# Gusto vs UKG Pro Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gusto excels in user-friendliness, with many users appreciating its intuitive web features and mobile app. One user highlighted how easy it is for staff to access important dates by integrating it with their calendar, making it a breeze to manage tasks.
- **Users say** that UKG Pro offers a straightforward experience for checking pay, with a simplified layout that makes navigation easy. Recent feedback emphasizes the ease of setup, with one user noting the helpfulness of their trainer during the onboarding process.
- **Reviewers mention** that Gusto significantly reduces the time spent on payroll processing, with one user stating it takes less than five minutes to complete payroll tasks. This efficiency is a major advantage over previous payroll systems that were much more time-consuming.
- **According to verified reviews** , UKG Pro faces challenges in meeting specific workflow needs, with some users reporting configuration difficulties. However, they still appreciate its user-friendly interface for basic tasks like paychecks.
- **G2 reviewers highlight** that Gusto's overall satisfaction ratings are notably higher, reflecting its strong market presence and positive user experiences. Users frequently commend its comprehensive support and ease of use, which contributes to a smoother day-to-day operation.
- **Users report** that while UKG Pro has strengths in certain areas, such as payroll entry, it struggles with overall performance compared to Gusto. The latter's higher ratings in features like automated onboarding workflows and compliance training make it a more appealing choice for small businesses.



| | Gusto | UKG Pro | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.3 out of 5 | 
| **Total Reviews** | 11,220 | 2,205 | 
| **Largest Market Segment** | Small-Business (83.8% of reviews) | Mid-Market (48.9% of reviews) | 
| **Entry Level Price** | Starting at $49.00 Per Month | No pricing available | 

---
## Top Pros & Cons

### Gusto

Pros:
- Ease of Use (5185 reviews)
- Payroll Ease (2722 reviews)

Cons:
- Missing Features (619 reviews)
- Poor Customer Support (548 reviews)

### UKG Pro

Pros:
- Ease of Use (171 reviews)
- Helpful (90 reviews)

Cons:
- Not User-Friendly (50 reviews)
- Learning Curve (45 reviews)

---
## Ratings Comparison
| Rating | Gusto | UKG Pro | 
|---|---|---|
  | **Meets Requirements** | 9.4 (7981 reviews) | 8.5 (1814 reviews) | 
  | **Ease of Use** | 9.5 (8226 reviews) | 8.5 (1860 reviews) | 
  | **Ease of Setup** | 9.3 (6779 reviews) | 7.6 (1058 reviews) | 
  | **Ease of Admin** | 9.3 (2390 reviews) | 8.0 (983 reviews) | 
  | **Quality of Support** | 9.0 (6620 reviews) | 8.1 (1622 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (2387 reviews) | 8.3 (969 reviews) | 
  | **Product Direction (% positive)** | 9.2 (7901 reviews) | 8.4 (1775 reviews) | 

---
## Pricing

### Gusto

#### Entry-Level Pricing

Plan: Simple Plan

Price: Starting at $49.00 Per Month

Description: For small businesses or s-corps needing basic payroll.

Key Features:
- Full-service single-state payroll including W-2s and 1099s
- Basic support
-  Employee profiles and self-service

[Browse all 3 editions](https://www.g2.com/products/gusto/pricing)

#### Free Trial

Yes

### UKG Pro

#### Entry-Level Pricing

No pricing available

#### Free Trial

No information available

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 3022 |
| **UKG Pro** | 7.9/10 | 1036 |

#### Core HR

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Organization Management** | 8.8 (917 reviews) | 8.4 (704 reviews) | 
| **Time, Attendance, and PTO** | 9.0 (971 reviews) | 7.9 (685 reviews) | 
| **Expense Management** | 8.1 (806 reviews) | Feature Not Available | 
| **Salary Structures** | 8.6 (853 reviews) | 7.9 (514 reviews) | 
| **Compliance** | 8.8 (883 reviews) | 8.3 (592 reviews) | 
| **Benefits Administration** | 8.8 (893 reviews) | 8.0 (749 reviews) | 

#### Generative AI

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **AI Text Summarization** | 7.2 (474 reviews) | 6.7 (55 reviews) | 

#### Platform

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Customization ** | 8.2 (2287 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 8.0 (2095 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | Feature Not Available | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 8.9 (2337 reviews) | 8.3 (811 reviews) | 
| **Performance** | 9.2 (2444 reviews) | 8.5 (741 reviews) | 
| **Mobility** | 8.9 (2303 reviews) | 7.7 (590 reviews) | 
| **Reporting** | 8.7 (2350 reviews) | 8.3 (800 reviews) | 
| **Dashboards** | 9.1 (2300 reviews) | 7.9 (686 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.1/10 | 7203 |
| **UKG Pro** | 8.5/10 | 1019 |

