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Compare HCL BigFix and Microsoft System Center 
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At a Glance
Market Segments
Enterprise (37.5% of reviews)
Enterprise (46.1% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
HCL BigFix
Star Rating
(84)4.4 out of 5
Market Segments
Enterprise (37.5% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about HCL BigFixMicrosoft System Center
Star Rating
(585)4.1 out of 5
Market Segments
Enterprise (46.1% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Microsoft System CenterSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Microsoft System Center excels in Change Management with a score of 8.7, indicating a robust framework for managing changes in IT environments. In contrast, HCL BigFix, while strong, has not been rated as highly in this area, which may affect organizations that prioritize change control.
- Reviewers mention that HCL BigFix shines in Quality of Support, achieving a score of 9.2 compared to Microsoft System Center's 8.0. This suggests that users may find HCL BigFix more responsive and helpful when issues arise, which is crucial for maintaining operational efficiency.
- G2 users highlight the superior Automation capabilities of HCL BigFix, scoring 8.8, which allows for streamlined processes and reduced manual intervention. Microsoft System Center, while also offering automation features, scores slightly lower at 9.3, indicating that HCL BigFix may provide more advanced automation tools.
- Users on G2 report that Microsoft System Center's Performance Monitoring features are highly effective, with a score of 9.0, allowing for detailed insights into system performance. HCL BigFix, while competent, scores lower in this area, which may impact users who rely heavily on performance metrics.
- Reviewers mention that HCL BigFix's Endpoint Protection is rated at 8.6, which is crucial for organizations focused on security. Microsoft System Center, with a score of 8.6 as well, indicates that both products are competitive, but users may prefer HCL BigFix for its additional security features.
- Users say that the Dashboards and Visualizations in Microsoft System Center are particularly well-designed, scoring 9.1, which enhances user experience and data interpretation. HCL BigFix, while offering similar features, scores slightly lower, suggesting that Microsoft System Center may provide a more intuitive interface for monitoring and reporting.
Pricing
Entry-Level Pricing
HCL BigFix
No pricing availableMicrosoft System Center
No pricing availableFree Trial
HCL BigFix
Free Trial is available
Microsoft System Center
No trial information availableRatings
Meets Requirements
9.2
59
8.6
478
Ease of Use
8.3
59
7.7
477
Ease of Setup
7.7
29
7.0
320
Ease of Admin
8.3
29
7.9
323
Quality of Support
9.2
53
8.0
444
Has the product been a good partner in doing business?
8.9
29
8.1
298
Product Direction (% positive)
9.6
54
7.4
461
Features by Category
Administration
Not enough data
8.7
62
|
Verified
Not enough data
8.6
63
|
Verified
Not enough data
8.7
65
|
Verified
Service Desk
Not enough data
8.7
58
|
Verified
Not enough data
8.5
59
|
Verified
Not enough data
8.3
59
|
Verified
Management
Not enough data
8.9
16
|
Verified
Not enough data
8.5
16
|
Verified
Not enough data
8.6
13
|
Verified
Not enough data
8.7
13
|
Verified
Not enough data
8.3
13
Functionality
Not enough data
8.6
13
|
Verified
Not enough data
8.5
14
Not enough data
9.0
16
|
Verified
Not enough data
8.8
15
|
Verified
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance Management
Not enough data
9.4
8
Not enough data
8.6
6
Not enough data
9.2
8
Monitoring
Not enough data
8.8
8
Not enough data
8.3
7
Not enough data
8.1
6
Generative AI
Feature Not Available
Not enough data
Generative AI - Autonomous Endpoint Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analysis
Not enough data
8.6
12
Platform
Not enough data
9.0
8
Not enough data
8.8
13
Not enough data
9.2
6
Not enough data
8.3
13
Not enough data
8.3
10
Security
Not enough data
8.6
14
Not enough data
9.0
14
Not enough data
8.3
8
Not enough data
9.3
7
Not enough data
9.1
9
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HCL BigFix and Microsoft System Center are categorized as Endpoint Management
Unique Categories
HCL BigFix is categorized as Unified Endpoint Management (UEM) and Autonomous Endpoint Management (AEM)
Microsoft System Center is categorized as IT Service Management (ITSM) Tools, Data Center Infrastructure Management (DCIM), Enterprise IT Management, and Patch Management
Reviews
Reviewers' Company Size
HCL BigFix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Microsoft System Center
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
22.5%
Computer & Network Security
15.0%
Computer Software
12.5%
Financial Services
5.0%
Banking
5.0%
Other
40.0%
Information Technology and Services
19.1%
Education Management
6.2%
Government Administration
5.5%
Computer Software
5.1%
Hospital & Health Care
3.9%
Other
60.2%
Alternatives
Discussions
What is BigFix HCL?
3 Comments
BR
HCL BigFix is the only endpoint management platform that enables IT Operations and Security teams to fully automate discovery, management & remediationRead more
can customization guides be easier to understand?
1 Comment
DS
These guides are not easy to understand. There is a scope of lot of improvement to improve the guides for users.Read more
HCL BigFix has no more discussions with answers
What does Microsoft System Center do?
2 Comments
SC
Microsoft System Center is a suite of management tools for IT infrastructure. Components include SCCM for software deployment, SCOM for monitoring, VMM for...Read more
Microsoft System Center has no more discussions with answers
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