# Gusto vs When I Work Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gusto excels in user experience, with many praising its intuitive interface and ease of navigation. Users appreciate features like time tracking options, which contribute to a low-pressure environment for managing payroll and attendance.
- **Users say** When I Work offers a straightforward approach to scheduling, making it easier for teams to manage their hours. Reviewers highlight the ability to customize shifts and track team members' availability, which simplifies the scheduling process significantly.
- **According to verified reviews** , Gusto stands out for its robust support and implementation process. Users frequently mention the quick onboarding and the helpful resources available, which help them get up and running without hassle.
- **Reviewers mention** that While When I Work is fairly intuitive, it sometimes lacks the depth of features that Gusto provides. Users have noted that Gusto's comprehensive tools for employee information management and reporting capabilities are particularly beneficial for small businesses.
- **G2 reviewers highlight** Gusto's strong market presence and reliability, reflected in its high satisfaction scores. With a significant number of recent reviews, users feel confident in its ability to meet their payroll and attendance needs effectively.
- **Users express** that When I Work is a cost-effective solution, especially for smaller teams, with a low entry price point. However, some feel that the trade-off is a lack of advanced features compared to Gusto, which may be more suitable for businesses looking for a comprehensive platform.



| | Gusto | When I Work | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.4 out of 5 | 
| **Total Reviews** | 10,265 | 381 | 
| **Largest Market Segment** | Small-Business (84.0% of reviews) | Small-Business (61.6% of reviews) | 
| **Entry Level Price** | Starting at $49.00 Per Month | $2.50 1 user Per Month | 

---
## Top Pros & Cons

### Gusto

Pros:
- Ease of Use (5184 reviews)
- Payroll Ease (2721 reviews)

Cons:
- Missing Features (619 reviews)
- Poor Customer Support (548 reviews)

### When I Work

Pros:
- Ease of Use (62 reviews)
- Scheduling (44 reviews)

Cons:
- Scheduling Issues (15 reviews)
- Missing Features (10 reviews)

---
## Ratings Comparison
| Rating | Gusto | When I Work | 
|---|---|---|
  | **Meets Requirements** | 9.4 (7362 reviews) | 8.8 (316 reviews) | 
  | **Ease of Use** | 9.5 (7591 reviews) | 8.7 (320 reviews) | 
  | **Ease of Setup** | 9.3 (6174 reviews) | 8.7 (182 reviews) | 
  | **Ease of Admin** | 9.3 (2378 reviews) | 8.8 (168 reviews) | 
  | **Quality of Support** | 9.0 (6123 reviews) | 8.4 (252 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (2375 reviews) | 8.7 (159 reviews) | 
  | **Product Direction (% positive)** | 9.2 (7359 reviews) | 9.0 (301 reviews) | 

---
## Pricing

### Gusto

#### Entry-Level Pricing

Plan: Simple Plan

Price: Starting at $49.00 Per Month

Description: For small businesses or s-corps needing basic payroll.

Key Features:
- Full-service single-state payroll including W-2s and 1099s
- Basic support
-  Employee profiles and self-service

[Browse all 3 editions](https://www.g2.com/products/gusto/pricing)

#### Free Trial

Yes

### When I Work

#### Entry-Level Pricing

Plan: Single Location or Schedule

Price: $2.50 1 user Per Month

Description: Everything you need to effectively manage a single team or location. All plans include scheduling, time & attendance tracking, and team communication.

Key Features:
- One-click Auto Scheduling
- Unlimited schedule templates
- Time off & availability management

[Browse all 2 editions](https://www.g2.com/products/when-i-work/pricing)

#### Free Trial

Yes

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 2776 |
| **When I Work** | N/A | N/A |

#### Core HR

| Feature | Gusto | When I Work | 
|---|---|---|
| **Organization Management** | 8.8 (911 reviews) | Not enough data | 
| **Time, Attendance, and PTO** | 9.0 (956 reviews) | Not enough data | 
| **Expense Management** | 8.1 (802 reviews) | Not enough data | 
| **Salary Structures** | 8.6 (851 reviews) | Not enough data | 
| **Compliance** | 8.8 (879 reviews) | Not enough data | 
| **Benefits Administration** | 8.8 (887 reviews) | Not enough data | 

