Compare HappyFox Chat and TeamSupport 
Featured Products
At a Glance
Market Segments
Small-Business (71.3% of reviews)
Mid-Market (45.8% of reviews)
Entry-Level Pricing
$29.00 Per Month
$29.00 1 agent / month
HappyFox Chat
Star Rating
(103)4.4 out of 5
Market Segments
Small-Business (71.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$29.00 Per Month
Browse all 4 pricing plansTeamSupport
Star Rating
(893)4.4 out of 5
Market Segments
Mid-Market (45.8% of reviews)
Pros & Cons
Entry-Level Pricing
$29.00 1 agent / month
Browse all 4 pricing plansHappyFox Chat vs TeamSupport
When assessing the two solutions, reviewers found HappyFox Chat easier to use, set up, and administer. However, reviewers preferred doing business with TeamSupport overall.
- Reviewers felt that TeamSupport meets the needs of their business better than HappyFox Chat.
- When comparing quality of ongoing product support, reviewers felt that TeamSupport is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of HappyFox Chat over TeamSupport.
Pricing
Entry-Level Pricing
TeamSupport
Chat Support
$29.00
1 agent / month
For better conversational experiences
- Omni-Channel Conversation Management
- Advanced Routing
- Custom Branded Experiences
Free Trial
HappyFox Chat
Free Trial is available
TeamSupport
Free Trial is available
Ratings
Meets Requirements
8.6
97
8.7
806
Ease of Use
9.5
97
8.8
808
Ease of Setup
9.5
58
8.6
402
Ease of Admin
9.4
56
8.8
391
Quality of Support
8.7
77
8.9
730
Has the product been a good partner in doing business?
9.1
53
9.2
395
Product Direction (% positive)
9.5
96
8.9
803
Features by Category
Ticket and Case Management
Not enough data
9.0
467
|
Verified
Not enough data
8.8
467
|
Verified
Not enough data
8.6
445
|
Verified
Not enough data
8.5
417
|
Verified
Not enough data
8.4
327
|
Verified
Not enough data
8.7
450
|
Verified
Not enough data
8.8
451
|
Verified
Not enough data
8.7
352
|
Verified
Generative AI
Not enough data
7.7
26
Not enough data
7.9
26
Agentic AI - Help Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Communication Channels
Not enough data
8.6
359
|
Verified
Not enough data
8.9
418
|
Verified
Not enough data
8.4
261
|
Verified
Not enough data
8.3
203
|
Verified
Not enough data
8.5
119
|
Verified
Platform
Not enough data
7.6
154
|
Verified
7.9
26
|
Verified
8.4
281
|
Verified
Not enough data
8.7
217
|
Verified
Not enough data
8.4
158
|
Verified
Not enough data
8.4
378
|
Verified
Not enough data
8.6
388
|
Verified
Customer Information
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Customer Success
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Process Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Identity Verification
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Digital Customer Onboarding
Not enough data
Not enough data
Conversational Platform
Not enough data
8.4
29
Not enough data
7.8
27
Not enough data
8.5
27
Not enough data
8.8
28
Support Automation
Not enough data
8.6
28
Not enough data
8.7
28
Not enough data
8.6
27
Not enough data
8.9
29
Generative AI
Not enough data
8.4
19
Not enough data
8.5
19
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Predictions
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Customer Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Artificial Intelligence
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
6.7
7
Not enough data
6.2
7
Not enough data
5.0
6
Communication
9.4
34
|
Verified
8.9
111
9.1
36
|
Verified
8.6
114
8.5
16
8.0
49
8.9
28
8.2
63
Not enough data
Feature Not Available
Internal Use
7.9
26
|
Verified
8.4
281
|
Verified
8.7
30
|
Verified
8.2
79
8.5
24
|
Verified
Feature Not Available
9.0
25
8.4
77
8.7
21
|
Verified
8.2
54
8.5
26
|
Verified
8.1
61
Generative AI
Not enough data
8.1
20
Self-Service Experience
Not enough data
8.5
168
Not enough data
8.5
159
Not enough data
7.9
117
Not enough data
7.9
45
Not enough data
8.9
48
Self-Service Platform
Not enough data
8.8
46
Not enough data
8.8
47
Not enough data
7.7
45
Not enough data
8.3
47
Agentic AI - Customer Self-Service
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
8.6
11
Not enough data
8.3
11
Customer Query Resolution - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Interaction Automation - AI Customer Support Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Autonomy
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HappyFox Chat and TeamSupport are categorized as Live Chat
Unique Categories
HappyFox Chat has no unique categories
Reviews
Reviewers' Company Size
HappyFox Chat
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TeamSupport
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Internet
8.9%
Marketing and Advertising
5.9%
Computer Software
5.9%
Information Technology and Services
5.9%
Financial Services
4.0%
Other
69.3%
Computer Software
24.6%
Information Technology and Services
19.2%
Financial Services
4.7%
Internet
3.4%
Telecommunications
3.0%
Other
45.0%
Alternatives
Discussions
Is there an on-premises version of HappyFox Chat?
1 Comment
Official Response from HappyFox Chat
No, at this point of time there is no on-premises version of HappyFox ChatRead more
Do you have a mobile app?
1 Comment
Official Response from HappyFox Chat
Yes, We do have native mobile applications for iOS, Android and Windows, for more info visit https://happyfoxchat.com/mobileRead more
What happens at the end of the 14-day trial?
1 Comment
Official Response from HappyFox Chat
To continue using a HappyFox Chat paid plan after the 14-day trial period, you will need to purchase a monthly subscription of your desired plan using credit...Read more
How long does it typically take to get TeamSupport set up for my team?
2 Comments
Official Response from TeamSupport
The average time to get fully up and running with TeamSupport help desk software is 2 weeks or less. We recommend you start with the basic setup, which has...Read more
Are there any hidden costs, like fees for customization, training, etc.?
2 Comments
Official Response from TeamSupport
No, TeamSupport pricing is straightforward - you can customize to your heart's content, and we help get you set up, including onboarding and training with NO...Read more
What is TeamSupport used for?
1 Comment
KC
It is a software that allows user to interact in an organization and create tasks and tickets Read more
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