Compare Gusto and TriNet 
Featured Products
At a Glance
Market Segments
Small-Business (83.9% of reviews)
Small-Business (58.2% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
No pricing available
Gusto
Star Rating
(9,299)4.6 out of 5
Market Segments
Small-Business (83.9% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansTriNet
Star Rating
(890)4.0 out of 5
Market Segments
Small-Business (58.2% of reviews)
Pros & Cons
Entry-Level Pricing
No pricing available
Learn more about TriNetSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design that allows them to manage payroll, benefits, and compliance effortlessly. One user noted, "I primarily use Gusto to run payroll, onboard and offboard employees, track benefits, and stay compliant with tax agencies," highlighting its organized pathways for HR tasks.
- Users say that TriNet offers a straightforward user interface, making it easy to navigate and access essential features like paychecks and paid time off. A reviewer mentioned, "I can find everything in 3 clicks or less," which speaks to its simplicity, although it may not match the depth of Gusto's offerings.
- According to verified reviews, Gusto's implementation process is praised for being quick and efficient, with users noting that the onboarding wizard is particularly helpful. This contrasts with TriNet, where some users found the initial setup to be more challenging despite having dedicated advisors to assist them.
- Reviewers mention that Gusto's support quality is a standout feature, with a score reflecting high satisfaction. Users appreciate the responsiveness and helpfulness of the support team, stating, "Simple to use, always fast with updates/emails." In comparison, while TriNet also provides dedicated advisors, some users feel that the overall support experience could be improved.
- G2 reviewers highlight Gusto's strong performance in payroll management, with many users feeling confident in its ability to handle complex payroll needs. One user remarked on its effectiveness in avoiding compliance issues, showcasing its reliability. TriNet, while functional, does not receive the same level of praise in this area, with users expressing a desire for more robust payroll features.
- Users report that Gusto's pricing is perceived as reasonable for the value it provides, making it a popular choice among small businesses. In contrast, TriNet's pricing structure is less clear, which may deter potential users looking for straightforward cost options. Gusto's referral program is also seen as a nice perk, adding to its appeal.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
TriNet
No pricing availableFree Trial
Gusto
Free Trial is available
TriNet
No trial information availableRatings
Meets Requirements
9.4
6,826
8.4
717
Ease of Use
9.5
7,043
8.2
727
Ease of Setup
9.3
5,655
8.0
469
Ease of Admin
9.3
2,366
8.2
463
Quality of Support
9.0
5,679
8.0
666
Has the product been a good partner in doing business?
9.1
2,363
8.2
463
Product Direction (% positive)
9.2
6,894
7.3
704
Features by Category
Core HR
8.8
905
8.0
262
9.0
938
7.9
294
8.1
797
6.5
169
8.6
845
7.7
226
8.8
871
8.4
278
8.7
877
8.6
345
Generative AI
7.2
472
6.3
62
Platform
8.2
2245
6.7
229
8.0
2047
6.7
168
Feature Not Available
6.6
157
8.9
2287
8.1
294
9.2
2286
8.1
293
8.9
2192
7.9
230
8.8
2252
7.6
293
9.1
2272
8.1
295
Expense Reports
Not enough data
8.1
128
Not enough data
7.4
90
Not enough data
7.3
90
Not enough data
8.1
113
Not enough data
8.6
113
Not enough data
8.1
52
Not enough data
6.6
20
Agentic AI - Expense Management
