# Hawksearch vs Klevu Comparison
---
## AI Generated Summary
- Users report that Hawksearch excels in its **Product Recommendations** feature, scoring 8.2, but Klevu outshines it with a score of 8.8, indicating a more effective recommendation engine that users find more relevant and personalized.
- Reviewers mention that Klevu's **Ease of Setup** is notably better, with a score of 8.3 compared to Hawksearch's 7.2, suggesting that Klevu provides a more user-friendly onboarding experience.
- G2 users highlight that Klevu's **Quality of Support** is superior, scoring 9.2 against Hawksearch's 8.4, which indicates that users feel more supported and satisfied with Klevu's customer service.
- Users on G2 report that Klevu's **Auto Complete** feature is more efficient, scoring 8.8 compared to Hawksearch's 7.7, leading to a smoother search experience for end-users.
- Reviewers say that Hawksearch's **Indexing** capabilities are less robust, scoring 7.6, while Klevu achieves a higher score of 8.6, suggesting that Klevu provides a more comprehensive and effective indexing process for better search results.
- Users say that Klevu's **Personalization Engine** is a standout feature, scoring 8.7, which is higher than Hawksearch's 8.6, indicating that Klevu offers more tailored experiences for users based on their behavior and preferences.



| | Hawksearch | Klevu | 
|---|---|---|
| **Star Rating** | 4.2 out of 5 | 3.0 out of 5 | 
| **Total Reviews** | 79 | 3 | 
| **Largest Market Segment** | Mid-Market (46.8% of reviews) | Enterprise (66.7% of reviews) | 
| **Entry Level Price** | $450.00 Per Month | Free | 

---
## Top Pros & Cons

### Hawksearch

Pros:
- Search Efficiency (10 reviews)
- Customer Support (8 reviews)

Cons:
- Improvement Needed (4 reviews)
- Feature Deficiency (3 reviews)

### Klevu

Pros:
- Product Discovery (2 reviews)
- Sales Growth (2 reviews)

Cons:
- Expensive (2 reviews)
- Complex Setup (1 reviews)

---
## Ratings Comparison
| Rating | Hawksearch | Klevu | 
|---|---|---|
  | **Meets Requirements** | 8.5 (69 reviews) | Not enough data | 
  | **Ease of Use** | 8.4 (72 reviews) | Not enough data | 
  | **Ease of Setup** | 7.4 (55 reviews) | Not enough data | 
  | **Ease of Admin** | 8.5 (49 reviews) | Not enough data | 
  | **Quality of Support** | 8.5 (72 reviews) | Not enough data | 
  | **Has the product been a good partner in doing business?** | 8.9 (49 reviews) | Not enough data | 
  | **Product Direction (% positive)** | 8.6 (73 reviews) | Not enough data | 

---
## Pricing

### Hawksearch

#### Entry-Level Pricing

Plan: Core

Price: $450.00 Per Month

Description: Get started quickly and grow

Key Features:
- 50k Monthly Searches
- 10k Records
- Implementation Included

[Browse all 3 editions](https://www.g2.com/products/hawksearch/pricing)

#### Free Trial

No

### Klevu

#### Entry-Level Pricing

Plan: Free trial

Price: Free

Description: 14-day free trial.

Key Features:
- Free trial, full access included
- No obligation to continue
- No credit card required

[Learn more about Klevu](https://www.g2.com/products/klevu/reviews)

#### Free Trial

Yes

---
## Features Comparison By Category

### E-Commerce Personalization

| Product | Score | Reviews |
|---|---|---|
| **Hawksearch** | N/A | N/A |
| **Klevu** | N/A | N/A |

#### Visitor Behavior

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **Monitoring** | Not enough data | Not enough data | 
| **Targeting** | Not enough data | Not enough data | 
| **Guided Selling** | Not enough data | Not enough data | 

#### Templates

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **Library** | Not enough data | Not enough data | 
| **Customization** | Not enough data | Not enough data | 
| **Optimization** | Not enough data | Not enough data | 

#### Personalization

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **Recommendation** | Not enough data | Not enough data | 
| **Content** | Not enough data | Not enough data | 
| **Cart Abandonment** | Not enough data | Not enough data | 
| **Search** | Not enough data | Not enough data | 
| **Personalization Engine** | Not enough data | Not enough data | 
| **Product Recommendations** | Not enough data | Not enough data | 
| **A/B Testing** | Not enough data | Not enough data | 
| **Personalized Messaging** | Not enough data | Not enough data | 

