# Gusto vs Zoho People Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gusto excels in user experience, with many praising its intuitive interface and ease of navigation. Users appreciate features like time tracking options, which contribute to a low-pressure environment for managing HR tasks.
- **Users say** that Zoho People offers a comprehensive approach to HR management, with a detailed interface that simplifies tasks such as attendance and leave management. Reviewers highlight its ability to integrate various functionalities, making daily operations smoother.
- **According to verified reviews** , Gusto stands out for its quick implementation process, with many users noting the effectiveness of its onboarding wizard. This has led to a higher satisfaction rate among small businesses looking for a seamless setup experience.
- **Reviewers mention** that while Gusto has a strong focus on small businesses, Zoho People is more tailored for mid-market companies, providing features that cater to larger teams and more complex HR needs, such as flexible evaluation scheduling.
- **G2 reviewers highlight** the quality of support provided by Gusto, with many users expressing satisfaction with the responsiveness and helpfulness of the support team. In contrast, while Zoho People also offers support, some users feel it could be improved to match the level of service provided by Gusto.
- **Users note** that both platforms have strong reporting capabilities, but Gusto's dashboards are particularly praised for their user-friendly design, allowing for easy access to important metrics. Zoho People, while detailed, can sometimes feel overwhelming due to its extensive options.



| | Gusto | Zoho People | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 10,549 | 415 | 
| **Largest Market Segment** | Small-Business (84.0% of reviews) | Mid-Market (55.4% of reviews) | 
| **Entry Level Price** | Starting at $49.00 Per Month | Free Trial | 

---
## Top Pros & Cons

### Gusto

Pros:
- Ease of Use (5642 reviews)
- Payroll Ease (2984 reviews)

Cons:
- Missing Features (614 reviews)
- Poor Customer Support (601 reviews)

### Zoho People

Pros:
- Ease of Use (65 reviews)
- Attendance Tracking (40 reviews)

Cons:
- Limited Customization (19 reviews)
- Learning Curve (17 reviews)

---
## Ratings Comparison
| Rating | Gusto | Zoho People | 
|---|---|---|
  | **Meets Requirements** | 9.4 (7534 reviews) | 9.0 (324 reviews) | 
  | **Ease of Use** | 9.5 (7769 reviews) | 8.9 (326 reviews) | 
  | **Ease of Setup** | 9.3 (6345 reviews) | 8.6 (161 reviews) | 
  | **Ease of Admin** | 9.3 (2380 reviews) | 8.5 (78 reviews) | 
  | **Quality of Support** | 9.0 (6266 reviews) | 8.4 (306 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (2377 reviews) | 8.5 (78 reviews) | 
  | **Product Direction (% positive)** | 9.2 (7506 reviews) | 9.6 (301 reviews) | 

---
## Pricing

### Gusto

#### Entry-Level Pricing

Plan: Simple Plan

Price: Starting at $49.00 Per Month

Description: For small businesses or s-corps needing basic payroll.

Key Features:
- Full-service single-state payroll including W-2s and 1099s
- Basic support
-  Employee profiles and self-service

[Browse all 3 editions](https://www.g2.com/products/gusto/pricing)

#### Free Trial

Yes

### Zoho People

#### Entry-Level Pricing

Plan: FREE

Price: Free Trial

Key Features:
- Employee database management
- Time-off management (Leave)

[Browse all 5 editions](https://www.g2.com/products/zoho-people/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 2852 |
| **Zoho People** | 8.7/10 | 208 |

#### Core HR

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Organization Management** | 8.8 (915 reviews) | 9.1 (139 reviews) | 
| **Time, Attendance, and PTO** | 9.0 (961 reviews) | 9.0 (152 reviews) | 
| **Expense Management** | 8.1 (804 reviews) | 8.5 (120 reviews) | 
| **Salary Structures** | 8.6 (852 reviews) | 8.6 (103 reviews) ✓ Verified | 
| **Compliance** | 8.8 (881 reviews) | 8.7 (124 reviews) | 
| **Benefits Administration** | 8.8 (889 reviews) | 8.9 (120 reviews) | 

