Compare HCL BigFix and JumpCloud 
At a Glance
Market Segments
Enterprise (37.3% of reviews)
Mid-Market (54.0% of reviews)
Entry-Level Pricing
No pricing available
$3.00 1 User Per Month
HCL BigFix
Star Rating
(87)4.5 out of 5
Market Segments
Enterprise (37.3% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HCL BigFixJumpCloud
Star Rating
(3,938)4.5 out of 5
Market Segments
Mid-Market (54.0% of reviews)
Pros & Cons
Entry-Level Pricing
$3.00 1 User Per Month
Free Trial is available
Learn more about JumpCloudSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that JumpCloud excels in user management and identity solutions, with users appreciating its ability to provide a consistent identity structure regardless of company size. The quick setup process is frequently highlighted, making it a favorable choice for organizations looking for efficient onboarding.
- Users say that HCL BigFix stands out in patch management, being recognized as a market leader in this area. Reviewers commend its real-time visibility and centralized endpoint management, which allows for effective compliance and patching across thousands of endpoints from a single console.
- According to verified reviews, JumpCloud's ease of use is a significant advantage, with many users noting that its features, such as Single Sign-On (SSO) and password management, simplify daily operations and reduce the hassle of managing multiple passwords.
- Reviewers mention that while HCL BigFix offers robust endpoint management capabilities, some users find it less intuitive compared to JumpCloud. The feedback indicates that the user experience could be improved, particularly in terms of setup and administration.
- G2 reviewers highlight that JumpCloud's support quality is commendable, with users feeling that it enhances their management processes. The platform's Mobile Device Management (MDM) feature is also praised for its smooth integration into existing workflows.
- Users express that while HCL BigFix provides strong compliance and patching features, the overall user satisfaction is lower compared to JumpCloud. The limited number of recent reviews suggests that it may not be as actively updated or responsive to user needs as JumpCloud, which has a significantly higher volume of recent feedback.
Pricing
Entry-Level Pricing
HCL BigFix
No pricing availableJumpCloud
Cloud Directory
$3.00
1 User Per Month
- For pricing please visit: https://jumpcloud.com/pricing
Free Trial
HCL BigFix
Free Trial is available
JumpCloud
Free Trial is available
Ratings
Meets Requirements
9.2
62
8.8
3,155
Ease of Use
8.4
62
9.0
3,188
Ease of Setup
7.8
32
8.8
2,947
Ease of Admin
8.3
31
9.0
2,721
Quality of Support
9.2
56
8.8
2,880
Has the product been a good partner in doing business?
9.0
31
9.0
2,583
Product Direction (% positive)
9.6
57
9.3
3,055
Features by Category
Authentication Options
Not enough data
9.1
1437
Not enough data
8.9
1376
Not enough data
9.1
1394
Not enough data
9.0
1356
Not enough data
8.9
1278
Not enough data
8.8
1203
Access Control Types
Not enough data
8.9
1307
Not enough data
8.9
1268
Not enough data
8.6
1240
Not enough data
8.4
1050
Not enough data
8.4
1115
Administration
Not enough data
8.8
1161
Not enough data
9.2
1331
Not enough data
9.1
1377
Not enough data
8.7
1328
Not enough data
8.8
1315
Platform
Not enough data
9.1
1317
Not enough data
8.8
1082
Not enough data
9.0
1228
Not enough data
8.5
1057
Not enough data
8.2
1231
Not enough data
8.4
1179
Not enough data
8.5
1117
User on/off Boarding
Not enough data
8.6
633
Not enough data
8.6
732
|
Verified
Not enough data
8.8
797
|
Verified
Not enough data
8.9
757
|
Verified
Not enough data
9.0
735
|
Verified
Not enough data
8.2
571
User Maintenance
Not enough data
8.9
790
|
Verified
Not enough data
8.6
725
|
Verified
Not enough data
8.5
647
|
Verified
Governance
Not enough data
8.0
579
Not enough data
8.3
636
|
Verified
Administration
Not enough data
8.1
751
|
Verified
Not enough data
7.4
577
Not enough data
8.6
759
|
Verified
Not enough data
8.3
623
|
Verified
Tracking
Not enough data
8.3
19
Not enough data
9.0
20
Not enough data
Feature Not Available
Management
Not enough data
8.9
19
Not enough data
8.5
19
Not enough data
9.1
19
Insights
Not enough data
9.2
16
Not enough data
8.8
16
Not enough data
Feature Not Available
Not enough data
8.3
17
Agentic AI - SaaS Spend Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.2
14
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Access Control
Not enough data
8.8
1346
Not enough data
8.9
1316
Not enough data
8.5
1247
Not enough data
8.3
1069
Administration
Not enough data
8.7
1215
Not enough data
8.7
1337
Not enough data
8.5
1128
Not enough data
8.5
1278
Functionality
Not enough data
9.0
1320
Not enough data
9.1
1307
Not enough data
8.9
1238
Scope
Not enough data
Feature Not Available
Not enough data
9.1
368
Security
Not enough data
8.5
