# HawkSoft vs Jenesis Comparison

---
## Frequently Asked Questions

### What is the difference between Jenesis vs HawkSoft?

Jenesis and HawkSoft differ most clearly in their G2 ratings and reviewer-cited strengths, with Jenesis leading in ease of setup and support, while HawkSoft is noted for centralization and integrations.

| [Jenesis](https://www.g2.com/products/jenesis/reviews) | [HawkSoft](https://www.g2.com/products/hawksoft/reviews) |
| --- | --- |
| 4.7/5 (155 reviews) | 4.8/5 (84 reviews) |
| Small-Business | Small-Business |
| 9.6 | 8.8 |
| 9.8 | 9.6 |
| Ease of Use (12 all-time mentions) | Centralization, Integrations (recent reviews) |



### How do the pricing models of Jenesis and HawkSoft compare?

Jenesis is rated higher for value, with reviewers expressing greater satisfaction with its pricing compared to HawkSoft.

- **Jenesis:** Reviewers frequently highlight Jenesis as affordable and a strong value for the features provided, with positive sentiment on cost-effectiveness.
- **HawkSoft:** Reviewers note HawkSoft's pricing fits their budget and appreciate data ownership, but do not emphasize value as strongly as Jenesis reviewers.
- **Switching Reason:** Several reviewers mention switching to Jenesis or HawkSoft due to dissatisfaction with contract requirements or escalating costs from other providers.



### What are the best alternatives to Jenesis and HawkSoft?

The top 3 alternatives to Jenesis and HawkSoft are EZLynx, Applied Epic, and AMS360.

| Product | G2 Rating (reviews) | Largest Segment | Pricing Insight | Top Reviewer-Cited Strength |
| --- | --- | --- | --- | --- |
| [Jenesis](https://www.g2.com/products/jenesis/reviews) | 4.7/5 (155 reviews) | Small-Business | Reviewers highlight affordability and strong value | Ease of Use (12 all-time mentions) |
| [HawkSoft](https://www.g2.com/products/hawksoft/reviews) | 4.8/5 (84 reviews) | Small-Business | Pricing fits budget, data ownership praised | Centralization, Integrations (recent reviews) |
| [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) | 4.4/5 (723 reviews) | Mid-Market | — | — |
| [Applied Epic](https://www.g2.com/products/applied-epic/reviews) | 4.4/5 (1800 reviews) | Small-Business | — | — |
| [AMS360](https://www.g2.com/products/ams360/reviews) | 4.3/5 (968 reviews) | Small-Business | — | — |



### Which Insurance Agency Management Systems features should I prioritize when comparing Jenesis and HawkSoft?

Buyers comparing Jenesis and HawkSoft should prioritize ease of use, ease of setup, quality of support, policy management, and integrations.

- **Ease of Use:** Jenesis 9.4 (12 all-time mentions); HawkSoft 9.2 (recent reviews cite ease of use)
- **Ease of Setup:** Jenesis 9.6; HawkSoft 8.8
- **Quality of Support:** Jenesis 9.8 (5 all-time mentions); HawkSoft 9.6 (recent reviews cite strong support)
- **Policy Management:** Jenesis (3 all-time mentions); HawkSoft (recent reviews cite policy management)
- **Integrations:** HawkSoft (recent reviews cite integrations); Jenesis (recent reviews mention integration needs)



### What are the pros and cons of Jenesis vs HawkSoft?

Jenesis stands out for ease of use and support, while HawkSoft is recognized for centralization and integrations.

- **Jenesis strengths:** Ease of Use (12 all-time mentions), Customer Support (5 all-time mentions), Easy Access (5 all-time mentions), Efficiency (4 all-time mentions), User Interface (4 all-time mentions), Policy Management (3 all-time mentions), Organization (2 all-time mentions), Search Functionality (2 all-time mentions).
- **Jenesis trade-offs:** Certificate Management (4 all-time mentions), Document Management (2 all-time mentions), Email Attachment Issues (2 all-time mentions), Download Issues (recent reviews).
- **HawkSoft strengths:** Centralization, Client Management, Communication, Customer Support, Download Efficiency, Integrations, Policy Management, Text Integration (all recent reviews).
- **HawkSoft trade-offs:** Integration Issues, Policy Management (recent reviews).



### Is Jenesis or HawkSoft better for small businesses?

Both Jenesis and HawkSoft are highly rated by small-business reviewers, but Jenesis receives more frequent praise for ease of use and setup in this segment.

- **Jenesis:** Small-Business is the largest segment, with reviewers consistently citing ease of use, setup, and strong support for small agencies.
- **HawkSoft:** Small-Business is also the largest segment, with reviewers noting user-friendliness and strong support, but less emphasis on ease of setup compared to Jenesis.