#### Employee Self Service

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Web Portal** | 9.5 (5607 reviews) ✓ Verified | 8.8 (937 reviews) ✓ Verified | 
| **Benefits Manager** | 8.9 (4888 reviews) ✓ Verified | 8.3 (736 reviews) ✓ Verified | 
| **Mobile** | 9.0 (4912 reviews) ✓ Verified | 7.9 (654 reviews) ✓ Verified | 

#### Administration

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Payroll Entry** | 9.4 (5430 reviews) ✓ Verified | 8.6 (828 reviews) ✓ Verified | 
| **Time Off Accrual** | 9.1 (4864 reviews) ✓ Verified | 8.0 (797 reviews) ✓ Verified | 
| **Direct Deposit** | 9.6 (5301 reviews) ✓ Verified | 9.2 (897 reviews) ✓ Verified | 
| **Expense Reimbursement** | 8.9 (4523 reviews) ✓ Verified | 8.2 (280 reviews) | 
| **Pre-tax Deductions** | 9.2 (4732 reviews) ✓ Verified | 8.9 (840 reviews) ✓ Verified | 
| **Wage Garnishment** | 8.8 (4177 reviews) ✓ Verified | 8.6 (742 reviews) ✓ Verified | 
| **Approvals** | 9.1 (4398 reviews) ✓ Verified | 8.6 (730 reviews) ✓ Verified | 
| **Check/W-2 Printing** | 9.2 (4581 reviews) ✓ Verified | 9.0 (805 reviews) ✓ Verified | 
| **Check/W-2 Delivery** | 9.2 (4567 reviews) ✓ Verified | 9.0 (753 reviews) ✓ Verified | 

#### Taxes

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Tax Calculation** | 9.3 (5147 reviews) ✓ Verified | 8.7 (784 reviews) ✓ Verified | 
| **Tax Filing** | 9.2 (4950 reviews) ✓ Verified | 8.2 (695 reviews) ✓ Verified | 
| **Automatic Tax Payment** | Feature Not Available | 8.4 (628 reviews) ✓ Verified | 

#### Integration

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **API / Integration** | 8.6 (4250 reviews) ✓ Verified | 7.9 (505 reviews) ✓ Verified | 
| **Time Tracking Integration** | 8.8 (4164 reviews) ✓ Verified | 8.3 (526 reviews) ✓ Verified | 
| **Accounting Integration** | 8.8 (4217 reviews) ✓ Verified | 8.1 (439 reviews) ✓ Verified | 
| **Core HR Integration** | 8.6 (3906 reviews) ✓ Verified | 8.5 (562 reviews) ✓ Verified | 

#### Platform

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Reporting and Dashboards** | 9.0 (4703 reviews) ✓ Verified | 8.2 (828 reviews) ✓ Verified | 
| **User, Role, and Access Management** | 9.2 (4631 reviews) ✓ Verified | 8.5 (846 reviews) ✓ Verified | 
| **Performance and Reliability** | 9.3 (5329 reviews) ✓ Verified | 8.5 (860 reviews) ✓ Verified | 
| **Scalability** | 9.2 (4565 reviews) ✓ Verified | 8.6 (774 reviews) ✓ Verified | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.7/10 | 3020 |
| **UKG Pro** | N/A | N/A |

#### Benefits Administration Platform Features

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Benefits Record Management** | 9.0 (1366 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (1318 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.4 (1223 reviews) | Not enough data | 
| **Document Management** | 9.0 (1344 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.1 (1311 reviews) | Not enough data | 
| **Self-Service Portal** | 9.3 (1358 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (1279 reviews) | Not enough data | 
| **Mobile Benefits Access** | 8.8 (1256 reviews) | Not enough data | 

#### Benefits Administration Platform Features

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Benefits Record Management** | 9.0 (1366 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (1318 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.4 (1223 reviews) | Not enough data | 
| **Document Management** | 9.0 (1344 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.1 (1311 reviews) | Not enough data | 
| **Self-Service Portal** | 9.3 (1358 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (1279 reviews) | Not enough data | 
| **Benefits Dashboards** | 9.1 (932 reviews) | Not enough data | 
| **Mobile Benefits Access** | 8.8 (1256 reviews) | Not enough data | 
| **Integrations / APIs** | 8.5 (1061 reviews) | Not enough data | 
| **Internationalization** | 8.3 (977 reviews) | Not enough data | 
| **Mobility** | 8.9 (1043 reviews) | Not enough data | 

