G2 reviewers report that Gusto excels in user experience, with many praising its intuitive interface and ease of use. Users appreciate how Gusto simplifies payroll processing and HR tasks, stating, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down."
According to verified reviews, Gusto's implementation process is notably quick and efficient. Recent users highlight the organized pathway for onboarding and offboarding employees, making it a seamless experience for small businesses looking to manage their HR systems effectively.
Users say that Gusto provides robust support, with a quality rating that significantly outshines Wave Payroll. Reviewers mention the responsive customer service, noting that Gusto is "always fast with updates/emails," which is crucial for businesses needing timely assistance.
Reviewers mention that while Wave Payroll offers flexibility, especially for freelancers, it lacks the comprehensive features that Gusto provides. Users have noted that Wave is a good starting point for those new to payroll but may not meet the needs of growing businesses that require more advanced functionalities.
G2 reviewers highlight that Gusto's pricing is perceived as reasonable given the extensive features it offers, such as tax compliance and benefits management. In contrast, while Wave Payroll has a free trial, users have expressed concerns about its limitations in features as their business needs evolve.
According to recent feedback, Gusto's overall satisfaction ratings are significantly higher than Wave Payroll's, indicating that users feel more confident in Gusto as a long-term partner for their payroll and HR needs. Many users appreciate the comprehensive nature of Gusto's services, stating it supports them in avoiding compliance issues.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Unlimited receipt scanning with our free mobile app
Integrate seamlessly with the accounting software by Wave
Capture receipts even when you’re offline
Say goodbye to paper receipts and spreadsheets
Snap a photo of your receipt, we'll automatically fill in the rest
Available on Android and iOS
Incorporate receipts into your accounting reports
Scan multiple receipts all at once
No setup fees, monthly fees, or hidden fees
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