#### Generative AI

| Feature | Gusto | When I Work | 
|---|---|---|
| **AI Text Summarization** | 7.2 (473 reviews) | Not enough data | 

#### Platform

| Feature | Gusto | When I Work | 
|---|---|---|
| **Customization ** | 8.2 (2269 reviews) | 8.1 (70 reviews) | 
| **Integration APIs** | 8.0 (2064 reviews) | 7.2 (35 reviews) | 
| **Internationalization** | Feature Not Available | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.9 (2313 reviews) | 8.6 (76 reviews) | 
| **Performance** | 9.2 (2342 reviews) | 8.9 (78 reviews) | 
| **Mobility** | 8.9 (2238 reviews) | 8.8 (77 reviews) | 
| **Reporting** | 8.7 (2294 reviews) | 8.2 (61 reviews) | 
| **Dashboards** | 9.1 (2287 reviews) | 8.6 (76 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.1/10 | 6627 |
| **When I Work** | N/A | N/A |

#### Employee Self Service

| Feature | Gusto | When I Work | 
|---|---|---|
| **Web Portal** | 9.5 (5440 reviews) ✓ Verified | Not enough data | 
| **Benefits Manager** | 8.9 (4806 reviews) ✓ Verified | Not enough data | 
| **Mobile** | 9.0 (4852 reviews) ✓ Verified | Not enough data | 

#### Administration

| Feature | Gusto | When I Work | 
|---|---|---|
| **Payroll Entry** | 9.4 (5278 reviews) ✓ Verified | Not enough data | 
| **Time Off Accrual** | 9.1 (4778 reviews) ✓ Verified | Not enough data | 
| **Direct Deposit** | 9.6 (5213 reviews) ✓ Verified | Not enough data | 
| **Expense Reimbursement** | 8.9 (4492 reviews) ✓ Verified | Not enough data | 
| **Pre-tax Deductions** | 9.2 (4704 reviews) ✓ Verified | Not enough data | 
| **Wage Garnishment** | 8.8 (4173 reviews) ✓ Verified | Not enough data | 
| **Approvals** | 9.1 (4388 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Printing** | 9.2 (4569 reviews) ✓ Verified | Not enough data | 
| **Check/W-2 Delivery** | 9.2 (4559 reviews) ✓ Verified | Not enough data | 

#### Taxes

| Feature | Gusto | When I Work | 
|---|---|---|
| **Tax Calculation** | 9.3 (5038 reviews) ✓ Verified | Not enough data | 
| **Tax Filing** | 9.2 (4859 reviews) ✓ Verified | Not enough data | 
| **Automatic Tax Payment** | Feature Not Available | Not enough data | 

#### Integration

| Feature | Gusto | When I Work | 
|---|---|---|
| **API / Integration** | 8.6 (4195 reviews) ✓ Verified | Not enough data | 
| **Time Tracking Integration** | 8.8 (4144 reviews) ✓ Verified | Not enough data | 
| **Accounting Integration** | 8.8 (4197 reviews) ✓ Verified | Not enough data | 
| **Core HR Integration** | 8.6 (3906 reviews) ✓ Verified | Not enough data | 

#### Platform

| Feature | Gusto | When I Work | 
|---|---|---|
| **Reporting and Dashboards** | 9.0 (4679 reviews) ✓ Verified | Not enough data | 
| **User, Role, and Access Management** | 9.2 (4614 reviews) ✓ Verified | Not enough data | 
| **Performance and Reliability** | 9.3 (5130 reviews) ✓ Verified | Not enough data | 
| **Scalability** | 9.2 (4522 reviews) ✓ Verified | Not enough data | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.7/10 | 2779 |
| **When I Work** | N/A | N/A |

