# Halo Service Desk vs LogMeIn Resolve Comparison --- ## AI Generated Summary - **G2 reviewers report** that LogMeIn Resolve excels in managing Windows endpoints, with users highlighting its reliable remote access and good device visibility. This makes it a solid choice for organizations needing comprehensive endpoint management across multiple environments. - **Users say** that Halo Service Desk stands out for its intuitive user interface, which allows agents to quickly familiarize themselves with the software. Reviewers appreciate how neat and easy to navigate the platform is, enhancing day-to-day usability for ticket management. - **According to verified reviews** , LogMeIn Resolve offers a more affordable entry-level price compared to Halo Service Desk, making it a more accessible option for mid-market businesses looking for effective service desk solutions without breaking the bank. - **Reviewers mention** that while Halo Service Desk is highly configurable and effective for ticket management, some users feel that it may not scale as well for larger organizations compared to LogMeIn Resolve, which has a broader feature set for diverse IT environments. - **Users highlight** that LogMeIn Resolve's combination of monitoring, patching, and automation features streamlines support processes, making it easier for teams to manage their IT infrastructure efficiently, whereas Halo Service Desk is praised for its simplicity but may lack some advanced functionalities. - **G2 reviewers note** that while both products have strong support ratings, Halo Service Desk receives particularly high marks for its customer service, with users appreciating the responsiveness and effectiveness of their support team, which can be crucial for businesses relying on timely assistance. | | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Star Rating** | 4.5 out of 5 | 4.3 out of 5 | | **Total Reviews** | 17 | 469 | | **Largest Market Segment** | Small-Business (47.1% of reviews) | Mid-Market (42.9% of reviews) | | **Entry Level Price** | Starting at $55.00 | $29.00 25 endpoints; unlimited agents | --- ## Top Pros & Cons ### Halo Service Desk **Not enough data** ### LogMeIn Resolve Pros: - Ease of Use (54 reviews) - Remote Control (29 reviews) Cons: - Remote Access Issues (13 reviews) - Expensive (12 reviews) --- ## Ratings Comparison | Rating | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Meets Requirements** | 8.7 (14 reviews) | 9.0 (379 reviews) | | **Ease of Use** | 9.4 (14 reviews) | 9.0 (380 reviews) | | **Ease of Setup** | 8.0 (10 reviews) | 8.9 (212 reviews) | | **Ease of Admin** | 8.1 (9 reviews) | 8.9 (184 reviews) | | **Quality of Support** | 9.4 (14 reviews) | 8.7 (329 reviews) | | **Has the product been a good partner in doing business?** | 9.8 (9 reviews) | 8.7 (172 reviews) | | **Product Direction (% positive)** | 10.0 (13 reviews) | 8.0 (365 reviews) | --- ## Pricing ### Halo Service Desk #### Entry-Level Pricing Plan: All-inclusive service desk software Price: Starting at $55.00 Description: Simple, transparent pricing. No tiered-plans or locked-away features, simply all-inclusive service desk software. Key Features: - Incident Management - Problem Management - Change Management [Learn more about Halo Service Desk](https://www.g2.com/products/halo-service-desk/reviews) #### Free Trial Yes ### LogMeIn Resolve #### Entry-Level Pricing Plan: Starter Price: $29.00 25 endpoints; unlimited agents Description: Secure unattended access of managed Windows, Mac, and Android devices. Key Features: - Unattended Remote Access - AI-Enhanced Knowledge Base - Terminal Access [Browse all 4 editions](https://www.g2.com/products/logmein-resolve/pricing) #### Free Trial Yes --- ## Features Comparison By Category ### IT Service Management (ITSM) Tools | Product | Score | Reviews | |---|---|---| | **Halo Service Desk** | 9.2/10 | 7 | | **LogMeIn Resolve** | N/A | N/A | #### Administration | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Change Management** | 8.7 (5 reviews) ✓ Verified | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **Reports & Analytics** | 9.7 (6 reviews) ✓ Verified | Not enough data | #### Service Desk | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Help Desk** | 9.7 (6 reviews) ✓ Verified | Not enough data | | **Incident Reports** | 9.7 (6 reviews) ✓ Verified | Not enough data | | **Process Workflow** | 8.9 (6 reviews) ✓ Verified | Not enough data | #### Management | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Reporting** | 9.7 (6 reviews) ✓ Verified | Not enough data | | **Administration Console** | 9.2 (6 reviews) ✓ Verified | Not enough data | | **Access Management** | 8.1 (6 reviews) ✓ Verified | Not enough data | | **Asset Management** | 10.0 (5 reviews) ✓ Verified | Not enough data | | **Policy Dictation** | Not enough data | Not enough data | #### Functionality | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Ticketing System** | 9.4 (6 reviews) ✓ Verified | Not enough data | | **Performance Logging** | 9.7 (5 reviews) ✓ Verified | Not enough data | | **Alerting** | 8.3 (6 reviews) ✓ Verified | Not enough data | | **Automation** | 8.6 (6 reviews) ✓ Verified | Not enough data | #### Agentic AI - IT Service Management (ITSM) Tools | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Remote Monitoring & Management (RMM) | Product | Score | Reviews | |---|---|---| | **Halo Service Desk** | N/A | N/A | | **LogMeIn Resolve** | 9.0/10 | 36 | #### Inventory Management - Remote Monitoring & Management (RMM) | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Device Management** | Not enough data | 9.3 (23 reviews) | | **Asset Management** | Not enough data | 8.3 (6 reviews) | | **ITIL Policy Compliance** | Not enough data | Not enough data | #### Monitoring and Management | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Remote Monitoring** | Not enough data | 9.4 (25 reviews) | | **Asset Tracking** | Not enough data | 9.1 (20 reviews) | | **Application Deployment** | Not enough data | 8.7 (21 reviews) | | **Patch Management** | Not enough data | 8.3 (22 reviews) | | **Asset Tracking** | Not enough data | Not enough data | #### IT Operations & Workflow - Remote Monitoring & Management (RMM) | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Workflow Management** | Not enough data | Not enough data | #### Service Management | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Remote Access** | Not enough data | 9.6 (32 reviews) | | **Service Management (Issue Prioritization)** | Not enough data | Not enough data | | **Ticketing** | Not enough data | Not enough data | #### Agentic AI - Remote Monitoring & Management (RMM) | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Unified Endpoint Management (UEM) | Product | Score | Reviews | |---|---|---| | **Halo Service Desk** | N/A | N/A | | **LogMeIn Resolve** | 10.0/10 | 8 | #### Scope | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Endpoint Inclusiveness** | Not enough data | Not enough data | | **Multi-OS Support** | Not enough data | 10.0 (5 reviews) | #### Security | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Reporting and Alerts** | Not enough data | Not enough data | | **Endpoint Protection** | Not enough data | Not enough data | | **Remote Wiping** | Not enough data | Not enough data | #### Management | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Device Enrollment** | Not enough data | Not enough data | | **Device Configuration** | Not enough data | Not enough data | | **Device Compliance** | Not enough data | Not enough data | | **Usage Information** | Not enough data | Not enough data | | **Data Separation** | Not enough data | Not enough data | #### Agentic AI - Unified Endpoint Management (UEM) | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### IT Asset Management | Product | Score | Reviews | |---|---|---| | **Halo Service Desk** | N/A | N/A | | **LogMeIn Resolve** | N/A | N/A | #### Asset Inventory | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Hardware Asset Inventory** | Not enough data | Not enough data | | **Software Asset Inventory** | Not enough data | Not enough data | | **Cloud Asset Inventory** | Not enough data | Not enough data | | **Mobile Asset Inventory** | Not enough data | Not enough data | | **Asset Discovery** | Not enough data | Not enough data | #### Generative AI | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Generation** | Not enough data | Not enough data | #### Agentic AI - IT Asset Management | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | #### Management | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Central Dashboard** | Not enough data | Not enough data | | **Asset Policy Management** | Not enough data | Not enough data | | **Risk Management** | Not enough data | Not enough data | | **Integrations** | Not enough data | Not enough data | ### Remote Support | Product | Score | Reviews | |---|---|---| | **Halo Service Desk** | N/A | N/A | | **LogMeIn Resolve** | 8.6/10 | 94 | #### Administration | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Screen Sharing** | Not enough data | 9.2 (85 reviews) | | **File Sharing** | Not enough data | 9.0 (77 reviews) | | **Session Recording** | Not enough data | 8.9 (64 reviews) | | **Unattended Remote Access** | Not enough data | 8.9 (70 reviews) | | **Multi - Session Handling** | Not enough data | 8.6 (68 reviews) | | **Multi-Monitor Support** | Not enough data | 8.5 (70 reviews) | #### Maintenance | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Remote Reboot** | Not enough data | 8.9 (71 reviews) | | **Remote Printing** | Not enough data | 8.4 (48 reviews) | #### Communication | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Text Chat** | Not enough data | 8.8 (67 reviews) | | **VoIP** | Not enough data | 7.9 (46 reviews) | | **Video Conference Call** | Not enough data | 8.2 (48 reviews) | | **Screen Annotations** | Not enough data | 8.5 (49 reviews) | #### Security | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Data Encryption** | Not enough data | 8.6 (51 reviews) | | **Compliance** | Not enough data | 8.3 (51 reviews) | #### Device Support | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Mobile Device Access** | Not enough data | 8.6 (61 reviews) | | **Multi-Platform Support** | Not enough data | 8.6 (57 reviews) | | **Cross-Platform** | Not enough data | 8.4 (59 reviews) | #### Performance | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Reporting** | Not enough data | 8.3 (61 reviews) | ### Antivirus | Product | Score | Reviews | |---|---|---| | **Halo Service Desk** | N/A | N/A | | **LogMeIn Resolve** | N/A | N/A | #### Generative AI | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **AI Text Generation** | Not enough data | Not enough data | | **AI Text Summarization** | Not enough data | Not enough data | ### Endpoint Management | Product | Score | Reviews | |---|---|---| | **Halo Service Desk** | N/A | N/A | | **LogMeIn Resolve** | 7.7/10 | 8 | #### Generative AI | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **AI Text Summarization** | Not enough data | 7.7 (8 reviews) | ### Service Desk | Product | Score | Reviews | |---|---|---| | **Halo Service Desk** | 8.8/10 | 10 | | **LogMeIn Resolve** | 8.3/10 | 101 | #### Incident Management | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Automate Ticket Routing** | 8.3 (6 reviews) | 8.5 (59 reviews) | | **Ticket Prioritization** | 9.5 (7 reviews) | 8.2 (60 reviews) | | **Ticket Notifications** | 8.9 (9 reviews) | 8.3 (62 reviews) | | **Knowledge Base** | 8.5 (8 reviews) | 8.2 (62 reviews) | | **Knowledge Base/Ticket Integration** | 8.1 (8 reviews) | 8.1 (56 reviews) | #### Reporting | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Dashboards** | 9.4 (8 reviews) | 8.3 (73 reviews) | | **Time Tracking** | 8.1 (7 reviews) | 8.2 (72 reviews) | | **Surveys** | Not enough data | 8.4 (58 reviews) | #### Access & Usability | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Mobile** | Not enough data | 8.1 (74 reviews) | | **Self Service** | 9.0 (8 reviews) | 8.7 (72 reviews) | | **Active Directory** | 8.9 (6 reviews) | 8.1 (59 reviews) | | **Multi-Channel Access** | 9.0 (7 reviews) | 8.5 (65 reviews) | #### Agentic AI - Service Desk | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Endpoint Protection | Product | Score | Reviews | |---|---|---| | **Halo Service Desk** | N/A | N/A | | **LogMeIn Resolve** | N/A | N/A | #### System Control | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Device Control** | Not enough data | Not