#### Generative AI

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **AI Text Generation** | 7.2 (840 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (837 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.1 (832 reviews) | Not enough data | 

#### Platform

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Customization ** | 8.2 (2287 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 8.0 (2095 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | Feature Not Available | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 8.9 (2337 reviews) | 8.3 (811 reviews) | 
| **Performance** | 9.2 (2444 reviews) | 8.5 (741 reviews) | 
| **Mobility** | 8.9 (2303 reviews) | 7.7 (590 reviews) | 
| **Reporting** | 8.7 (2350 reviews) | 8.3 (800 reviews) | 
| **Dashboards** | 9.1 (2300 reviews) | 7.9 (686 reviews) | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.1/10 | 189 |
| **UKG Pro** | N/A | N/A |

#### Automation

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Process Automation** | 9.3 (49 reviews) | Not enough data | 

#### Logistics

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Dashboards & Reporting** | 8.6 (15 reviews) | Not enough data | 
| **Data Collection** | 8.8 (44 reviews) | Not enough data | 
| **Lanuguage Options** | 10.0 (5 reviews) | Not enough data | 

#### Management

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Schedule Creation Tools** | 7.5 (28 reviews) | Not enough data | 
| **Schedule Management** | 9.0 (48 reviews) | Not enough data | 
| **Employee Leave Management** | 8.9 (19 reviews) | Not enough data | 
| **User Access** | 9.1 (13 reviews) | Not enough data | 
| **User Role Access** | 9.3 (18 reviews) | Not enough data | 
| **Employee Information** | 10.0 (36 reviews) | Not enough data | 
| **Employee Information Automation** | 7.5 (6 reviews) | Not enough data | 

#### Monitoring

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Regulations Enforcement** | 10.0 (10 reviews) | Not enough data | 
| **Compliance Monitoring** | 10.0 (10 reviews) | Not enough data | 
| **Integration** | 9.6 (17 reviews) | Not enough data | 

### Succession Planning

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | 8.5/10 | 109 |

#### Basics

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Reporting** | Not enough data | 8.5 (97 reviews) | 
| **Interoperability** | Not enough data | 8.4 (79 reviews) | 
| **Performance** | Not enough data | 9.0 (96 reviews) | 

#### Additional Functionality

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Portal** | Not enough data | 8.3 (64 reviews) | 
| **Mobility** | Not enough data | Feature Not Available | 
| **Dashboard** | Not enough data | 8.5 (92 reviews) | 

#### Content

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Automation** | Not enough data | 8.5 (91 reviews) | 
| **File Sharing** | Not enough data | 8.3 (85 reviews) | 

### Contractor Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 202 |
| **UKG Pro** | N/A | N/A |

#### Platform Basics

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Interoperability** | 8.5 (185 reviews) | Not enough data | 
| **Performance** | 9.2 (194 reviews) | Not enough data | 
| **Portal** | 8.9 (185 reviews) | Not enough data | 

#### Platform Performance

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Reporting** | 8.8 (192 reviews) | Not enough data | 
| **Application Monitoring** | 8.5 (178 reviews) | Not enough data | 

#### Platform Functionality

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Document management** | 9.1 (188 reviews) | Not enough data | 
| **Requalification** | 8.5 (181 reviews) | Not enough data | 
| **Compliance** | 8.8 (179 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Onboarding** | 8.9 (183 reviews) | Not enough data | 
| **Pre-qualifiation** | 8.4 (175 reviews) | Not enough data | 
| **Onsite Monitoring** | 8.1 (172 reviews) | Not enough data | 

#### Generative AI

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **AI Text Summarization** | 7.3 (158 reviews) | Not enough data | 

### Healthcare HR

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | 8.5/10 | 71 |

#### Operations

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Personnel Management** | Not enough data | 8.5 (54 reviews) | 
| **Talent Management** | Not enough data | 8.4 (54 reviews) | 
| **Regulation and Compliance** | Not enough data | 8.4 (52 reviews) | 
| **Metrics and Reporting** | Not enough data | 8.4 (51 reviews) | 
| **Third-Party Integrations** | Not enough data | 7.7 (54 reviews) | 