### Which Insurance Agency Management Systems platform has better integrations?

HawkSoft is favored for integrations, with recent reviewers highlighting its integration capabilities.

- **Jenesis:** Recent reviews mention integration needs and some challenges with provider compatibility, but do not cite specific third-party integrations.
- **HawkSoft:** Recent reviews cite integrations as a strength, including compatibility with HubSpot and other tools.



### How do Jenesis and HawkSoft compare on customer support?

Jenesis and HawkSoft are rated nearly identically on Quality of Support, with Jenesis at 9.8 and HawkSoft at 9.6, indicating parity.

- **Jenesis:** Reviewers consistently praise responsive, personal, and knowledgeable support, with 5 all-time mentions for customer support.
- **HawkSoft:** Reviewers highlight excellent, responsive support and a helpful user group, with strong sentiment in recent reviews.



### Which is easier to implement, Jenesis or HawkSoft?

Jenesis is rated higher for Ease of Setup, with a 0.8-point advantage over HawkSoft.

- **Jenesis:** Reviewers frequently describe setup as straightforward and easy, with a 9.6 Ease of Setup score.
- **HawkSoft:** Reviewers note setup is generally easy but mention occasional complexity and a lower Ease of Setup score of 8.8.



### Which product has better Accounting?

Jenesis and HawkSoft both support accounting, but Jenesis receives more frequent reviewer mentions for accounting features.

- **Jenesis:** Reviewers cite accounting and commissions as key features, with multiple all-time mentions for accounting and financial reporting.
- **HawkSoft:** Reviewers mention accounting and commission reconciliation as strengths, with positive sentiment in recent reviews.



| | HawkSoft | Jenesis | 
|---|---|---|
| **Star Rating** | 4.8 out of 5 | 4.7 out of 5 | 
| **Total Reviews** | 84 | 155 | 
| **Largest Market Segment** | Small-Business (95.2% of reviews) | Small-Business (98.6% of reviews) | 
| **Entry Level Price** | Contact Us | Contact Us 1 JenesisNow Pro has a base fee per physical agency location and a cost of $70 per user. Per Month | 

---
## Top Pros & Cons

### HawkSoft

Pros:
- Communication (2 reviews)
- Integrations (2 reviews)

Cons:
- Integration Issues (1 reviews)
- Policy Management (1 reviews)

### Jenesis

Pros:
- Ease of Use (12 reviews)
- Customer Support (5 reviews)

Cons:
- Certificate Management (4 reviews)
- Document Management (2 reviews)

---
## Ratings Comparison
| Rating | HawkSoft | Jenesis | 
|---|---|---|
  | **Meets Requirements** | 9.3 (71 reviews) | 9.3 (116 reviews) | 
  | **Ease of Use** | 9.2 (72 reviews) | 9.4 (117 reviews) | 
  | **Ease of Setup** | 8.8 (44 reviews) | 9.6 (58 reviews) | 
  | **Ease of Admin** | 9.2 (39 reviews) | 9.8 (51 reviews) | 
  | **Quality of Support** | 9.6 (70 reviews) | 9.8 (116 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.5 (39 reviews) | 9.9 (51 reviews) | 
  | **Product Direction (% positive)** | 9.8 (70 reviews) | 9.5 (115 reviews) | 

---
## Pricing

### HawkSoft

#### Entry-Level Pricing

Plan: HawkSoft Subscription

Price: Contact Us

Description: Our pricing model is based on a flat base fee plus a user fee of $94 per user per month. 

HawkSoft is committed to delivering a great value at a transparent, fair price. We do not do minimum length contracts, early termination fees, data extraction fees, or artificially low "introductory" offers followed by exponential increases.

Please contact us for a  pricing proposal.

Key Features:
- P&C policy management
- Automated documentation and E&O mitigation
- Reporting / Sales Pipeline

[Learn more about HawkSoft](https://www.g2.com/products/hawksoft/reviews)

#### Free Trial

No

### Jenesis

#### Entry-Level Pricing

Plan: JenesisNow Pro

Price: Contact Us 1 JenesisNow Pro has a base fee per physical agency location and a cost of $70 per user. Per Month

Key Features:
- JenesisNow Basic features
- 2-way email and text integration 
- Automated marketing campaigns

[Browse all 2 editions](https://www.g2.com/products/jenesis/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Insurance Suites

| Product | Score | Reviews |
|---|---|---|
| **HawkSoft** | N/A | N/A |
| **Jenesis** | N/A | N/A |