#### Generative AI

| Feature | Gusto | Zoho People | 
|---|---|---|
| **AI Text Summarization** | 7.2 (474 reviews) | 8.4 (57 reviews) | 

#### Platform

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Customization ** | 8.2 (2276 reviews) | 8.4 (132 reviews) | 
| **Integration APIs** | 8.0 (2077 reviews) | 8.4 (120 reviews) | 
| **Internationalization** | Feature Not Available | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.9 (2320 reviews) | 9.0 (126 reviews) | 
| **Performance** | 9.2 (2380 reviews) | 8.8 (131 reviews) | 
| **Mobility** | 8.9 (2263 reviews) | 8.4 (125 reviews) | 
| **Reporting** | 8.7 (2311 reviews) | 8.8 (128 reviews) | 
| **Dashboards** | 9.1 (2294 reviews) | 9.0 (128 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.1/10 | 6783 |
| **Zoho People** | N/A | N/A |

#### Employee Self Service

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Web Portal** | 9.5 (5485 reviews) ✓ Verified | Not enough data | 
| **Benefits Manager** | 8.9 (4830 reviews) ✓ Verified | Not enough data | 
| **Mobile** | 9.0 (4874 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Payroll Entry** | 9.4 (5312 reviews) ✓ Verified | Not enough data | 
| **Time Off Accrual** | 9.1 (4805 reviews) ✓ Verified | Not enough data | 
| **Direct Deposit** | 9.6 (5237 reviews) ✓ Verified | Not enough data | 
| **Expense Reimbursement** | 8.9 (4500 reviews) ✓ Verified | Not enough data | 
| **Pre-tax Deductions** | 9.2 (4716 reviews) ✓ Verified | Not enough data | 
| **Wage Garnishment** | 8.8 (4176 reviews) ✓ Verified | Not enough data | 
| **Approvals** | 9.1 (4392 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Printing** | 9.2 (4571 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Delivery** | 9.2 (4563 reviews) ✓ Verified | Not enough data | 

#### Taxes

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Tax Calculation** | 9.3 (5068 reviews) ✓ Verified | Not enough data | 
| **Tax Filing** | 9.2 (4880 reviews) ✓ Verified | Not enough data | 
| **Automatic Tax Payment** | Feature Not Available | Not enough data | 

#### Integration

| Feature | Gusto | Zoho People | 
|---|---|---|
| **API / Integration** | 8.6 (4216 reviews) ✓ Verified | Not enough data | 
| **Time Tracking Integration** | 8.8 (4147 reviews) ✓ Verified | Not enough data | 
| **Accounting Integration** | 8.8 (4209 reviews) ✓ Verified | Not enough data | 
| **Core HR Integration** | 8.6 (3908 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Reporting and Dashboards** | 9.0 (4690 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 9.2 (4620 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 9.3 (5194 reviews) ✓ Verified | Not enough data | 
| **Scalability** | 9.2 (4533 reviews) ✓ Verified | Not enough data | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.7/10 | 2854 |
| **Zoho People** | N/A | N/A |

#### Benefits Administration Platform Features

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Benefits Record Management** | 9.0 (1365 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (1317 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.4 (1223 reviews) | Not enough data | 
| **Document Management** | 9.0 (1342 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.1 (1311 reviews) | Not enough data | 
| **Self-Service Portal** | 9.2 (1357 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (1279 reviews) | Not enough data | 
| **Mobile Benefits Access** | 8.8 (1256 reviews) | Not enough data | 

#### Benefits Administration Platform Features

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Benefits Record Management** | 9.0 (1365 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (1317 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.4 (1223 reviews) | Not enough data | 
| **Document Management** | 9.0 (1342 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.1 (1311 reviews) | Not enough data | 
| **Self-Service Portal** | 9.2 (1357 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (1279 reviews) | Not enough data | 
| **Benefits Dashboards** | 9.1 (932 reviews) | Not enough data | 
| **Mobile Benefits Access** | 8.8 (1256 reviews) | Not enough data | 
| **Integrations / APIs** | 8.5 (1061 reviews) | Not enough data | 
| **Internationalization** | 8.3 (977 reviews) | Not enough data | 
| **Mobility** | 8.9 (1043 reviews) | Not enough data | 