#### Benefits Administration Platform Features

| Feature | Gusto | When I Work | 
|---|---|---|
| **Benefits Record Management** | 9.0 (1365 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (1316 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.4 (1222 reviews) | Not enough data | 
| **Document Management** | 9.0 (1341 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.1 (1311 reviews) | Not enough data | 
| **Self-Service Portal** | 9.2 (1356 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (1278 reviews) | Not enough data | 
| **Mobile Benefits Access** | 8.8 (1256 reviews) | Not enough data | 

#### Benefits Administration Platform Features

| Feature | Gusto | When I Work | 
|---|---|---|
| **Benefits Record Management** | 9.0 (1365 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (1316 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.4 (1222 reviews) | Not enough data | 
| **Document Management** | 9.0 (1341 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.1 (1311 reviews) | Not enough data | 
| **Self-Service Portal** | 9.2 (1356 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (1278 reviews) | Not enough data | 
| **Benefits Dashboards** | 9.1 (932 reviews) | Not enough data | 
| **Mobile Benefits Access** | 8.8 (1256 reviews) | Not enough data | 
| **Integrations / APIs** | 8.5 (1061 reviews) | Not enough data | 
| **Internationalization** | 8.3 (977 reviews) | Not enough data | 
| **Mobility** | 8.9 (1043 reviews) | Not enough data | 

#### Generative AI

| Feature | Gusto | When I Work | 
|---|---|---|
| **AI Text Generation** | 7.2 (840 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (837 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.1 (832 reviews) | Not enough data | 

#### Platform

| Feature | Gusto | When I Work | 
|---|---|---|
| **Customization ** | 8.2 (2269 reviews) | 8.1 (70 reviews) | 
| **Integration APIs** | 8.0 (2064 reviews) | 7.2 (35 reviews) | 
| **Internationalization** | Feature Not Available | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.9 (2313 reviews) | 8.6 (76 reviews) | 
| **Performance** | 9.2 (2342 reviews) | 8.9 (78 reviews) | 
| **Mobility** | 8.9 (2238 reviews) | 8.8 (77 reviews) | 
| **Reporting** | 8.7 (2294 reviews) | 8.2 (61 reviews) | 
| **Dashboards** | 9.1 (2287 reviews) | 8.6 (76 reviews) | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.3/10 | 84 |
| **When I Work** | 8.2/10 | 32 |

#### Automation

| Feature | Gusto | When I Work | 
|---|---|---|
| **Process Automation** | 9.0 (24 reviews) | 8.2 (29 reviews) | 

#### Logistics

| Feature | Gusto | When I Work | 
|---|---|---|
| **Dashboards & Reporting** | 9.0 (8 reviews) | 7.8 (30 reviews) | 
| **Data Collection** | 8.7 (19 reviews) | 7.8 (29 reviews) | 
| **Lanuguage Options** | Not enough data | 8.0 (29 reviews) | 

#### Management

| Feature | Gusto | When I Work | 
|---|---|---|
| **Schedule Creation Tools** | 7.4 (13 reviews) | 8.1 (30 reviews) | 
| **Schedule Management** | 9.1 (26 reviews) | 8.2 (29 reviews) | 
| **Employee Leave Management** | 10.0 (9 reviews) | 8.3 (29 reviews) | 
| **User Access** | 9.2 (8 reviews) | 8.8 (27 reviews) | 
| **User Role Access** | 9.2 (11 reviews) | 8.6 (28 reviews) | 
| **Employee Information** | 10.0 (20 reviews) | 8.8 (28 reviews) | 
| **Employee Information Automation** | Not enough data | 8.6 (28 reviews) | 

#### Monitoring

| Feature | Gusto | When I Work | 
|---|---|---|
| **Regulations Enforcement** | 10.0 (6 reviews) | 7.9 (28 reviews) | 
| **Compliance Monitoring** | 10.0 (7 reviews) | 8.2 (28 reviews) | 
| **Integration** | 10.0 (7 reviews) | 8.0 (28 reviews) | 

### Contractor Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 202 |
| **When I Work** | N/A | N/A |

#### Platform Basics

| Feature | Gusto | When I Work | 
|---|---|---|
| **Interoperability** | 8.5 (186 reviews) | Not enough data | 
| **Performance** | 9.2 (194 reviews) | Not enough data | 
| **Portal** | 8.9 (186 reviews) | Not enough data | 