enough data | | **Web Control** | Not enough data | Not enough data | | **Application Control** | Not enough data | Not enough data | | **Asset Management** | Not enough data | Not enough data | | **System Isolation** | Not enough data | Not enough data | #### Vulnerability Prevention | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Endpoint Intelligence** | Not enough data | Not enough data | | **Firewall** | Not enough data | Not enough data | | **Malware Detection** | Not enough data | Not enough data | #### Security Management | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Incident Reports** | Not enough data | Not enough data | | **Security Validation** | Not enough data | Not enough data | | **Compliance ** | Not enough data | Not enough data | ### Mobile Device Management (MDM) | Product | Score | Reviews | |---|---|---| | **Halo Service Desk** | N/A | N/A | | **LogMeIn Resolve** | 8.5/10 | 9 | #### Platform - Mobile Device Management (MDM) | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Regulation Compliant** | Not enough data | 8.6 (7 reviews) | #### Operating System | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Multi-Systems Support** | Not enough data | 9.4 (8 reviews) | | **Apple Support** | Not enough data | 8.7 (5 reviews) | | **Android Support** | Not enough data | 8.3 (7 reviews) | #### Management | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Applicatons Management** | Not enough data | 8.3 (8 reviews) | | **Applications Consolidation** | Not enough data | 7.8 (6 reviews) | | **Whitelist** | Not enough data | 8.1 (6 reviews) | | **Blacklist** | Not enough data | 8.1 (6 reviews) | | **Usage Information** | Not enough data | 8.6 (6 reviews) | #### Security | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Remote Wipe** | Not enough data | 8.6 (6 reviews) | | **Security** | Not enough data | 9.3 (7 reviews) | #### Agentic AI - Mobile Device Management (MDM) | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Autonomous Task Execution** | Not enough data | Not enough data | | **Multi-step Planning** | Not enough data | Not enough data | | **Cross-system Integration** | Not enough data | Not enough data | | **Adaptive Learning** | Not enough data | Not enough data | | **Natural Language Interaction** | Not enough data | Not enough data | | **Proactive Assistance** | Not enough data | Not enough data | | **Decision Making** | Not enough data | Not enough data | ### Remote Desktop | Product | Score | Reviews | |---|---|---| | **Halo Service Desk** | N/A | N/A | | **LogMeIn Resolve** | 8.3/10 | 93 | #### Administration | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Usage Information** | Not enough data | 8.5 (80 reviews) | | **Integrations** | Not enough data | 8.1 (72 reviews) | | **Diagnostics** | Not enough data | 8.3 (77 reviews) | | **Session Recording** | Not enough data | 8.3 (77 reviews) | | **Session Transfer** | Not enough data | 8.1 (73 reviews) | | **Unattended Access** | Not enough data | 8.4 (76 reviews) | | **File Sharing** | Not enough data | 8.5 (83 reviews) | #### Platform | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Cross-Platform Access** | Not enough data | 8.6 (72 reviews) | | **Mobile Device Access** | Not enough data | 8.1 (70 reviews) | | **Applications Management** | Not enough data | 8.5 (75 reviews) | | **Remote Device Control** | Not enough data | 8.7 (85 reviews) | #### Security | Feature | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Remote Wipe** | Not enough data | 7.7 (60 reviews) | | **Device Management** | Not enough data | 8.4 (77 reviews) | | **Device Enrollment** | Not enough data | 8.4 (70 reviews) | --- ## Categories **Shared Categories (1):** [Service Desk Software](https://www.g2.com/categories/service-desk) **Unique to Halo Service Desk (1):** [IT Service Management Tools](https://www.g2.com/categories/it-service-management-itsm-tools) **Unique to LogMeIn Resolve (9):** [Unified Endpoint Management (UEM) Software](https://www.g2.com/categories/unified-endpoint-management-uem), [Mobile Device Management (MDM) Software](https://www.g2.com/categories/mobile-device-management-mdm), [Remote Support