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At a Glance
Market Segments
Small-Business (95.0% of reviews)
Small-Business (69.2% of reviews)
Entry-Level Pricing
Contact Us
$70.00 1 Per User Per Month
HawkSoft
Star Rating
(80)4.8 out of 5
Market Segments
Small-Business (95.0% of reviews)
Pros & Cons
Entry-Level Pricing
Contact Us
Learn more about HawkSoftSmartOffice
Star Rating
(28)3.7 out of 5
Market Segments
Small-Business (69.2% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$70.00 1 Per User Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HawkSoft excels in Quality of Support with a score of 9.6, while SmartOffice falls short at 7.4. Reviewers mention that HawkSoft's support team is responsive and knowledgeable, making it easier for users to resolve issues quickly.
- Reviewers mention that HawkSoft's Ease of Use is significantly higher at 9.2 compared to SmartOffice's 7.5. Users say that HawkSoft's intuitive interface allows for a smoother onboarding experience, which is crucial for small businesses.
- G2 users highlight HawkSoft's superior Task Management capabilities, scoring 9.5, while SmartOffice only reaches 8.7. Users report that HawkSoft's task management features help streamline workflows effectively, enhancing productivity.
- Users on G2 note that HawkSoft's Policy Management feature is robust, scoring 9.5, whereas SmartOffice's offering is less comprehensive. Reviewers mention that HawkSoft provides better tools for tracking and managing policies, which is essential for insurance agencies.
- Reviewers mention that HawkSoft's Payment Processing features are rated at 9.3, significantly outperforming SmartOffice's capabilities. Users say that HawkSoft's integration with various payment platforms simplifies transactions, making it a preferred choice for many small businesses.
- Users report that HawkSoft's Product Direction is highly rated at 9.8, indicating a strong commitment to continuous improvement, while SmartOffice's score of 6.7 suggests a lack of innovation. Reviewers mention that HawkSoft actively seeks user feedback to enhance its features, which is a significant advantage for long-term users.
Pricing
Entry-Level Pricing
HawkSoft
HawkSoft Subscription
Contact Us
Our pricing model is based on a flat base fee plus a user fee of $94 per user per month.
HawkSoft is committed to delivering a great value at a transparent, fair price. We do not do minimum length contracts, early termination fees, data extraction fees, or artificially low "introductory" offers followed by exponential increases.
Please contact us for a pricing proposal.
- P&C policy management
- Automated documentation and E&O mitigation
- Reporting / Sales Pipeline
SmartOffice
Performance
$70.00
1 Per User Per Month
Single User Performance Package
- Microsoft® Exchange - Contact Email & Calendar Sync
- Microsoft® Office Integration - Word/Outlook/ Excel
- Contact Management
Free Trial
HawkSoft
No trial information availableSmartOffice
Free Trial is available
Ratings
Meets Requirements
9.3
68
8.1
23
Ease of Use
9.2
68
7.5
23
Ease of Setup
8.7
40
7.8
9
Ease of Admin
9.2
39
8.7
9
Quality of Support
9.6
67
7.4
23
Has the product been a good partner in doing business?
9.5
39
7.9
8
Product Direction (% positive)
9.8
67
6.7
21
Features by Category
Administration
8.5
34
Not enough data
9.3
50
Not enough data
8.5
36
Not enough data
8.3
48
Not enough data
9.0
53
Not enough data
9.3
43
Feature Not Available
9.0
52
Not enough data
9.5
50
Not enough data
Insurance Documentation
8.5
41
Not enough data
9.5
55
Not enough data
9.0
46
Feature Not Available
9.3
36
Not enough data
Content
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Reporting and Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Marketing Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sales Force Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Financial Services CRM
Not enough data
Not enough data
Categories
Categories
Shared Categories
HawkSoft and SmartOffice are categorized as Insurance Agency Management Systems
Unique Categories
HawkSoft is categorized as Property & Casualty Policy Administration Systems and Insurance Suites
SmartOffice is categorized as Financial Services CRM
Reviews
Reviewers' Company Size
HawkSoft
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SmartOffice
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
95.0%
Retail
1.3%
Information Technology and Services
1.3%
Information Services
1.3%
Financial Services
1.3%
Other
0.0%
Financial Services
50.0%
Insurance
30.8%
Banking
7.7%
Research
3.8%
Investment Management
3.8%
Other
3.8%
Discussions
What is applied epic?
2 Comments
GP
Applied Epic is another agency management software system.Read more
What does EZLynx cost?
1 Comment
GP
Our agency has three locations and 20 users. We have the consumer quoting add-on for our website as well. The annual cost is approximately $4,500.Read more
HawkSoft has no more discussions with answers
SmartOffice has no discussions with answers
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