#### Platform Performance

| Feature | Gusto | When I Work | 
|---|---|---|
| **Reporting** | 8.8 (192 reviews) | Not enough data | 
| **Application Monitoring** | 8.5 (179 reviews) | Not enough data | 

#### Platform Functionality

| Feature | Gusto | When I Work | 
|---|---|---|
| **Document management** | 9.1 (188 reviews) | Not enough data | 
| **Requalification** | 8.5 (182 reviews) | Not enough data | 
| **Compliance** | 8.8 (180 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Gusto | When I Work | 
|---|---|---|
| **Onboarding** | 8.9 (183 reviews) | Not enough data | 
| **Pre-qualifiation** | 8.4 (176 reviews) | Not enough data | 
| **Onsite Monitoring** | 8.1 (173 reviews) | Not enough data | 

#### Generative AI

| Feature | Gusto | When I Work | 
|---|---|---|
| **AI Text Summarization** | 7.3 (159 reviews) | Not enough data | 

### Employee Scheduling

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **When I Work** | 8.4/10 | 85 |

#### Platform Basics

| Feature | Gusto | When I Work | 
|---|---|---|
| **Reporting** | Not enough data | 8.0 (68 reviews) | 
| **Dashboard** | Not enough data | 9.0 (80 reviews) | 
| **Performance** | Not enough data | 8.8 (80 reviews) | 

#### Platform Content

| Feature | Gusto | When I Work | 
|---|---|---|
| **Automation** | Not enough data | 8.4 (68 reviews) | 
| **File Sharing** | Not enough data | 8.0 (50 reviews) | 
| **Content Library** | Not enough data | Feature Not Available | 

#### Platform Additional Functionality

| Feature | Gusto | When I Work | 
|---|---|---|
| **Integrations** | Not enough data | 7.6 (59 reviews) | 
| **Mobility** | Not enough data | 9.0 (77 reviews) | 
| **Forecasting** | Not enough data | 8.0 (58 reviews) | 
| **Task Management** | Not enough data | 8.6 (61 reviews) | 
| **Portal** | Not enough data | 8.2 (62 reviews) | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 10.0/10 | 6 |
| **When I Work** | N/A | N/A |

#### Performance reviews

| Feature | Gusto | When I Work | 
|---|---|---|
| **360 Reviews** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Review Status Tracking** | Not enough data | Not enough data | 

#### Goals

| Feature | Gusto | When I Work | 
|---|---|---|
| **Goal-Setting** | 10.0 (5 reviews) | Not enough data | 
| **Company Goals And OKRs** | Not enough data | Not enough data | 

#### Feedback

| Feature | Gusto | When I Work | 
|---|---|---|
| **Continuous Feedback** | Not enough data | Not enough data | 
| **Requesting Feedback** | Not enough data | Not enough data | 
| **1-On-1 Meetings** | Not enough data | Not enough data | 
| **Public Praise** | Not enough data | Not enough data | 

#### Data

| Feature | Gusto | When I Work | 
|---|---|---|
| **Dashboards And Reports** | Not enough data | Not enough data | 
| **Historical Data** | Not enough data | Not enough data | 

#### Agentic AI - Performance Management

| Feature | Gusto | When I Work | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Contractor Payments

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.9/10 | 836 |
| **When I Work** | N/A | N/A |

#### Platform Basics

| Feature | Gusto | When I Work | 
|---|---|---|
| **Performance** | 9.2 (773 reviews) | Not enough data | 
| **Portal** | 9.2 (778 reviews) | Not enough data | 

#### Platform Administration

| Feature | Gusto | When I Work | 
|---|---|---|
| **Integrations** | 8.6 (711 reviews) | Not enough data | 
| **Compliance** | 9.1 (758 reviews) | Not enough data | 
| **Reporting** | 8.9 (763 reviews) | Not enough data | 

