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Compare HappyScribe and Otter.ai 
Featured Products
At a Glance
Market Segments
Small-Business (95.2% of reviews)
Small-Business (73.2% of reviews)
Entry-Level Pricing
No pricing available
Free 1 User
HappyScribe
Star Rating
(24)4.8 out of 5
Market Segments
Small-Business (95.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about HappyScribeOtter.ai
Star Rating
(455)4.4 out of 5
Market Segments
Small-Business (73.2% of reviews)
Pros & Cons
Entry-Level Pricing
Free 1 User
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Otter.ai excels in note-taking and meeting transcription, with users appreciating its seamless integration with platforms like Google Meet and Zoom. One user highlighted how the meeting summaries provided by Otter.ai are "quite useful," making it a reliable choice for capturing detailed notes during discussions.
- Users say that HappyScribe stands out for its ease of use and quick setup. Many reviewers have praised the platform for its intuitive interface, with one noting, "I love how easy HappyScribe is to use, making the initial setup a breeze," which is particularly beneficial for those who need to get started quickly.
- According to verified reviews, Otter.ai has a larger user base and more recent activity, which contributes to its higher overall satisfaction score. With 27 recent reviews compared to HappyScribe's single review, users can feel more confident in the ongoing support and updates that Otter.ai provides.
- Reviewers mention that HappyScribe offers impressive accuracy in transcription, especially for various accents. Users have noted that it handles accents effortlessly and provides quick, fuss-free service when adding subtitles to videos, making it a strong contender for those focused on transcription quality.
- Users highlight that while Otter.ai is effective for meeting notes, it sometimes lacks the customization options that HappyScribe provides. For instance, HappyScribe allows users to create custom dictionaries, which can enhance transcription accuracy for specific terminology, a feature that some Otter.ai users wish they had.
- G2 reviewers indicate that HappyScribe's pay-as-you-go model is appealing for small businesses, allowing users to start with a minimal balance. This flexibility is particularly attractive for those who may not need extensive transcription services, contrasting with Otter.ai's free tier that may not offer the same level of customization.
Pricing
Entry-Level Pricing
HappyScribe
No pricing availableOtter.ai
Basic
Free
1 User
For those who want to give it a try
- Zoom, MS Teams, and Google Meet
- AI Chat within and across meetings
- AI meeting workflows
Free Trial
HappyScribe
No trial information availableOtter.ai
Free Trial is available
Ratings
Meets Requirements
9.8
9
8.7
381
Ease of Use
8.7
9
9.0
386
Ease of Setup
10.0
5
9.0
280
Ease of Admin
Not enough data
8.6
91
Quality of Support
10.0
7
8.4
247
Has the product been a good partner in doing business?
Not enough data
8.6
84
Product Direction (% positive)
8.8
10
8.9
369
Features by Category
Lead Facilitation
Not enough data
Feature Not Available
Not enough data
6.1
67
Not enough data
Feature Not Available
Not enough data
6.8
16
Organization
Not enough data
Feature Not Available
Not enough data
8.4
67
Not enough data
7.6
17
Performance Analysis
Not enough data
6.6
68
Not enough data
6.8
67
Sales Analysis
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
8.1
61
Not enough data
8.6
60
Agentic AI - AI Sales Assistant
Not enough data
8.6
6
Not enough data
8.6
6
Not enough data
8.9
6
Not enough data
8.6
6
Not enough data
8.3
6
Not enough data
8.3
6
Not enough data
8.6
6
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
8.9
11
Not enough data
8.2
11
Business Instant Messaging
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Business Instant Messaging
Not enough data
8.2
11
Not enough data
8.3
12
Not enough data
8.5
11
Generative AI - Business Instant Messaging
Not enough data
9.3
5
AI - Business Instant Messaging
Not enough data
9.7
5
Not enough data
9.7
5
Not enough data
8.7
5
Not enough data
9.0
5
Agentic AI - Business Instant Messaging
Not enough data
Not enough data
Not enough data
Not enough data