Not enough data
Not enough data
Not enough data
Not enough data
Travel Management
Not enough data
7.9
38
Not enough data
7.7
38
Not enough data
8.0
39
Not enough data
Feature Not Available
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile
Not enough data
8.4
100
Not enough data
8.1
78
Not enough data
7.7
40
Platform
Not enough data
Feature Not Available
Not enough data
6.9
19
Administration
Not enough data
Feature Not Available
Administration
Not enough data
7.4
112
Not enough data
7.3
111
Not enough data
7.8
110
Not enough data
7.7
112
Not enough data
8.1
132
Platform
Not enough data
7.5
139
Not enough data
6.5
95
Not enough data
7.1
85
Not enough data
8.0
139
Not enough data
7.9
118
Not enough data
6.5
83
Employee Self Service
9.5
5280
|
Verified
8.6
416
|
Verified
8.9
4732
|
Verified
8.3
401
|
Verified
9.0
4776
|
Verified
8.2
313
|
Verified
Administration
9.4
5131
|
Verified
8.7
388
|
Verified
9.1
4678
|
Verified
7.9
329
|
Verified
9.6
5130
|
Verified
9.3
412
|
Verified
8.9
4469
|
Verified
7.6
238
|
Verified
9.2
4679
|
Verified
8.8
365
|
Verified
8.8
4167
|
Verified
8.0
222
|
Verified
9.1
4377
|
Verified
8.5
300
|
Verified
9.2
4558
|
Verified
8.5
314
|
Verified
9.2
4550
|
Verified
8.7
331
|
Verified
Taxes
9.3
4940
|
Verified
8.6
359
|
Verified
9.2
4789
|
Verified
8.6
331
|
Verified
Feature Not Available
8.7
319
|
Verified
Integration
8.6
4138
|
Verified
7.1
192
|
Verified
8.8
4125
|
Verified
7.2
192
|
Verified
8.8
4176
|
Verified
7.3
185
|
Verified
8.6
3902
|
Verified
7.7
218
|
Verified
Platform
9.0
4644
|
Verified
7.9
384
|
Verified
9.2
4595
|
Verified
8.3
380
|
Verified
9.3
4953
|
Verified
8.5
380
|
Verified
9.2
4498
|
Verified
8.4
362
|
Verified
Benefits Administration Platform Features
9.0
1360
Not enough data
8.9
1314
Not enough data
8.4
1219
Not enough data
9.0
1334
Not enough data
9.1
1307
Not enough data
9.2
1348
Not enough data
9.0
1276
Not enough data
8.8
1252
Not enough data
Benefits Administration Platform Features
9.0
1360
Not enough data
8.9
1314
Not enough data
8.4
1219
Not enough data
9.0
1334
Not enough data
9.1
1307
Not enough data
9.2
1348
Not enough data
9.0
1276
Not enough data
9.1
929
Not enough data
8.8
1252
Not enough data
8.5
1058
Not enough data
8.3
975
Not enough data
8.9
1041
Not enough data
Generative AI
7.2
838
Not enough data
7.2
835
Not enough data
7.1
830
Not enough data
Platform
8.2
2245
6.7
229
8.0
2047
6.7
168
Feature Not Available
6.6
157
8.9
2287
8.1
294
9.2
2286
8.1
293
8.9
2192
7.9
230
8.8
2252
7.6
293
9.1
2272
8.1
295
Compliance
Not enough data
8.1
162
Not enough data
7.3
105
Not enough data
7.8
121
Platform
Not enough data
8.0
167
Not enough data
7.7
151
Not enough data
8.3
172
Support
Not enough data
7.8
154
Not enough data
7.7
160
Not enough data
7.5
146
Not enough data
7.9
147
Not enough data
7.7
147
Not enough data
7.8
185
Not enough data
7.9
174
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
9.3
7
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.5
182
Not enough data
9.2
191
Not enough data
8.9
182
Not enough data
Platform Performance
8.8
189
Not enough data
8.5
176
Not enough data
Platform Functionality
9.0
184
Not enough data
8.5
179
Not enough data
8.8
176
Not enough data
Platform Additional Functionality
8.8
179
Not enough data
8.4
173
Not enough data
8.2
170
Not enough data
Generative AI
7.4
156
Not enough data
Performance reviews
Not enough data
7.9
30
|
Verified
Not enough data
7.9
31
|
Verified
Not enough data
7.7
29
|
Verified
Goals
Not enough data
7.5
30
|
Verified
Not enough data
6.9
28
|
Verified
Feedback