360
Not enough data
Feature Not Available
Not enough data
8.7
347
Management
Not enough data
9.1
356
Not enough data
8.9
351
Not enough data
8.9
356
Not enough data
8.7
344
Not enough data
8.1
327
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
577
Not enough data
Feature Not Available
Not enough data
8.8
531
Not enough data
8.8
527
Not enough data
9.1
564
Not enough data
8.7
510
Functionality
Not enough data
9.2
550
Not enough data
9.2
545
Not enough data
8.6
468
Not enough data
8.6
436
Not enough data
9.1
535
Not enough data
9.0
527
Not enough data
8.7
488
Not enough data
8.3
81
Not enough data
8.9
473
Not enough data
8.7
440
Monitoring
Not enough data
8.7
514
Not enough data
8.6
533
Not enough data
Feature Not Available
Reporting
Not enough data
8.6
514
Not enough data
8.5
517
Functionality
Not enough data
8.8
906
Not enough data
8.8
939
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
9.0
1045
Not enough data
9.2
1067
Not enough data
8.7
1022
Not enough data
8.8
994
Not enough data
Feature Not Available
Compliance
Not enough data
8.7
804
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Functionality
Not enough data
9.0
1402
Not enough data
8.4
1200
Not enough data
9.1
1355
Not enough data
9.0
1349
Not enough data
9.2
1385
Not enough data
9.1
1343
Type
Not enough data
8.2
1060
Not enough data
9.0
1362
Reporting
Not enough data
8.4
1250
Not enough data
8.4
1286
Not enough data
8.5
160
Not enough data
8.4
161
Authentication & Authorization - Identity and Access Management (IAM)
Not enough data
8.8
155
Administration & Governance - Identity and Access Management (IAM)
Not enough data
8.7
163
Not enough data
8.7
157
Generative AI - Identity and Access Management (IAM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Administration
Not enough data
8.5
582
Not enough data
8.1
560
Not enough data
8.0
539
Not enough data
8.3
572
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Maintenance
Not enough data
8.8
584
Not enough data
7.8
515
Communication
Not enough data
7.9
518
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Security
Not enough data
8.8
557
Not enough data
8.8
549
Device Support
Not enough data
Feature Not Available
Not enough data
8.9
565
Not enough data
8.9
562
Performance
Not enough data
8.5
567
Generative AI
Feature Not Available
Not enough data
Generative AI - Autonomous Endpoint Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management - Autonomous Endpoint Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Mobile Device Management (MDM)
Not enough data
8.8
1070
Operating System
Not enough data
9.0
1131
Not enough data
8.7
1144
Not enough data
8.2
989
Management
Not enough data
8.5
1120
Not enough data
8.3
1053
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.4
1052
Security
Not enough data
8.8
1087
Not enough data
Feature Not Available
Agentic AI - Mobile Device Management (MDM)
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI - Security Compliance
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
HCL BigFix and JumpCloud are categorized as Unified Endpoint Management (UEM)
Unique Categories
HCL BigFix is categorized as Endpoint Management and Autonomous Endpoint Management (AEM)
JumpCloud is categorized as Password Policy Enforcement, Security Compliance, Mobile Device Management (MDM), Cloud Directory Services, Privileged Access Management (PAM), Remote Support, Identity and Access Management (IAM), User Provisioning and Governance Tools, Single Sign-On (SSO), and SaaS Spend Management
Reviews
Reviewers' Company Size
HCL BigFix
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
JumpCloud
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
21.7%
Computer & Network Security
15.7%
Computer Software
13.3%
Financial Services
4.8%
Banking
4.8%
Other
39.8%
Information Technology and Services
22.4%
Computer Software
12.6%
Financial Services
8.0%
Computer & Network Security
7.2%
Hospital & Health Care
2.8%
Other
47.0%
Alternatives
Discussions
What is BigFix HCL?
3 Comments
BR
HCL BigFix is the only endpoint management platform that enables IT Operations and Security teams to fully automate discovery, management & remediationRead more
can customization guides be easier to understand?
1 Comment
DS
These guides are not easy to understand. There is a scope of lot of improvement to improve the guides for users.Read more
HCL BigFix has no more discussions with answers
What is JumpCloud used for?
8 Comments
JB
JumpCloud is an identity provider that allows you to consolidate all of your authentication/logins, apps and devices, to a Single Sign-On experience for your...Read more
What is JumpCloud used for?
3 Comments
KG
Not just SSO.
We use JumpCloud for device management (policy groups, MDM), security management (MFA), user authentication (LDAP, Radius) and user management. Read more
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