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At a Glance
Market Segments
Small-Business (70.5% of reviews)
Small-Business (89.9% of reviews)
Entry-Level Pricing
No pricing available
$0
Interakt
Star Rating
(64)4.5 out of 5
Market Segments
Small-Business (70.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about InteraktSendPulse
Star Rating
(704)4.6 out of 5
Market Segments
Small-Business (89.9% of reviews)
Pros & Cons
Entry-Level Pricing
$0
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that SendPulse excels in user satisfaction, reflected in its higher overall score compared to Interakt. Users appreciate the platform's intuitive email builder and automation tools, which streamline campaign management without technical complexity.
- Users say that SendPulse's implementation process is notably quick and easy, with many highlighting the swift setup and user-friendly interface. In contrast, while Interakt is also recognized for its ease of use, it doesn't quite match the same level of enthusiasm for setup speed.
- Reviewers mention that SendPulse offers a robust chatbot feature that automates customer support tasks effectively. This is a significant advantage for businesses looking to enhance their customer engagement, whereas Interakt, while strong in team communication, lacks the same depth in automation features.
- According to verified reviews, SendPulse stands out with its comprehensive email marketing capabilities, receiving praise for its professional templates and email verification features. Interakt, on the other hand, is noted for its integration with WhatsApp, which is beneficial for handling customer queries but may not be as versatile for email marketing.
- Users highlight that SendPulse's customer support quality is commendable, although it scores slightly lower than Interakt in this area. Interakt users appreciate the centralized communication feature that allows teams to manage all client interactions from a single mobile number, enhancing collaboration.
- Reviewers note that SendPulse has a significantly larger user base, which contributes to its reliability and the richness of user feedback. With over 676 reviews, it provides a more comprehensive view of user experiences compared to Interakt's 64 reviews, making SendPulse a more trusted choice for small businesses.
Pricing
Entry-Level Pricing
Interakt
No pricing availableFree Trial
Interakt
No trial information availableSendPulse
Free Trial is available
Ratings
Meets Requirements
8.9
40
9.0
586
Ease of Use
8.7
40
9.0
598
Ease of Setup
9.0
27
8.9
418
Ease of Admin
9.1
24
8.9
362
Quality of Support
9.1
40
8.8
530
Has the product been a good partner in doing business?
9.2
25
9.0
341
Product Direction (% positive)
8.7
36
9.3
590
Features by Category
Sales Force Automation
Not enough data
8.4
77
Not enough data
8.4
69
Not enough data
8.3
78
Not enough data
8.2
73
Not enough data
8.1
68
Not enough data
8.3
69
Not enough data
8.2
68
Not enough data
8.2
69
Not enough data
8.2
72
Marketing Automation
Not enough data
8.6
82
Not enough data
8.6
82
Not enough data
8.5
79
Not enough data
8.1
75
Customer Support
Not enough data
8.3
78
Not enough data
8.4
79
Not enough data
8.6
81
Not enough data
7.8
73
Not enough data
8.2
74
Reporting & Analytics
Not enough data
8.4
74
Not enough data
8.6
76
Not enough data
Feature Not Available
Mobile & Social
Not enough data
8.4
71
Not enough data
8.7
74
Not enough data
8.3
68
Platform
Not enough data
8.6
95
Not enough data
8.5
99
Not enough data
8.5
94
Not enough data
8.2
85
Not enough data
Feature Not Available
Not enough data
8.3
84
Not enough data
8.8
98
Not enough data
8.5
84
Integration
Not enough data
8.5
92
Not enough data
8.4
90
Not enough data
8.3
80
Generative AI
Not enough data
7.8
42
Agentic AI - CRM
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Email Marketing
Not enough data
8.8
240
|
Verified
Not enough data
8.7
249
|
Verified
Not enough data
8.7
232
|
Verified
Not enough data
8.7
237
|
Verified
Not enough data
8.7
242
|
Verified
Not enough data
8.6
239
|
Verified
Not enough data
8.5
218
|
Verified
Not enough data
8.5
166
|
Verified
Not enough data
Feature Not Available
Reporting & Analytics
Not enough data
8.2
204
|
Verified
Not enough data
8.5
242
|
Verified
Generative AI
Not enough data
7.8
112
Not enough data
Feature Not Available
Agentic AI - Email Marketing
Not enough data
6.9
13
Not enough data
6.4
13
Not enough data
6.8
12
Not enough data
6.8
13
Not enough data
6.9
13
Integration
Not enough data
8.7
196
|
Verified
Not enough data
8.2
179
|
Verified
Not enough data
8.0
164
|
Verified
Not enough data
8.1
152
|
Verified
Not enough data
8.5
164
|
Verified
Not enough data
8.2
153
|
Verified
Administration
Not enough data
8.9
46
Not enough data
Feature Not Available
Not enough data
8.5
47
Not enough data
8.9
43
Not enough data
8.4
43
Not enough data
Feature Not Available
Integrations
Not enough data
8.6
38
Not enough data
8.6
37
Not enough data
9.0
41
Not enough data
Feature Not Available
Platform
Not enough data
8.8
40
Not enough data
8.5
37
Not enough data
8.1
36
Not enough data
8.8
42
Not enough data
8.6
39
Not enough data
8.8
43
Not enough data
8.5
38
Not enough data
9.0
44
Diagnosis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.9
79
Not enough data
8.9
76
Tracking
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.6
82
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Reporting
Not enough data
