HappyFox Help Desk Optimized for quick response | WhosOn | |
Star Rating | ||
Market Segments | ||
Entry Level Price |
HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...
Allows our support representatives to effectively multitask by providing chat support while working on other tasks.
The cost per user. Each package should be like 20-30 dollars per set of like 5 users.
The default chat settings for operators are not ideal for our team, so we do have to go through the hassle of ensuring everyone has the correct settings, especially in terms of availability when seemingly idle.