# HCL BigFix vs IBM MaaS360 Comparison
---
## AI Generated Summary
- **G2 reviewers report** that IBM MaaS360 excels in providing a comprehensive management solution, particularly for mobile devices. Users appreciate the **unified dashboard** that allows them to manage all devices, whether corporate or BYOD, in one place, regardless of the operating system.
- **Users say** that HCL BigFix stands out for its **stability** and ability to integrate seamlessly with other vendors. Reviewers highlight the convenience of scheduling multiple server updates in one action, which enhances operational efficiency.
- **According to verified reviews** , IBM MaaS360 is praised for its **strong security features** , particularly the Secure Container that keeps corporate data separate from personal data. This focus on security is a significant advantage for organizations concerned about data protection.
- **Reviewers mention** that HCL BigFix offers a user-friendly experience, with a configuration process that many find straightforward. However, some users feel that it could benefit from more intuitive onboarding compared to IBM MaaS360, which is noted for its **easy device onboarding**.
- **G2 reviewers highlight** that while IBM MaaS360 has a higher overall satisfaction score, HCL BigFix receives commendations for its **quality of support**. Users report that BigFix's support team is responsive and effective, which can be crucial for organizations needing timely assistance.
- **Users express** that IBM MaaS360's implementation process is generally quick and efficient, with many noting the **clean and straightforward dashboard** as a key feature that enhances day-to-day usability. In contrast, some HCL BigFix users have mentioned challenges in matching the product to their specific workflow needs.



| | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Star Rating** | 4.5 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 88 | 212 | 
| **Largest Market Segment** | Enterprise (36.9% of reviews) | Mid-Market (43.5% of reviews) | 
| **Entry Level Price** | No pricing available |  $5.00 per device $10.00 per user | 

---
## Top Pros & Cons

### HCL BigFix

Pros:
- Automation (1 reviews)
- Centralized Management (1 reviews)

Cons:
- Complexity (1 reviews)
- Learning Curve (1 reviews)

### IBM MaaS360

Pros:
- Features (48 reviews)
- Security (46 reviews)

Cons:
- Learning Curve (24 reviews)
- Poor Interface Design (17 reviews)

---
## Ratings Comparison
| Rating | HCL BigFix | IBM MaaS360 | 
|---|---|---|
  | **Meets Requirements** | 9.3 (63 reviews) | 8.4 (168 reviews) | 
  | **Ease of Use** | 8.4 (63 reviews) | 8.2 (170 reviews) | 
  | **Ease of Setup** | 7.8 (33 reviews) | 7.9 (132 reviews) | 
  | **Ease of Admin** | 8.3 (31 reviews) | 8.0 (102 reviews) | 
  | **Quality of Support** | 9.2 (57 reviews) | 8.1 (164 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.0 (31 reviews) | 8.0 (102 reviews) | 
  | **Product Direction (% positive)** | 9.6 (58 reviews) | 8.3 (171 reviews) | 

---
## Pricing

### HCL BigFix

#### Entry-Level Pricing

No pricing available

#### Free Trial

Yes

### IBM MaaS360

#### Entry-Level Pricing

Plan: Deluxe Edition

Price:  $5.00 per device $10.00 per user

Description: Add email and chat containerization to separate personal and business data

Key Features:
- *Includes all Essentials Edition solutions
- Secure Mobile Mail
- Assistant

[Browse all 4 editions](https://www.g2.com/products/ibm-maas360/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Unified Endpoint Management (UEM)

| Product | Score | Reviews |
|---|---|---|
| **HCL BigFix** | N/A | N/A |
| **IBM MaaS360** | 8.2/10 | 49 |

#### Scope

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Endpoint Inclusiveness** | Not enough data | 8.5 (37 reviews) | 
| **Multi-OS Support** | Not enough data | 8.2 (37 reviews) | 

#### Security

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Reporting and Alerts** | Not enough data | 8.8 (36 reviews) | 
| **Endpoint Protection** | Not enough data | 8.3 (38 reviews) | 
| **Remote Wiping** | Not enough data | 8.8 (35 reviews) | 

#### Management

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Device Enrollment** | Not enough data | 8.5 (41 reviews) | 
| **Device Configuration** | Not enough data | 8.6 (38 reviews) | 
| **Device Compliance** | Not enough data | 8.4 (39 reviews) | 
| **Usage Information** | Not enough data | 8.5 (37 reviews) | 
| **Data Separation** | Not enough data | 7.9 (34 reviews) | 