#### Platform Payment Content

| Feature | Gusto | When I Work | 
|---|---|---|
| **Document management** | 9.0 (760 reviews) | Not enough data | 
| **Invoicing Tool** | 8.4 (652 reviews) | Not enough data | 
| **Wage access** | 9.1 (737 reviews) | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **When I Work** | N/A | N/A |

#### Generative AI

| Feature | Gusto | When I Work | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **When I Work** | N/A | N/A |

#### Generative AI

| Feature | Gusto | When I Work | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **When I Work** | N/A | N/A |

#### Generative AI

| Feature | Gusto | When I Work | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **When I Work** | N/A | N/A |

#### Generative AI

| Feature | Gusto | When I Work | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 2736 |
| **When I Work** | N/A | N/A |

#### Agentic AI - Onboarding

| Feature | Gusto | When I Work | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (245 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (245 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (249 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (250 reviews) | Not enough data | 
| **Decision Making** | 8.0 (249 reviews) | Not enough data | 

#### Platform Content

| Feature | Gusto | When I Work | 
|---|---|---|
| **Forms Library** | 8.7 (1158 reviews) | Not enough data | 
| **E-Forms** | 9.1 (1186 reviews) | Not enough data | 
| **E-Signature** | 9.3 (1189 reviews) | Not enough data | 
| **Background Checks** | 8.4 (1096 reviews) | Not enough data | 
| **Offer Letter Approvals** | 8.8 (1106 reviews) | Not enough data | 
| **Offer Letter Templates** | 8.6 (1098 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Gusto | When I Work | 
|---|---|---|
| **Self-Service Portal** | 9.3 (1163 reviews) | Not enough data | 
| **Automated Team Introductions** | 8.8 (1095 reviews) | Not enough data | 
| **Compliance Training** | 8.5 (1072 reviews) | Not enough data | 
| **Automated Onboarding Workflows** | 8.9 (1118 reviews) | Not enough data | 
| **Onboarding Notifications** | 9.1 (1145 reviews) | Not enough data | 

#### Platform Data

| Feature | Gusto | When I Work | 
|---|---|---|
| **Time-to-Productivity Reporting** | 8.4 (1020 reviews) | Not enough data | 
| **Onboarding Process Reporting** | 8.7 (1062 reviews) | Not enough data | 
| **Visualization** | 8.8 (1043 reviews) | Not enough data | 

#### Platform

| Feature | Gusto | When I Work | 
|---|---|---|
| **Customization ** | 8.2 (2269 reviews) | 8.1 (70 reviews) | 
| **Integration APIs** | 8.0 (2064 reviews) | 7.2 (35 reviews) | 
| **Internationalization** | Feature Not Available | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.9 (2313 reviews) | 8.6 (76 reviews) | 
| **Performance** | 9.2 (2342 reviews) | 8.9 (78 reviews) | 
| **Mobility** | 8.9 (2238 reviews) | 8.8 (77 reviews) | 
| **Reporting** | 8.7 (2294 reviews) | 8.2 (61 reviews) | 
| **Dashboards** | 9.1 (2287 reviews) | 8.6 (76 reviews) | 

#### Recruiting and Onboarding

| Feature | Gusto | When I Work | 
|---|---|---|
| **Interview Scheduling** | 8.0 (995 reviews) | Not enough data | 
| **Onboarding** | 9.0 (1159 reviews) | Not enough data | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **When I Work** | 8.5/10 | 112 |

#### Time Tracking

| Feature | Gusto | When I Work | 
|---|---|---|
| **Ease of Completing Timesheets** | Not enough data | 8.9 (97 reviews) | 
| **Tracking Time to Project/Task** | Not enough data | 8.6 (85 reviews) | 
| **Billable Time Rate Management** | Not enough data | 8.9 (69 reviews) | 

#### Client Invoicing

| Feature | Gusto | When I Work | 
|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | 8.1 (47 reviews) | 
| **Electronic Payments** | Not enough data | 8.2 (46 reviews) | 
| **Project Accounting / Revenue Recognition** | Not enough data | 7.7 (49 reviews) | 

#### Mobile Time Tracking

| Feature | Gusto | When I Work | 
|---|---|---|
| **Time Tracking** | Not enough data | 9.0 (89 reviews) | 