### Employee Recognition

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | 8.4/10 | 320 |

#### Platform Basics

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Reporting** | Not enough data | 8.0 (223 reviews) | 
| **Dashboard** | Not enough data | 8.6 (269 reviews) | 
| **Performance** | Not enough data | 8.8 (270 reviews) | 

#### Platform Content

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Automation** | Not enough data | 8.4 (231 reviews) | 
| **File Sharing** | Not enough data | 8.2 (86 reviews) | 
| **Content Library** | Not enough data | 8.3 (232 reviews) | 

#### Platform Additional Functionality

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Integrations** | Not enough data | 8.1 (221 reviews) | 
| **Mobility** | Not enough data | 8.5 (241 reviews) | 
| **Corporate Discounts** | Not enough data | 8.0 (92 reviews) | 
| **Employee Engagement** | Not enough data | 8.8 (220 reviews) | 
| **Rewards** | Not enough data | 9.1 (298 reviews) | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 10.0/10 | 7 |
| **UKG Pro** | 7.6/10 | 134 |

#### Performance reviews

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **360 Reviews** | Not enough data | 7.7 (74 reviews) ✓ Verified | 
| **Customizable Forms** | Not enough data | 7.7 (92 reviews) ✓ Verified | 
| **Review Status Tracking** | Not enough data | 8.3 (105 reviews) ✓ Verified | 

#### Goals

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Goal-Setting** | 10.0 (5 reviews) | 8.3 (94 reviews) ✓ Verified | 
| **Company Goals And OKRs** | Not enough data | 8.0 (85 reviews) ✓ Verified | 

#### Feedback

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Continuous Feedback** | Not enough data | 7.9 (76 reviews) ✓ Verified | 
| **Requesting Feedback** | Not enough data | 7.8 (72 reviews) | 
| **1-On-1 Meetings** | Not enough data | 7.3 (63 reviews) | 
| **Public Praise** | Not enough data | 6.8 (56 reviews) | 

#### Data

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Dashboards And Reports** | Not enough data | 8.1 (98 reviews) ✓ Verified | 
| **Historical Data** | Not enough data | 8.3 (95 reviews) ✓ Verified | 

#### Agentic AI - Performance Management

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Multi-step Planning** | Not enough data | 5.5 (10 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.5 (10 reviews) | 

### Contractor Payments

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.9/10 | 837 |
| **UKG Pro** | N/A | N/A |

#### Platform Basics

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Performance** | 9.2 (772 reviews) | Not enough data | 
| **Portal** | 9.2 (777 reviews) | Not enough data | 

#### Platform Administration

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Integrations** | 8.6 (710 reviews) | Not enough data | 
| **Compliance** | 9.1 (757 reviews) | Not enough data | 
| **Reporting** | 8.9 (762 reviews) | Not enough data | 

#### Platform Payment Content

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Document management** | 9.0 (761 reviews) | Not enough data | 
| **Invoicing Tool** | 8.4 (651 reviews) | Not enough data | 
| **Wage access** | 9.1 (736 reviews) | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Generative AI

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Compensation Planning

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Platform - Compensation Planning

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Compensation Budgeting** | Not enough data | Not enough data | 
| **Merit Cycle Planning** | Not enough data | Not enough data | 
| **Pay Transparency** | Not enough data | Not enough data | 
| **Automated Compliance** | Not enough data | Not enough data | 
| **Reward Structuring** | Not enough data | Not enough data | 
| **Compensation History** | Not enough data | Not enough data | 

#### Additional Features - Compensation Planning

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Reporting Capabilities** | Not enough data | Not enough data | 
| **Workflow Automation** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 

### Fatigue Risk Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Fatigue Management - Fatigue Risk Management

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Education and Training Modules** | Not enough data | Not enough data | 
| **Work Schedule Analysis** | Not enough data | Not enough data | 
| **Fatigue Monitoring** | Not enough data | Not enough data | 
| **Wearable Device Support** | Not enough data | Not enough data | 
| **Customizable Risk Models** | Not enough data | Not enough data | 
| **Alerts and Notifications** | Not enough data | Not enough data | 

#### Platform Capabilities - Fatigue Risk Management

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Reporting and Analytics** | Not enough data | Not enough data | 
| **Fleet Management Integrations** | Not enough data | Not enough data | 
| **Mobile Support** | Not enough data | Not enough data | 

