Not Available
After the Job
Not enough data
9.6
17
Not enough data
9.0
16
Not enough data
Feature Not Available
Not enough data
7.8
10
Agentic AI - Field Service Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autodesk Construction Cloud Integration PartnersHide 3 FeaturesShow 3 Features
Not enough data
Not enough data
Agentic AI - Autodesk Construction Cloud Integration Partners
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HCSS and Raken are categorized as Jobsite Management, Construction Project Management, and Construction Risk Assessment Software
Unique Categories
HCSS is categorized as Construction Drawing Management, Bid Management, Construction Estimating, and Fleet Management
Raken is categorized as Autodesk Construction Cloud Integration Partners and Field Service Management
Reviews
Reviewers' Company Size
HCSS
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Raken
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Construction
84.1%
Civil Engineering
5.6%
Utilities
1.7%
Consulting
1.3%
Transportation/Trucking/Railroad
0.9%
Other
6.5%
Construction
85.3%
Utilities
2.1%
Government Administration
2.1%
Civil Engineering
2.1%
Consulting
1.1%
Other
7.4%
Alternatives
Discussions
What is HCSS Plans used for?
1 Comment
Official Response from HCSS
Designed specifically for the heavy civil construction industry, HCSS Plans is a digital plans management tool that allows your foremen to take control of...Read more
What is Equipment360 used for?
1 Comment
Official Response from HCSS
Equipment360 enables fleet management to automate preventative maintenance schedules, track repair history, and provide cost analysis, ensuring your...Read more
What is HCSS Dispatcher used for?
1 Comment
Official Response from HCSS
HCSS Dispatcher improves your scheduling and dispatching efficiency by avoiding downtime and delays, reducing unnecessary rentals, and automating routine...Read more
Where does Raken fall on the scale of construction management solutions?
2 Comments
Official Response from Raken
Raken is a construction management solution that connects the field and the office. While focusing primarily on field workflows, Raken makes daily reporting,...Read more
How often are new features added to Raken?
1 Comment
Official Response from Raken
We are always working on new features, updates, and improvements to Raken. Our product offerings are always growing with the intention of being the only tool...Read more
Does Raken have a support center?
1 Comment
Official Response from Raken
We have a best-in-class support team that is able to help you at the drop of a hat. They know Raken like the back of their hand and can help you learn it...Read more
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