Software](https://www.g2.com/categories/remote-support), [Patch Management Software](https://www.g2.com/categories/patch-management), [Antivirus Software](https://www.g2.com/categories/antivirus), [Remote Desktop Software](https://www.g2.com/categories/remote-desktop), [Endpoint Management Software](https://www.g2.com/categories/endpoint-management), [Remote Monitoring & Management (RMM) Software](https://www.g2.com/categories/remote-monitoring-management-rmm), [IT Asset Management Software](https://www.g2.com/categories/it-asset-management) --- ## Reviewer Demographics ### By Company Size | Segment | Halo Service Desk | LogMeIn Resolve | |---|---|---| | **Small-Business** | 47.1% | 35.8% | | **Mid-Market** | 35.3% | 42.9% | | **Enterprise** | 17.6% | 21.2% | ### By Industry #### Halo Service Desk - **Information Technology and Services:** 17.6% - **Computer Software:** 17.6% - **Higher Education:** 11.8% - **Computer & Network Security:** 11.8% - **Renewables & Environment:** 5.9% - **Machinery:** 5.9% - **Human Resources:** 5.9% - **Food Production:** 5.9% - **Environmental Services:** 5.9% - **Education Management:** 5.9% - **Other:** 5.9% #### LogMeIn Resolve - **Information Technology and Services:** 21.9% - **Computer Software:** 11.3% - **Hospital & Health Care:** 6.7% - **Computer & Network Security:** 3.5% - **Construction:** 3.5% - **Computer Networking:** 2.2% - **Insurance:** 2.2% - **Accounting:** 2.0% - **Education Management:** 2.0% - **Financial Services:** 2.0% - **Other:** 43.0% --- ## Alternatives ### Alternatives to Halo Service Desk - [Freshservice](https://www.g2.com/products/freshservice/reviews) — 4.6/5 stars (1339 reviews) - [ServiceNow IT Service Management](https://www.g2.com/products/servicenow-it-service-management/reviews) — 4.5/5 stars (1904 reviews) - [Jira Service Management](https://www.g2.com/products/jira-service-management/reviews) — 4.3/5 stars (988 reviews) - [SysAid](https://www.g2.com/products/sysaid/reviews) — 4.5/5 stars (752 reviews) - [Autotask](https://www.g2.com/products/autotask/reviews) — 4.3/5 stars (615 reviews) - [SolarWinds Service Desk](https://www.g2.com/products/solarwinds-service-desk/reviews) — 4.3/5 stars (785 reviews) - [ManageEngine ServiceDesk Plus](https://www.g2.com/products/manageengine-servicedesk-plus/reviews) — 4.2/5 stars (249 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1221 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4591 reviews) - [Kaseya VSA](https://www.g2.com/products/kaseya-vsa/reviews) — 4.0/5 stars (326 reviews) ### Alternatives to LogMeIn Resolve - [TeamViewer](https://www.g2.com/products/teamviewer/reviews) — 4.5/5 stars (4046 reviews) - [NinjaOne](https://www.g2.com/products/ninjaone/reviews) — 4.7/5 stars (4591 reviews) - [Atera](https://www.g2.com/products/atera/reviews) — 4.6/5 stars (1221 reviews) - [AnyDesk](https://www.g2.com/products/anydesk/reviews) — 4.5/5 stars (1100 reviews) - [Zoho Assist](https://www.g2.com/products/zoho-assist/reviews) — 4.7/5 stars (711 reviews) - [ScreenConnect](https://www.g2.com/products/screenconnect/reviews) — 4.7/5 stars (504 reviews) - [BeyondTrust Remote Support](https://www.g2.com/products/beyondtrust-remote-support/reviews) — 4.7/5 stars (388 reviews) - [RealVNC](https://www.g2.com/products/realvnc/reviews) — 4.7/5 stars (439 reviews) - [ManageEngine Endpoint Central](https://www.g2.com/products/manageengine-endpoint-central/reviews) — 4.5/5 stars (1125 reviews) - [RemotePC](https://www.g2.com/products/remotepc/reviews) — 4.7/5 stars (662 reviews) --- ## Top Discussions ### Halo Service Desk No discussions available for this product. ### LogMeIn Resolve - Title: [Is LogMeIn Resolve legitimate?](https://www.g2.com/discussions/is-logmein-resolve-legitimate) — 3 comments > **Top comment:** "Yes, of course." - Title: [How do I use LogMeIn Resolve remote?](https://www.g2.com/discussions/how-do-i-use-logmein-resolve-remote) — 1 comment > **Top comment:** "GoToAssist is very practical and gives you options: you can download the agent and install it administratively in a planned way, or, you can create a remote..." --- **Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/halo-service-desk-vs-logmein-resolve)