#### Agentic AI - Unified Endpoint Management (UEM)

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | 7.7 (16 reviews) | 
| **Multi-step Planning** | Not enough data | 7.7 (14 reviews) | 
| **Cross-system Integration** | Not enough data | 7.4 (16 reviews) | 
| **Adaptive Learning** | Not enough data | 8.0 (15 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.9 (15 reviews) | 
| **Proactive Assistance** | Not enough data | 8.0 (16 reviews) | 
| **Decision Making** | Not enough data | 7.9 (16 reviews) | 

### Endpoint Protection Platforms

| Product | Score | Reviews |
|---|---|---|
| **HCL BigFix** | N/A | N/A |
| **IBM MaaS360** | N/A | N/A |

#### Administration

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Compliance** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **Device Control** | Not enough data | Not enough data | 

#### Functionality

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **System Isolation** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Analysis

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Automated Remediation** | Not enough data | Not enough data | 
| **Incident Reports** | Not enough data | Not enough data | 
| **Behavioral Analysis** | Not enough data | Not enough data | 

### IT Asset Management

| Product | Score | Reviews |
|---|---|---|
| **HCL BigFix** | N/A | N/A |
| **IBM MaaS360** | N/A | N/A |

#### Asset Inventory

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Hardware Asset Inventory** | Not enough data | Not enough data | 
| **Software Asset Inventory** | Not enough data | Not enough data | 
| **Cloud Asset Inventory** | Not enough data | Not enough data | 
| **Mobile Asset Inventory** | Not enough data | Not enough data | 
| **Asset Discovery** | Not enough data | Not enough data | 

#### Generative AI

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Generation** | Not enough data | Not enough data | 

#### Agentic AI - IT Asset Management

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Management

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Central Dashboard** | Not enough data | Not enough data | 
| **Asset Policy Management** | Not enough data | Not enough data | 
| **Risk Management** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

### Identity Threat Detection and Response (ITDR)

| Product | Score | Reviews |
|---|---|---|
| **HCL BigFix** | N/A | N/A |
| **IBM MaaS360** | 9.1/10 | 11 |

#### Monitoring

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Investigate** | Not enough data | 9.1 (11 reviews) | 
| **Monitoring** | Not enough data | 9.2 (11 reviews) | 
| **Misconfigurations** | Not enough data | 8.6 (11 reviews) | 
| **Integrate** | Not enough data | 8.8 (11 reviews) | 
| **Visability** | Not enough data | 9.1 (11 reviews) | 

#### Remediation

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Remediation** | Not enough data | 9.4 (11 reviews) | 
| **Audit** | Not enough data | 9.4 (11 reviews) | 

### Endpoint Management

| Product | Score | Reviews |
|---|---|---|
| **HCL BigFix** | N/A | N/A |
| **IBM MaaS360** | 8.7/10 | 27 |

#### Generative AI

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **AI Text Summarization** | Feature Not Available | 8.7 (26 reviews) | 

### Mobile Application Management

| Product | Score | Reviews |
|---|---|---|
| **HCL BigFix** | N/A | N/A |
| **IBM MaaS360** | N/A | N/A |

#### Agentic AI - Mobile Application Management

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Autonomous Endpoint Management (AEM)

| Product | Score | Reviews |
|---|---|---|
| **HCL BigFix** | N/A | N/A |
| **IBM MaaS360** | N/A | N/A |

#### Generative AI - Autonomous Endpoint Management

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Behavioral Analysis** | Not enough data | Not enough data | 
| **Adaptive** | Not enough data | Not enough data | 
| **Predictive** | Not enough data | Not enough data | 

#### Monitoring and Management - Autonomous Endpoint Management

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Patch Management** | Not enough data | Not enough data | 
| **Oversees** | Not enough data | Not enough data | 
| **Self-Healing** | Not enough data | Not enough data | 
| **Centralized Dashboard** | Not enough data | Not enough data | 

### Endpoint Detection & Response (EDR)

| Product | Score | Reviews |
|---|---|---|
| **HCL BigFix** | N/A | N/A |
| **IBM MaaS360** | N/A | N/A |

#### Services - Endpoint Detection & Response (EDR) 

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Managed Services** | Not enough data | Not enough data | 

### Endpoint Protection

| Product | Score | Reviews |
|---|---|---|
| **HCL BigFix** | N/A | N/A |
| **IBM MaaS360** | N/A | N/A |

#### System Control

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Device Control** | Not enough data | Not enough data | 
| **Web Control** | Not enough data | Not enough data | 
| **Application Control** | Not enough data | Not enough data | 
| **Asset Management** | Not enough data | Not enough data | 
| **System Isolation** | Not enough data | Not enough data | 