#### Multichannel

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **Web** | Not enough data | Not enough data | 
| **Email** | Not enough data | Not enough data | 
| **Mobile** | Not enough data | Not enough data | 

#### Administration 

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **Marketing Campaigns** | Not enough data | Not enough data | 
| **Reports & Analytics** | Not enough data | Not enough data | 
| **User Data** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

#### Agentic AI - E-Commerce Personalization

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 

### E-Merchandising

| Product | Score | Reviews |
|---|---|---|
| **Hawksearch** | 7.9/10 | 21 |
| **Klevu** | N/A | N/A |

#### Merchandising

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **Product Recommendations** | 8.4 (16 reviews) | Not enough data | 
| **Product Search** | 8.7 (19 reviews) | Not enough data | 
| **Product Display** | 8.3 (15 reviews) | Not enough data | 
| **Media File Storage** | 7.5 (10 reviews) | Not enough data | 
| **Web Content Management** | 7.9 (12 reviews) | Not enough data | 

#### Analytics

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **Reports & Analytics** | 7.6 (18 reviews) | Not enough data | 
| **Customer Data** | 7.3 (15 reviews) | Not enough data | 

#### Administration

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **Integrations** | 8.0 (18 reviews) | Not enough data | 
| **Dashboard** | 7.7 (18 reviews) | Not enough data | 

### E-Commerce Search

| Product | Score | Reviews |
|---|---|---|
| **Hawksearch** | 7.7/10 | 26 |
| **Klevu** | N/A | N/A |

#### Search Setup

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **Indexing** | 7.9 (25 reviews) | Not enough data | 
| **Auto Complete** | 7.7 (25 reviews) | Not enough data | 
| **Product Information** | 8.3 (23 reviews) | Not enough data | 
| **Stemming** | 7.5 (20 reviews) | Not enough data | 

#### Product Discovery

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **Recommendations** | 7.9 (20 reviews) | Not enough data | 
| **Conversion** | 7.4 (19 reviews) | Not enough data | 
| **Personalization** | 6.8 (20 reviews) | Not enough data | 
| **Faceted Search** | 7.9 (19 reviews) | Not enough data | 
| **Ranking and Relevancy** | 8.2 (22 reviews) | Not enough data | 

#### Integration

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **E-Commerce** | 8.0 (20 reviews) | Not enough data | 
| **PIM** | 7.0 (15 reviews) | Not enough data | 
| **Merchadising** | 7.6 (18 reviews) | Not enough data | 

### Site Search Software

| Product | Score | Reviews |
|---|---|---|
| **Hawksearch** | 8.3/10 | 10 |
| **Klevu** | N/A | N/A |

#### Agentic AI - Site Search

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Search Experience Management - Site Search

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **Query Suggestions** | Not enough data | Not enough data | 
| **Typo Tolerance** | Not enough data | Not enough data | 
| **Synonyms** | Not enough data | Not enough data | 
| **Natural Language** | Not enough data | Not enough data | 
| **Rankings** | Not enough data | Not enough data | 
| **Personalization** | Not enough data | Not enough data | 

#### Functionality - Site Search

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **Search Analytics** | 8.3 (6 reviews) | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Federated Search** | Not enough data | Not enough data | 
| **Multi-Language Support** | Not enough data | Not enough data | 

#### Generative AI - Site Search

| Feature | Hawksearch | Klevu | 
|---|---|---|
| **Text Generation** | Not enough data | Not enough data | 
| **Text Summarization** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (4):** [Site Search Software](https://www.g2.com/categories/site-search-software), [E-Commerce Search Software](https://www.g2.com/categories/e-commerce-search), [E-Merchandising Software](https://www.g2.com/categories/e-merchandising), [E-Commerce Personalization Software](https://www.g2.com/categories/e-commerce-personalization)




---
## Reviewer Demographics

### By Company Size

| Segment | Hawksearch | Klevu | 
|---|---|---|
| **Small-Business** | 27.3% | 0% | 
| **Mid-Market** | 46.8% | 33.3% | 
| **Enterprise** | 26.0% | 66.7% | 

