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At a Glance
Market Segments
Small-Business (88.9% of reviews)
Small-Business (87.3% of reviews)
Entry-Level Pricing
Free Trial
$79.00 Per Month
HaloPSA
Star Rating
(36)4.8 out of 5
Market Segments
Small-Business (88.9% of reviews)
Pros & Cons
Entry-Level Pricing
Free Trial
Learn more about HaloPSASuperOps
Star Rating
(126)4.5 out of 5
Market Segments
Small-Business (87.3% of reviews)
Pros & Cons
Entry-Level Pricing
$79.00 Per Month
Free Trial is available
Browse all 4 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that HaloPSA excels in Quality of Support with a score of 9.6, while SuperOps follows closely with 9.5. Reviewers mention that the responsiveness and helpfulness of HaloPSA's support team significantly enhance their experience.
- Reviewers say that HaloPSA's Ease of Setup is rated at 7.6, which is notably lower than SuperOps' impressive score of 9.0. Users on G2 highlight that SuperOps provides a more intuitive onboarding process, making it easier for new users to get started.
- Users say that HaloPSA shines in Standard Integrations with a score of 9.2, compared to SuperOps' 7.5. Reviewers mention that the variety of integrations available in HaloPSA allows for seamless connectivity with other tools, enhancing overall workflow.
- G2 users report that HaloPSA's Client Portal feature scores 8.9, outperforming SuperOps' 7.7. Users appreciate the user-friendly interface and functionality of HaloPSA's portal, which facilitates better client communication and management.
- Reviewers mention that while both products offer Project Management features, they rate equally at 7.3 for Project Planning. However, users on G2 indicate that HaloPSA provides more robust tools for Resource Management with a score of 8.0, compared to SuperOps' 7.9.
- Users report that HaloPSA's Performance Monitoring is rated at 8.0, while SuperOps does not have a specific score listed. Reviewers mention that HaloPSA's monitoring capabilities allow for better tracking of system performance, which is crucial for proactive management.
Pricing
Entry-Level Pricing
HaloPSA
All-inclusive PSA software
Free Trial
Simple, transparent pricing.
No tiered-plans or locked-away features, just all-inclusive PSA software.
- PSA Automation
- Integrated PSA Platform
- CRM
SuperOps
Standard - PSA Only
$79.00
Per Month
PSA Only
- Ticketing
- Projects
- Automated billing and invoicing
Free Trial
HaloPSA
Free Trial is available
SuperOps
Free Trial is available
Ratings
Meets Requirements
9.1
32
8.7
112
Ease of Use
8.5
33
9.0
114
Ease of Setup
7.8
29
9.0
99
Ease of Admin
8.2
25
8.9
99
Quality of Support
9.4
31
9.4
111
Has the product been a good partner in doing business?
9.2
24
9.2
99
Product Direction (% positive)
9.6
31
9.7
112
Features by Category
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Service Desk
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - IT Service Management (ITSM) Tools
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management - Remote Monitoring & Management (RMM)
Not enough data
8.8
91
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring and Management
Not enough data
8.9
92
Not enough data
Feature Not Available
Not enough data
8.1
81
Not enough data
8.8
86
Not enough data
Not enough data
IT Operations & Workflow - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Service Management
Not enough data
9.0
91
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Remote Monitoring & Management (RMM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Scope
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Unified Endpoint Management (UEM)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Functionality
Not enough data
8.0
16
Not enough data
8.1
16
Not enough data
7.9
16
Not enough data
7.7
16
Monitoring - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
7.7
16
Not enough data
7.7
16
Not enough data
7.5
14
Analytics - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Security - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Network Performance - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
AI Automation - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Network Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Asset Inventory
Not enough data
8.8
83
Not enough data
8.3
78
Not enough data
7.7
60
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Generative AI
Not enough data
7.1
39
Not enough data
7.3
38
Agentic AI - IT Asset Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
8.8
81
Not enough data
8.3
77
Not enough data
7.5
62
Not enough data
7.6
73
Customer Management
9.1
15
8.2
59
8.3
13
6.9
48
7.3
11
6.0
45
8.9
15
7.6
56
Project Management
7.6
14
7.2
55
7.6
14
7.1
56
7.4
13
7.4
48
7.9
13
7.7
50
Accounting
7.7
11
7.0
45
7.4
13
6.9
50
6.8
12
6.8
44
6.5
12
6.2
40
7.2
12
5.8
40
Portfolio Management
7.7
10
6.3
38
7.8
10
6.3
38
8.2
10
6.7
40
7.2
10
6.4
39
Analytics
8.3
10
5.9
39
7.9
14
7.4
52
8.5
11
7.0
44
Administration
8.5
13
7.3
58
9.0
13
7.7
53
8.8
13
7.6
50
Platform
9.0
12
7.1
42
8.3
11
7.5
38
8.8
15
8.3
57
6.5
11
7.3
52
4.8
9
4.0
36
Generative AI
7.3
5
6.0
28
7.7
5
6.2
28
Artificial Intelligence - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Professional Services Automation
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Maintenance
Not enough data
Not enough data
Not enough data
Not enough data
Communication
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Device Support
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Performance
Not enough data
Not enough data
Analysis
Not enough data
Not enough data
Platform
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Security
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Enterprise IT Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
HaloPSA and SuperOps are categorized as Professional Services Automation
Unique Categories
HaloPSA has no unique categories
Reviews
Reviewers' Company Size
HaloPSA
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SuperOps
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Information Technology and Services
58.3%
Computer & Network Security
27.8%
Telecommunications
2.8%
Primary/Secondary Education
2.8%
Information Services
2.8%
Other
5.6%
Information Technology and Services
45.2%
Computer & Network Security
23.0%
Computer Networking
5.6%
Education Management
3.2%
Consulting
2.4%
Other
20.6%
Discussions
HaloPSA has no discussions with answers
SuperOps has no discussions with answers
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