Compare Guusto and Matter 
At a Glance
Market Segments
Mid-Market (49.4% of reviews)
Small-Business (49.1% of reviews)
Entry-Level Pricing
Free Per Month
$0.00 0 Users
Guusto
Star Rating
(5,093)4.9 out of 5
Market Segments
Mid-Market (49.4% of reviews)
Pros & Cons
Entry-Level Pricing
Free Per Month
Free Trial is available
Browse all 4 pricing plansMatter
Star Rating
(1,188)4.7 out of 5
Market Segments
Small-Business (49.1% of reviews)
Pros & Cons
Entry-Level Pricing
$0.00 0 Users
Free Trial is available
Browse all 5 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Guusto excels in user experience, with many praising its intuitive interface and outstanding gift selection. Users feel that the platform makes employee recognition effortless and meaningful, which has significantly boosted team engagement since switching.
- According to verified reviews, Matter shines in its ability to foster a positive company culture through quick feedback and public recognition features. Users appreciate how simple and authentic the recognition feels, making it a valuable tool for celebrating both small and big wins.
- Users say that Guusto offers a wider variety of rewards, making it easy to access and convert gift cards to popular vendors like Amazon. This flexibility in reward options is frequently highlighted as a major advantage over Matter, which has a solid rewards catalog but may not match the breadth of choices available in Guusto.
- Reviewers mention that both platforms are easy to set up, but Guusto edges out with slightly higher ratings for setup and administration ease. Users have noted that Guusto's onboarding process is straightforward, allowing teams to get started quickly without extensive training.
- G2 reviewers highlight that Matter's integration with tools like Slack and Teams enhances its usability, allowing for seamless communication and recognition within existing workflows. This feature is particularly appreciated by users who value a cohesive experience across their tools.
- According to recent feedback, while both platforms receive high marks for support quality, Guusto consistently receives praise for its responsiveness and helpfulness. Users feel that Guusto has been a strong partner in their employee recognition efforts, contributing to a more engaged workforce.
Pricing
Entry-Level Pricing
Guusto
Free
Free
Per Month
Single user account
- Send rewards
- 100+ merchant options
- Web redemption
Matter
Free Forever
$0.00
0 Users
After the free 14-day trial, you'll automatically be downgraded to the free plan.
Key features:
- Unlimited users
- Slack and Microsoft Teams integration
- Kudos recognition
Free Trial
Guusto
Free Trial is available
Matter
Free Trial is available
Ratings
Meets Requirements
9.7
3,916
9.3
1,121
Ease of Use
9.7
4,306
9.4
1,170
Ease of Setup
9.6
1,858
9.4
779
Ease of Admin
9.6
380
9.2
163
Quality of Support
9.7
3,426
9.4
874
Has the product been a good partner in doing business?
9.7
373
9.3
152
Product Direction (% positive)
9.4
3,773
9.5
1,158
Features by Category
Platform Basics
9.1
1966
8.5
791
9.4
2297
8.9
845
9.5
2281
9.1
869
Platform Content
9.3
2074
8.8
818
9.0
1837
Feature Not Available
9.1
1918
8.5
773
Platform Additional Functionality
9.1
1826
8.9
837
9.4
2104
9.0
817
Feature Not Available
Feature Not Available
9.4
2139
9.3
883
9.6
2451
9.2
849
Survey Management
Not enough data
9.2
137
Not enough data
9.0
132
Not enough data
9.1
134
Not enough data
9.2
134
Survey Customization
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Survey Insights
Not enough data
9.3
133
Not enough data
Feature Not Available
Not enough data
9.3
120
Not enough data
Feature Not Available
Agentic AI - Survey
Not enough data
8.9
6
Not enough data
8.3
5
Not enough data
8.6
6
Rewards & Incentives
9.5
1833
Not enough data
9.4
1699
Not enough data
9.2
1519
Not enough data
9.2
1510
Not enough data
9.5
1739
Not enough data
9.2
1527
Not enough data
9.3
1565
Not enough data
9.1
1464
Not enough data
9.1
1483
Not enough data
Agentic AI - Rewards and Incentives
7.9
72
Not enough data
8.0
71
Not enough data
Reports
Not enough data
8.8
25
Not enough data
9.1
29
Not enough data
8.6
27
Not enough data
9.1
31
Cleaning
Not enough data
8.7
21
Not enough data
8.1
18
Not enough data
8.4
18
Generative AI
Not enough data
7.8
12
Not enough data
7.9
12
Not enough data
7.9
12
Core Features
Not enough data
9.0
335
Not enough data
9.0
334
Not enough data
9.4
369
Not enough data
9.4
362
Additional Features-
Not enough data
8.9
334
Not enough data
8.8
289
Not enough data
8.1
247
Interoperability
Not enough data
8.8
300
Not enough data
9.1
341
Not enough data
9.6
371
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Core Features - Employee Experience Software
Not enough data
Feature Not Available
Not enough data
9.4
237
People Analytics - Employee Experience Software
Not enough data
8.9
168
Not enough data
9.3
236
Advanced Features - Employee Experience Software
Not enough data
8.9
158
Not enough data
Feature Not Available
Not enough data
9.3
215
Employee Improvement - Employee Experience Software
Not enough data
8.8
134
Not enough data
8.6
132
Not enough data
9.6
252
Agentic AI - Productivity Bots
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
Feature Not Available
Not enough data
8.9
637
Not enough data
8.9
616
Platform Content
Not enough data
8.9
610
Not enough data
8.8
605
Not enough data
Feature Not Available
Not enough data
8.3
499
Platform Additional Functionality
Not enough data
8.8
587
Not enough data
Feature Not Available
Not enough data
9.5
685
Not enough data
9.1
625
Platform
Not enough data
8.8
689
Not enough data
8.7
645
Not enough data
Feature Not Available
Not enough data
9.0
668
Not enough data
9.4
686
Not enough data
9.2
648
Not enough data
8.8
633
Not enough data
8.9
652
Categories
Categories
Shared Categories
Guusto and Matter are categorized as Employee Recognition
Unique Categories
Guusto is categorized as Rewards and Incentives
Matter is categorized as Employee Engagement, Employee Experience, Survey, Team Building, HR Analytics, and Productivity Bots
Reviews
Reviewers' Company Size
Guusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Matter
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Insurance
12.6%
Financial Services
9.8%
Hospital & Health Care
5.1%
Information Technology and Services
4.1%
Retail
3.4%
Other
65.0%
Marketing and Advertising
11.9%
Information Services
11.0%
Computer Software
9.0%
Information Technology and Services
8.0%
Consulting
3.8%
Other
56.3%
Discussions
Why Use Guusto?
2 Comments
LM
It was simply awesome
It was simply awesome. The perfect gift I would say, where you can select what you would like to have from a huge selection.
Read more
Do points expire? Can you save them for a large reward?
2 Comments
MM
Points(gift amount) doesn't expire, you can club them into getting a larger reward.Read more
Matter has no discussions with answers
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