### By Industry

#### Hawksearch

- **Retail:** 28.6%
- **Electrical/Electronic Manufacturing:** 6.5%
- **Wholesale:** 6.5%
- **Business Supplies and Equipment:** 6.5%
- **Consumer Goods:** 3.9%
- **Apparel & Fashion:** 3.9%
- **Publishing:** 2.6%
- **Building Materials:** 2.6%
- **Sporting Goods:** 2.6%
- **Marketing and Advertising:** 2.6%
- **Other:** 33.8%

#### Klevu

- **Retail:** 33.3%
- **Information Technology and Services:** 33.3%
- **Apparel & Fashion:** 33.3%

---
## Alternatives

### Alternatives to Hawksearch

- [Algolia](https://www.g2.com/products/algolia/reviews) — 4.5/5 stars (453 reviews)
- [Athos Commerce](https://www.g2.com/products/athos-commerce-athos-commerce/reviews) — 4.5/5 stars (221 reviews)
- [Coveo](https://www.g2.com/products/coveo/reviews) — 4.3/5 stars (142 reviews)
- [Elasticsearch](https://www.g2.com/products/elastic-elasticsearch/reviews) — 4.5/5 stars (292 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (774 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (624 reviews)
- [Doofinder](https://www.g2.com/products/doofinder/reviews) — 4.7/5 stars (513 reviews)
- [Salesforce B2C Commerce](https://www.g2.com/products/salesforce-b2c-commerce/reviews) — 4.3/5 stars (593 reviews)
- [Sitecore Digital Experience Platform](https://www.g2.com/products/sitecore-digital-experience-platform/reviews) — 4.1/5 stars (648 reviews)
- [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) — 4.8/5 stars (431 reviews)

### Alternatives to Klevu

- [Algolia](https://www.g2.com/products/algolia/reviews) — 4.5/5 stars (453 reviews)
- [Nosto](https://www.g2.com/products/nosto/reviews) — 4.6/5 stars (235 reviews)
- [Luigi's Box](https://www.g2.com/products/luigi-s-box/reviews) — 4.8/5 stars (431 reviews)
- [Bloomreach](https://www.g2.com/products/bloomreach-bloomreach/reviews) — 4.6/5 stars (774 reviews)
- [Clerk.io](https://www.g2.com/products/clerk-io/reviews) — 4.8/5 stars (126 reviews)
- [Insider One](https://www.g2.com/products/insider-one/reviews) — 4.8/5 stars (1414 reviews)
- [Adobe Commerce (formerly Magento Commerce)](https://www.g2.com/products/adobe-commerce-formerly-magento-commerce/reviews) — 4.0/5 stars (624 reviews)
- [Doofinder](https://www.g2.com/products/doofinder/reviews) — 4.7/5 stars (513 reviews)
- [ActiveCampaign](https://www.g2.com/products/activecampaign/reviews) — 4.4/5 stars (14766 reviews)
- [Brevo Marketing Platform](https://www.g2.com/products/brevo-marketing-platform/reviews) — 4.5/5 stars (2617 reviews)

---
## Top Discussions

### Hawksearch

- Title: [How does Hawk Search help SEO?](https://www.g2.com/discussions/seo-d353edd0-94c1-4f71-8558-6ed976ad2c2e) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "The ability to create search engine friendly URLs is a feature that enables the creation of URL’s that are optimized for your target keywords. SEO booster..."
- Title: [What differentiates Hawk Search from other site search engines?](https://www.g2.com/discussions/other-search-engines) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hawk Search is platform agnostic and delivers a scalable and flexible software solution that enables you to optimize the customer experience and marketing..."
- Title: [What features does Hawk Search include?](https://www.g2.com/discussions/features-06f98bc5-1dae-4ec9-9f26-659f03be1fb3) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "- Site Search– deliver relevant results based on the search phrase
- Guided Navigation – provide customers with the ability to filter products based on..."
- Title: [What is a hosted solution?](https://www.g2.com/discussions/hosted-solution-91fa7bf5-510c-44d1-b71f-96a08c69b29c) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "A hosted solution is also known as Software-as-a-Service (SaaS). In a SaaS model, the software and data associated with an implementation are hosted and..."
- Title: [What is Hawk Search?](https://www.g2.com/discussions/hawk-search) — 1 comment, 1 upvote *(includes official response)*
  > **Top comment:** "Hawk Search is a feature-rich eCommerce site search solution. Its robust functionality is designed to make it easy to deliver an excellent customer..."

### Klevu

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/hawksearch-vs-klevu)