Compare Gusto and Zoho Payroll 
At a Glance
Market Segments
Small-Business (83.9% of reviews)
Small-Business (47.4% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
No pricing available
Gusto
Star Rating
(9,381)4.6 out of 5
Market Segments
Small-Business (83.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansZoho Payroll
Star Rating
(19)4.4 out of 5
Market Segments
Small-Business (47.4% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about Zoho PayrollSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive interface that simplifies payroll processing and HR tasks. One user noted, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down."
- Users say that Zoho Payroll offers strong integration capabilities, particularly with other Zoho applications. Reviewers highlighted that its seamless connection with Zoho Books and Zoho People enhances the overall experience, making salary processing "extremely easy and accurate."
- According to verified reviews, Gusto's implementation process is notably quick and straightforward, with users praising the intuitive onboarding wizard that helps them get started without hassle. This contrasts with Zoho Payroll, where some users found the setup to be less seamless, despite its overall user-friendliness.
- Reviewers mention that Gusto provides excellent support, with many users noting the responsiveness and helpfulness of the customer service team. One user remarked on the "fast updates/emails," which contributes to a positive experience, while Zoho Payroll users reported mixed experiences with support, indicating room for improvement.
- G2 reviewers highlight that Gusto's payroll features, such as automated tax calculations and compliance updates, significantly reduce manual effort and errors. Users appreciate how Gusto helps them stay compliant with tax agencies, which is a critical aspect of payroll management.
- Users say that while Zoho Payroll is user-friendly and offers good support, it falls short in overall satisfaction compared to Gusto. With a lower G2 Score, some users expressed a desire for more robust features and better performance in areas like payroll entry and direct deposit functionalities.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Zoho Payroll
No pricing availableFree Trial
Gusto
Free Trial is available
Zoho Payroll
Free Trial is available
Ratings
Meets Requirements
9.4
6,885
8.6
18
Ease of Use
9.5
7,102
9.0
19
Ease of Setup
9.3
5,711
8.8
16
Ease of Admin
9.3
2,367
9.7
5
Quality of Support
9.0
5,723
8.3
18
Has the product been a good partner in doing business?
9.1
2,364
9.0
5
Product Direction (% positive)
9.2
6,941
10.0
18
Features by Category
Core HR
8.8
907
Not enough data
9.0
942
Not enough data
8.1
799
Not enough data
8.6
847
Not enough data
8.8
873
Not enough data
8.7
879
Not enough data
Generative AI
7.2
474
Not enough data
Platform
8.2
2247
Not enough data
8.0
2049
Not enough data
Feature Not Available
Not enough data
8.9
2289
Not enough data
9.2
2288
Not enough data
8.9
2194
Not enough data
8.8
2255
Not enough data
9.1
2274
Not enough data
Employee Self Service
9.5
5308
|
Verified
9.0
15
8.9
4740
|
Verified
8.9
15
9.0
4787
|
Verified
8.4
15
Administration
9.4
5150
|
Verified
8.6
15
9.1
4694
|
Verified
8.5
14
9.6
5136
|
Verified
8.1
14
8.9
4474
|
Verified
8.7
15
9.2
4684
|
Verified
8.3
14
8.8
4170
|
Verified
8.3
13
9.1
4379
|
Verified
9.2
15
9.2
4561
|
Verified
8.8
14
9.2
4552
|
Verified
8.5
14
Taxes
9.3
4950
|
Verified
8.8
15
9.2
4794
|
Verified
8.8
15
Feature Not Available
8.4
15
Integration
8.6
4148
|
Verified
8.6
14
8.8
4130
|
Verified
8.0
14
8.8
4178
|
Verified
8.8
14
8.6
3904
|
Verified
8.6
14
Platform
9.0
4653
|
Verified
8.9
14
9.2
4597
|
Verified
8.9
14
9.3
4975
|
Verified
9.0
14
9.2
4507
|
Verified
8.6
14
Benefits Administration Platform Features
9.0
1361
Not enough data
8.9
1315
Not enough data
8.4
1220
Not enough data
9.0
1335
Not enough data
9.1
1308
Not enough data
9.2
1349
Not enough data
9.0
1277
Not enough data
8.8
1253
Not enough data
Benefits Administration Platform Features
9.0
1361
Not enough data
8.9
1315
Not enough data
8.4
1220
Not enough data
9.0
1335
Not enough data
9.1
1308
Not enough data
9.2
1349
Not enough data
9.0
1277
Not enough data
9.1
930
Not enough data
8.8
1253
Not enough data
8.5
1059
Not enough data
8.3
976
Not enough data
8.9
1042
Not enough data
Generative AI
7.2
839
Not enough data
7.2
836
Not enough data
7.1
831
Not enough data
Platform
8.2
2247
Not enough data
8.0
2049
Not enough data
Feature Not Available
Not enough data
8.9
2289
Not enough data
9.2
2288
Not enough data
8.9
2194
Not enough data
8.8
2255
Not enough data
9.1
2274
Not enough data
Automation
8.0
5
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
9.4
8
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
8
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.5
184
Not enough data
9.2
193
Not enough data
8.9
184
Not enough data
Platform Performance
8.8
191
Not enough data
8.5
178
Not enough data
Platform Functionality
9.0
186
Not enough data
8.5
181
Not enough data
8.8
178
Not enough data
Platform Additional Functionality
8.8
181
Not enough data
8.4
175
Not enough data
8.1
172
Not enough data
Generative AI
7.3
158
Not enough data
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
773
Not enough data
9.2
778
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
757
Not enough data
9.0
763
Not enough data
Platform Payment Content
9.0
760
Not enough data
8.4
652
Not enough data
9.1
737
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.7
243
Not enough data
7.9
243
Not enough data
7.8
245
Not enough data
7.9
246
Not enough data
8.0
247
Not enough data
Platform Content
8.7
1153
Not enough data
9.1
1177
Not enough data
9.2
1178
Not enough data
8.4
1089
Not enough data
8.8
1102
Not enough data
8.6
1095
Not enough data
Platform Additional Functionality
9.2
1156
Not enough data
8.7
1093
Not enough data
8.5
1067
Not enough data
8.9
1113
Not enough data
9.1
1137
Not enough data
Platform Data
8.4
1019
Not enough data
8.7
1059
Not enough data
8.8
1042
Not enough data
Platform
8.2
2247
Not enough data
8.0
2049
Not enough data
Feature Not Available
Not enough data
8.9
2289
Not enough data
9.2
2288
Not enough data
8.9
2194
Not enough data
8.8
2255
Not enough data
9.1
2274
Not enough data
Recruiting and Onboarding
8.0
993
Not enough data
9.0
1107
Not enough data
Categories
Categories
Shared Categories
Gusto and Zoho Payroll are categorized as Payroll
Unique Categories
Gusto is categorized as Contractor Payments, Contractor Management, Time & Attendance, Onboarding, Benefits Administration, Core HR, HCM Software, and Performance Management
Zoho Payroll has no unique categories
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Zoho Payroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.7%
Computer Software
5.1%
Accounting
5.0%
Health, Wellness and Fitness
4.8%
Hospital & Health Care
4.6%
Other
74.8%
Information Technology and Services
47.4%
Consulting
5.3%
Staffing and Recruiting
5.3%
Real Estate
5.3%
Pharmaceuticals
5.3%
Other
31.6%
Discussions
Is there an app for Gusto payroll?
4 Comments
TC
No, only for employees. You can only run payroll using a browser.Read more
Zoho Payroll has no discussions with answers
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