# HCL Commerce, Intershop Commerce Platform vs Oracle Commerce Comparison | | HCL Commerce | Intershop Commerce Platform | Oracle Commerce | |---|---|---|---| | **Star Rating** | 4.0 out of 5 | 4.4 out of 5 | 4.0 out of 5 | | **Total Reviews** | 182 | 43 | 188 | | **Largest Market Segment** | Enterprise (45.0% of reviews) | Mid-Market (39.5% of reviews) | Enterprise (46.3% of reviews) | | **Entry Level Price** | No pricing available | Contact Us | No pricing available | --- ## Top Pros & Cons ### HCL Commerce Pros: - Ease of Use (1 reviews) - E-commerce Services (1 reviews) Cons: - Expensive (1 reviews) - Module Limitations (1 reviews) ### Intershop Commerce Platform Pros: - B2B Sales (8 reviews) - B2B (7 reviews) Cons: - Limited Customization (3 reviews) - Not User-Friendly (3 reviews) ### Oracle Commerce Pros: - Reliability (6 reviews) - B2B (5 reviews) Cons: - Expensive (4 reviews) - Not User-Friendly (4 reviews) --- ## Ratings Comparison | Rating | HCL Commerce | Intershop Commerce Platform | Oracle Commerce | |---|---|---|---| | **Meets Requirements** | 8.3 (125 reviews) | 8.8 (36 reviews) | 8.5 (139 reviews) | | **Ease of Use** | 7.8 (126 reviews) | 7.3 (36 reviews) | 8.0 (140 reviews) | | **Ease of Setup** | 7.0 (55 reviews) | 7.4 (35 reviews) | 7.6 (60 reviews) | | **Ease of Admin** | 7.4 (52 reviews) | 7.7 (33 reviews) | 8.1 (50 reviews) | | **Quality of Support** | 7.8 (122 reviews) | 8.3 (35 reviews) | 8.1 (128 reviews) | | **Has the product been a good partner in doing business?** | 7.8 (53 reviews) | 8.8 (34 reviews) | 8.4 (51 reviews) | | **Product Direction (% positive)** | 8.2 (120 reviews) | 9.0 (34 reviews) | 7.5 (135 reviews) | --- ## Pricing ### HCL Commerce #### Entry-Level Pricing No pricing available #### Free Trial No information available ### Intershop Commerce Platform #### Entry-Level Pricing Plan: Essential Price: Contact Us Description: Ideal for medium and large enterprises with diverse sales processes, brands and business models looking to grow online. Key Features: - Complete commerce capabilities - Content Management System - Product Information Management [Browse all 3 editions](https://www.g2.com/products/intershop-commerce-platform/pricing) #### Free Trial No ### Oracle Commerce #### Entry-Level Pricing No pricing available #### Free Trial No information available --- ## Features Comparison By Category ### E-Commerce Platforms | Product | Score | Reviews | |---|---|---| | **HCL Commerce** | 8.1/10 | 112 | | **Intershop Commerce Platform** | 8.1/10 | 31 | | **Oracle Commerce** | 8.3/10 | 132 | #### Headless Commerce | Feature | HCL Commerce | Intershop Commerce Platform | Oracle Commerce | |---|---|---|---| | **Decoupling** | 8.4 (30 reviews) | 8.8 (26 reviews) | 8.8 (23 reviews) | | **REST APIs** | 8.3 (31 reviews) | 8.8 (26 reviews) | 8.7 (21 reviews) | | **Data Orchestration** | 8.2 (31 reviews) | 8.1 (26 reviews) | 8.4 (23 reviews) | | **Customization** | 8.3 (31 reviews) | 8.1 (26 reviews) | 9.0 (24 reviews) | | **Extensibility** | 8.1 (32 reviews) | 7.9 (26 reviews) | 9.2 (24 reviews) | #### Generative AI | Feature | HCL Commerce | Intershop Commerce Platform | Oracle Commerce | |---|---|---|---| | **AI Text Generation** | 8.2 (30 reviews) | Feature Not Available | 8.7 (5 reviews) | | **AI Text Summarization** | 8.3 (30 reviews) | Feature Not Available | 9.3 (5 reviews) | #### Agentic AI - E-Commerce