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Compare HCL Commerce and Magento Open Source 
At a Glance
Market Segments
Enterprise (45.3% of reviews)
Small-Business (64.5% of reviews)
Entry-Level Pricing
No pricing available
No pricing available
HCL Commerce
Star Rating
(181)4.0 out of 5
Market Segments
Enterprise (45.3% of reviews)
Entry-Level Pricing
No pricing available
Learn more about HCL CommerceMagento Open Source
Star Rating
(255)4.0 out of 5
Market Segments
Small-Business (64.5% of reviews)
Entry-Level Pricing
No pricing available
Learn more about Magento Open SourceSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HCL Commerce excels in Customer Service Integration with a score of 9.0, while Magento Open Source falls behind at 7.6, indicating that HCL provides a more robust support system for customer interactions.
- Reviewers mention that HCL Commerce's Payment Processing features are rated at 8.3, slightly lower than Magento's 8.5, but users appreciate HCL's comprehensive options for various payment methods.
- G2 users highlight HCL Commerce's superior Multi-Site Management capabilities with a score of 8.2 compared to Magento's 8.5, suggesting that Magento may offer more flexibility for businesses managing multiple storefronts.
- Reviewers say that HCL Commerce's Reporting and Analytics tools, rated at 7.9, are less favored compared to Magento's 7.2, indicating that users find Magento's analytics more user-friendly and insightful.
- Users on G2 report that HCL Commerce's Customization options are rated at 7.9, while Magento shines with an 8.3, suggesting that Magento provides a more flexible environment for tailoring the platform to specific business needs.
- Reviewers mention that HCL Commerce's Ease of Use is rated at 7.8, which is higher than Magento's 7.3, indicating that HCL may offer a more intuitive interface for everyday users.
Pricing
Entry-Level Pricing
HCL Commerce
No pricing availableMagento Open Source
No pricing availableFree Trial
HCL Commerce
No trial information availableMagento Open Source
No trial information availableRatings
Meets Requirements
8.3
124
8.5
186
Ease of Use
7.8
125
7.3
187
Ease of Setup
7.0
54
6.8
142
Ease of Admin
7.4
52
7.7
129
Quality of Support
7.8
121
7.0
160
Has the product been a good partner in doing business?
7.8
53
7.7
121
Product Direction (% positive)
8.1
119
7.2
181
Features by Category
Headless Commerce
8.4
30
7.9
56
8.3
31
8.4
59
8.2
31
8.1
59
8.3
31
8.8
66
8.1
32
8.5
62
Generative AI
8.2
30
7.1
36
8.3
30
7.3
35
Agentic AI - E-Commerce Platforms
Not enough data
6.0
7
Not enough data
7.4
7
Not enough data
6.7
6
Not enough data
6.2
7
Not enough data
6.9
7
Not enough data
7.1
7
Merchandising/Marketing
7.7
84
7.7
146
7.7
84
Feature Not Available
7.9
85
7.8
146
|
Verified
8.0
86
8.0
155
|
Verified
7.4
80
7.1
141
|
Verified
7.8
78
7.8
143
|
Verified
8.2
78
8.0
155
Product Catalog
8.1
81
8.3
155
8.0
85
Feature Not Available
7.9
78
7.8
155
|
Verified
7.6
73
7.9
126
|
Verified
Order Process
8.2
88
8.3
155
|
Verified
8.2
85
8.3
154
|
Verified
8.1
84
8.2
153
|
Verified
8.3
83
8.5
153
|
Verified
8.0
84
8.5
156
8.0
80
8.0
147
|
Verified
8.4
76
8.3
148
8.4
71
8.0
128
Multi-Channel Support
8.5
79
8.0
134
8.1
73
7.8
142
|
Verified
8.3
71
7.6
129
|
Verified
8.2
72
7.6
127
|
Verified
8.3
76
7.7
113
|
Verified
8.1
71
Feature Not Available
8.2
71
8.1
112
|
Verified
Platform
8.0
79
8.2
134
|
Verified
7.9
81
8.3
146
|
Verified
8.0
77
8.3
138
|
Verified
8.1
80
8.4
150
|
Verified
7.9
80
Feature Not Available
8.3
81
8.4
147
|
Verified
8.2
76
Feature Not Available
8.4
83
8.9
140
|
Verified
8.1
77
8.0
129
|
Verified
8.0
78
8.4
123
|
Verified
8.2
82
8.4
139
|
Verified
8.3
86
8.1
151
|
Verified
Reporting
Not enough data
8.4
16
Not enough data
8.7
15
Omnichannel Features
Not enough data
8.5
16
Not enough data
8.4
15
Not enough data
8.4
15
Not enough data
9.0
14
Not enough data
8.4
15
Not enough data
8.9
16
Not enough data
8.3
16
Categories
Categories
Shared Categories
HCL Commerce and Magento Open Source are categorized as E-Commerce Platforms
Unique Categories
HCL Commerce has no unique categories
Magento Open Source is categorized as Omnichannel Commerce
Reviews
Reviewers' Company Size
HCL Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Magento Open Source
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.8%
Information Technology and Services
10.4%
Apparel & Fashion
8.3%
Computer Software
6.9%
Management Consulting
3.5%
Other
50.0%
Information Technology and Services
14.5%
Retail
13.6%
Computer Software
7.7%
Apparel & Fashion
7.2%
Marketing and Advertising
6.3%
Other
50.7%
Alternatives
Discussions
How can it be useful for more people?
1 Comment
MJ
I'm not sure what you asking for but the system have a lot of built in roles with different access and responsibilities. It's even possible to use workflow...Read more
HCL Commerce's Service and productivity.
1 Comment
NN
The endeavour level Online business stage HCL Trade gives various administrations and highlights to help organizations in making and dealing with their...Read more
HCL Commerce has no more discussions with answers
Is there an option to use it on Learner Management System? Currently i know of Moodle.
1 Comment
SH
Hi.
Magento would not be a good choice to build a Learning Management System (LMS) on. Solutions such as Moodle would be a much better choice.
If your...Read more
How can I use Magento without the burdensome administrative load of keeping it updated?
1 Comment
TR
No. I've been a Magento consultant since 2007 and it's always been a headache keeping it updated. You must have a developer to deploy updates and your server...Read more
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