Compare HaloPSA and Syncro 
Featured Products
At a Glance
Market Segments
Small-Business (89.5% of reviews)
Small-Business (90.0% of reviews)
Entry-Level Pricing
Free Trial
$129.00 Per Month
HaloPSA
Star Rating
(38)4.8 out of 5
Market Segments
Small-Business (89.5% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Learn more about HaloPSASyncro
Star Rating
(465)4.5 out of 5
Market Segments
Small-Business (90.0% of reviews)
Pros & Cons
Entry-Level Pricing
$129.00 Per Month
Free Trial is available
Browse all 2 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Syncro excels in providing a comprehensive toolset for IT management, with users highlighting its ability to manage onsite and remote work seamlessly, along with inventory and invoicing capabilities. This all-in-one approach is particularly praised by IT managers who find it invaluable for their operations.
- Users say that HaloPSA offers a clean and simple interface, making daily tasks feel smoother. Reviewers appreciate its effectiveness in organizing and tracking tickets, which is essential for teams focused on ticketing and asset inventory management.
- According to verified reviews, Syncro's implementation process is notably quick and intuitive, with many users mentioning the ease of onboarding. This is a significant advantage for new IT companies looking to get up and running without extensive delays.
- Reviewers mention that while Syncro has a strong overall satisfaction score, it faces challenges in specific areas like AI text generation and summarization, where HaloPSA outperforms it. Users of HaloPSA appreciate its advanced features in these domains, which enhance their workflow efficiency.
- Users highlight that HaloPSA's support quality is exceptional, with a higher satisfaction rating compared to Syncro. This is particularly important for businesses that rely on timely assistance and troubleshooting, as HaloPSA users feel well-supported in their operations.
- G2 reviewers note that Syncro is a cost-effective solution for small businesses, with a competitive entry-level price. Users find it to be a great value for the extensive features it offers, making it a popular choice among startups and smaller IT firms.
Pricing
Entry-Level Pricing
HaloPSA
All-inclusive PSA software
Free Trial
Simple, transparent pricing.
No tiered-plans or locked-away features, just all-inclusive PSA software.
- PSA Automation
- Integrated PSA Platform
- CRM
Syncro
Core
$129.00
Per Month
Pricing per user / month
- Fully integrated RMM & PSA
- Unlimited RMM agents for Windows & Mac devices
- Powerful scripting engine
Free Trial
HaloPSA
Free Trial is available
Syncro
Free Trial is available
Ratings
Meets Requirements
9.0
33
8.8
344
Ease of Use
8.4
34
8.8
351
Ease of Setup
7.7
30
8.7
310
Ease of Admin
8.1
26
8.9
258
Quality of Support
9.4
31
8.5
318
Has the product been a good partner in doing business?
9.1
25
9.1
253
Product Direction (% positive)
9.6
32
9.0
342
Features by Category
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.9
290
Not enough data
8.7
46
Not enough data
8.0
33
Monitoring and Management
Not enough data
8.8
284
Not enough data
8.5
278
Not enough data
8.2
273
Not enough data
8.1
282
Not enough data
8.8
40
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
8.6
44
Service Management
Not enough data
8.7
277
Not enough data
8.1
34
Not enough data
8.8
53
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
5.6
27
Not enough data
5.3
26
Not enough data
5.9
28
Not enough data
5.4
27
Not enough data
5.1
26
Not enough data
5.0
26
Not enough data
5.1
26
Customer Management
9.2
16
8.4
157
8.3
13
7.0
147
7.3
11
6.2
145
9.0
16
7.4
153
Project Management
7.6
14
6.1
148
7.6
14
6.2
149
7.4
13
6.5
145
7.9
13
6.6
144
Accounting
7.7
11
6.9
145
7.6
14
7.7
154
6.8
12
7.2
153
6.5
12
6.3
139
7.2
12
6.1
137
Portfolio Management
7.7
10
6.3
137
7.8
10
6.2
136
8.2
10
6.3
138
7.2
10
6.1
134
Analytics
8.3
10
6.2
133
7.9
14
7.3
147
8.5
11
6.6
134
Administration
8.5
13
7.5
150
9.0
14
7.3
147
8.8
13
8.0
147
Platform
9.0
12
7.7
143
8.3
11
7.0
132
8.8
15
9.0
147
6.5
11
6.8
143
4.8
9
5.0
134
Generative AI
7.3
5
5.2
52
7.7
5
5.1
50
Artificial Intelligence - Professional Services Automation
Not enough data
4.9
13
Not enough data
4.8
14
Not enough data
5.8
16
Agentic AI - Professional Services Automation
Not enough data
5.2
14
Not enough data
5.1
13
Administration
Not enough data
8.4
205
Not enough data
8.4
201
Not enough data
7.2
183
Not enough data
8.9
209
Not enough data
8.2
198
Not enough data
8.1
202
Maintenance
Not enough data
8.9
215
Not enough data
7.6
176
Communication
Not enough data
8.0
193
Not enough data
5.1
164
Not enough data
5.0
165
Not enough data
6.2
171
Security
Not enough data
7.9
177
Not enough data
8.0
181
Device Support
Not enough data
6.6
181
Not enough data
7.8
188
Not enough data
7.7
192
Performance
Not enough data
7.8
203
Generative AI
Not enough data
5.6
86
System Control
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Vulnerability Prevention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.4
189
Not enough data
8.6
198
Not enough data
8.5
199
Not enough data
7.0
173
Not enough data
7.3
164
Not enough data
9.2
197
Not enough data
8.5
190
Platform
Not enough data
8.0
189
Not enough data
Feature Not Available
Not enough data
8.0
188
Not enough data
Feature Not Available
Security
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Categories
Categories
Shared Categories
HaloPSA and Syncro are categorized as Professional Services Automation
Unique Categories
HaloPSA has no unique categories
Syncro is categorized as Remote Monitoring & Management (RMM), Remote Support, Remote Desktop, and Endpoint Management
Reviews
Reviewers' Company Size
HaloPSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Syncro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
59.5%
Computer & Network Security
27.0%
Telecommunications
2.7%
Primary/Secondary Education
2.7%
Information Services
2.7%
Other
5.4%
Information Technology and Services
54.4%
Computer & Network Security
24.8%
Computer Networking
3.4%
Consulting
1.6%
Computer Hardware
1.6%
Other
14.2%
Discussions
HaloPSA has no discussions with answers
What is Synchro software used for?
3 Comments
TY
Its a RMM and PSA tools used by managed service providers and/or internal IT teams Read more
What is Synchro Pro?
1 Comment
RV
The company is SyncroMSP.com and the product is Syncro. This product is a client management tool built to facilitate management of multiple devices like...Read more
What is atera RMM?
1 Comment
NP
Well, Atera RMM is a competing MSP. But, coming from a previous user, they are NOWHERE in the race! Syncro has got them beat in all categories. (Except the...Read more
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