Platforms | Feature | HCL Commerce | Intershop Commerce Platform | Oracle Commerce | |---|---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | Not enough data | #### Merchandising/Marketing | Feature | HCL Commerce | Intershop Commerce Platform | Oracle Commerce | |---|---|---|---| | **Storefront Design Tools** | 7.7 (84 reviews) | 7.2 (29 reviews) | 8.3 (84 reviews) | | **Product Visualization** | 7.7 (84 reviews) | 7.3 (28 reviews) | 8.0 (93 reviews) | | **Recommendations / Personalization** | 7.9 (85 reviews) | 7.7 (28 reviews) | 8.2 (97 reviews) | | **Promotions and Discounts** | 8.0 (86 reviews) | 9.2 (28 reviews) | 8.0 (92 reviews) | | **Shopping Cart Abandonment** | 7.4 (80 reviews) | 8.2 (28 reviews) | 7.8 (85 reviews) | | **Product Reviews** | 7.8 (78 reviews) | 7.5 (28 reviews) | 8.3 (79 reviews) | | **SEO** | 8.2 (78 reviews) | 7.4 (27 reviews) | 8.1 (83 reviews) | #### Product Catalog | Feature | HCL Commerce | Intershop Commerce Platform | Oracle Commerce | |---|---|---|---| | **Content Management** | 8.1 (82 reviews) | 7.8 (27 reviews) | 8.3 (97 reviews) | | **Product Configuration** | 8.0 (85 reviews) | 8.6 (27 reviews) | 8.4 (90 reviews) | | **Product Search and Filtering** | 8.0 (79 reviews) | 8.3 (27 reviews) | 8.1 (93 reviews) | | **Intangible Products** | 7.6 (73 reviews) | 7.3 (27 reviews) | 8.1 (77 reviews) | #### Order Process | Feature | HCL Commerce | Intershop Commerce Platform | Oracle Commerce | |---|---|---|---| | **Checkout Process** | 8.2 (88 reviews) | 9.0 (28 reviews) | 7.9 (93 reviews) | | **Shipping Options** | 8.2 (85 reviews) | 9.0 (27 reviews) | 8.4 (83 reviews) | | **Tax Display and Processing** | 8.1 (84 reviews) | 9.0 (27 reviews) | 8.3 (87 reviews) | | **Payment Processing** | 8.3 (83 reviews) | 8.7 (28 reviews) | 8.2 (91 reviews) | | **Order Management** | 8.0 (84 reviews) | 8.2 (27 reviews) | 8.4 (90 reviews) | | **Returns / Refunds** | 8.0 (80 reviews) | 6.9 (26 reviews) | 8.4 (81 reviews) | | **Inventory Management** | 8.4 (76 reviews) | 7.7 (28 reviews) | 8.5 (82 reviews) | | **Multi-Channel Fulfillment** | 8.4 (71 reviews) | 8.0 (26 reviews) | 8.3 (76 reviews) | #### Multi-Channel Support | Feature | HCL Commerce | Intershop Commerce Platform | Oracle Commerce | |---|---|---|---| | **Omnichannel** | 8.5 (79 reviews) | 8.5 (27 reviews) | 7.8 (90 reviews) | | **Mobile** | 8.2 (74 reviews) | 7.7 (27 reviews) | 7.8 (83 reviews) | | **Social Commerce** | 8.3 (71 reviews) | 6.4 (27 reviews) | 7.9 (78 reviews) | | **Customer Service** | 8.2 (72 reviews) | 7.2 (27 reviews) | 8.2 (91 reviews) | | **Store Locator** | 8.3 (76 reviews) | 7.1 (27 reviews) | 8.0 (75 reviews) | | **3rd-Party Store Integration** | 8.1 (71 reviews) | 7.2 (27 reviews) | 7.8 (68 reviews) | | **B2B** | 8.2 (71 reviews) | 9.1 (26 reviews) | 8.4 (76 reviews) | #### Platform | Feature | HCL Commerce | Intershop Commerce Platform | Oracle Commerce | |---|---|---|---| | **APIs** | 8.0 (79 reviews) | 8.7 (27 reviews) | 8.1 (83 reviews) | | **Customization** | 7.9 (81 reviews) | 8.8 (27 reviews) | 7.9 (92 reviews) | | **Integrations to Add-on Tools** | 7.9 (78 reviews) | 7.7 (27 reviews) | 8.1 (80 reviews) | | **User Management** | 8.1 (80 reviews) | 8.6 (27 reviews) | 7.9 (95 reviews) | | **Reporting / Analytics** | 7.9 (80 reviews) | 7.4 (27 reviews) | 8.2 (78 reviews) | | **Security** | 8.3 (81 reviews) | 8.8 (27 reviews) | 