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Compare Halp and Splashtop Remote Support 
Featured Products
At a Glance
Market Segments
Mid-Market (83.3% of reviews)
Small-Business (61.3% of reviews)
Entry-Level Pricing
$15.00 1 Per help desk agent / mo Per Month
Starting at $22.00 1 Concurrent technician seat
Halp
Star Rating
(49)4.7 out of 5
Market Segments
Mid-Market (83.3% of reviews)
Pros & Cons
Not enough data
Entry-Level Pricing
$15.00 1 Per help desk agent / mo Per Month
Browse all 2 pricing plansSplashtop Remote Support
Star Rating
(239)4.8 out of 5
Market Segments
Small-Business (61.3% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $22.00 1 Concurrent technician seat
Free Trial is available
Browse all 3 pricing plansHalp vs Splashtop Remote Support
When assessing the two solutions, reviewers found them equally easy to use and administer. However, Splashtop Remote Support is easier to set up, while Halp is easier to do business with overall.
- Reviewers felt that Splashtop Remote Support meets the needs of their business better than Halp.
- When comparing quality of ongoing product support, reviewers felt that Halp is the preferred option.
- For feature updates and roadmaps, our reviewers preferred the direction of Splashtop Remote Support over Halp.
Pricing
Entry-Level Pricing
Halp
Standard
$15.00
1 Per help desk agent / mo Per Month
For teams getting started with conversational ticketing
- Unlimited custom tickets, fields, and forms
- Unlimited requesters and Slack channels
- Unlimited queues
Splashtop Remote Support
Splashtop Remote Support
Starting at $22.00
1 Concurrent technician seat
An easy-to-use remote support solution that delivers multi-platform support and enables quick troubleshooting and resolution
- Custom branding of SOS App
- Multi-to-multi monitor
- User role and access management
Free Trial
Halp
Free Trial is available
Splashtop Remote Support
Free Trial is available
Ratings
Meets Requirements
9.2
34
9.6
195
Ease of Use
9.5
34
9.5
195
Ease of Setup
9.3
23
9.5
166
Ease of Admin
9.4
24
9.4
152
Quality of Support
9.6
28
9.4
157
Has the product been a good partner in doing business?
9.9
21
9.6
146
Product Direction (% positive)
9.2
29
9.4
183
Features by Category
Administration
Not enough data
9.4
67
Not enough data
9.0
62
Not enough data
8.6
60
Not enough data
9.3
65
Not enough data
8.7
59
Not enough data
9.1
65
Maintenance
Not enough data
8.8
59
Not enough data
7.9
52
Communication
Not enough data
8.7
58
Not enough data
5.7
47
Not enough data
5.2
45
Not enough data
6.9
49
Security
Not enough data
8.6
57
Not enough data
8.5
56
Device Support
Not enough data
8.7
57
Not enough data
9.1
58
Not enough data
8.8
58
Performance
Not enough data
7.9
51
Generative AI
Not enough data
Feature Not Available
Incident Management
8.8
12
Feature Not Available
8.1
13
6.6
18
8.6
16
6.9
17
8.9
11
8.1
25
9.2
11
Feature Not Available
Reporting
7.4
14
8.0
20
8.0
11
Feature Not Available
8.3
8
Feature Not Available
Access & Usability
9.6
9
8.8
50
9.3
15
Feature Not Available
Not enough data
7.0
19
8.8
13
7.7
19
Agentic AI - Service Desk
Not enough data
7.1
8
Not enough data
7.3
8
Not enough data
8.3
8
Not enough data
6.7
8
Not enough data
6.7
8
Not enough data
6.5
8
Not enough data
6.5
8
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Halp and Splashtop Remote Support are categorized as Service Desk
Unique Categories
Halp has no unique categories
Splashtop Remote Support is categorized as Remote Support, Endpoint Management, and Patch Management
Reviews
Reviewers' Company Size
Halp
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Splashtop Remote Support
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
20.8%
Computer Software
16.7%
Financial Services
6.3%
Internet
4.2%
Human Resources
4.2%
Other
47.9%
Information Technology and Services
24.0%
Computer Software
7.6%
Computer & Network Security
6.2%
Construction
4.0%
Accounting
3.6%
Other
54.7%
Alternatives
Discussions
How to open a ticket from Slack
1 Comment
Official Response from Halp
https://plz.halp.com/article/how-to-make-tickets-in-slack/Read more
How to invite new agents
1 Comment
Official Response from Halp
After that, the agent needs to go to yoursubdomain.halp.ai and click "Add to Slack" to sign up for their Halp agent account.
Once they've completed the...Read more
How to set or update the triage channel in Slack
1 Comment
Official Response from Halp
https://plz.halp.com/article/how-to-set-the-triage-channel-in-slack/Read more
Splashtop Remote Support has no discussions with answers
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