Introducing G2.ai, the future of software buying.Try now
Compare HCL Commerce and Intershop Commerce Platform 
At a Glance
Market Segments
Enterprise (45.3% of reviews)
Mid-Market (39.5% of reviews)
Entry-Level Pricing
No pricing available
Contact Us
HCL Commerce
Star Rating
(181)4.0 out of 5
Market Segments
Enterprise (45.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
No pricing available
Learn more about HCL CommerceIntershop Commerce Platform
Star Rating
(43)4.4 out of 5
Market Segments
Mid-Market (39.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HCL Commerce excels in its Checkout Process with a score of 8.2, while Intershop Commerce Platform outshines with a score of 9.0, indicating a more streamlined and user-friendly experience during checkout.
- Reviewers mention that HCL Commerce offers robust Inventory Management features, scoring 8.4, but Intershop Commerce Platform's score of 7.7 suggests it may not be as comprehensive in this area, leading to potential challenges in stock oversight.
- G2 users highlight that HCL Commerce's Returns / Refunds process is rated at 8.0, which is significantly better than Intershop's 6.9, indicating that HCL may provide a more customer-friendly approach to handling returns.
- Users on G2 appreciate HCL Commerce's SEO capabilities, scoring 8.2, while Intershop Commerce Platform's lower score of 7.4 suggests it may not be as effective in helping businesses optimize their online visibility.
- Reviewers say that HCL Commerce's Product Configuration features are rated at 8.0, which is slightly lower than Intershop's 8.7, indicating that Intershop may offer more advanced options for customizing products.
- Users report that HCL Commerce has a strong focus on Omnichannel capabilities with a score of 8.5, while Intershop's score of 8.4 shows it also performs well, but HCL may provide a slight edge in integrating various sales channels.
Pricing
Entry-Level Pricing
HCL Commerce
No pricing availableIntershop Commerce Platform
Essential
Contact Us
Ideal for medium and large enterprises with diverse sales processes, brands and business models looking to grow online.
- Complete commerce capabilities
- Content Management System
- Product Information Management
Free Trial
HCL Commerce
No trial information availableIntershop Commerce Platform
No trial information availableRatings
Meets Requirements
8.3
124
8.8
36
Ease of Use
7.8
125
7.3
36
Ease of Setup
7.0
54
7.4
35
Ease of Admin
7.4
52
7.7
33
Quality of Support
7.8
121
8.3
35
Has the product been a good partner in doing business?
7.8
53
8.8
34
Product Direction (% positive)
8.1
119
9.0
34
Features by Category
Headless Commerce
8.4
30
8.8
26
8.3
31
8.8
26
8.2
31
8.1
26
8.3
31
8.1
26
8.1
32
7.9
26
Generative AI
8.2
30
Feature Not Available
8.3
30
Feature Not Available
Agentic AI - E-Commerce Platforms
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Merchandising/Marketing
7.7
84
7.2
29
7.7
84
7.3
28
7.9
85
7.7
28
8.0
86
9.2
28
7.4
80
8.2
28
7.8
78
7.5
28
8.2
78
7.4
27
Product Catalog
8.1
81
7.8
27
8.0
85
8.6
27
7.9
78
8.3
27
7.6
73
7.3
27
Order Process
8.2
88
9.0
28
8.2
85
9.0
27
8.1
84
9.0
27
8.3
83
8.7
28
8.0
84
8.2
27
8.0
80
6.9
26
8.4
76
7.7
28
8.4
71
8.0
26
Multi-Channel Support
8.5
79
8.5
27
8.1
73
7.7
27
8.3
71
6.4
27
8.2
72
7.2
27
8.3
76
7.1
27
8.1
71
7.2
27
8.2
71
9.1
26
Platform
8.0
79
8.7
27
7.9
81
8.8
27
8.0
77
7.7
27
8.1
80
8.6
27
7.9
80
7.4
27
8.3
81
8.8
27
8.2
76
8.8
27
8.4
83
8.9
27
8.1
77
7.9
27
8.0
78
9.0
27
8.2
82
8.2
27
8.3
86
8.6
27
Reporting
Not enough data
6.9
7
Not enough data
8.1
7
Omnichannel Features
Not enough data
7.6
7
Not enough data
4.8
7
Not enough data
5.5
7
Not enough data
7.4
7
Not enough data
7.1
7
Not enough data
9.3
7
Not enough data
9.3
7
Categories
Categories
Shared Categories
HCL Commerce and Intershop Commerce Platform are categorized as E-Commerce Platforms
Unique Categories
HCL Commerce has no unique categories
Intershop Commerce Platform is categorized as Omnichannel Commerce
Reviews
Reviewers' Company Size
HCL Commerce
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Intershop Commerce Platform
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Retail
20.8%
Information Technology and Services
10.4%
Apparel & Fashion
8.3%
Computer Software
6.9%
Management Consulting
3.5%
Other
50.0%
Information Technology and Services
21.1%
Manufacturing
18.4%
Consulting
13.2%
Wholesale
5.3%
Retail
5.3%
Other
36.8%
Alternatives
Discussions
How can it be useful for more people?
1 Comment
MJ
I'm not sure what you asking for but the system have a lot of built in roles with different access and responsibilities. It's even possible to use workflow...Read more
HCL Commerce's Service and productivity.
1 Comment
NN
The endeavour level Online business stage HCL Trade gives various administrations and highlights to help organizations in making and dealing with their...Read more
HCL Commerce has no more discussions with answers
Intershop Commerce Platform has no discussions with answers
Hunting for software insights?
With over 3 million reviews, we can provide the specific details that help you make an informed software buying decision for your business. Finding the right product is important, let us help.