#### Additional Functionality

| Feature | HawkSoft | Jenesis | 
|---|---|---|
| **Email Management** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Contact Management** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **Claims Management** | Not enough data | Not enough data | 
| **Secure Login** | Not enough data | Not enough data | 
| **Commercial** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Underwriting Management** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Insurance Policy Management** | Not enough data | Not enough data | 
| **Customer Portal** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **Reinsurance Administration** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Version Control** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Activity Dashboard** | Not enough data | Not enough data | 
| **Data Import/Export** | Not enough data | Not enough data | 
| **Insurance Rating** | Not enough data | Not enough data | 
| **Approval Process Control** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 
| **Task Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Digital Signature** | Not enough data | Not enough data | 
| **Billing & Invoicing** | Not enough data | Not enough data | 
| **Compliance Management** | Not enough data | Not enough data | 
| **Electronic Payments** | Not enough data | Not enough data | 
| **Reporting & Statistics** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Broker/Agent Portal** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **For Insurance Industry** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 

### Insurance Agency Management Systems

| Product | Score | Reviews |
|---|---|---|
| **HawkSoft** | 9.0/10 | 61 |
| **Jenesis** | 8.6/10 | 100 |

#### Administration

| Feature | HawkSoft | Jenesis | 
|---|---|---|
| **Accounting** | 8.5 (34 reviews) | 8.0 (83 reviews) | 
| **Contact Management** | 9.3 (52 reviews) | 9.1 (90 reviews) | 
| **Commissions** | 8.5 (36 reviews) | 7.9 (78 reviews) | 
| **Sales Tools** | 8.2 (49 reviews) | 8.6 (81 reviews) | 
| **Reporting & Statistics** | 9.0 (54 reviews) | 9.1 (92 reviews) | 
| **Payment Processing** | 9.3 (43 reviews) | 8.6 (86 reviews) | 
| **Email Integration** | 8.9 (54 reviews) | 8.3 (93 reviews) | 
| **Task Management** | 9.4 (51 reviews) | 9.2 (97 reviews) | 
| **Third-Party Integrations** | Not enough data | Not enough data | 
| **Accounting Integration** | Not enough data | Not enough data | 
| **Alerts/Notifications** | Not enough data | Not enough data | 
| **Calendar Management** | Not enough data | Not enough data | 
| **Pipeline Management** | Not enough data | Not enough data | 
| **Commission Management** | Not enough data | Not enough data | 
| **Email Management** | Not enough data | Not enough data | 
| **User Management** | Not enough data | Not enough data | 
| **Forms Management** | Not enough data | Not enough data | 
| **Invoice Management** | Not enough data | Not enough data | 
| **Workflow Management** | Not enough data | Not enough data | 
| **Document Management** | Not enough data | Not enough data | 
| **Contact Database** | Not enough data | Not enough data | 

#### Insurance Documentation

| Feature | HawkSoft | Jenesis | 
|---|---|---|
| **Claims Management** | 8.5 (41 reviews) | 8.2 (78 reviews) | 
| **Insurance Policy Management** | 9.5 (57 reviews) | 9.3 (97 reviews) | 
| **Invoicing & Receipts** | 9.0 (46 reviews) | 8.7 (93 reviews) | 
| **Electronic Signatures** | 9.3 (36 reviews) | 7.7 (84 reviews) | 
| **Client Management** | Not enough data | Not enough data | 
| **Lead Management** | Not enough data | Not enough data | 

#### Additional Functionality

| Feature | HawkSoft | Jenesis | 
|---|---|---|
| **Client Portal** | Not enough data | Not enough data | 
| **Access Controls/Permissions** | Not enough data | Not enough data | 
| **AI Copilot** | Not enough data | Not enough data | 
| **Audit Trail** | Not enough data | Not enough data | 
| **Search/Filter** | Not enough data | Not enough data | 
| **Commission Calculations** | Not enough data | Not enough data | 
| **Insurance Rating** | Not enough data | Not enough data | 
| **Activity Tracking** | Not enough data | Not enough data | 
| **API** | Not enough data | Not enough data | 
| **Customizable Templates** | Not enough data | Not enough data | 
| **Customizable Branding** | Not enough data | Not enough data | 
| **Document Storage** | Not enough data | Not enough data | 
| **Property & Casualty** | Not enough data | Not enough data | 
| **Configurable Workflow** | Not enough data | Not enough data | 
| **Life & Health** | Not enough data | Not enough data | 
| **Monitoring** | Not enough data | Not enough data | 
| **Status Tracking** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Generative AI** | Not enough data | Not enough data | 
| **Document Templates** | Not enough data | Not enough data | 
| **Self Service Portal** | Not enough data | Not enough data | 
| **Reminders** | Not enough data | Not enough data | 
| **Customizable Reports** | Not enough data | Not enough data | 
| **SSL Security** | Not enough data | Not enough data | 
| **Customizable Fields** | Not enough data | Not enough data | 
| **Referral Tracking** | Not enough data | Not enough data | 
| **Quotes/Estimates** | Not enough data | Not enough data | 
| **Risk Assessment** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (1):** [Insurance Agency Management Systems](https://www.g2.com/categories/insurance-agency-management-systems)