#### Vulnerability Prevention

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Endpoint Intelligence** | Not enough data | Not enough data | 
| **Firewall** | Not enough data | Not enough data | 
| **Malware Detection** | Not enough data | Not enough data | 

#### Security Management

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Incident Reports** | Not enough data | Not enough data | 
| **Security Validation** | Not enough data | Not enough data | 
| **Compliance ** | Not enough data | Not enough data | 

### Mobile Device Management (MDM)

| Product | Score | Reviews |
|---|---|---|
| **HCL BigFix** | N/A | N/A |
| **IBM MaaS360** | 8.6/10 | 86 |

#### Platform - Mobile Device Management (MDM)

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 8.7 (67 reviews) | 

#### Operating System

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Multi-Systems Support** | Not enough data | 8.7 (67 reviews) | 
| **Apple Support** | Not enough data | 8.3 (64 reviews) | 
| **Android Support** | Not enough data | 8.5 (66 reviews) | 

#### Management

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Applicatons Management** | Not enough data | 8.6 (71 reviews) | 
| **Applications Consolidation** | Not enough data | 8.7 (62 reviews) | 
| **Whitelist** | Not enough data | 8.6 (63 reviews) | 
| **Blacklist** | Not enough data | 8.9 (58 reviews) | 
| **Usage Information** | Not enough data | 8.1 (65 reviews) | 

#### Security

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Remote Wipe** | Not enough data | 8.9 (69 reviews) | 
| **Security** | Not enough data | 9.1 (68 reviews) | 

#### Agentic AI - Mobile Device Management (MDM)

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Enterprise Mobility Management

| Product | Score | Reviews |
|---|---|---|
| **HCL BigFix** | N/A | N/A |
| **IBM MaaS360** | 9.0/10 | 47 |

#### Platform

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Regulation Compliant** | Not enough data | 8.9 (34 reviews) | 
| **Device Enrollment** | Not enough data | 8.9 (36 reviews) | 
| **Device Configuration** | Not enough data | 9.0 (36 reviews) | 

#### Operating System

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Multiple Mobile Operating System Support** | Not enough data | 8.7 (32 reviews) | 
| **Apple Support** | Not enough data | 8.9 (30 reviews) | 
| **Android Support** | Not enough data | 9.3 (32 reviews) | 

#### Security

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Device Management** | Not enough data | 9.3 (36 reviews) | 
| **Custom Alerts** | Not enough data | 9.0 (30 reviews) | 
| **Security** | Not enough data | 9.1 (35 reviews) | 

#### Management

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Applicatons Management** | Not enough data | 9.0 (36 reviews) | 
| **Applications Consolidation** | Not enough data | 9.1 (34 reviews) | 
| **Whitelist** | Not enough data | 9.2 (35 reviews) | 
| **Blacklist** | Not enough data | 9.2 (33 reviews) | 
| **Usage Information** | Not enough data | 8.4 (34 reviews) | 

#### Agentic AI - Enterprise Mobility Management

| Feature | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Autonomous Endpoint Management (AEM) Software](https://www.g2.com/categories/autonomous-endpoint-management-aem)

**Unique to HCL BigFix (2):** [IT Asset Management Software](https://www.g2.com/categories/it-asset-management), [Patch Management Software](https://www.g2.com/categories/patch-management)

**Unique to IBM MaaS360 (6):** [Identity Threat Detection and Response (ITDR)  Software](https://www.g2.com/categories/identity-threat-detection-and-response-itdr), [Endpoint Protection Platforms](https://www.g2.com/categories/endpoint-protection-platforms), [Endpoint Detection & Response (EDR) Software](https://www.g2.com/categories/endpoint-detection-response-edr), [Enterprise Mobility Management Software](https://www.g2.com/categories/enterprise-mobility-management), [Mobile Application Management Software](https://www.g2.com/categories/mobile-application-management), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm)


---
## Reviewer Demographics

### By Company Size

| Segment | HCL BigFix | IBM MaaS360 | 
|---|---|---|
| **Small-Business** | 27.4% | 24.9% | 
| **Mid-Market** | 35.7% | 43.5% | 
| **Enterprise** | 36.9% | 31.6% | 

### By Industry

#### HCL BigFix

- **Information Technology and Services:** 22.6%
- **Computer & Network Security:** 15.5%
- **Computer Software:** 13.1%
- **Financial Services:** 4.8%
- **Banking:** 4.8%
- **Telecommunications:** 3.6%
- **Hospital & Health Care:** 3.6%
- **Food & Beverages:** 2.4%
- **Electrical/Electronic Manufacturing:** 2.4%
- **Oil & Energy:** 2.4%
- **Other:** 25.0%