#### Administration

| Feature | Gusto | When I Work | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.3 (65 reviews) | 
| **Workflow** | Not enough data | 8.8 (83 reviews) | 
| **Automated Reminders** | Not enough data | 8.9 (91 reviews) | 
| **Policy Compliance Management** | Not enough data | 8.7 (63 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.8 (84 reviews) | 

#### Platform

| Feature | Gusto | When I Work | 
|---|---|---|
| **Reporting** | Not enough data | 8.5 (68 reviews) | 
| **APIs / Integration** | Not enough data | 8.2 (57 reviews) | 
| **Internationalization** | Not enough data | 8.4 (59 reviews) | 
| **Performance and Reliability** | Not enough data | 8.9 (91 reviews) | 
| **Mobile User Support** | Not enough data | 8.9 (84 reviews) | 
| **Offline** | Not enough data | 7.7 (61 reviews) | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **When I Work** | 8.4/10 | 146 |

#### Platform

| Feature | Gusto | When I Work | 
|---|---|---|
| **Customization ** | 8.2 (2269 reviews) | 8.1 (70 reviews) | 
| **Integration APIs** | 8.0 (2064 reviews) | 7.2 (35 reviews) | 
| **Internationalization** | Feature Not Available | 7.9 (51 reviews) | 
| **User, Role, and Access Management** | 8.9 (2313 reviews) | 8.6 (76 reviews) | 
| **Performance** | 9.2 (2342 reviews) | 8.9 (78 reviews) | 
| **Mobility** | 8.9 (2238 reviews) | 8.8 (77 reviews) | 
| **Reporting** | 8.7 (2294 reviews) | 8.2 (61 reviews) | 
| **Dashboards** | 9.1 (2287 reviews) | 8.6 (76 reviews) | 

#### Workforce Management Platform Features

| Feature | Gusto | When I Work | 
|---|---|---|
| **Labor Forecasting** | Not enough data | 8.4 (77 reviews) | 
| **Shift Scheduling** | Not enough data | 9.2 (121 reviews) | 
| **Time & Attendance Tracking** | Not enough data | 8.9 (107 reviews) | 
| **Absence & Leave Management** | Not enough data | 8.9 (99 reviews) | 
| **Skills Management** | Not enough data | 8.0 (71 reviews) | 
| **Succession Planning** | Not enough data | 8.0 (71 reviews) | 
| **Workforce Analytics** | Not enough data | 8.1 (69 reviews) | 
| **Self-Service Capabilities** | Not enough data | 8.7 (89 reviews) | 
| **Mobile Shift Scheduling** | Not enough data | 8.7 (103 reviews) | 
| **Team Communication** | Not enough data | 8.3 (102 reviews) | 

---
## Categories
**Shared Categories (1):** [Time & Attendance Software](https://www.g2.com/categories/time-attendance)

**Unique to Gusto (8):** [ Contractor Payment Software](https://www.g2.com/categories/contractor-payments), [Contractor Management Software](https://www.g2.com/categories/contractor-management), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software), [Performance Management Software](https://www.g2.com/categories/performance-management)

**Unique to When I Work (3):** [Employee Scheduling Software](https://www.g2.com/categories/employee-scheduling-software), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Workforce Management Software](https://www.g2.com/categories/workforce-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Gusto | When I Work | 
|---|---|---|
| **Small-Business** | 84.0% | 61.6% | 
| **Mid-Market** | 15.6% | 30.8% | 
| **Enterprise** | 0.5% | 7.6% | 

### By Industry

#### Gusto

- **Non-Profit Organization Management:** 5.8%
- **Accounting:** 4.9%
- **Computer Software:** 4.9%
- **Health, Wellness and Fitness:** 4.8%
- **Hospital & Health Care:** 4.7%
- **Mental Health Care:** 4.5%
- **Marketing and Advertising:** 4.5%
- **Information Technology and Services:** 3.7%
- **Medical Practice:** 3.6%
- **Construction:** 2.9%
- **Other:** 55.7%