#### Generative AI

| Feature | Gusto | Zoho People | 
|---|---|---|
| **AI Text Generation** | 7.2 (840 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (837 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.1 (832 reviews) | Not enough data | 

#### Platform

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Customization ** | 8.2 (2276 reviews) | 8.4 (132 reviews) | 
| **Integration APIs** | 8.0 (2077 reviews) | 8.4 (120 reviews) | 
| **Internationalization** | Feature Not Available | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.9 (2320 reviews) | 9.0 (126 reviews) | 
| **Performance** | 9.2 (2380 reviews) | 8.8 (131 reviews) | 
| **Mobility** | 8.9 (2263 reviews) | 8.4 (125 reviews) | 
| **Reporting** | 8.7 (2311 reviews) | 8.8 (128 reviews) | 
| **Dashboards** | 9.1 (2294 reviews) | 9.0 (128 reviews) | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.3/10 | 118 |
| **Zoho People** | N/A | N/A |

#### Automation

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Process Automation** | 9.2 (36 reviews) | Not enough data | 

#### Logistics

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Dashboards & Reporting** | 9.1 (9 reviews) | Not enough data | 
| **Data Collection** | 8.8 (27 reviews) | Not enough data | 
| **Lanuguage Options** | 10.0 (5 reviews) | Not enough data | 

#### Management

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Schedule Creation Tools** | 7.9 (18 reviews) | Not enough data | 
| **Schedule Management** | 9.3 (32 reviews) | Not enough data | 
| **Employee Leave Management** | 9.6 (12 reviews) | Not enough data | 
| **User Access** | 9.0 (12 reviews) | Not enough data | 
| **User Role Access** | 9.1 (15 reviews) | Not enough data | 
| **Employee Information** | 10.0 (28 reviews) | Not enough data | 
| **Employee Information Automation** | 7.5 (6 reviews) | Not enough data | 

#### Monitoring

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Regulations Enforcement** | 10.0 (10 reviews) | Not enough data | 
| **Compliance Monitoring** | 10.0 (10 reviews) | Not enough data | 
| **Integration** | 10.0 (10 reviews) | Not enough data | 

### Contractor Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 203 |
| **Zoho People** | N/A | N/A |

#### Platform Basics

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Interoperability** | 8.5 (186 reviews) | Not enough data | 
| **Performance** | 9.2 (195 reviews) | Not enough data | 
| **Portal** | 8.9 (186 reviews) | Not enough data | 

#### Platform Performance

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Reporting** | 8.8 (193 reviews) | Not enough data | 
| **Application Monitoring** | 8.5 (179 reviews) | Not enough data | 

#### Platform Functionality

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Document management** | 9.1 (189 reviews) | Not enough data | 
| **Requalification** | 8.5 (182 reviews) | Not enough data | 
| **Compliance** | 8.8 (180 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Onboarding** | 8.9 (184 reviews) | Not enough data | 
| **Pre-qualifiation** | 8.4 (176 reviews) | Not enough data | 
| **Onsite Monitoring** | 8.1 (173 reviews) | Not enough data | 

#### Generative AI

| Feature | Gusto | Zoho People | 
|---|---|---|
| **AI Text Summarization** | 7.3 (159 reviews) | Not enough data | 

### Healthcare HR

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Zoho People** | 9.0/10 | 36 |

#### Operations

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Personnel Management** | Not enough data | 9.3 (33 reviews) | 
| **Talent Management** | Not enough data | 8.9 (31 reviews) | 
| **Regulation and Compliance** | Not enough data | 8.7 (31 reviews) | 
| **Metrics and Reporting** | Not enough data | 9.1 (31 reviews) | 
| **Third-Party Integrations** | Not enough data | 9.1 (30 reviews) | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 10.0/10 | 6 |
| **Zoho People** | 8.4/10 | 106 |

