Compare Gusto and UKG Pro 
Featured Products
At a Glance
Market Segments
Small-Business (84.0% of reviews)
Mid-Market (48.7% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
No pricing available
Gusto
Star Rating
(9,698)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansUKG Pro
Star Rating
(2,174)4.3 out of 5
Market Segments
Mid-Market (48.7% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about UKG ProSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design that makes payroll and onboarding processes straightforward. One user noted, "Gusto provides a user-friendly and organized pathway for many of our HR systems."
- Users say that UKG Pro offers a comprehensive solution for HR needs, integrating core HR, payroll, and time-tracking data into one platform. Reviewers highlighted that "UKG Pro is a one-stop shop for everything HR related," making it a strong choice for organizations looking for an all-in-one system.
- According to verified reviews, Gusto's pricing is perceived as reasonable, which appeals to small businesses. Users appreciate the value they receive for the cost, with one mentioning, "the pricing feels reasonable for what you get," making it an attractive option for budget-conscious companies.
- Reviewers mention that UKG Pro's support team is highly regarded, with users stating that "UKG Pro staff is first class" and always available to assist when needed. This level of support can be crucial for organizations that require ongoing assistance.
- G2 reviewers highlight that Gusto's implementation process is quick and efficient, with many users noting that it is "simple to use" and "always fast with updates/emails." This responsiveness can significantly enhance the onboarding experience for new users.
- Users report that while UKG Pro has a robust feature set, it sometimes struggles with configuration challenges, which can lead to a steeper learning curve for new users. This contrasts with Gusto's more straightforward approach, which many find easier to navigate.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
UKG Pro
No pricing availableFree Trial
Gusto
Free Trial is available
UKG Pro
No trial information availableRatings
Meets Requirements
9.4
7,055
8.5
1,794
Ease of Use
9.5
7,277
8.5
1,839
Ease of Setup
9.3
5,878
7.6
1,040
Ease of Admin
9.3
2,370
8.0
964
Quality of Support
9.0
5,866
8.1
1,603
Has the product been a good partner in doing business?
9.1
2,367
8.3
951
Product Direction (% positive)
9.2
7,092
8.4
1,761
Features by Category
Core HR
8.8
908
8.4
702
9.0
944
7.9
680
8.1
799
Feature Not Available
8.6
848
7.9
512
8.8
875
8.3
591
8.7
881
8.0
747
Generative AI
7.2
474
6.7
55
Platform
8.2
2250
7.7
729
8.0
2055
7.6
537
Feature Not Available
7.7
380
8.9
2298
8.3
811
9.3
2300
8.5
741
8.9
2206
7.7
590
8.8
2264
8.3
800
9.1
2277
7.9
686
Employee Self Service
9.5
5363
|
Verified
8.8
934
|
Verified
8.9
4763
|
Verified
8.3
735
|
Verified
9.0
4816
|
Verified
7.9
652
|
Verified
Administration
9.4
5184
|
Verified
8.6
827
|
Verified
9.1
4731
|
Verified
8.0
794
|
Verified
9.6
5164
|
Verified
9.2
894
|
Verified
8.9
4477
|
Verified
8.2
279
9.2
4691
|
Verified
8.9
837
|
Verified
8.8
4167
|
Verified
8.6
740
|
Verified
9.1
4381
|
Verified
8.6
728
|
Verified
9.2
4562
|
Verified
9.0
803
|
Verified
9.2
4554
|
Verified
9.0
751
|
Verified
Taxes
9.3
4970
|
Verified
8.7
782
|
Verified
9.2
4812
|
Verified
8.2
693
|
Verified
Feature Not Available
8.4
626
|
Verified
Integration
8.6
4163
|
Verified
7.9
505
|
Verified
8.8
4133
|
Verified
8.3
526
|
Verified
8.8
4181
|
Verified
8.1
439
|
Verified
8.6
3902
|
Verified
8.5
562
|
Verified
Platform
9.0
4665
|
Verified
8.2
827
|
Verified
9.2
4601
|
Verified
8.5
846
|
Verified
9.3
5034
|
Verified
8.5
860
|
Verified
9.2
4509
|
Verified
8.6
774
|
Verified
Benefits Administration Platform Features
9.0
1362
Not enough data
8.9
1315
Not enough data
8.4
1221
Not enough data
9.0
1337
Not enough data
9.1
1309
Not enough data
9.2
1352
Not enough data
9.0
1277
Not enough data
8.8
1254
Not enough data
Benefits Administration Platform Features
9.0
1362
Not enough data
8.9
1315
Not enough data
8.4
1221
Not enough data
9.0
1337
Not enough data
9.1
1309
Not enough data
9.2
1352
Not enough data
