Compare Gusto and WEX Benefits 
Featured Products
At a Glance
Market Segments
Small-Business (83.9% of reviews)
Mid-Market (67.5% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
No pricing available
Gusto
Star Rating
(9,091)4.6 out of 5
Market Segments
Small-Business (83.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansWEX Benefits
Star Rating
(80)3.6 out of 5
Market Segments
Mid-Market (67.5% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about WEX BenefitsSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design and straightforward navigation. One user highlighted that Gusto is "simple in the best way," making it easy to manage payroll and benefits without feeling overwhelmed.
- Users say that WEX Benefits offers strong customization options, allowing companies to tailor the platform to their specific needs. Reviewers noted that they were able to "customize it to what we want," which can be a significant advantage for businesses with unique requirements.
- According to verified reviews, Gusto significantly outperforms WEX Benefits in overall satisfaction, reflected in its higher G2 Score. Users frequently mention that Gusto provides a "user-friendly and organized pathway" for managing HR systems, which contributes to a smoother operational experience.
- Reviewers mention that while WEX Benefits has good client support, Gusto's support quality is notably higher. Users appreciate Gusto's responsive customer service, with one stating that updates and communications are "always fast," enhancing their overall experience.
- G2 reviewers report that Gusto's implementation process is quick and efficient, with many users praising its intuitive onboarding wizard. In contrast, WEX Benefits, while functional, does not receive the same level of praise for ease of setup, which can be a hurdle for new users.
- Users say that Gusto's comprehensive features, such as automated payroll and compliance tracking, make it a robust choice for small businesses. In comparison, while WEX Benefits provides solid performance, some users feel it lacks the same depth of features, particularly in areas like benefits management and reporting.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
WEX Benefits
No pricing availableFree Trial
Gusto
Free Trial is available
WEX Benefits
No trial information availableRatings
Meets Requirements
9.4
6,726
8.0
57
Ease of Use
9.5
6,941
7.7
59
Ease of Setup
9.3
5,562
8.4
35
Ease of Admin
9.3
2,351
8.8
22
Quality of Support
9.0
5,598
7.3
53
Has the product been a good partner in doing business?
9.1
2,347
9.2
25
Product Direction (% positive)
9.2
6,800
6.8
51
Features by Category
Core HR
8.8
906
Not enough data
9.0
937
Not enough data
8.1
796
Not enough data
8.6
846
Not enough data
8.8
869
Not enough data
8.7
876
Not enough data
Generative AI
7.2
473
Not enough data
Platform
8.2
2246
7.6
9
8.0
2048
7.9
13
Feature Not Available
6.5
9
8.9
2284
8.4
17
9.2
2287
8.3
23
8.9
2191
8.8
15
8.8
2251
8.6
17
9.1
2270
8.5
19
Employee Self Service
9.5
5252
|
Verified
Not enough data
8.9
4723
|
Verified
Not enough data
9.0
4764
|
Verified
Not enough data
Administration
9.4
5103
|
Verified
Not enough data
9.1
4659
|
Verified
Not enough data
9.6
5117
|
Verified
Not enough data
8.9
4466
|
Verified
Not enough data
9.2
4676
|
Verified
Not enough data
8.8
4166
|
Verified
Not enough data
9.1
4377
|
Verified
Not enough data
9.2
4552
|
Verified
Not enough data
9.2
4550
|
Verified
Not enough data
Taxes
9.3
4919
|
Verified
Not enough data
9.2
4774
|
Verified
Not enough data
Feature Not Available
Not enough data
Integration
8.6
4124
|
Verified
Not enough data
8.8
4124
|
Verified
Not enough data
8.8
4178
|
Verified
Not enough data
8.6
3903
|
Verified
Not enough data
Platform
9.0
4631
|
Verified
Not enough data
9.2
4594
|
Verified
Not enough data
9.3
4920
|
Verified
Not enough data
9.2
4486
|
Verified
Not enough data
Benefits Administration Platform Features
9.0
1361
9.0
18
8.9
1314
8.1
14
8.4
1219
7.9
11
9.0
1334
7.7
10
9.1
1308
7.5