8.8
83
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Deliverability
Not enough data
6.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Not enough data
8.0
5
Campaigns
Not enough data
8.8
40
Not enough data
9.0
41
Not enough data
Feature Not Available
Not enough data
8.2
37
Not enough data
8.8
38
Analytics
Not enough data
8.8
39
Not enough data
8.7
39
Optimization
Not enough data
8.9
34
Not enough data
8.6
38
Not enough data
8.8
36
Not enough data
8.4
37
Agentic AI - Push Notification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Templates
Not enough data
9.2
51
Not enough data
7.7
41
Not enough data
8.3
41
Not enough data
8.9
50
Edit
Not enough data
8.7
46
Not enough data
9.1
50
Not enough data
9.1
49
Logistics
Not enough data
9.1
48
Not enough data
7.9
46
Not enough data
8.4
45
Not enough data
8.9
47
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Template Builder
Not enough data
Not enough data
Not enough data
Not enough data
Text Messaging
Not enough data
8.9
58
|
Verified
Not enough data
8.3
48
|
Verified
Not enough data
8.8
50
|
Verified
Not enough data
8.4
48
|
Verified
Not enough data
8.1
45
|
Verified
Not enough data
8.3
45
|
Verified
Not enough data
8.9
49
|
Verified
Not enough data
8.6
51
SMS Platform
Not enough data
8.5
47
|
Verified
Not enough data
8.5
49
|
Verified
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
8.7
47
|
Verified
Agentic AI - SMS Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
8.3
17
Not enough data
8.3
15
Not enough data
7.4
14
Not enough data
Design
8.1
14
Not enough data
7.9
15
Not enough data
8.2
17
Not enough data
7.9
16
Not enough data
8.6
16
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Responses
Not enough data
8.7
207
Not enough data
8.7
208
Not enough data
8.8
193
Not enough data
8.6
193
Not enough data
8.6
181
Platform
Not enough data
8.7
198
Not enough data
8.7
202
Not enough data
8.6
184
Not enough data
8.6
190
Not enough data
Feature Not Available
Not enough data
8.6
174
Not enough data
8.8
186
Generative AI
Not enough data
8.2
143
Not enough data
Feature Not Available
Page Customization
Not enough data
9.1
41
Not enough data
8.6
41
Not enough data
8.9
34
Not enough data
8.5
36
Page Optimization
Not enough data
8.6
33
Not enough data
8.8
36
Not enough data
8.5
34
Not enough data
8.5
29
Integrations
Not enough data
8.2
34
Not enough data
8.9
38
Not enough data
8.6
36
Generative AI
Not enough data
Feature Not Available
Agentic AI - Landing Page Builders
Not enough data
Not enough data
Messaging Channels
6.3
5
Not enough data
6.4
7
Not enough data
6.4
6
Not enough data
8.0
9
Not enough data
Administration
8.3
11
Not enough data
9.5
10
Not enough data
8.0
9
Not enough data
8.6
11
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Agentic AI - Email Verification
Not enough data
Not enough data
Generative AI
Not enough data
8.5
24
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Communication
8.0
11
8.8
30
8.5
12
8.7
30
6.3
9
8.5
29
8.3
10
8.7
26
7.4
7
Feature Not Available
Internal Use
7.9
12
8.6
31
7.7
11
8.7
26
8.6
11
8.8
27
7.5
10
Feature Not Available
8.5
11
8.8
26
8.6
12
Feature Not Available
Generative AI
Not enough data
Not enough data
Self-Service Experience
7.7
15
Not enough data
8.2
13
Not enough data
6.9
13
Not enough data
7.3
16
Not enough data
7.3
17
Not enough data
Self-Service Platform
7.9
15
Not enough data
8.8
16
Not enough data
6.8
14
Not enough data
8.3
16
Not enough data
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Process
6.3(won by default)
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Channels
5.7(won by default)
5
Not enough data
5.7(won by default)
5
Not enough data
7.3(won by default)
5
Not enough data
6.7(won by default)
5
Not enough data
8.3(won by default)
5
Not enough data
Insight
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
8.0(won by default)
5
Not enough data
Analysis
Not enough data
8.7
47
|
Verified
Not enough data
9.1
51
|
Verified
Not enough data
8.4
34
|
Verified
Not enough data
8.8
34
|
Verified
Campaigns
Not enough data
Feature Not Available
Not enough data
8.8
47
|
Verified
Not enough data
8.5
43
|
Verified
Not enough data
8.6
45
|
Verified
Not enough data
9.0
37
|
Verified
Not enough data
8.7
36
|
Verified
Engagement
Not enough data
8.8
42
|
Verified
Platform
Not enough data
9.0
49
|
Verified
Not enough data
8.9
52
|
Verified
Not enough data
8.6
45
|
Verified
Agentic AI - Mobile Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Interakt and SendPulse are categorized as Live Chat
Unique Categories
Interakt is categorized as Customer Self-Service, Social Customer Service, Customer Communications Management, and Proactive Notification
SendPulse is categorized as SMS Marketing, Email Template Builder, Push Notification, Email Deliverability, Email Verification, Chatbots, Landing Page Builders, Transactional Email, CRM, Mobile Marketing, and Email Marketing
Reviews
Reviewers' Company Size
Interakt
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SendPulse
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Apparel & Fashion
14.5%
Retail
11.3%
Marketing and Advertising
9.7%
Information Technology and Services
6.5%
Food & Beverages
6.5%
Other
51.6%
Marketing and Advertising
12.5%
Information Technology and Services
6.4%
Education Management
5.6%
Computer Software
5.2%
Financial Services
4.3%
Other
66.0%
Alternatives
Discussions
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