9.0
1277
Not enough data
9.1
931
Not enough data
8.8
1254
Not enough data
8.5
1060
Not enough data
8.3
977
Not enough data
8.9
1043
Not enough data
Generative AI
7.2
840
Not enough data
7.2
837
Not enough data
7.1
832
Not enough data
Platform
8.2
2250
7.7
729
8.0
2055
7.6
537
Feature Not Available
7.7
380
8.9
2298
8.3
811
9.3
2300
8.5
741
8.9
2206
7.7
590
8.8
2264
8.3
800
9.1
2277
7.9
686
Automation
8.8
8
Not enough data
Logistics
Not enough data
Not enough data
9.5
7
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
9.5
10
Not enough data
Not enough data
Not enough data
9.3
5
Not enough data
9.4
6
Not enough data
10.0
10
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Basics
Not enough data
8.5
97
Not enough data
8.4
79
Not enough data
9.0
96
Additional Functionality
Not enough data
8.3
64
Not enough data
Feature Not Available
Not enough data
8.5
92
Content
Not enough data
8.5
91
Not enough data
8.3
85
Platform Basics
8.5
184
Not enough data
9.2
193
Not enough data
8.9
184
Not enough data
Platform Performance
8.8
190
Not enough data
8.5
177
Not enough data
Platform Functionality
9.0
187
Not enough data
8.5
180
Not enough data
8.8
178
Not enough data
Platform Additional Functionality
8.8
181
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Operations
Not enough data
8.5
54
Not enough data
8.4
54
Not enough data
8.4
52
Not enough data
8.4
51
Not enough data
7.7
54
Platform Basics
Not enough data
8.0
223
Not enough data
8.6
269
Not enough data
8.8
270
Platform Content
Not enough data
8.4
231
Not enough data
8.2
86
Not enough data
8.3
232
Platform Additional Functionality
Not enough data
8.1
221
Not enough data
8.5
241
Not enough data
8.0
92
Not enough data
8.8
220
Not enough data
9.1
298
Performance reviews
Not enough data
7.7
74
|
Verified
Not enough data
7.7
92
|
Verified
Not enough data
8.3
105
|
Verified
Goals
Not enough data
8.3
93
|
Verified
Not enough data
8.0
85
|
Verified
Feedback
Not enough data
7.9
76
|
Verified
Not enough data
7.8
72
Not enough data
7.3
63
Not enough data
6.8
56
Data
Not enough data
8.1
98
|
Verified
Not enough data
8.3
95
|
Verified
Agentic AI - Performance Management
Not enough data
5.5
10
Not enough data
5.5
10
Platform Basics
9.2
773
Not enough data
9.2
778
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
757
Not enough data
9.0
763
Not enough data
Platform Payment Content
9.0
760
Not enough data
8.4
653
Not enough data
9.1
737
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Platform - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Additional Features - Compensation Planning
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Fatigue Management - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Capabilities - Fatigue Risk Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Sourcing
Not enough data
7.7
237
Not enough data
8.0
193
Not enough data
8.3
5
Not enough data
8.3
5
Not enough data
Not enough data
Candidate Management - Applicant Tracking System
Not enough data
7.7
219
Not enough data
Not enough data
Not enough data
8.0
5
Not enough data
7.3
5
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.2
2250
7.7
729
8.0
2055
7.6
537
Feature Not Available
7.7
380
8.9
2298
8.3
811
9.3
2300
8.5
741
8.9
2206
7.7
590
8.8
2264
8.3
800
9.1
2277
7.9
686
AI - Applicant Tracking Systems (ATS)
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Onboarding
7.7
242
5.7
9
7.9
242
6.0
10
7.8
244
6.0
10
7.9
246
5.8
10
8.0
246
6.8
10
Platform Content
8.7
1152
8.1
244
9.1
1178
8.5
359
9.2
1179
8.5
364
8.4
1090
8.2
185
8.8
1101
8.1
258
8.6
1094
7.9
258
Platform Additional Functionality
9.2
1155
8.5
404
8.7
1092
7.5
194
8.5
1066
7.9
208
8.9
1112
8.3
350
9.1
1136
8.3
371
Platform Data
8.4
1018
7.8
164
8.7
1058
7.9
296
8.8
1041
8.0
183
Platform
8.2
2250
7.7
729
8.0
2055
7.6
537
Feature Not Available
7.7
380
8.9
2298
8.3
811
9.3
2300
8.5
741
8.9
2206
7.7
590
8.8
2264
8.3
800
9.1
2277
7.9
686
Recruiting and Onboarding
8.0
992
7.7
397
9.0
1110
8.3
523
Conversational Automation - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Task Automation - AI Agents for HR
Not enough data
Not enough data
Predictive Analytics - AI Agents for HR
Not enough data
Not enough data
Compliance & Policy - AI Agents for HR