### Applicant Tracking Systems (ATS)

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | 7.9/10 | 932 |

#### Agentic AI - Applicant Tracking Systems (ATS)

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

#### Sourcing

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Candidate Search** | Not enough data | 7.7 (237 reviews) | 
| **Career Page Configuration** | Not enough data | 8.0 (193 reviews) | 
| **Social Sourcing** | Not enough data | 8.3 (5 reviews) | 
| **Job Posting** | Not enough data | 8.3 (5 reviews) | 
| **Candidate Sourcing Metrics** | Not enough data | Not enough data | 

#### Candidate Management - Applicant Tracking System

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Candidate Evaluations** | Not enough data | 7.7 (219 reviews) | 
| **Applicant Data Management** | Not enough data | Not enough data | 
| **Hiring Processes Tracking** | Not enough data | 8.0 (5 reviews) | 
| **Automated Resume Parsing** | Not enough data | 7.3 (5 reviews) | 
| **Scheduling** | Not enough data | Not enough data | 
| **Candidate-Facing Statuses** | Not enough data | Not enough data | 
| **Workflow Building** | Not enough data | Not enough data | 

#### Platform

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Customization ** | 8.2 (2287 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 8.0 (2095 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | Feature Not Available | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 8.9 (2337 reviews) | 8.3 (811 reviews) | 
| **Performance** | 9.2 (2444 reviews) | 8.5 (741 reviews) | 
| **Mobility** | 8.9 (2303 reviews) | 7.7 (590 reviews) | 
| **Reporting** | 8.7 (2350 reviews) | 8.3 (800 reviews) | 
| **Dashboards** | 9.1 (2300 reviews) | 7.9 (686 reviews) | 

#### AI - Applicant Tracking Systems (ATS)

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Predictive Insights** | Not enough data | Not enough data | 
| **AI Job Description** | Not enough data | Not enough data | 
| **Chatbot** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 3029 |
| **UKG Pro** | 7.9/10 | 1001 |

#### Agentic AI - Onboarding

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (246 reviews) | 5.7 (9 reviews) | 
| **Adaptive Learning** | 7.9 (247 reviews) | 6.0 (10 reviews) | 
| **Natural Language Interaction** | 7.8 (254 reviews) | 6.0 (10 reviews) | 
| **Proactive Assistance** | 8.0 (252 reviews) | 5.8 (10 reviews) | 
| **Decision Making** | 8.0 (249 reviews) | 6.8 (10 reviews) | 

#### Platform Content

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Forms Library** | 8.7 (1165 reviews) | 8.1 (244 reviews) | 
| **E-Forms** | 9.1 (1209 reviews) | 8.5 (359 reviews) | 
| **E-Signature** | 9.3 (1210 reviews) | 8.5 (364 reviews) | 
| **Background Checks** | 8.4 (1098 reviews) | 8.2 (185 reviews) | 
| **Offer Letter Approvals** | 8.8 (1108 reviews) | 8.1 (258 reviews) | 
| **Offer Letter Templates** | 8.6 (1100 reviews) | 7.9 (258 reviews) | 

#### Platform Additional Functionality

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Self-Service Portal** | 9.3 (1180 reviews) | 8.5 (404 reviews) | 
| **Automated Team Introductions** | 8.8 (1094 reviews) | 7.5 (194 reviews) | 
| **Compliance Training** | 8.5 (1074 reviews) | 7.9 (208 reviews) | 
| **Automated Onboarding Workflows** | 9.0 (1130 reviews) | 8.3 (350 reviews) | 
| **Onboarding Notifications** | 9.1 (1151 reviews) | 8.3 (371 reviews) | 

#### Platform Data

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Time-to-Productivity Reporting** | 8.4 (1021 reviews) | 7.8 (164 reviews) | 
| **Onboarding Process Reporting** | 8.7 (1062 reviews) | 7.9 (296 reviews) | 
| **Visualization** | 8.8 (1046 reviews) | 8.0 (183 reviews) | 

#### Platform

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Customization ** | 8.2 (2287 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 8.0 (2095 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | Feature Not Available | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 8.9 (2337 reviews) | 8.3 (811 reviews) | 
| **Performance** | 9.2 (2444 reviews) | 8.5 (741 reviews) | 
| **Mobility** | 8.9 (2303 reviews) | 7.7 (590 reviews) | 
| **Reporting** | 8.7 (2350 reviews) | 8.3 (800 reviews) | 
| **Dashboards** | 9.1 (2300 reviews) | 7.9 (686 reviews) | 

#### Recruiting and Onboarding

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Interview Scheduling** | 8.0 (994 reviews) | 7.7 (397 reviews) | 
| **Onboarding** | 9.1 (1234 reviews) | 8.3 (523 reviews) | 

