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Compare HaloPSA and Syncro 
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At a Glance
Market Segments
Small-Business (88.9% of reviews)
Small-Business (89.6% of reviews)
Entry-Level Pricing
Free Trial
$129.00 Per Month
HaloPSA
Star Rating
(36)4.8 out of 5
Market Segments
Small-Business (88.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Learn more about HaloPSASyncro
Star Rating
(388)4.5 out of 5
Market Segments
Small-Business (89.6% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Syncro excels in its Quality of Support with a score of 8.4, while HaloPSA shines even brighter at 9.6, indicating that users find HaloPSA's support team to be more responsive and helpful.
- Reviewers mention that Syncro's Ease of Setup is rated at 8.8, making it user-friendly for new users, whereas HaloPSA's score of 7.6 suggests that some users find its setup process more challenging.
- G2 users highlight that Syncro's Client Portal is rated at 7.3, which is lower than HaloPSA's impressive score of 8.9, indicating that users appreciate HaloPSA's more robust client-facing features.
- Users on G2 report that Syncro's Project Management features, particularly Project Planning and Project Tracking, are rated at 5.8, which is significantly lower than HaloPSA's scores of 7.3, suggesting that HaloPSA offers a more comprehensive project management experience.
- Reviewers mention that Syncro's Standard Integrations score of 7.4 is notably lower than HaloPSA's 9.2, indicating that users find HaloPSA to be more versatile in terms of integrating with other tools and platforms.
- Users say that while both products offer Remote Access, Syncro's score of 8.5 is commendable, but HaloPSA's higher score of 9.0 suggests a more seamless and reliable remote access experience for users.
Pricing
Entry-Level Pricing
HaloPSA
All-inclusive PSA software
Free Trial
Simple, transparent pricing.
No tiered-plans or locked-away features, just all-inclusive PSA software.
- PSA Automation
- Integrated PSA Platform
- CRM
Syncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
HaloPSA
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
9.1
32
8.8
331
Ease of Use
8.5
33
8.8
338
Ease of Setup
7.8
29
8.7
299
Ease of Admin
8.2
25
8.9
252
Quality of Support
9.4
31
8.5
307
Has the product been a good partner in doing business?
9.2
24
9.1
247
Product Direction (% positive)
9.6
31
9.0
329
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.8
283
Not enough data
8.6
44
Not enough data
7.9
31
Monitoring and Management
Not enough data
8.8
277
Not enough data
8.5
273
Not enough data
8.2
268
Not enough data
8.1
275
Not enough data
8.7
37
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.7
41
Service Management
Not enough data
8.6
270
Not enough data
8.1
31
Not enough data
8.9
48
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.8
26
Not enough data
5.5
25
Not enough data
6.0
26
Not enough data
5.6
26
Not enough data
5.3
25
Not enough data
5.2
25
Not enough data
5.3
25
Customer Management
9.1
15
8.4
153
8.3
13
7.0
144
7.3
11
6.3
142
8.9
15
7.4
149
Project Management
7.6
14
6.2
144
7.6
14
6.2
145
7.4
13
6.6
142
7.9
13
6.6
141
Accounting
7.7
11
6.9
142
7.4
13
7.7
147
6.8
12
7.3
148
6.5
12
6.4
136
7.2
12
6.1
134
Portfolio Management
7.7
10
6.3
134
7.8
10
6.2
133
8.2
10
6.3
134
7.2
10
6.1
131
Analytics
8.3
10
6.2
130
7.9
14
7.3
143
8.5
11
6.6
131
Administration
8.5
13
7.5
146
9.0
13
7.3
144
8.8
13
7.9
143
Platform
9.0
12
7.7
140
8.3
11
6.9
128
8.8
15
9.0
143
6.5
11
6.7
140
4.8
9
4.9
131
Generative AI
7.3
5
5.3
51
7.7
5
5.2
49
Artificial Intelligence - Professional Services Automation
Not enough data
5.3
12
Not enough data
5.1
13
Not enough data
6.2
15
Agentic AI - Professional Services Automation
Not enough data
5.6
13
Not enough data
5.6
12
Administration
Not enough data
8.4
200
Not enough data
8.4
198
Not enough data
7.2
180
Not enough data
8.9
205
Not enough data
8.2
194
Not enough data
8.1
199
Maintenance
Not enough data
8.9
211
Not enough data
7.6
173
Communication
Not enough data
8.0
191
Not enough data
5.2
162
Not enough data
5.1
163
Not enough data
6.2
169
Security
Not enough data
7.9
174
Not enough data
8.0
178
Device Support
Not enough data
6.5
179
Not enough data
7.7
185
Not enough data
7.7
189
Performance
Not enough data
7.8
200
Generative AI
Not enough data
5.7
85
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
186
Not enough data
8.6
193
Not enough data
8.4
194
Not enough data
7.0
170
Not enough data
7.3
161
Not enough data
9.2
192
Not enough data
8.5
186
Platform
Not enough data
7.9
185
Not enough data
Feature Not Available
Not enough data
8.0
183
Not enough data
Feature Not Available
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
HaloPSA and Syncro are categorized as Professional Services Automation
Unique Categories
HaloPSA has no unique categories
Syncro is categorized as Remote Monitoring & Management (RMM), Remote Support, Remote Desktop, and Endpoint Management
Reviews
Reviewers' Company Size
HaloPSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
58.3%
Computer & Network Security
27.8%
Telecommunications
2.8%
Primary/Secondary Education
2.8%
Information Services
2.8%
Other
5.6%
Information Technology and Services
54.5%
Computer & Network Security
24.3%
Computer Networking
3.5%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.4%
Discussions
HaloPSA has no discussions with answers
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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