#### IBM MaaS360

- **Information Technology and Services:** 19.4%
- **Computer Software:** 6.8%
- **Banking:** 6.3%
- **Computer & Network Security:** 4.7%
- **Hospital & Health Care:** 4.2%
- **Financial Services:** 3.7%
- **Consulting:** 2.6%
- **Airlines/Aviation:** 2.6%
- **Leisure, Travel & Tourism:** 2.1%
- **Telecommunications:** 2.1%
- **Other:** 45.5%

---
## Alternatives

### Alternatives to HCL BigFix

- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1122 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews)
- [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (267 reviews)
- [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1207 reviews)
- [Action1](https://www.g2.com/products/action1/reviews) — 4.9/5 stars (1093 reviews)
- [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4022 reviews)
- [Datto RMM](https://www.g2.com/products/datto-rmm/reviews) — 4.5/5 stars (781 reviews)
- [Acronis Cyber Protect](https://www.g2.com/products/acronis-acronis-cyber-protect/reviews) — 4.3/5 stars (742 reviews)
- [JumpCloud](https://www.g2.com/products/jumpcloud/reviews) — 4.5/5 stars (4011 reviews)
- [N-able N-central](https://www.g2.com/products/n-able-n-central/reviews) — 4.4/5 stars (561 reviews)

### Alternatives to IBM MaaS360

- [Hexnode UEM](https://www.g2.com/products/hexnode-uem/reviews) — 4.5/5 stars (254 reviews)
- [Jamf](https://www.g2.com/products/jamf/reviews) — 4.7/5 stars (2303 reviews)
- [ManageEngine Mobile Device Manager Plus](https://www.g2.com/products/manageengine-mobile-device-manager-plus/reviews) — 4.5/5 stars (261 reviews)
- [Scalefusion](https://www.g2.com/products/scalefusion/reviews) — 4.7/5 stars (394 reviews)
- [Microsoft Intune Enterprise Application Management](https://www.g2.com/products/microsoft-intune-enterprise-application-management/reviews) — 4.5/5 stars (267 reviews)
- [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1122 reviews)
- [CrowdStrike Falcon Endpoint Protection Platform](https://www.g2.com/products/crowdstrike-falcon-endpoint-protection-platform/reviews) — 4.6/5 stars (440 reviews)
- [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4391 reviews)
- [Iru](https://www.g2.com/products/iru/reviews) — 4.7/5 stars (819 reviews)
- [BlackBerry UEM](https://www.g2.com/products/blackberry-uem/reviews) — 3.8/5 stars (376 reviews)

---
## Top Discussions

### HCL BigFix

- Title: [What is BigFix HCL?](https://www.g2.com/discussions/what-is-bigfix-hcl) — 3 comments
  > **Top comment:** "HCL BigFix is the only endpoint management platform that enables IT Operations and Security teams to fully automate discovery, management & remediation"
- Title: [can customization guides be easier to understand?](https://www.g2.com/discussions/can-customization-guides-be-easier-to-understand) — 1 comment, 1 upvote
  > **Top comment:** "These guides are not easy to understand. There is a scope of lot of improvement to improve the guides for users."

### IBM MaaS360

- Title: [What is IBM MaaS360 with Watson?](https://www.g2.com/discussions/what-is-ibm-maas360-with-watson) — 2 comments
  > **Top comment:** "IBM MaaS360 Watson protects devices, apps, content and data so you can rapidly scale your remote workforce and bring your own device (BYOD) initiatives,..."
- Title: [use via a proxy server](https://www.g2.com/discussions/use-via-a-proxy-server) — 1 comment, 1 upvote
  > **Top comment:** "IBM MaaS360 is a wonderful platform for safeguarding mobile devices, applications and contents."
- Title: [Is there a way to ensure no registered devices can connect to an unsecured wi-fi network?](https://www.g2.com/discussions/13562-is-there-a-way-to-ensure-no-registered-devices-can-connect-to-an-unsecured-wi-fi-network) — 1 comment, 1 upvote
  > **Top comment:** "Yes. MaaS360 has a broad assortment of policy configurations available to customers, including the ability to mandate whether or not a device can connect..."
- Title: [Android Enterprise](https://www.g2.com/discussions/13508-android-enterprise) — 1 comment, 1 upvote
  > **Top comment:** "Hi Bryn, this could be a limitation you are experiencing related to your organizations licensing agreement with IBM. I would recommend contacting your..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hcl-technologies-hcl-bigfix-vs-ibm-maas360)