HappyFox Help Desk Optimized for quick response | WhosOn | |
Star Rating | ||
Market Segments | ||
Entry Level Price |
Their support is excellent, the interface is easy to understand, and the many features make it easy to professionalize our support department. We also adore that the customers do not need to log in to a site to view or create tickets. It all happens...
I like how easy and functional is, it is very intuitive to use
The way to create new tickets is a bit frustrating.
The default chat settings for operators are not ideal for our team, so we do have to go through the hassle of ensuring everyone has the correct settings, especially in terms of availability when seemingly idle.