### AI Agents for HR

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Conversational Automation - AI Agents for HR

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Conversational Assistants** | Not enough data | Not enough data | 
| **Multi‑Language Support & Localization** | Not enough data | Not enough data | 

#### Task Automation - AI Agents for HR

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 

#### Predictive Analytics - AI Agents for HR

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Attrition and Engagement Prediction** | Not enough data | Not enough data | 

#### Compliance & Policy - AI Agents for HR

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Policy Enforcement & Compliance** | Not enough data | Not enough data | 

#### Multi‑System Integration - AI Agents for HR

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **System Integration & Data Access** | Not enough data | Not enough data | 

#### Proactive Intervention - AI Agents for HR

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Proactive Nudges & Conversation Support** | Not enough data | Not enough data | 

#### Agent Governance - AI Agents for HR

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Human‑in‑the‑Loop Governance** | Not enough data | Not enough data | 

#### Talent Acquisition & Recruitment - AI Agents for HR

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **AI‑Powered Candidate Screening** | Not enough data | Not enough data | 
| **Interview & Scheduling Agent** | Not enough data | Not enough data | 

### Corporate Learning Management Systems

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | 7.9/10 | 56 |

#### Course Authoring

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Course Builder** | Not enough data | 8.5 (37 reviews) | 
| **Role-Based Templates** | Not enough data | 8.1 (33 reviews) | 
| **Assessments & Quizzes** | Not enough data | 8.2 (38 reviews) | 
| **Instructor-Led Training** | Not enough data | 8.3 (33 reviews) | 

#### Course Delivery

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Learning Paths** | Not enough data | 8.5 (40 reviews) | 
| **Communication & Notifications** | Not enough data | 8.0 (42 reviews) | 
| **Assignment Scheduling** | Not enough data | 8.5 (34 reviews) | 

#### Course Management

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Gamification** | Not enough data | 7.8 (24 reviews) | 
| **Varied User Types** | Not enough data | 8.2 (36 reviews) | 
| **Certifications** | Not enough data | 8.6 (32 reviews) | 
| **Industry Compliance ** | Not enough data | 8.5 (36 reviews) | 

#### LMS Marketplace

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **E-Commerce** | Not enough data | 7.5 (20 reviews) | 
| **Course Marketplace** | Not enough data | 7.4 (23 reviews) | 
| **Subscriptions** | Not enough data | 7.8 (21 reviews) | 

#### Interface

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **White Labeling** | Not enough data | 8.4 (34 reviews) | 
| **Multilingual** | Not enough data | 8.4 (29 reviews) | 

#### Training & eLearning

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Assessments and Practice** | Not enough data | 8.4 (35 reviews) | 
| **Content Delivery and Tracking** | Not enough data | 8.5 (40 reviews) | 
| **Content Creation** | Not enough data | 8.5 (37 reviews) | 
| **Customer Training** | Not enough data | 8.0 (29 reviews) | 
| **Manager Portals** | Not enough data | 8.2 (34 reviews) | 
| **Content Storage and Management** | Not enough data | 8.6 (38 reviews) | 
| **Content Libraries** | Not enough data | 8.5 (36 reviews) | 

#### Generative AI

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **AI Text Generation** | Not enough data | 7.1 (8 reviews) | 
| **AI Text Summarization** | Not enough data | 7.1 (8 reviews) | 
| **AI Text-to-Image** | Not enough data | 6.7 (7 reviews) | 

#### Agentic AI - Corporate Learning Management Systems 

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Adaptive Learning** | Not enough data | 5.7 (5 reviews) | 
| **Natural Language Interaction** | Not enough data | 5.7 (5 reviews) | 

### Employee Engagement

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | 8.2/10 | 876 |

#### Platform Basics

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Performance Benchmarking** | Not enough data | Not enough data | 
| **Reporting & Dashboards** | Not enough data | Not enough data | 
| **Interoperability** | Not enough data | Not enough data | 

#### Platform Content

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Employee Pulse Surveys** | Not enough data | Not enough data | 
| **Survey Customization** | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 
| **Science-based templates** | Not enough data | Not enough data | 

#### Platform Additional Functionality

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Employee Segmenting** | Not enough data | Not enough data | 
| **Goal and Challenge Creation** | Not enough data | Not enough data | 
| **Peer Recognition** | Not enough data | Not enough data | 
| **Social Feedback Portal** | Not enough data | Not enough data | 

