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Compare HappyFox Help Desk and WhosOn
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side-by-side comparison of HappyFox Help Desk vs. WhosOn

based on preference data from user reviews. HappyFox Help Desk rates 4.5/5 stars with 120 reviews. By contrast, WhosOn rates 3.8/5 stars with 10 reviews. Each product's score is calculated with real-time data from verified user reviews, to help you make the best choice between these two options, and decide which one is best for your business needs.

Add Product	HappyFox Help Desk (120) 4.5 out of 5 HappyFox Help Desk Optimized for quick response Get a quote Answer a few questions to help the HappyFox Help Desk community Have you used HappyFox Help Desk before? Yes	WhosOn (10) 3.8 out of 5 WhosOn Get a quote Answer a few questions to help the WhosOn community Have you used WhosOn before? Yes
Star Rating	HappyFox Help Desk 120 reviews	WhosOn 10 reviews
Market Segments	HappyFox Help Desk Small-Business (45.9% of reviews)	WhosOn Mid-Market (60.0% of reviews)
Entry Level Price	HappyFox Help Desk $29/agent /mo	WhosOn $46 per month

HappyFox Help Desk vs WhosOn

Reviewers felt that HappyFox Help Desk meets the needs of their business better than WhosOn.
When comparing quality of ongoing product support, reviewers felt that HappyFox Help Desk is the preferred option.
For feature updates and roadmaps, our reviewers preferred the direction of HappyFox Help Desk over WhosOn.

Categories

HappyFox Help Desk

WhosOn

HappyFox Help Desk and WhosOn are categorized as Customer Self-Service

HappyFox Help Desk is categorized as Help Desk

WhosOn is categorized as Live Chat

Pricing

HappyFox Help Desk Pricing

Mighty

$29/agent /mo

Enterprise

$69/agent /mo

Fantastic

$49/agent /mo

Enterprise Plus

$89/agent /mo

Unlimited Agents

$1499/mo

Free Trial

WhosOn Pricing

WhosOn on-premises edition

$46per month

WhosOn cloud edition

$33per month

‐

Free Trial

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Ratings

HappyFox Help Desk

8.9

Responses: 113

WhosOn

7.8

Responses: 9

HappyFox Help Desk

9.2

Responses: 113

WhosOn

7.3

Responses: 10

HappyFox Help Desk

8.9

Responses: 84

WhosOn

Not enough data available

HappyFox Help Desk

9.1

Responses: 83

WhosOn

Not enough data available

HappyFox Help Desk

9.2

Responses: 108

WhosOn

7.8

Responses: 9

HappyFox Help Desk

9.3

Responses: 80

WhosOn

Not enough data available

HappyFox Help Desk

9.1

Responses: 114

WhosOn

8.8

Responses: 10

Features

Self-Service Experience

HappyFox Help Desk

8.6

Responses: 23

WhosOn

Feature Not Available

HappyFox Help Desk

8.8

Responses: 21

WhosOn

Feature Not Available

HappyFox Help Desk

6.1

Responses: 6

WhosOn

Feature Not Available

HappyFox Help Desk

Not enough data available

WhosOn

Not enough data available

HappyFox Help Desk

Not enough data available

WhosOn

Not enough data available

Self-Service Platform

HappyFox Help Desk

Not enough data available

WhosOn

Not enough data available

HappyFox Help Desk

Not enough data available

WhosOn

Not enough data available

HappyFox Help Desk

Not enough data available

WhosOn

Not enough data available

HappyFox Help Desk

Not enough data available

WhosOn

Not enough data available

Reviewers' Company Size

Reviewers of HappyFox Help Desk were most often representing companies in the Small-Business segment, while reviewers for WhosOn were more commonly in the Mid-Market segment.

HappyFox Help Desk

45.9%

WhosOn

30.0%

HappyFox Help Desk

39.4%

WhosOn

60.0%

HappyFox Help Desk

14.7%

WhosOn

10.0%

Reviewers' Industry

HappyFox Help Desk Industry

Information Technology and Services

14.4%

Computer Software

10.2%

Higher Education

5.1%

Real Estate

4.2%

Consumer Goods

4.2%

Other

61.9%

WhosOn Industry

Internet

30.0%

Wholesale

10.0%

Real Estate

10.0%

Marketing and Advertising

10.0%

Hospital & Health Care

10.0%

Other

30.0%

Reviews

NARAYANA MOORTHY K.

Administrator in Financial Services

HappyFox is highly user friendly. It has brought down my response time. We now work like a Real TEAM. It was easy to deploy. No Down time. Reliable. 1 . Smart Rules helps me to improve on a daily basis. 2. Email integration is terrific. 3. We dont need...

Frank F.

Administrator in Marketing and Advertising

Allows our support representatives to effectively multitask by providing chat support while working on other tasks.

Executive Sponsor in Hospitality

The cost per user. Each package should be like 20-30 dollars per set of like 5 users.

Administrator in Internet

The default chat settings for operators are not ideal for our team, so we do have to go through the hassle of ensuring everyone has the correct settings, especially in terms of availability when seemingly idle.

Top Alternatives

HappyFox Help Desk Alternatives

Zoho Desk

Freshdesk

Zendesk Support Suite