# HCL BigFix vs Symantec End-user Endpoint Security Comparison | | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.4 out of 5 | | **Total Reviews** | 88 | 553 | | **Largest Market Segment** | Enterprise (36.9% of reviews) | Enterprise (43.1% of reviews) | | **Entry Level Price** | No pricing available | No pricing available | --- ## Top Pros & Cons ### HCL BigFix Pros: - Automation (1 reviews) - Centralized Management (1 reviews) Cons: - Complexity (1 reviews) - Learning Curve (1 reviews) ### Symantec End-user Endpoint Security Pros: - Security (7 reviews) - Ease of Use (5 reviews) Cons: - High CPU Usage (3 reviews) - High Resource Usage (3 reviews) --- ## Ratings Comparison | Rating | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Meets Requirements** | 9.3 (63 reviews) | 9.1 (482 reviews) | | **Ease of Use** | 8.4 (63 reviews) | 8.9 (488 reviews) | | **Ease of Setup** | 7.8 (33 reviews) | 8.4 (162 reviews) | | **Ease of Admin** | 8.3 (31 reviews) | 8.3 (155 reviews) | | **Quality of Support** | 9.2 (57 reviews) | 8.7 (469 reviews) | | **Has the product been a good partner in doing business?** | 9.0 (31 reviews) | 8.4 (147 reviews) | | **Product Direction (% positive)** | 9.6 (58 reviews) | 9.0 (480 reviews) | --- ## Pricing ### HCL BigFix #### Entry-Level Pricing No pricing available #### Free Trial Yes ### Symantec End-user Endpoint Security #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **HCL BigFix** | N/A | N/A | | **Symantec End-user Endpoint Security** | N/A | N/A | #### Scope | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | Not enough data | | **Multi-OS Support** | Not enough data | Not enough data | #### Security | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Reporting and Alerts** | Not enough data | Not enough data | | **Endpoint Protection** | Not enough data | Not enough data | | **Remote Wiping** | Not enough data | Not enough data | #### Management | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Device Enrollment** | Not enough data | Not enough data | | **Device Configuration** | Not enough data | Not enough data | | **Device Compliance** | Not enough data | Not enough data | | **Usage Information** | Not enough data | Not enough data | | **Data Separation** | Not enough data | Not enough data | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Endpoint Protection Platforms | Product | Score | Reviews | |---|---|---| | **HCL BigFix** | N/A | N/A | | **Symantec End-user Endpoint Security** | 9.0/10 | 170 | #### Administration | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Compliance** | Not enough data | 9.2 (155 reviews) | | **Web Control** | Not enough data | 9.1 (155 reviews) | | **Application Control** | Not enough data | 8.9 (156 reviews) | | **Asset Management** | Not enough data | 8.8 (154 reviews) | | **Device Control** | Not enough data | 9.2 (157 reviews) | #### Functionality | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **System Isolation** | Not enough data | 9.0 (157 reviews) | | **Firewall** | Not enough data | 9.1 (161 reviews) | | **Endpoint Intelligence** | Not enough data | 9.0 (160 reviews) | | **Malware Detection** | Not enough data | 9.1 (163 reviews) | #### Analysis | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Automated Remediation** | Not enough data | 8.8 (155 reviews) | | **Incident Reports** | Not enough data | 9.1 (155 reviews) | | **Behavioral Analysis** | Not enough data | 8.9 (157 reviews) | ### IT Asset Management | Product | Score | Reviews | |---|---|---| | **HCL BigFix** | N/A | N/A | | **Symantec End-user Endpoint Security** | N/A | N/A | #### Asset Inventory | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Hardware Asset Inventory** | Not enough data | Not enough data | | **Software Asset Inventory** | Not enough data | Not enough data | | **Cloud Asset Inventory** | Not enough data | Not enough data | | **Mobile Asset Inventory** | Not enough data | Not enough data | | **Asset Discovery** | Not enough data | Not enough data | #### Generative AI | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - IT Asset Management | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Management | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Central Dashboard** | Not enough data | Not enough data | | **Asset Policy Management** | Not enough data | Not enough data | | **Risk Management** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | ### Antivirus | Product | Score | Reviews | |---|---|---| | **HCL BigFix** | N/A | N/A | | **Symantec End-user Endpoint Security** | 6.0/10 | 8 | #### Generative AI | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **AI Text Generation** | Not enough data | 6.0 (8 reviews) | | **AI Text Summarization** | Not enough data | 6.0 (8 reviews) | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **HCL BigFix** | N/A | N/A | | **Symantec End-user Endpoint Security** | N/A | N/A | #### Generative AI | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **AI Text Summarization** | Feature Not Available | Not enough data | ### Autonomous Endpoint Management (AEM) | Product | Score | Reviews | |---|---|---| | **HCL BigFix** | N/A | N/A | | **Symantec End-user Endpoint Security** | N/A | N/A | #### Generative AI - Autonomous Endpoint Management | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Behavioral Analysis** | Not enough data | Not enough data | | **Adaptive** | Not enough data | Not enough data | | **Predictive** | Not enough data | Not enough data | #### Monitoring and Management - Autonomous Endpoint Management | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Patch Management** | Not enough data | Not enough data | | **Oversees** | Not enough data | Not enough data | | **Self-Healing** | Not enough