Call Analytics
Not enough data
8.7
89
Not enough data
8.3
88
Not enough data
8.5
86
Not enough data
7.5
22
Agent Performance Management
Not enough data
7.7
74
Not enough data
8.7
83
Not enough data
8.6
81
Generative AI
Not enough data
8.7
79
Agentic AI - Conversation Intelligence
Not enough data
8.2
23
Not enough data
8.2
23
Not enough data
8.0
23
Not enough data
8.3
23
Not enough data
8.3
22
Not enough data
8.2
22
Not enough data
7.7
22
Voice
Feature Not Available
8.5
184
9.0
7
8.0
197
Transcription
9.7
5
7.7
192
10.0
6
8.7
179
10.0
6
7.9
157
10.0
5
7.3
159
Editing
8.3
6
8.1
171
9.2
6
Feature Not Available
10.0
7
7.9
176
8.3
6
Feature Not Available
Integration
Not enough data
7.9
156
Not enough data
7.6
52
9.7
5
8.3
168
Feature Not Available
7.8
149
Not enough data
8.0
159
Agentic AI - Transcription
Not enough data
8.4
50
Not enough data
8.2
49
Not enough data
7.9
48
Meeting Prep - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Meeting Automation - AI Meeting Assistants
Not enough data
8.9
184
Not enough data
8.0
176
Not enough data
8.4
178
Meeting Insights - AI Meeting Assistants
Not enough data
8.0
169
Not enough data
7.7
170
Not enough data
8.7
178
Accessibility - AI Meeting Assistants
Not enough data
Feature Not Available
Not enough data
8.6
173
Not enough data
Feature Not Available
Agentic AI - AI Meeting Assistants
Not enough data
8.3
84
Not enough data
7.9
83
Not enough data
7.9
86
Not enough data
8.0
83
Deployment & Integration - Voice Recognition
Not enough data
8.5
17
Not enough data
7.5
16
Not enough data
8.5
17
Not enough data
8.9
17
Performance Optimization - Voice Recognition
Not enough data
7.9
18
Not enough data
8.6
16
Not enough data
8.1
16
Not enough data
8.0
15
Not enough data
8.8
15
Security & Compliance - Voice Recognition
Not enough data
8.7
15
Not enough data
8.6
15
Not enough data
8.6
15
Advanced AI & Biometric Features - Voice Recognition
Not enough data
7.7
15
Not enough data
8.1
15
Not enough data
8.1
16
Not enough data
7.2
16
Agentic AI - Voice Recognition
Not enough data
8.4
15
Agentic AI - Note-Taking Software
Not enough data
9.0
28
Action Item Detection - AI Note-taking Software
Not enough data
8.5
63
Not enough data
8.9
63
Automatic Transcription - AI Note-taking Software
Not enough data
8.7
66
Collaboration & Sharing - AI Note-taking Software
Not enough data
8.3
61
Language & Accent Support - AI Note-taking Software
Not enough data
7.6
62
Multi-Platform Integration - AI Note-taking Software
Not enough data
7.8
63
Privacy & Security Controls - AI Note-taking Software
Not enough data
8.1
59
Searchable Note Archives - AI Note-taking Software
Not enough data
8.2
64
Speaker Identification - AI Note-taking Software
Not enough data
7.9
65
Categories
Categories
Shared Categories
HappyScribe and Otter.ai are categorized as Transcription and AI Note-Taking Software
Unique Categories
HappyScribe has no unique categories
Otter.ai is categorized as Business Instant Messaging, Conversation Intelligence, AI Sales Assistant, Note-Taking Software, Voice Recognition, and AI Meeting Assistants
Reviews
Reviewers' Company Size
HappyScribe
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Otter.ai
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Professional Training & Coaching
19.0%
Marketing and Advertising
19.0%
Publishing
9.5%
Religious Institutions
4.8%
Non-Profit Organization Management
4.8%
Other
42.9%
Marketing and Advertising
11.4%
Computer Software
11.2%
Information Technology and Services
7.2%
Consulting
7.0%
Higher Education
4.9%
Other
58.3%
Discussions
What does happy scribe do?
1 Comment
GC
Happy Scribe transcribes your audios. It uses AI but they also have a service where humans do it for better accuracy. The cool thing about HS is that when...Read more
HappyScribe has no more discussions with answers
What does otter AI do?
2 Comments
FT
Otter.ai is an artificial intelligence transcription service that automatically creates text transcriptions of online meetings and audio recordings.Read more
Custom vocabulary
1 Comment
RD
Hello! I wanted to let you know that Equal Time (www.equaltime.io) offers Custom vocab (up to 1000 words or phrases). So you can add special tango terms as...Read more
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