#### Platform

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Customization ** | 8.2 (2287 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 8.0 (2095 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | Feature Not Available | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 8.9 (2337 reviews) | 8.3 (811 reviews) | 
| **Performance** | 9.2 (2444 reviews) | 8.5 (741 reviews) | 
| **Mobility** | 8.9 (2303 reviews) | 7.7 (590 reviews) | 
| **Reporting** | 8.7 (2350 reviews) | 8.3 (800 reviews) | 
| **Dashboards** | 9.1 (2300 reviews) | 7.9 (686 reviews) | 

### Time Tracking

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | 8.0/10 | 656 |

#### Time Tracking

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Ease of Completing Timesheets** | Not enough data | 8.0 (575 reviews) | 
| **Tracking Time to Project/Task** | Not enough data | 7.8 (332 reviews) | 
| **Billable Time Rate Management** | Not enough data | 7.8 (252 reviews) | 

#### Client Invoicing

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Invoice Creation and Delivery** | Not enough data | Feature Not Available | 
| **Electronic Payments** | Not enough data | Feature Not Available | 
| **Project Accounting / Revenue Recognition** | Not enough data | Feature Not Available | 

#### Mobile Time Tracking

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Time Tracking** | Not enough data | 8.2 (369 reviews) | 

#### Administration

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Business Tool Integration** | Not enough data | 8.1 (393 reviews) | 
| **Workflow** | Not enough data | 8.1 (424 reviews) | 
| **Automated Reminders** | Not enough data | 7.8 (371 reviews) | 
| **Policy Compliance Management** | Not enough data | 8.0 (310 reviews) | 
| **User, Role, and Access Management** | Not enough data | 8.5 (492 reviews) | 

#### Platform

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Reporting** | Not enough data | 8.2 (480 reviews) | 
| **APIs / Integration** | Not enough data | 7.7 (337 reviews) | 
| **Internationalization** | Not enough data | 7.7 (224 reviews) | 
| **Performance and Reliability** | Not enough data | 8.3 (468 reviews) | 
| **Mobile User Support** | Not enough data | 7.6 (374 reviews) | 
| **Offline** | Not enough data | Feature Not Available | 

### AI Agents

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | N/A | N/A |

#### Agentic AI - AI Agents

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Not enough data | 
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Not enough data | 

### Training eLearning

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | 7.9/10 | 875 |

#### Platform

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Customization ** | 8.2 (2287 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 8.0 (2095 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | Feature Not Available | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 8.9 (2337 reviews) | 8.3 (811 reviews) | 
| **Performance** | 9.2 (2444 reviews) | 8.5 (741 reviews) | 
| **Mobility** | 8.9 (2303 reviews) | 7.7 (590 reviews) | 
| **Reporting** | 8.7 (2350 reviews) | 8.3 (800 reviews) | 
| **Dashboards** | 9.1 (2300 reviews) | 7.9 (686 reviews) | 

### Workforce Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **UKG Pro** | 8.1/10 | 933 |

#### Platform

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Customization ** | 8.2 (2287 reviews) | 7.7 (729 reviews) | 
| **Integration APIs** | 8.0 (2095 reviews) | 7.6 (537 reviews) | 
| **Internationalization** | Feature Not Available | 7.7 (380 reviews) | 
| **User, Role, and Access Management** | 8.9 (2337 reviews) | 8.3 (811 reviews) | 
| **Performance** | 9.2 (2444 reviews) | 8.5 (741 reviews) | 
| **Mobility** | 8.9 (2303 reviews) | 7.7 (590 reviews) | 
| **Reporting** | 8.7 (2350 reviews) | 8.3 (800 reviews) | 
| **Dashboards** | 9.1 (2300 reviews) | 7.9 (686 reviews) | 

#### Workforce Management Platform Features

| Feature | Gusto | UKG Pro | 
|---|---|---|
| **Labor Forecasting** | Not enough data | 8.3 (105 reviews) | 
| **Shift Scheduling** | Not enough data | 8.0 (123 reviews) | 
| **Time & Attendance Tracking** | Not enough data | 8.3 (209 reviews) | 
| **Absence & Leave Management** | Not enough data | 8.0 (209 reviews) | 
| **Skills Management** | Not enough data | Feature Not Available | 
| **Succession Planning** | Not enough data | 7.9 (128 reviews) | 
| **Workforce Analytics** | Not enough data | 8.1 (150 reviews) | 
| **Self-Service Capabilities** | Not enough data | 8.5 (221 reviews) | 
| **Mobile Shift Scheduling** | Not enough data | 7.7 (104 reviews) | 
| **Team Communication** | Not enough data | 8.2 (133 reviews) | 

