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Compare HappyFox vs MindTouch
See this
comparison of HappyFox vs. MindTouch
based on data from user reviews. HappyFox rates 4.6/5 stars with 111 reviews. MindTouch rates 4.1/5 stars with 50 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Mighty
$29
per staff / month
 
Fantastic
$49
per staff / month
 
Enterprise
$69
per staff / month
 
Enterprise Plus
$89
per staff / month
 
Free Trial Unavailable
Free Trial Unavailable
HappyFox
Mighty
$29per staff / month
Fantastic
$49per staff / month
Enterprise
$69per staff / month
Enterprise Plus
$89per staff / month
Free Trial Unavailable
MindTouch
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.9
8.1
Ease of Use
Ease of Use
9.3
8.1
Ease of Setup
Ease of Setup
8.9
7.7
Ease of Admin
Ease of Admin
9.1
8.2
Quality of Support
Quality of Support
9.2
8.7
Ease of Doing Business With
Ease of Doing Business With
9.3
8.8
Product Direction (% positive)
Product Direction (% positive)
9.2
7.9
Meets Requirements
HappyFox
8.9
MindTouch
8.1
Ease of Use
HappyFox
9.3
MindTouch
8.1
Ease of Setup
HappyFox
8.9
MindTouch
7.7
Ease of Admin
HappyFox
9.1
MindTouch
8.2
Quality of Support
HappyFox
9.2
MindTouch
8.7
Ease of Doing Business With
HappyFox
9.3
MindTouch
8.8
Product Direction (% positive)
HappyFox
9.2
MindTouch
7.9

Features

Knowledge Share
Knowledge Base
HappyFox
8.5
MindTouch
9.2
Searchable Articles
HappyFox
8.8
MindTouch
8.2
Community Forums
HappyFox
Not enough data available
MindTouch
Not enough data available
Interactive FAQs & Forums
HappyFox
Not enough data available
MindTouch
Not enough data available
Interaction
Web Portals
HappyFox
7.4
MindTouch
8.8
Forum to Reponse
HappyFox
8.1
MindTouch
Not enough data available
Tickets and Tagging
HappyFox
9.3
MindTouch
8.0
Live Chat
HappyFox
8.1
MindTouch
8.1

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
45.9%
18.4%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
38.8%
59.2%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.3%
22.4%
HappyFox
Small-Business
45.9%
Mid-Market
38.8%
Enterprise
15.3%
MindTouch
Small-Business
18.4%
Mid-Market
59.2%
Enterprise
22.4%

Reviewers' Industry

 
Information Technology and Services
14.0%
Computer Software
36.4%
 
Computer Software
12.1%
Information Technology and Services
16.7%
 
Higher Education
6.4%
Financial Services
7.6%
 
Real Estate
3.8%
Telecommunications
6.1%
 
Education Management
3.8%
Internet
4.5%
 
Other
59.9%
Other
28.8%
HappyFox
Information Technology and Services
14.0%
Computer Software
12.1%
Higher Education
6.4%
Real Estate
3.8%
Education Management
3.8%
Other
59.9%
MindTouch
Computer Software
36.4%
Information Technology and Services
16.7%
Financial Services
7.6%
Telecommunications
6.1%
Internet
4.5%
Other
28.8%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

Most Helpful Critical Review
Most Helpful Critical Review
G2 User in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

G2 User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

 
HappyFox
Most Helpful Favorable Review
NARAYANA MOORTHY K.
Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

Most Helpful Critical Review
G2 User in Education Management

The chat history view is poor. Cant delete chats, the fact that you need to scroll down every time. This should be organised better.

MindTouch
Most Helpful Favorable Review
Charity D.
Industry Analyst / Tech Writer in Computer Software

We converted an entire documentation set from old-school FrameMaker-based PDFs to Mindtouch online help in less than a month. In the old tech writing world, this scheme would be laughably "impossible." Having previously worked in many Content Managements...

Most Helpful Critical Review
G2 User

Mindtouch support. Mindtouch price-performance ratio. Mindtouch promises, not kept. Dekiscript. Templates overwritten. Mindtouch prices.

Screenshots

 
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