Not enough data
Not enough data
Multi‑System Integration - AI Agents for HR
Not enough data
Not enough data
Proactive Intervention - AI Agents for HR
Not enough data
Not enough data
Agent Governance - AI Agents for HR
Not enough data
Not enough data
Talent Acquisition & Recruitment - AI Agents for HR
Not enough data
Not enough data
Not enough data
Not enough data
Course Authoring
Not enough data
8.5
37
Not enough data
8.1
33
Not enough data
8.2
38
Not enough data
8.3
33
Course Delivery
Not enough data
8.5
40
Not enough data
8.0
42
Not enough data
8.5
34
Course Management
Not enough data
7.8
24
Not enough data
8.2
36
Not enough data
8.6
32
Not enough data
8.5
36
LMS Marketplace
Not enough data
7.5
20
Not enough data
7.4
23
Not enough data
7.8
21
Interface
Not enough data
8.4
34
Not enough data
8.4
29
Training & eLearning
Not enough data
8.4
35
Not enough data
8.5
40
Not enough data
8.5
37
Not enough data
8.0
29
Not enough data
8.2
34
Not enough data
8.6
38
Not enough data
8.5
36
Generative AI
Not enough data
7.1
8
Not enough data
7.1
8
Not enough data
6.7
7
Agentic AI - Corporate Learning Management Systems
Not enough data
5.7
5
Not enough data
5.7
5
Platform Basics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Content
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Additional Functionality
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.2
2250
7.7
729
8.0
2055
7.6
537
Feature Not Available
7.7
380
8.9
2298
8.3
811
9.3
2300
8.5
741
8.9
2206
7.7
590
8.8
2264
8.3
800
9.1
2277
7.9
686
Time Tracking
Not enough data
8.0
572
Not enough data
7.8
332
Not enough data
7.8
252
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
8.2
368
Administration
Not enough data
8.1
393
Not enough data
8.1
424
Not enough data
7.8
370
Not enough data
8.0
310
Not enough data
8.5
491
Platform
Not enough data
8.2
479
Not enough data
7.7
336
Not enough data
7.7
224
Not enough data
8.3
466
Not enough data
7.6
373
Not enough data
Feature Not Available
Agentic AI - AI Agents
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform
8.2
2250
7.7
729
8.0
2055
7.6
537
Feature Not Available
7.7
380
8.9
2298
8.3
811
9.3
2300
8.5
741
8.9
2206
7.7
590
8.8
2264
8.3
800
9.1
2277
7.9
686
Platform
8.2
2250
7.7
729
8.0
2055
7.6
537
Feature Not Available
7.7
380
8.9
2298
8.3
811
9.3
2300
8.5
741
8.9
2206
7.7
590
8.8
2264
8.3
800
9.1
2277
7.9
686
Workforce Management Platform Features
Not enough data
8.3
105
Not enough data
8.0
123
Not enough data
8.3
209
Not enough data
8.0
209
Not enough data
Feature Not Available
Not enough data
7.9
128
Not enough data
8.1
150
Not enough data
8.5
221
Not enough data
7.7
104
Not enough data
8.2
133
Categories
Categories
Shared Categories
Gusto and UKG Pro are categorized as Onboarding, Core HR, Payroll, HCM Software, and Performance Management
Unique Categories
Gusto is categorized as Contractor Payments, Contractor Management, Time & Attendance, and Benefits Administration
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
UKG Pro
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.8%
Computer Software
5.0%
Accounting
5.0%
Health, Wellness and Fitness
4.8%
Hospital & Health Care
4.7%
Other
74.8%
Hospital & Health Care
6.6%
Oil & Energy
5.2%
Hospitality
4.8%
Financial Services
4.6%
Retail
4.3%
Other
74.6%
Discussions
Is there an app for Gusto payroll?
4 Comments
TC
No, only for employees. You can only run payroll using a browser.Read more
What is UltiPro system?
51 Comments
AR
UltiPro is a product of Ultimate Software which is a leading cloud provider of human capital management (HCM) applications. The award-winning UltiPro offers...Read more
How is the best way to get my NTR to file our unemployment reports timely? They were filed late 3 quarters in 2019. Also, how do I get my NTR to communicate with me and answer my emails and/or phone calls. There's been zero comunication.
3 Comments
RJ
I think the best way would be through the payroll system in CORE since these are tied to unemployment. Read more
Can an employee have multiple direct deposits?
3 Comments
Official Response from UKG Pro
Up to 99 accounts can be created for an employee.Read more
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