8.4 (90 reviews) | | **Multi-Site Management** | 8.2 (76 reviews) | 8.8 (27 reviews) | 8.1 (81 reviews) | | **Admin Access Rights** | 8.4 (83 reviews) | 8.9 (27 reviews) | 8.3 (87 reviews) | | **Test-to-Product Migration** | 8.1 (77 reviews) | 7.9 (27 reviews) | 8.2 (81 reviews) | | **Internationalization** | 8.0 (78 reviews) | 9.0 (27 reviews) | 8.2 (73 reviews) | | **Cross Browser Support** | 8.2 (82 reviews) | 8.2 (27 reviews) | 8.0 (86 reviews) | | **Performance and Reliability** | 8.3 (87 reviews) | 8.6 (27 reviews) | 8.1 (102 reviews) | ### Omnichannel Commerce | Product | Score | Reviews | |---|---|---| | **HCL Commerce** | N/A | N/A | | **Intershop Commerce Platform** | 7.3/10 | 7 | | **Oracle Commerce** | N/A | N/A | #### Reporting | Feature | HCL Commerce | Intershop Commerce Platform | Oracle Commerce | |---|---|---|---| | **Reports & Analytics** | Not enough data | 6.9 (7 reviews) | Not enough data | | **Data Transfer Tools** | Not enough data | 8.1 (7 reviews) | Not enough data | #### Omnichannel Features | Feature | HCL Commerce | Intershop Commerce Platform | Oracle Commerce | |---|---|---|---| | **Retail Management** | Not enough data | 7.6 (7 reviews) | Not enough data | | **POS Integration** | Not enough data | 4.8 (7 reviews) | Not enough data | | **Social Media Integration** | Not enough data | 5.5 (7 reviews) | Not enough data | | **Customer Service Integration** | Not enough data | 7.4 (7 reviews) | Not enough data | | **Marketing Tools** | Not enough data | 7.1 (7 reviews) | Not enough data | | **E-commerce Integration** | Not enough data | 9.3 (7 reviews) | Not enough data | | **ERP Integration** | Not enough data | 9.3 (7 reviews) | Not enough data | --- ## Categories **Shared Categories (1):** [E-Commerce Platforms](https://www.g2.com/categories/e-commerce-platforms) **Unique to Intershop Commerce Platform (1):** [Omnichannel Commerce Software](https://www.g2.com/categories/omnichannel-commerce) --- ## Reviewer Demographics ### By Company Size | Segment | HCL Commerce | Intershop Commerce Platform | Oracle Commerce | |---|---|---|---| | **Small-Business** | 30.7% | 31.6% | 28.4% | | **Mid-Market** | 24.3% | 39.5% | 25.3% | | **Enterprise** | 45.0% | 28.9% | 46.3% | ### By Industry #### HCL Commerce - **Retail:** 20.7% - **Information Technology and Services:** 10.3% - **Apparel & Fashion:** 9.0% - **Computer Software:** 6.9% - **Automotive:** 3.4% - **Management Consulting:** 3.4% - **Marketing and Advertising:** 2.8% - **Financial Services:** 2.8% - **Food & Beverages:** 2.8% - **Hospital & Health Care:** 2.8% - **Other:** 35.2% #### Intershop Commerce Platform - **Information Technology and Services:** 21.1% - **Manufacturing:** 18.4% - **Consulting:** 13.2% - **Wholesale:** 5.3% - **Retail:** 5.3% - **Consumer Goods:** 5.3% - **Apparel & Fashion:** 2.6% - **Biotechnology:** 2.6% - **Building Materials:** 2.6% - **Computer Software:** 2.6% - **Other:** 21.1% #### Oracle Commerce - **Retail:** 27.3% - **Computer Software:** 7.3% - **Accounting:** 5.5% - **Information Technology and Services:** 4.8% - **Apparel & Fashion:** 4.2% - **Marketing and Advertising:** 3.0% - **Consumer Goods:** 2.4% - **Logistics and Supply Chain:** 1.8% - **Internet:** 1.8% - **Higher Education:** 1.8% - **Other:** 40.0% --- ## Alternatives ### Alternatives to HCL Commerce - [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5103 reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (581 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (267 reviews) - [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews) - [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews) - [Volusion](https://www.g2.com/products/volusion/reviews) — 3.2/5 stars (68 reviews) - [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) — 4.4/5 stars (59 reviews) - [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (295 reviews) ### Alternatives to Intershop Commerce Platform - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (581 reviews) - [Shopify Plus](https://www.g2.com/products/shopify-plus/reviews) — 4.4/5 stars (868 reviews) - [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5103 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews) - [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (601 reviews) - [Wix](https://www.g2.com/products/wix/reviews) — 4.2/5 stars (1875 reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (267 reviews) - [NetSuite](https://www.g2.com/products/netsuite/reviews) — 4.1/5 stars (4775 reviews) - [WooCommerce](https://www.g2.com/products/woocommerce/reviews) — 4.4/5 stars (1274 reviews) ### Alternatives to Oracle Commerce - [Shopify](https://www.g2.com/products/shopify/reviews) — 4.4/5 stars (5103 reviews) - [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (581 reviews) - [BigCommerce](https://www.g2.com/products/bigcommerce/reviews) — 4.2/5 stars (580 reviews) - [SAP Commerce Cloud](https://www.g2.com/products/sap-commerce-cloud/reviews) — 4.3/5 stars (331 reviews) - [Magento Open Source](https://www.g2.com/products/magento-open-source/reviews) — 4.0/5 stars (267 reviews) - [2Checkout Monetization Platform](https://www.g2.com/products/2checkout-monetization-platform/reviews) — 3.9/5 stars (195 reviews) - [Miva](https://www.g2.com/products/miva/reviews) — 4.4/5 stars (190 reviews) - [Salesforce B2B Commerce](https://www.g2.com/products/salesforce-b2b-commerce/reviews) — 4.4/5 stars (295 reviews) - [Volusion](https://www.g2.com/products/volusion/reviews) — 3.2/5 stars (68 reviews) - [Cleverbridge](https://www.g2.com/products/cleverbridge/reviews) — 4.4/5 stars (59 reviews) --- ## Top Discussions ### HCL Commerce - Title: [HCL Commerce's Service and productivity.](https://www.g2.com/discussions/hcl-commerce-s-service-and-productivity) — 1 comment, 1 upvote > **Top comment:** "Usually I don’t write these kind of reviews but this time I just want to protect people from future scam… because these croocks aren’t going to stop I know..." - Title: [How can it be useful for more people?](https://www.g2.com/discussions/37335-how-can-it-be-useful-for-more-people) — 1 comment, 1 upvote > **Top comment:** "I'm not sure what you asking for but the system have a lot of built in roles with different access and responsibilities. It's even possible to use workflow..." ### Intershop Commerce Platform No discussions available for this product. ### Oracle Commerce - Title: [What is Oracle Commerce used for?](https://www.g2.com/discussions/what-is-oracle-commerce-used-for) — 1 comment > **Top comment:** "Oracle Commerce is used to manage and run online stores, including products, pricing, promotions, and customer orders in one place." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hcl-commerce-vs-intershop-commerce-platform-vs-oracle-commerce)