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Compare Gusto and Zoho Payroll 
Featured Products
At a Glance
Market Segments
Small-Business (84.2% of reviews)
Small-Business (47.4% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
No pricing available
Gusto
Star Rating
(8,335)4.6 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansZoho Payroll
Star Rating
(19)4.4 out of 5
Market Segments
Small-Business (47.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zoho PayrollSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user experience, with many praising its intuitive interface that simplifies payroll and expense management. Users appreciate features like the ability to log hours easily and split shifts into multiple time blocks, making it particularly beneficial for startups.
- Users say that Zoho Payroll offers a solid experience for salary processing, highlighting its automated tax calculations and compliance updates. This feature significantly reduces manual effort and errors, making it a reliable choice for businesses that prioritize accuracy in payroll.
- Reviewers mention that Gusto's implementation process is notably quick and straightforward, with many users noting the ease of setup and compliance as major advantages. This is particularly appealing for small businesses looking to get up and running without extensive training.
- According to verified reviews, Zoho Payroll is recognized for its user-friendly design and seamless integration with other Zoho applications. Users find it easy to operate and appreciate the support provided by Zoho, which enhances the overall experience for larger teams.
- G2 reviewers highlight that Gusto consistently receives higher satisfaction ratings across various metrics, including quality of support and ease of use. Users commend the platform for its responsive customer service, which is crucial for businesses needing timely assistance.
- Users report that while both platforms have their strengths, Gusto's overall performance and user satisfaction ratings significantly outshine Zoho Payroll. The higher volume of recent reviews for Gusto indicates a more active user base, suggesting that it may be a more reliable choice for businesses seeking a robust payroll solution.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Zoho Payroll
No pricing availableFree Trial
Gusto
Free Trial is available
Zoho Payroll
Free Trial is available
Ratings
Meets Requirements
9.4
6,372
8.6
18
Ease of Use
9.5
6,579
9.0
19
Ease of Setup
9.3
5,235
8.8
16
Ease of Admin
9.3
2,257
9.7
5
Quality of Support
9.0
5,312
8.3
18
Has the product been a good partner in doing business?
9.1
2,254
9.0
5
Product Direction (% positive)
9.2
6,452
10.0
18
Features by Category
Core HR
8.8
903
Not enough data
9.0
916
Not enough data
8.1
794
Not enough data
8.6
844
Not enough data
8.8
862
Not enough data
8.7
869
Not enough data
Generative AI
7.2
472
Not enough data
Platform
8.2
2239
Not enough data
8.0
2046
Not enough data
Feature Not Available
Not enough data
8.9
2274
Not enough data
9.2
2277
Not enough data
8.9
2182
Not enough data
8.8
2243
Not enough data
9.1
2267
Not enough data
Employee Self Service
9.5
5153
|
Verified
9.0
15
8.9
4661
|
Verified
8.9
15
9.0
4719
|
Verified
8.4
15
Administration
9.4
4984
|
Verified
8.6
15
9.1
4599
|
Verified
8.5
14
9.6
5070
|
Verified
8.1
14
8.9
4443
|
Verified
8.7
15
9.2
4655
|
Verified
8.3
14
8.8
4158
|
Verified
8.3
13
9.1
4366
|
Verified
9.2
15
9.2
4541
|
Verified
8.8
14
9.2
4544
|
Verified
8.5
14
Taxes
9.3
4847
|
Verified
8.8
15
9.2
4719
|
Verified
8.8
15
Feature Not Available
8.4
15
Integration
8.6
4089
|
Verified
8.6
14
8.8
4114
|
Verified
8.0
14
8.8
4159
|
Verified
8.8
14
8.6
3901
|
Verified
8.6
14
Platform
9.0
4579
|
Verified
8.9
14
9.2
4568
|
Verified
8.9
14
9.3
4806
|
Verified
9.0
14
9.2
4449
|
Verified
8.6
14
Benefits Administration Platform Features
9.0
1358
Not enough data
8.9
1313
Not enough data
8.4
1218
Not enough data
9.0
1329
Not enough data
9.1
1307
Not enough data
9.2
1345
Not enough data
9.0
1276
Not enough data
8.8
1251
Not enough data
Benefits Administration Platform Features
9.0
1358
Not enough data
8.9
1313
Not enough data
8.4
1218
Not enough data
9.0
1329
Not enough data
9.1
1307
Not enough data
9.2
1345
Not enough data
9.0
1276
Not enough data
9.1
928
Not enough data
8.8
1251
Not enough data
8.5
1058
Not enough data
8.3
975
Not enough data
8.9
1040
Not enough data
Generative AI
7.2
838
Not enough data
7.2
835
Not enough data
7.1
830
Not enough data
Platform
8.2
2239
Not enough data
8.0
2046
Not enough data
Feature Not Available
Not enough data
8.9
2274
Not enough data
9.2
2277
Not enough data
8.9
2182
Not enough data
8.8
2243
Not enough data
9.1
2267
Not enough data
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.5
183
Not enough data
9.2
192
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
189
Not enough data
8.5
177
Not enough data
Platform Functionality
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Platform Basics
9.2
773
Not enough data
9.2
778
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
756
Not enough data
9.0
763
Not enough data
Platform Payment Content
9.0
760
Not enough data
8.4
652
Not enough data
9.1
735
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.6
241
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1152
Not enough data
9.1
1175
Not enough data
9.2
1174
Not enough data
8.4
1087
Not enough data
8.8
1101
Not enough data
8.6
1093
Not enough data
Platform Additional Functionality
9.2
1153
Not enough data
8.7
1092
Not enough data
8.5
1066
Not enough data
8.9
1112
Not enough data
9.1
1135
Not enough data
Platform Data
8.4
1018
Not enough data
8.7
1057
Not enough data
8.8
1041
Not enough data
Platform
8.2
2239
Not enough data
8.0
2046
Not enough data
Feature Not Available
Not enough data
8.9
2274
Not enough data
9.2
2277
Not enough data
8.9
2182
Not enough data
8.8
2243
Not enough data
9.1
2267
Not enough data
Recruiting and Onboarding
8.0
992
Not enough data
9.0
1101
Not enough data
Categories
Categories
Shared Categories
Gusto and Zoho Payroll are categorized as Payroll
Unique Categories
Gusto is categorized as Contractor Management, Contractor Payments, Onboarding, Benefits Administration, Core HR, and Time & Attendance
Zoho Payroll has no unique categories
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Payroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.5%
Computer Software
5.2%
Accounting
5.2%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.5%
Other
74.8%
Information Technology and Services
47.4%
Consulting
5.3%
Staffing and Recruiting
5.3%
Real Estate
5.3%
Pharmaceuticals
5.3%
Other
31.6%
Discussions
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
Zoho Payroll has no discussions with answers
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