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At a Glance
Market Segments
Small-Business (95.2% of reviews)
Small-Business (73.8% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
HappyScribe
Star Rating
(24)4.8 out of 5
Market Segments
Small-Business (95.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HappyScribeOtter.ai
Star Rating
(442)4.4 out of 5
Market Segments
Small-Business (73.8% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Happy Scribe excels in Speaker Identification with a score of 9.7, allowing for clear differentiation between speakers in transcriptions, while Otter.ai falls short with a score of 7.5, leading to potential confusion in multi-speaker scenarios.
- Reviewers mention that Happy Scribe's Timecode Management feature, rated at 10.0, is highly praised for its precision, making it easier for users to reference specific parts of the audio, whereas Otter.ai's score of 8.6 indicates a less robust offering in this area.
- G2 users highlight Happy Scribe's superior Closed Captioning capabilities, achieving a perfect score of 10.0, which is essential for accessibility, compared to Otter.ai's score of 7.9, suggesting that users may find it less effective for creating captions.
- Users on G2 appreciate Happy Scribe's Custom Dictionary feature, also rated at 10.0, which allows for personalized vocabulary, enhancing transcription accuracy, while Otter.ai's score of 7.7 indicates limitations in this customization.
- Reviewers mention that Happy Scribe's Text Editing capabilities are top-notch with a score of 10.0, providing users with extensive editing tools, whereas Otter.ai's score of 7.8 suggests a more basic editing experience.
- Users say that Happy Scribe's Spell Check and Punctuation feature, rated at 9.2, significantly improves the quality of transcriptions, while Otter.ai's lower score of 7.5 indicates that users may encounter more errors in this area.
Pricing
Entry-Level Pricing
HappyScribe
No pricing availableOtter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
HappyScribe
No trial information availableOtter.ai
Free Trial is available
Ratings
Meets Requirements
9.8
9
8.7
372
Ease of Use
8.7
9
9.0
377
Ease of Setup
10.0
5
9.0
271
Ease of Admin
Not enough data
8.6
88
Quality of Support
10.0
7
8.4
238
Has the product been a good partner in doing business?
Not enough data
8.6
81
Product Direction (% positive)
8.8
10
8.8
361
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Performance Analysis
Not enough data
6.6
68
Not enough data
6.8
67
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
61
Not enough data
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Agent Performance Management
Not enough data
7.7
74
Not enough data
8.7
82
Not enough data
8.6
81
Generative AI
Not enough data
8.7
78
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Voice
Feature Not Available
8.5
184
9.0
7
8.0
195
Transcription
9.7
5
7.7
192
10.0
6
8.7
179
10.0
6
7.9
157
10.0
5
7.3
159
Editing
8.3
6
8.1
171
9.2
6
Feature Not Available
10.0
7
7.9
175
8.3
6
Feature Not Available
Integration
Not enough data
7.9
156
Not enough data
7.6
52
9.7
5
8.3
168
Feature Not Available
7.8
149
Not enough data
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
177
Not enough data
8.0
175
Not enough data
8.4
175
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
169
Not enough data
7.7
169
Not enough data
8.7
173
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.6
171
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.8
85
Not enough data
8.0
83
Deployment & Integration - Voice Recognition
Not enough data
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
8.0
17
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
63
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
65
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
62
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
Categories
Categories
Shared Categories
HappyScribe and Otter.ai are categorized as Transcription and AI Note-Taking Software
Unique Categories
HappyScribe has no unique categories
Otter.ai is categorized as Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Reviews
Reviewers' Company Size
HappyScribe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Professional Training & Coaching
19.0%
Marketing and Advertising
19.0%
Publishing
9.5%
Religious Institutions
4.8%
Non-Profit Organization Management
4.8%
Other
42.9%
Marketing and Advertising
11.4%
Computer Software
11.4%
Information Technology and Services
7.1%
Consulting
6.9%
Higher Education
5.0%
Other
58.1%
Discussions
What does happy scribe do?
1 Comment
GC
Happy Scribe transcribes your audios. It uses AI but they also have a service where humans do it for better accuracy. The cool thing about HS is that when...Read more
HappyScribe has no more discussions with answers
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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