G2 reviewers report that NinjaOne excels in versatility, serving multiple purposes such as device management and monitoring, which users find particularly beneficial for their day-to-day operations. Recent feedback highlights the ease of use and reliability, especially with features like remote screen sharing.
Users say that HaloITSM stands out for its user-friendly interface, making it easy for both technicians and end-users to navigate. This ease of use is a significant advantage, especially when compared to more cumbersome ITSM tools, allowing teams to save time and reduce frustration.
Reviewers mention that NinjaOne's implementation process is quick and straightforward, with many users appreciating the intuitive onboarding wizard that helps them get started without a steep learning curve. This is a crucial factor for teams looking to minimize downtime during setup.
According to verified reviews, HaloITSM's technical support is frequently praised for being responsive and effective. Users appreciate that the developers actively listen to feedback, which contributes to the platform's continuous evolution and improvement.
G2 reviewers highlight that while NinjaOne has a strong overall satisfaction score, it faces challenges in specific areas like ticketing systems, where users feel HaloITSM offers superior customization and efficiency in ticket logging processes.
Users report that NinjaOne's recent updates, including AI-driven patch management, have significantly improved its functionality, making it a reliable choice for teams that require ongoing support and feature enhancements to keep up with their needs.
Pricing
Entry-Level Pricing
HaloITSM
All-inclusive ITSM software
Starting at $49.00
Per Month
Simple, transparent pricing.
No tiered-plans or locked-away features, just all-inclusive ITSM.
Do I need a WSUS Server to enable patch management on Windows devices?
6 Comments
JT
You can use WSUS to completely manage the distribution of Microsoft Update updates to https://basketballstars2.com computers on your network. Read more
How do I make a script to block all users on a PC from executive .MSI / .exe files?
2 Comments
PR
Make them regular users.
Do not make their accounts administrators.Read more
Do you provide the same level of functionality for MacOS as you do for Windows?
2 Comments
BA
Hey Sam,
We are an all Mac firm (as we work on Macs ourselves) and I can confirm they do support Macs well. Now, because of the Apple environment, they...Read more
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