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Compare Gusto and Zoho Payroll 
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At a Glance
Market Segments
Small-Business (84.1% of reviews)
Small-Business (47.4% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
No pricing available
Gusto
Star Rating
(7,458)4.6 out of 5
Market Segments
Small-Business (84.1% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansZoho Payroll
Star Rating
(19)4.4 out of 5
Market Segments
Small-Business (47.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zoho PayrollSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- Users report that Gusto excels in Payroll Entry with a score of 9.5, highlighting its intuitive interface and seamless processing, while Zoho Payroll lags behind at 8.5, with some users mentioning difficulties in navigating the payroll setup.
- Reviewers mention that Gusto's Direct Deposit feature is highly rated at 9.7, with many praising its reliability and speed, whereas Zoho Payroll's score of 7.9 indicates that users have experienced delays and issues with direct deposit transactions.
- G2 users highlight Gusto's superior Time Off Accrual functionality, scoring 9.0, which allows for easy tracking and management of employee leave, while Zoho Payroll's score of 8.3 suggests that users find it less user-friendly and more cumbersome to manage time off.
- Users on G2 report that Gusto's Compliance features are robust, scoring 9.0, with many noting that it helps them stay updated with changing regulations, while Zoho Payroll's score of 8.2 indicates that users feel it lacks comprehensive compliance support.
- Reviewers mention that Gusto's Check/W-2 Delivery feature, rated at 9.4, is praised for its efficiency and reliability, whereas Zoho Payroll's score of 8.3 reveals that users have faced issues with timely delivery of checks and W-2 forms.
- Users say that Gusto's Self-Service Portal is highly rated at 9.4, allowing employees easy access to their information, while Zoho Payroll's score of 8.8 suggests that users find its portal less intuitive and harder to navigate.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Zoho Payroll
No pricing availableFree Trial
Gusto
Free Trial is available
Zoho Payroll
Free Trial is available
Ratings
Meets Requirements
9.4
5,970
8.6
18
Ease of Use
9.5
6,169
9.0
19
Ease of Setup
9.3
4,874
8.8
16
Ease of Admin
9.3
2,140
9.7
5
Quality of Support
9.0
4,974
8.3
18
Has the product been a good partner in doing business?
9.1
2,140
9.0
5
Product Direction (% positive)
9.2
6,069
10.0
18
Features by Category
Core HR
8.8
889
Not enough data
9.0
884
Not enough data
8.0
780
Not enough data
8.6
832
Not enough data
8.8
846
Not enough data
8.7
843
Not enough data
Generative AI
7.2
471
Not enough data
Platform
8.2
2226
Not enough data
8.0
2036
Not enough data
Feature Not Available
Not enough data
8.9
2249
Not enough data
9.2
2251
Not enough data
8.9
2165
Not enough data
8.8
2219
Not enough data
9.1
2249
Not enough data
Employee Self Service
9.5
5002
|
Verified
9.0
15
8.9
4578
|
Verified
8.9
15
9.0
4638
|
Verified
8.4
15
Administration
9.4
4828
|
Verified
8.6
15
9.0
4516
|
Verified
8.5
14
9.6
4977
|
Verified
8.1
14
8.9
4398
|
Verified
8.7
15
9.2
4598
|
Verified
8.3
14
8.8
4131
|
Verified
8.3
13
9.1
4324
|
Verified
9.2
15
9.2
4491
|
Verified
8.8
14
9.2
4505
|
Verified
8.5
14
Taxes
9.3
4747
|
Verified
8.8
15
9.2
4631
|
Verified
8.8
15
Feature Not Available
8.4
15
Integration
8.6
4044
|
Verified
8.6
14
8.8
4068
|
Verified
8.0
14
8.8
4126
|
Verified
8.8
14
8.6
3876
|
Verified
8.6
14
Platform
9.0
4508
|
Verified
8.9
14
9.2
4521
|
Verified
8.9
14
9.3
4666
|
Verified
9.0
14
9.2
4399
|
Verified
8.6
14
Benefits Administration Platform Features
9.0
1351
Not enough data
8.9
1309
Not enough data
8.4
1215
Not enough data
9.0
1317
Not enough data
9.1
1303
Not enough data
9.2
1336
Not enough data
9.0
1271
Not enough data
8.8
1249
Not enough data
Benefits Administration Platform Features
9.0
1351
Not enough data
8.9
1309
Not enough data
8.4
1215
Not enough data
9.0
1317
Not enough data
9.1
1303
Not enough data
9.2
1336
Not enough data
9.0
1271
Not enough data
9.1
925
Not enough data
8.8
1249
Not enough data
8.5
1057
Not enough data
8.3
974
Not enough data
8.9
1039
Not enough data
Generative AI
7.2
837
Not enough data
7.2
834
Not enough data
7.1
829
Not enough data
Platform
8.2
2226
Not enough data
8.0
2036
Not enough data
Feature Not Available
Not enough data
8.9
2249
Not enough data
9.2
2251
Not enough data
8.9
2165
Not enough data
8.8
2219
Not enough data
9.1
2249
Not enough data
Platform Basics
8.5
183
Not enough data
9.2
190
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
187
Not enough data
8.5
177
Not enough data
Platform Functionality
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
179
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Platform Basics
9.2
771
Not enough data
9.2
775
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
750
Not enough data
9.0
761
Not enough data
Platform Payment Content
9.0
755
Not enough data
8.4
649
Not enough data
9.1
733
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.6
240
Not enough data
7.9
242
Not enough data
7.8
242
Not enough data
7.9
243
Not enough data
8.0
243
Not enough data
Platform Content
8.7
1145
Not enough data
9.1
1163
Not enough data
9.2
1160
Not enough data
8.4
1078
Not enough data
8.7
1091
Not enough data
8.6
1084
Not enough data
Platform Additional Functionality
9.2
1136
Not enough data
8.7
1089
Not enough data
8.5
1061
Not enough data
8.9
1107
Not enough data
9.1
1124
Not enough data
Platform Data
8.4
1013
Not enough data
8.7
1054
Not enough data
8.8
1041
Not enough data
Platform
8.2
2226
Not enough data
8.0
2036
Not enough data
Feature Not Available
Not enough data
8.9
2249
Not enough data
9.2
2251
Not enough data
8.9
2165
Not enough data
8.8
2219
Not enough data
9.1
2249
Not enough data
Recruiting and Onboarding
8.0
991
Not enough data
9.0
1078
Not enough data
Categories
Categories
Shared Categories
Gusto and Zoho Payroll are categorized as Payroll
Unique Categories
Gusto is categorized as Contractor Payments, Onboarding, Benefits Administration, Core HR, and Contractor Management
Zoho Payroll has no unique categories
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Payroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.6%
Computer Software
5.3%
Accounting
5.3%
Health, Wellness and Fitness
4.8%
Marketing and Advertising
4.4%
Other
74.5%
Information Technology and Services
47.4%
Consulting
5.3%
Staffing and Recruiting
5.3%
Real Estate
5.3%
Pharmaceuticals
5.3%
Other
31.6%
Discussions
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What is Gusto used for?
2 Comments
PP
Gusto is payroll software. Online Payroll & HR Solutions etc.Gusto handles payments to employees and contractors and also handles paperwork necessary to help...Read more
Zoho Payroll has no discussions with answers
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