Compare HappyFox vs Helpjuice

See this
comparison of HappyFox vs. Helpjuice
based on data from user reviews. HappyFox rates 4.6/5 stars with 111 reviews. Helpjuice rates 4.4/5 stars with 5 reviews. Each product's score is calculated by real-time data from verified user reviews.

Pricing

 
Mighty
$29
per staff / month
 
Fantastic
$49
per staff / month
 
Enterprise
$69
per staff / month
 
Enterprise Plus
$89
per staff / month
 
Free Trial Unavailable
Free Trial Unavailable
HappyFox
Mighty
$29per staff / month
Fantastic
$49per staff / month
Enterprise
$69per staff / month
Enterprise Plus
$89per staff / month
Free Trial Unavailable
Helpjuice
Free Trial Unavailable

Ratings

Meets Requirements
Meets Requirements
8.9
9.3
Ease of Use
Ease of Use
9.3
9.3
Ease of Setup
Ease of Setup
8.9
Not enough data available
Ease of Admin
Ease of Admin
9.1
Not enough data available
Quality of Support
Quality of Support
9.2
9.7
Ease of Doing Business With
Ease of Doing Business With
9.3
Not enough data available
Product Direction (% positive)
Product Direction (% positive)
9.2
7.7
Meets Requirements
HappyFox
8.9
Helpjuice
9.3
Ease of Use
HappyFox
9.3
Helpjuice
9.3
Ease of Setup
HappyFox
8.9
Helpjuice
Not enough data available
Ease of Admin
HappyFox
9.1
Helpjuice
Not enough data available
Quality of Support
HappyFox
9.2
Helpjuice
9.7
Ease of Doing Business With
HappyFox
9.3
Helpjuice
Not enough data available
Product Direction (% positive)
HappyFox
9.2
Helpjuice
7.7

Features

Knowledge Share
Knowledge Base
HappyFox
8.5
Helpjuice
9.7
Searchable Articles
HappyFox
8.8
Helpjuice
9.7
Community Forums
HappyFox
Not enough data available
Helpjuice
9.7
Interactive FAQs & Forums
HappyFox
Not enough data available
Helpjuice
10.0
Interaction
Web Portals
HappyFox
7.4
Helpjuice
9.7
Forum to Reponse
HappyFox
8.1
Helpjuice
Not enough data available
Tickets and Tagging
HappyFox
9.3
Helpjuice
9.3
Live Chat
HappyFox
8.1
Helpjuice
9.7

Reviewers' Company Size

Small-Business (50 or fewer emp.)
Small-Business
(50 or fewer emp.)
46.0%
20.0%
Mid-Market (51-1000 emp.)
Mid-Market
(51-1000 emp.)
39.0%
60.0%
Enterprise (> 1000 emp.)
Enterprise
(> 1000 emp.)
15.0%
20.0%
HappyFox
Small-Business
46.0%
Mid-Market
39.0%
Enterprise
15.0%
Helpjuice
Small-Business
20.0%
Mid-Market
60.0%
Enterprise
20.0%

Reviewers' Industry

 
Information Technology and Services
14.7%
Telecommunications
20.0%
 
Computer Software
11.0%
Performing Arts
20.0%
 
Higher Education
5.5%
Media Production
20.0%
 
Real Estate
3.7%
Internet
20.0%
 
Internet
3.7%
Human Resources
20.0%
 
Other
61.5%
Other
0.0%
HappyFox
Information Technology and Services
14.7%
Computer Software
11.0%
Higher Education
5.5%
Real Estate
3.7%
Internet
3.7%
Other
61.5%
Helpjuice
Telecommunications
20.0%
Performing Arts
20.0%
Media Production
20.0%
Internet
20.0%
Human Resources
20.0%
Other
0.0%

Reviews

Most Helpful Favorable Review
Most Helpful Favorable Review
Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

Administrator in Internet

The best thing about Helpjuice is the search functioning. Is it fast, accurate, and very helpful to internal employees or external customers.

Most Helpful Critical Review
Most Helpful Critical Review
User in Computer Software

Navigation from ticket to ticket. Sometimes a bit slow to process.

Lacy H.
User in Performing Arts

It seems that sometimes there is a lag before information is updated, which isn’t much of an issue.

 
HappyFox
Most Helpful Favorable Review
Noah R.
Administrator in Information Technology and Services

*Nice, clean, simple interface *Mobile App *Customization (Custom Fields for Tickets and Contacts, Custom Categories, Statuses, Labels, Logo and Theme really help modify things to your exact needs and branding) *Web Access (Can be used from nearly any...

Most Helpful Critical Review
User in Computer Software

Navigation from ticket to ticket. Sometimes a bit slow to process.

Helpjuice
Most Helpful Favorable Review
Administrator in Internet

The best thing about Helpjuice is the search functioning. Is it fast, accurate, and very helpful to internal employees or external customers.

Most Helpful Critical Review
Lacy H.
User in Performing Arts

It seems that sometimes there is a lag before information is updated, which isn’t much of an issue.

Screenshots

 
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No screenshots provided
Helpjuice
No screenshots provided
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