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Compare Gusto and Zoho Payroll 
Featured Products
At a Glance
Market Segments
Small-Business (84.0% of reviews)
Small-Business (47.4% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
No pricing available
Gusto
Star Rating
(7,549)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansZoho Payroll
Star Rating
(19)4.4 out of 5
Market Segments
Small-Business (47.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zoho PayrollSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user experience, with many praising its intuitive interface and smooth onboarding process. Users appreciate features like automated task tracking based on state and local laws, which helps ensure compliance without added stress.
- Users say that Zoho Payroll offers a user-friendly experience, particularly for salary processing. Its automated tax calculations and compliance updates are highlighted as significant time-savers, making payroll management less error-prone and more efficient.
- Reviewers mention that Gusto's customer support is a standout feature, with many users noting quick responses and helpful assistance. This level of support contributes to a higher overall satisfaction score compared to Zoho Payroll, where users have reported mixed experiences with support responsiveness.
- According to verified reviews, Gusto's ease of setup is frequently commended, allowing businesses to get up and running quickly. In contrast, while Zoho Payroll is also noted for its ease of operation, some users have indicated that it may require more time to fully integrate with other applications.
- Users highlight Gusto's robust features for payroll entry and direct deposit, with many expressing satisfaction with the flexibility it offers in managing payroll schedules. On the other hand, Zoho Payroll, while effective, has received feedback suggesting that its direct deposit features could be improved for a smoother experience.
- Reviewers note that Gusto's strong market presence and extensive user base contribute to a wealth of resources and community support, enhancing the overall user experience. In contrast, Zoho Payroll, despite its strengths, has a smaller user community, which may limit the availability of shared insights and best practices.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Zoho Payroll
No pricing availableFree Trial
Gusto
Free Trial is available
Zoho Payroll
Free Trial is available
Ratings
Meets Requirements
9.4
6,029
8.6
18
Ease of Use
9.5
6,230
9.0
19
Ease of Setup
9.3
4,930
8.8
16
Ease of Admin
9.3
2,165
9.7
5
Quality of Support
9.0
5,025
8.3
18
Has the product been a good partner in doing business?
9.1
2,165
9.0
5
Product Direction (% positive)
9.2
6,129
10.0
18
Features by Category
Core HR
8.8
893
Not enough data
9.0
892
Not enough data
8.0
784
Not enough data
8.6
836
Not enough data
8.8
852
Not enough data
8.7
850
Not enough data
Generative AI
7.2
472
Not enough data
Platform
8.2
2232
Not enough data
8.0
2039
Not enough data
Feature Not Available
Not enough data
8.9
2255
Not enough data
9.2
2258
Not enough data
8.9
2171
Not enough data
8.8
2225
Not enough data
9.1
2255
Not enough data
Employee Self Service
9.5
5037
|
Verified
9.0
15
8.9
4604
|
Verified
8.9
15
9.0
4666
|
Verified
8.4
15
Administration
9.4
4863
|
Verified
8.6
15
9.0
4544
|
Verified
8.5
14
9.6
5006
|
Verified
8.1
14
8.9
4420
|
Verified
8.7
15
9.2
4622
|
Verified
8.3
14
8.8
4153
|
Verified
8.3
13
9.1
4346
|
Verified
9.2
15
9.2
4521
|
Verified
8.8
14
9.2
4530
|
Verified
8.5
14
Taxes
9.3
4784
|
Verified
8.8
15
9.2
4663
|
Verified
8.8
15
Feature Not Available
8.4
15
Integration
8.6
4066
|
Verified
8.6
14
8.8
4095
|
Verified
8.0
14
8.8
4150
|
Verified
8.8
14
8.6
3898
|
Verified
8.6
14
Platform
9.0
4535
|
Verified
8.9
14
9.2
4544
|
Verified
8.9
14
9.3
4704
|
Verified
9.0
14
9.2
4427
|
Verified
8.6
14
Benefits Administration Platform Features
9.0
1353
Not enough data
8.9
1310
Not enough data
8.4
1215
Not enough data
9.0
1318
Not enough data
9.0
1304
Not enough data
9.2
1337
Not enough data
9.0
1272
Not enough data
8.8
1249
Not enough data
Benefits Administration Platform Features
9.0
1353
Not enough data
8.9
1310
Not enough data
8.4
1215
Not enough data
9.0
1318
Not enough data
9.0
1304
Not enough data
9.2
1337
Not enough data
9.0
1272
Not enough data
9.1
926
Not enough data
8.8
1249
Not enough data
8.5
1057
Not enough data
8.3
974
Not enough data
8.9
1039
Not enough data
Generative AI
7.2
837
Not enough data
7.2
834
Not enough data
7.1
829
Not enough data
Platform
8.2
2232
Not enough data
8.0
2039
Not enough data
Feature Not Available
Not enough data
8.9
2255
Not enough data
9.2
2258
Not enough data
8.9
2171
Not enough data
8.8
2225
Not enough data
9.1
2255
Not enough data
Platform Basics
8.5
183
Not enough data
9.2
190
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
187
Not enough data
8.5
177
Not enough data
Platform Functionality
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
179
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Platform Basics
9.2
772
Not enough data
9.2
775
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
751
Not enough data
9.0
761
Not enough data
Platform Payment Content
9.0
755
Not enough data
8.4
650
Not enough data
9.1
733
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.6
241
Not enough data
7.9
243
Not enough data
7.8
243
Not enough data
7.9
244
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1145
Not enough data
9.1
1165
Not enough data
9.2
1163
Not enough data
8.4
1081
Not enough data
8.7
1093
Not enough data
8.6
1086
Not enough data
Platform Additional Functionality
9.2
1141
Not enough data
8.7
1090
Not enough data
8.5
1063
Not enough data
8.9
1107
Not enough data
9.1
1127
Not enough data
Platform Data
8.4
1014
Not enough data
8.7
1055
Not enough data
8.8
1042
Not enough data
Platform
8.2
2232
Not enough data
8.0
2039
Not enough data
Feature Not Available
Not enough data
8.9
2255
Not enough data
9.2
2258
Not enough data
8.9
2171
Not enough data
8.8
2225
Not enough data
9.1
2255
Not enough data
Recruiting and Onboarding
8.0
992
Not enough data
9.0
1083
Not enough data
Categories
Categories
Shared Categories
Gusto and Zoho Payroll are categorized as Payroll
Unique Categories
Gusto is categorized as Contractor Payments, Onboarding, Benefits Administration, Core HR, and Contractor Management
Zoho Payroll has no unique categories
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Payroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.7%
Computer Software
5.3%
Accounting
5.3%
Health, Wellness and Fitness
4.8%
Marketing and Advertising
4.4%
Other
74.6%
Information Technology and Services
47.4%
Consulting
5.3%
Staffing and Recruiting
5.3%
Real Estate
5.3%
Pharmaceuticals
5.3%
Other
31.6%
Discussions
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
Zoho Payroll has no discussions with answers
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