#### When I Work

- **Hospital & Health Care:** 9.5%
- **Retail:** 7.8%
- **Hospitality:** 6.1%
- **Food & Beverages:** 5.6%
- **Consumer Services:** 4.7%
- **Sports:** 3.9%
- **Education Management:** 3.6%
- **Health, Wellness and Fitness:** 3.1%
- **Restaurants:** 3.1%
- **Non-Profit Organization Management:** 3.1%
- **Other:** 49.6%

---
## Alternatives

### Alternatives to Gusto

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12628 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6364 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5310 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1691 reviews)
- [Namely](https://www.g2.com/products/namely/reviews) — 3.9/5 stars (331 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (956 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4209 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1611 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)

### Alternatives to When I Work

- [Deputy](https://www.g2.com/products/deputy/reviews) — 4.6/5 stars (665 reviews)
- [Humanity Schedule by TCP](https://www.g2.com/products/humanity-schedule-by-tcp/reviews) — 4.3/5 stars (1073 reviews)
- [Homebase](https://www.g2.com/products/homebase/reviews) — 4.5/5 stars (474 reviews)
- [Connecteam](https://www.g2.com/products/connecteam/reviews) — 4.6/5 stars (3503 reviews)
- [Sling](https://www.g2.com/products/sling/reviews) — 4.4/5 stars (88 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (956 reviews)
- [QuickBooks Time](https://www.g2.com/products/quickbooks-time/reviews) — 4.5/5 stars (1448 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5310 reviews)
- [Quinyx](https://www.g2.com/products/quinyx/reviews) — 4.3/5 stars (520 reviews)
- [ClockShark](https://www.g2.com/products/clockshark/reviews) — 4.6/5 stars (314 reviews)

---
## Top Discussions

### Gusto

- Title: [Is there an app for Gusto payroll?](https://www.g2.com/discussions/is-there-an-app-for-gusto-payroll) — 4 comments, 1 upvote
  > **Top comment:** "No, only for employees. You can only run payroll using a browser."
- Title: [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) — 3 comments, 6 upvotes
  > **Top comment:** "Yes, it is secure"
- Title: [What is Gusto used for?](https://www.g2.com/discussions/what-is-gusto-used-for) — 2 comments
  > **Top comment:** "payroll"
- Title: [What is gusto payroll?](https://www.g2.com/discussions/what-is-gusto-payroll) — 2 comments
  > **Top comment:** "Gusto payroll is a web client platform where you can perform payment for an employees or contractor for your owned business. Simply it is your accounting..."
- Title: [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) — 2 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for..."

### When I Work

- Title: [How can I interface with my Scheduling Coordinator about requests other than time off?](https://www.g2.com/discussions/how-can-i-interface-with-my-scheduling-coordinator-about-requests-other-than-time-off) — 3 comments, 2 upvotes
  > **Top comment:** "There is a chat feature on the app."
- Title: [How do I update the same item across all or multiple shifts in one schedule without changing all manually/individually?](https://www.g2.com/discussions/32993-how-do-i-update-the-same-item-across-all-or-multiple-shifts-in-one-schedule-without-changing-all-manually-individually) — 2 comments, 1 upvote
  > **Top comment:** "I agree!!!!!"
- Title: [Airplane mode/Phone off](https://www.g2.com/discussions/airplane-mode-phone-off) — 2 comments, 1 upvote
  > **Top comment:** "Since I am not an supervisor, I don't have Administrator rights and cannot answer your question with 100% certainty, but from what I've heard, the app is..."
- Title: [Can you integrate it with Tsheets?](https://www.g2.com/discussions/can-you-integrate-it-with-tsheets) — 2 comments, 1 upvote
  > **Top comment:** "Because I'm not an Administrator, I cannot answer your question with certainty.  I am very sorry."
- Title: [What is When I Work used for?](https://www.g2.com/discussions/what-is-when-i-work-used-for) — 1 comment
  > **Top comment:** "When I Work is used for companies to easily manage schedules for employees. This is an application that provides real-time updates via email, text, and push..."

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gusto-vs-when-i-work)