data | Not enough data | | **Centralized Dashboard** | Not enough data | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **HCL BigFix** | N/A | N/A | | **Symantec End-user Endpoint Security** | N/A | N/A | #### System Control | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | --- ## Categories **Unique to HCL BigFix (5):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Patch Management Software](https://www.g2.com/categories/patch-management) **Unique to Symantec End-user Endpoint Security (2):** [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Antivirus Software](https://www.g2.com/categories/antivirus) --- ## Reviewer Demographics ### By Company Size | Segment | HCL BigFix | Symantec End-user Endpoint Security | |---|---|---| | **Small-Business** | 27.4% | 26.4% | | **Mid-Market** | 35.7% | 30.5% | | **Enterprise** | 36.9% | 43.1% | ### By Industry #### HCL BigFix - **Information Technology and Services:** 22.6% - **Computer & Network Security:** 15.5% - **Computer Software:** 13.1% - **Financial Services:** 4.8% - **Banking:** 4.8% - **Telecommunications:** 3.6% - **Hospital & Health Care:** 3.6% - **Food & Beverages:** 2.4% - **Electrical/Electronic Manufacturing:** 2.4% - **Oil & Energy:** 2.4% - **Other:** 25.0% #### Symantec End-user Endpoint Security - **Information Technology and Services:** 21.9% - **Events Services:** 7.2% - **Marketing and Advertising:** 6.0% - **Financial Services:** 5.4% - **Computer Software:** 5.2% - **Telecommunications:** 3.9% - **Retail:** 3.3% - **Banking:** 2.5% - **Hospital & Health Care:** 1.9% - **Computer & Network Security:** 1.7% - **Other:** 40.8% --- ## Alternatives ### Alternatives to HCL BigFix - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1119 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews) - [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (267 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1205 reviews) - [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1092 reviews) - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4015 reviews) - [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (781 reviews) - [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews) - [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (4012 reviews) - [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (560 reviews) ### Alternatives to Symantec End-user Endpoint Security - [ThreatDown](https://www.g2.com/products/threatdown/reviews) — 4.6/5 stars (1087 reviews) - [ESET PROTECT](https://www.g2.com/products/eset-protect/reviews) — 4.6/5 stars (979 reviews) - [Sophos Endpoint](https://www.g2.com/products/sophos-endpoint/reviews) — 4.7/5 stars (834 reviews) - [Webroot Business Endpoint Protection](https://www.g2.com/products/webroot-business-endpoint-protection/reviews) — 4.5/5 stars (532 reviews) - [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews) - [FortiClient](https://www.g2.com/products/forticlient/reviews) — 4.4/5 stars (274 reviews) - [Check Point Endpoint Security](https://www.g2.com/products/check-point-endpoint-security/reviews) — 4.5/5 stars (284 reviews) - [SentinelOne Singularity Endpoint](https://www.g2.com/products/sentinelone-singularity-endpoint/reviews) — 4.7/5 stars (201 reviews) - [Avast Small Business Cybersecurity](https://www.g2.com/products/avast-small-business-cybersecurity/reviews) — 4.4/5 stars (102 reviews) - [Bitdefender GravityZone XDR](https://www.g2.com/products/bitdefender-gravityzone-xdr/reviews) — 4.2/5 stars (106 reviews) --- ## Top Discussions ### HCL BigFix - Title: [What is BigFix HCL?](https://www.g2.com/discussions/what-is-bigfix-hcl) — 3 comments > **Top comment:** "HCL BigFix is the only endpoint management platform that enables IT Operations and Security teams to fully automate discovery, management & remediation" - Title: [can customization guides be easier to understand?](https://www.g2.com/discussions/can-customization-guides-be-easier-to-understand) — 1 comment, 1 upvote > **Top comment:** "These guides are not easy to understand. There is a scope of lot of improvement to improve the guides for users." ### Symantec End-user Endpoint Security - Title: [Is Symantec Endpoint Protection good?](https://www.g2.com/discussions/is-symantec-endpoint-protection-good) — 1 comment > **Top comment:** "not good, it is great solution" - Title: [How are the virus definitions done, how can it be so fast](https://www.g2.com/discussions/11893-how-are-the-virus-definitions-done-how-can-it-be-so-fast) — 1 comment, 1 upvote > **Top comment:** "Rapid release update are released every hour" - Title: [What are the top competitive advantages?](https://www.g2.com/discussions/competitive-advantages) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "• SEP’s record of consistently providing the best protection (based on 3rd-party tests). o Gartner MQ for EPP 2018 – highest in execution and furthest..." - Title: [What were the new features for Symantec Endpoint Protection 14.1?](https://www.g2.com/discussions/new-features-in-symantec-endpoint-protection-14-1) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "• Intensive Protection - Provides customers the ability to dial up and down the intensity of the protection engines to gain enhanced visibility into..." - Title: [What is Symantec Endpoint Protection Hardening - Application Isolation?](https://www.g2.com/discussions/sep-hardening-application-isolation) — 1 comment, 1 upvote *(includes official response)* > **Top comment:** "Application Isolation is an add-on to SEP 14 and uses the same agent to provide comprehensive application defense: • Analyze and auto-classify risk levels..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hcl-technologies-hcl-bigfix-vs-symantec-end-user-endpoint-security)