**Unique to HawkSoft (2):** [Property & Casualty Policy Administration Systems](https://www.g2.com/categories/property-casualty-policy-administration-systems), [Insurance Suites Software](https://www.g2.com/categories/insurance-suites)



---
## Reviewer Demographics

### By Company Size

| Segment | HawkSoft | Jenesis | 
|---|---|---|
| **Small-Business** | 95.2% | 98.6% | 
| **Mid-Market** | 2.4% | 0.7% | 
| **Enterprise** | 2.4% | 0.7% | 

### By Industry

#### HawkSoft

- **Insurance:** 95.2%
- **Retail:** 1.2%
- **Information Technology and Services:** 1.2%
- **Information Services:** 1.2%
- **Financial Services:** 1.2%

#### Jenesis

- **Insurance:** 95.9%
- **Financial Services:** 1.4%
- **Real Estate:** 0.7%
- **Oil & Energy:** 0.7%
- **Investment Management:** 0.7%
- **Airlines/Aviation:** 0.7%

---
## Alternatives

### Alternatives to HawkSoft

- [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) — 4.4/5 stars (722 reviews)
- [Applied Epic](https://www.g2.com/products/applied-epic/reviews) — 4.4/5 stars (1802 reviews)
- [AMS360](https://www.g2.com/products/ams360/reviews) — 4.3/5 stars (1070 reviews)
- [QQCatalyst](https://www.g2.com/products/qqcatalyst/reviews) — 4.4/5 stars (671 reviews)
- [Applied TAM](https://www.g2.com/products/applied-tam/reviews) — 3.4/5 stars (56 reviews)
- [BriteCore](https://www.g2.com/products/britecore/reviews) — 4.3/5 stars (24 reviews)
- [BenefitPoint](https://www.g2.com/products/benefitpoint/reviews) — 4.2/5 stars (167 reviews)
- [Sagitta](https://www.g2.com/products/sagitta/reviews) — 3.9/5 stars (91 reviews)
- [AgencySmart](https://www.g2.com/products/agencysmart/reviews) — 4.8/5 stars (39 reviews)
- [Duck Creek Policy](https://www.g2.com/products/duck-creek-policy/reviews) — 4.6/5 stars (118 reviews)

### Alternatives to Jenesis

- [Applied Epic](https://www.g2.com/products/applied-epic/reviews) — 4.4/5 stars (1802 reviews)
- [AMS360](https://www.g2.com/products/ams360/reviews) — 4.3/5 stars (1070 reviews)
- [QQCatalyst](https://www.g2.com/products/qqcatalyst/reviews) — 4.4/5 stars (671 reviews)
- [EZLynx](https://www.g2.com/products/ezlynx-ezlynx/reviews) — 4.4/5 stars (722 reviews)
- [AgencySmart](https://www.g2.com/products/agencysmart/reviews) — 4.8/5 stars (39 reviews)
- [Applied TAM](https://www.g2.com/products/applied-tam/reviews) — 3.4/5 stars (56 reviews)
- [AgencyBloc AMS+](https://www.g2.com/products/agencybloc-ams/reviews) — 4.7/5 stars (42 reviews)
- [BenefitPoint](https://www.g2.com/products/benefitpoint/reviews) — 4.2/5 stars (167 reviews)
- [iLife Technologies](https://www.g2.com/products/ilife-technologies/reviews) — 4.7/5 stars (78 reviews)
- [InsuredMine](https://www.g2.com/products/insuredmine/reviews) — 4.7/5 stars (16 reviews)

---
## Top Discussions

### HawkSoft

- Title: [What is applied epic?](https://www.g2.com/discussions/hawksoft-what-is-applied-epic) — 2 comments
  > **Top comment:** "Applied Epic is another type of insurance agency management system software."
- Title: [What does EZLynx cost?](https://www.g2.com/discussions/what-does-ezlynx-cost) — 1 comment
  > **Top comment:** "Our agency has three locations and 20 users.  We have the consumer quoting add-on for our website as well.  The annual cost is approximately $4,500."

### Jenesis

- Title: [What is applied epic?](https://www.g2.com/discussions/what-is-applied-epic) — 1 comment
  > **Top comment:** "Features to build a better Insurance agency."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hawksoft-vs-jenesis)