---
## Categories
**Shared Categories (5):** [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software), [Performance Management Software](https://www.g2.com/categories/performance-management)

**Unique to Gusto (4):** [ Contractor Payment Software](https://www.g2.com/categories/contractor-payments), [Contractor Management Software](https://www.g2.com/categories/contractor-management), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Benefits Administration Software](https://www.g2.com/categories/benefits-administration)

**Unique to UKG Pro (11):** [Succession Planning Software](https://www.g2.com/categories/succession-planning), [Applicant Tracking Systems (ATS)](https://www.g2.com/categories/applicant-tracking-systems-ats), [Corporate Learning Management Systems](https://www.g2.com/categories/corporate-learning-management-systems), [Time Tracking Software](https://www.g2.com/categories/time-tracking-software), [Healthcare HR Software](https://www.g2.com/categories/healthcare-hr), [Workforce Management Software](https://www.g2.com/categories/workforce-management), [Fatigue Risk Management Software](https://www.g2.com/categories/fatigue-risk-management), [AI Agents for HR Software](https://www.g2.com/categories/ai-agents-for-hr), [Compensation Planning Software](https://www.g2.com/categories/compensation-planning), [Employee Engagement Software](https://www.g2.com/categories/employee-engagement), [Employee Recognition Software](https://www.g2.com/categories/employee-recognition)


---
## Reviewer Demographics

### By Company Size

| Segment | Gusto | UKG Pro | 
|---|---|---|
| **Small-Business** | 83.8% | 4.7% | 
| **Mid-Market** | 15.8% | 48.9% | 
| **Enterprise** | 0.4% | 46.4% | 

### By Industry

#### Gusto

- **Non-Profit Organization Management:** 5.7%
- **Health, Wellness and Fitness:** 5.0%
- **Computer Software:** 4.8%
- **Accounting:** 4.8%
- **Mental Health Care:** 4.8%
- **Hospital & Health Care:** 4.7%
- **Marketing and Advertising:** 4.4%
- **Information Technology and Services:** 3.6%
- **Medical Practice:** 3.6%
- **Construction:** 2.9%
- **Other:** 55.7%

#### UKG Pro

- **Hospital & Health Care:** 6.7%
- **Oil & Energy:** 5.1%
- **Hospitality:** 4.7%
- **Financial Services:** 4.5%
- **Retail:** 4.3%
- **Utilities:** 3.8%
- **Non-Profit Organization Management:** 3.7%
- **Information Technology and Services:** 3.3%
- **Human Resources:** 3.0%
- **Computer Software:** 2.9%
- **Other:** 57.9%

---
## Alternatives

### Alternatives to Gusto

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12954 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1358 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6560 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5551 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1717 reviews)
- [Namely](https://www.g2.com/products/namely/reviews) — 3.9/5 stars (331 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4232 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1687 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)

### Alternatives to UKG Pro

- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6560 reviews)
- [SAP SuccessFactors HCM](https://www.g2.com/products/sap-sap-successfactors-hcm/reviews) — 4.1/5 stars (1656 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1358 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5551 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1717 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1687 reviews)
- [isolved](https://www.g2.com/products/isolved/reviews) — 4.3/5 stars (1315 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (957 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)
- [ClearCompany](https://www.g2.com/products/clearcompany/reviews) — 4.6/5 stars (507 reviews)

---
## Top Discussions

### Gusto

- Title: [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) — 4 comments, 7 upvotes
  > **Top comment:** "Yes, it is secure"
- Title: [Is there an app for Gusto payroll?](https://www.g2.com/discussions/is-there-an-app-for-gusto-payroll) — 4 comments, 1 upvote
  > **Top comment:** "No, only for employees. You can only run payroll using a browser."
- Title: [What is Gusto used for?](https://www.g2.com/discussions/what-is-gusto-used-for) — 2 comments
  > **Top comment:** "payroll"
- Title: [What is gusto payroll?](https://www.g2.com/discussions/what-is-gusto-payroll) — 2 comments
  > **Top comment:** "Gusto payroll is a web client platform where you can perform payment for an employees or contractor for your owned business. Simply it is your accounting..."
- Title: [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) — 2 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for..."

### UKG Pro

No discussions available for this product.

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gusto-vs-ukg-pro)