#### Performance reviews

| Feature | Gusto | Zoho People | 
|---|---|---|
| **360 Reviews** | Not enough data | 8.7 (97 reviews) ✓ Verified | 
| **Customizable Forms** | Not enough data | 8.6 (95 reviews) ✓ Verified | 
| **Review Status Tracking** | Not enough data | 8.6 (96 reviews) ✓ Verified | 

#### Goals

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Goal-Setting** | 10.0 (5 reviews) | 8.7 (98 reviews) ✓ Verified | 
| **Company Goals And OKRs** | Not enough data | 8.5 (98 reviews) ✓ Verified | 

#### Feedback

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Continuous Feedback** | Not enough data | 8.5 (98 reviews) ✓ Verified | 
| **Requesting Feedback** | Not enough data | 8.5 (97 reviews) | 
| **1-On-1 Meetings** | Not enough data | Feature Not Available | 
| **Public Praise** | Not enough data | Feature Not Available | 

#### Data

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Dashboards And Reports** | Not enough data | 8.9 (98 reviews) ✓ Verified | 
| **Historical Data** | Not enough data | 8.6 (96 reviews) ✓ Verified | 

#### Agentic AI - Performance Management

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 7.5 (14 reviews) | 
| **Natural Language Interaction** | Not enough data | 7.1 (14 reviews) | 

### Contractor Payments

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.9/10 | 837 |
| **Zoho People** | N/A | N/A |

#### Platform Basics

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Performance** | 9.2 (773 reviews) | Not enough data | 
| **Portal** | 9.2 (778 reviews) | Not enough data | 

#### Platform Administration

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Integrations** | 8.6 (711 reviews) | Not enough data | 
| **Compliance** | 9.1 (758 reviews) | Not enough data | 
| **Reporting** | 8.9 (763 reviews) | Not enough data | 

#### Platform Payment Content

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Document management** | 9.0 (761 reviews) | Not enough data | 
| **Invoicing Tool** | 8.4 (652 reviews) | Not enough data | 
| **Wage access** | 9.1 (737 reviews) | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Zoho People | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Zoho People | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Zoho People | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Zoho People** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Zoho People | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 2824 |
| **Zoho People** | N/A | N/A |

#### Agentic AI - Onboarding

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (246 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (246 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (250 reviews) | Not enough data | 
| **Proactive Assistance** | 8.0 (252 reviews) | Not enough data | 
| **Decision Making** | 8.0 (249 reviews) | Not enough data | 

#### Platform Content

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Forms Library** | 8.7 (1162 reviews) | Not enough data | 
| **E-Forms** | 9.1 (1191 reviews) | Not enough data | 
| **E-Signature** | 9.3 (1198 reviews) | Not enough data | 
| **Background Checks** | 8.4 (1098 reviews) | Not enough data | 
| **Offer Letter Approvals** | 8.8 (1108 reviews) | Not enough data | 
| **Offer Letter Templates** | 8.6 (1100 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Self-Service Portal** | 9.3 (1172 reviews) | Not enough data | 
| **Automated Team Introductions** | 8.8 (1095 reviews) | Not enough data | 
| **Compliance Training** | 8.5 (1072 reviews) | Not enough data | 
| **Automated Onboarding Workflows** | 8.9 (1124 reviews) | Not enough data | 
| **Onboarding Notifications** | 9.1 (1149 reviews) | Not enough data | 

#### Platform Data

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Time-to-Productivity Reporting** | 8.4 (1021 reviews) | Not enough data | 
| **Onboarding Process Reporting** | 8.7 (1063 reviews) | Not enough data | 
| **Visualization** | 8.8 (1044 reviews) | Not enough data | 