8
9.2
1347
8.0
22
9.0
1277
8.6
19
8.8
1253
8.2
16
Benefits Administration Platform Features
9.0
1361
9.0
18
8.9
1314
8.1
14
8.4
1219
7.9
11
9.0
1334
7.7
10
9.1
1308
7.5
8
9.2
1347
8.0
22
9.0
1277
8.6
19
9.1
930
8.3
9
8.8
1253
8.2
16
8.5
1059
8.3
11
8.3
976
Feature Not Available
8.9
1042
8.5
12
Generative AI
7.2
839
Not enough data
7.2
836
Not enough data
7.1
831
Not enough data
Platform
8.2
2246
7.6
9
8.0
2048
7.9
13
Feature Not Available
6.5
9
8.9
2284
8.4
17
9.2
2287
8.3
23
8.9
2191
8.8
15
8.8
2251
8.6
17
9.1
2270
8.5
19
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.5
183
Not enough data
9.2
192
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
190
Not enough data
8.5
177
Not enough data
Platform Functionality
9.0
185
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Performance
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
772
Not enough data
9.2
777
Not enough data
Platform Administration
8.6
710
Not enough data
9.1
756
Not enough data
9.0
762
Not enough data
Platform Payment Content
9.0
759
Not enough data
8.4
651
Not enough data
9.1
736
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Analytics - Lifestyle Spending Account (LSA)
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Lifestyle Spending Account (LSA)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform - Health Savings Account (HSA)
Not enough data
Not enough data
Not enough data
6.9
6
Not enough data
6.7
5
Not enough data
5.7
5
Data - Health Savings Account (HSA)
Not enough data
6.4
6
Not enough data
6.7
6
Agentic AI - Onboarding
7.7
242
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1152
Not enough data
9.1
1176
Not enough data
9.2
1177
Not enough data
8.4
1088
Not enough data
8.8
1101
Not enough data
8.6
1094
Not enough data
Platform Additional Functionality
9.2
1155
Not enough data
8.7
1092
Not enough data
8.5
1066
Not enough data
8.9
1112
Not enough data
9.1
1136
Not enough data
Platform Data
8.4
1018
Not enough data
8.7
1058
Not enough data
8.8
1041
Not enough data
Platform
8.2
2246
7.6
9
8.0
2048
7.9
13
Feature Not Available
6.5
9
8.9
2284
8.4
17
9.2
2287
8.3
23
8.9
2191
8.8
15
8.8
2251
8.6
17
9.1
2270
8.5
19
Recruiting and Onboarding
8.0
992
Not enough data
9.0
1106
Not enough data
Categories
Categories
Shared Categories
Gusto and WEX Benefits are categorized as Benefits Administration
Unique Categories
Gusto is categorized as Contractor Payments, Contractor Management, Time & Attendance, Onboarding, Core HR, Payroll, HCM Software, and Performance Management
WEX Benefits is categorized as Health Savings Account (HSA), Benefits Support, and Lifestyle Spending Account (LSA)
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
WEX Benefits
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.6%
Computer Software
5.1%
Accounting
5.1%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.6%
Other
74.9%
Hospital & Health Care
10.0%
Computer Software
10.0%
Information Technology and Services
10.0%
Human Resources
5.7%
Insurance
5.7%
Other
58.6%
Discussions
Is there an app for Gusto payroll?
4 Comments
DL
Yes there is just look for GUSTO app to download to your phone doesnt matter if you have OS or Android its available for bothRead more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
What are WEX benefits?
1 Comment
Official Response from WEX Benefits
WEX offers a full suite of solutions to help HR teams simplify their benefits administration and employee benefits experience. Our solutions include:
-...Read more
What is WEX software?
1 Comment
Official Response from WEX Benefits
WEX offers a full suite of solutions to help HR teams simplify their benefits administration and employee benefits experience. Our solutions include:
-...Read more
What does WEX cover?
1 Comment
Official Response from WEX Benefits
WEX offers a full suite of solutions to help HR teams simplify their benefits administration and employee benefits experience. Our solutions include:
-...Read more
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