#### Platform

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Customization ** | 8.2 (2276 reviews) | 8.4 (132 reviews) | 
| **Integration APIs** | 8.0 (2077 reviews) | 8.4 (120 reviews) | 
| **Internationalization** | Feature Not Available | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.9 (2320 reviews) | 9.0 (126 reviews) | 
| **Performance** | 9.2 (2380 reviews) | 8.8 (131 reviews) | 
| **Mobility** | 8.9 (2263 reviews) | 8.4 (125 reviews) | 
| **Reporting** | 8.7 (2311 reviews) | 8.8 (128 reviews) | 
| **Dashboards** | 9.1 (2294 reviews) | 9.0 (128 reviews) | 

#### Recruiting and Onboarding

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Interview Scheduling** | 8.0 (995 reviews) | Not enough data | 
| **Onboarding** | 9.0 (1182 reviews) | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Zoho People** | 8.6/10 | 185 |

#### Time Tracking

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Ease of Completing Timesheets** | Not enough data | 8.8 (163 reviews) | 
| **Tracking Time to Project/Task** | Not enough data | 8.6 (156 reviews) | 
| **Billable Time Rate Management** | Not enough data | 8.5 (144 reviews) | 

#### Client Invoicing

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | 8.3 (127 reviews) | 
| **Electronic Payments** | Not enough data | 8.0 (114 reviews) | 
| **Project Accounting / Revenue Recognition** | Not enough data | 8.1 (122 reviews) | 

#### Mobile Time Tracking

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Time Tracking** | Not enough data | 8.9 (146 reviews) | 

#### Administration

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.7 (140 reviews) | 
| **Workflow** | Not enough data | 8.8 (149 reviews) | 
| **Automated Reminders** | Not enough data | 8.8 (142 reviews) | 
| **Policy Compliance Management** | Not enough data | 8.7 (138 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.9 (151 reviews) | 

#### Platform

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Reporting** | Not enough data | 8.8 (143 reviews) | 
| **APIs / Integration** | Not enough data | 8.3 (127 reviews) | 
| **Internationalization** | Not enough data | 8.3 (130 reviews) | 
| **Performance and Reliability** | Not enough data | 8.9 (147 reviews) | 
| **Mobile User Support** | Not enough data | 8.6 (139 reviews) | 
| **Offline** | Not enough data | Feature Not Available | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Zoho People** | 8.8/10 | 204 |

#### Platform

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Customization ** | 8.2 (2276 reviews) | 8.4 (132 reviews) | 
| **Integration APIs** | 8.0 (2077 reviews) | 8.4 (120 reviews) | 
| **Internationalization** | Feature Not Available | 8.2 (112 reviews) | 
| **User, Role, and Access Management** | 8.9 (2320 reviews) | 9.0 (126 reviews) | 
| **Performance** | 9.2 (2380 reviews) | 8.8 (131 reviews) | 
| **Mobility** | 8.9 (2263 reviews) | 8.4 (125 reviews) | 
| **Reporting** | 8.7 (2311 reviews) | 8.8 (128 reviews) | 
| **Dashboards** | 9.1 (2294 reviews) | 9.0 (128 reviews) | 

#### Workforce Management Platform Features

| Feature | Gusto | Zoho People | 
|---|---|---|
| **Labor Forecasting** | Not enough data | Feature Not Available | 
| **Shift Scheduling** | Not enough data | 8.8 (110 reviews) | 
| **Time & Attendance Tracking** | Not enough data | 9.2 (128 reviews) | 
| **Absence & Leave Management** | Not enough data | 9.3 (131 reviews) | 
| **Skills Management** | Not enough data | 8.7 (115 reviews) | 
| **Succession Planning** | Not enough data | Feature Not Available | 
| **Workforce Analytics** | Not enough data | 8.6 (114 reviews) | 
| **Self-Service Capabilities** | Not enough data | 8.7 (116 reviews) | 
| **Mobile Shift Scheduling** | Not enough data | 8.6 (99 reviews) | 
| **Team Communication** | Not enough data | 8.7 (113 reviews) | 

---
## Categories
**Shared Categories (2):** [Core HR Software](https://www.g2.com/categories/core-hr), [Performance Management Software](https://www.g2.com/categories/performance-management)

**Unique to Gusto (7):** [ Contractor Payment Software](https://www.g2.com/categories/contractor-payments), [Contractor Management Software](https://www.g2.com/categories/contractor-management), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software)

**Unique to Zoho People (3):** [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr)


---
## Reviewer Demographics

### By Company Size

| Segment | Gusto | Zoho People | 
|---|---|---|
| **Small-Business** | 84.0% | 34.4% | 
| **Mid-Market** | 15.5% | 55.4% | 
| **Enterprise** | 0.5% | 10.3% | 

### By Industry

#### Gusto

- **Non-Profit Organization Management:** 5.7%
- **Health, Wellness and Fitness:** 4.9%
- **Computer Software:** 4.9%
- **Accounting:** 4.8%
- **Hospital & Health Care:** 4.8%
- **Mental Health Care:** 4.7%
- **Marketing and Advertising:** 4.4%
- **Information Technology and Services:** 3.7%
- **Medical Practice:** 3.7%
- **Construction:** 2.9%
- **Other:** 55.7%

#### Zoho People

- **Information Technology and Services:** 28.9%
- **Computer Software:** 10.8%
- **Marketing and Advertising:** 5.5%
- **Financial Services:** 4.5%
- **Staffing and Recruiting:** 3.9%
- **Education Management:** 3.7%
- **Human Resources:** 3.7%
- **Accounting:** 2.4%
- **Higher Education:** 2.4%
- **Consulting:** 2.4%
- **Other:** 31.8%

---
## Alternatives

### Alternatives to Gusto

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12753 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6394 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5319 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1699 reviews)
- [Namely](https://www.g2.com/products/namely/reviews) — 3.9/5 stars (331 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4221 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1627 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)

### Alternatives to Zoho People

- [Keka](https://www.g2.com/products/keka/reviews) — 4.5/5 stars (1998 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1627 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1654 reviews)
- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12753 reviews)
- [BambooHR](https://www.g2.com/products/bamboohr/reviews) — 4.4/5 stars (5273 reviews)
- [greytHR](https://www.g2.com/products/greythr/reviews) — 4.4/5 stars (1263 reviews)
- [HROne](https://www.g2.com/products/uneecops-hrone/reviews) — 4.8/5 stars (2097 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4221 reviews)
- [ZingHR](https://www.g2.com/products/zinghr/reviews) — 4.2/5 stars (91 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5319 reviews)

---
## Top Discussions

### Gusto

- Title: [Is there an app for Gusto payroll?](https://www.g2.com/discussions/is-there-an-app-for-gusto-payroll) — 4 comments, 1 upvote
  > **Top comment:** "No, only for employees. You can only run payroll using a browser."
- Title: [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) — 3 comments, 6 upvotes
  > **Top comment:** "Yes, it is secure"
- Title: [What is Gusto used for?](https://www.g2.com/discussions/what-is-gusto-used-for) — 2 comments
  > **Top comment:** "payroll"
- Title: [What is gusto payroll?](https://www.g2.com/discussions/what-is-gusto-payroll) — 2 comments
  > **Top comment:** "Gusto payroll is a web client platform where you can perform payment for an employees or contractor for your owned business. Simply it is your accounting..."
- Title: [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) — 2 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for..."

### Zoho People

- Title: [What is Zoho People used for?](https://www.g2.com/discussions/what-is-zoho-people-used-for) — 3 comments, 1 upvote
  > **Top comment:** "To manage HR processes and data"
- Title: [Is Zoho free?](https://www.g2.com/discussions/is-zoho-free) — 3 comments
  > **Top comment:** "No. it is not free. You have to pay"
- Title: [How do I use Zoho people?](https://www.g2.com/discussions/how-do-i-use-zoho-people) — 1 comment
  > **Top comment:** "My previous company using it for office work management tool."
- Title: [What is Zoho people?](https://www.g2.com/discussions/what-is-zoho-people) — 1 comment, 1 upvote
  > **Top comment:** "ZOHO People is an HRIS platform to manage your employees"

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**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gusto-vs-zoho-people)