Not enough data
7.8
31
|
Verified
Not enough data
7.4
31
Not enough data
7.3
28
Not enough data
7.1
29
Data
Not enough data
7.7
34
|
Verified
Not enough data
7.5
33
|
Verified
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
771
Not enough data
9.2
776
Not enough data
Platform Administration
8.6
709
Not enough data
9.1
755
Not enough data
9.0
761
Not enough data
Platform Payment Content
9.0
758
Not enough data
8.4
650
Not enough data
9.1
735
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.7
241
Not enough data
7.9
241
Not enough data
7.8
243
Not enough data
7.9
244
Not enough data
8.0
245
Not enough data
Platform Content
8.7
1151
Not enough data
9.1
1175
Not enough data
9.2
1176
Not enough data
8.4
1087
Not enough data
8.8
1100
Not enough data
8.6
1093
Not enough data
Platform Additional Functionality
9.2
1154
Not enough data
8.8
1091
Not enough data
8.5
1065
Not enough data
8.9
1111
Not enough data
9.1
1135
Not enough data
Platform Data
8.4
1017
Not enough data
8.7
1057
Not enough data
8.8
1040
Not enough data
Platform
8.2
2245
6.7
229
8.0
2047
6.7
168
Feature Not Available
6.6
157
8.9
2287
8.1
294
9.2
2286
8.1
293
8.9
2192
7.9
230
8.8
2252
7.6
293
9.1
2272
8.1
295
Recruiting and Onboarding
8.0
991
Not enough data
9.0
1105
Not enough data
Agentic AI - Accounting & Finance
Not enough data
Not enough data
Intermediate GEP features
Not enough data
6.4
6
Not enough data
6.4
6
Other GEP Features
Not enough data
6.9
6
Not enough data
6.4
6
Not enough data
5.8
6
Time Tracking
Not enough data
7.9
119
Not enough data
7.4
95
Not enough data
7.3
77
Client Invoicing
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Mobile Time Tracking
Not enough data
7.8
107
Administration
Not enough data
7.4
112
Not enough data
7.3
111
Not enough data
7.8
110
Not enough data
7.7
112
Not enough data
8.1
132
Platform
Not enough data
7.5
139
Not enough data
6.5
95
Not enough data
7.1
85
Not enough data
8.0
139
Not enough data
7.9
118
Not enough data
6.5
83
Categories
Categories
Shared Categories
Gusto and TriNet are categorized as Core HR, Payroll, and Performance Management
Unique Categories
Gusto is categorized as Contractor Payments, Contractor Management, Time & Attendance, Onboarding, Benefits Administration, and HCM Software
TriNet is categorized as PEO Providers, Time Tracking, Global Employment Platforms (GEP), and Expense Management
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
TriNet
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.7%
Accounting
5.1%
Computer Software
5.1%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.6%
Other
74.8%
Information Technology and Services
11.5%
Computer Software
11.3%
Non-Profit Organization Management
6.6%
Financial Services
6.1%
Marketing and Advertising
3.7%
Other
60.8%
Discussions
Is there an app for Gusto payroll?
4 Comments
TC
No, only for employees. You can only run payroll using a browser.Read more
Process of finalizing a payroll.
4 Comments
KC
Once you have completed the payroll entry sheet you can view the final payroll before it is processed. Your rep can also help with this. Easy process.Read more
What customer support does TriNet have to offer?
3 Comments
Official Response from TriNet
TriNet's network of human capital experts and specials guide and protect it's customers by matching the needs of a company's workforce to specific TriNet...Read more
Why is working with a Professional Employer Organization beneficial?
3 Comments
Official Response from TriNet
Professional Employer Organizations allow their customers to outsource HR, employee benefits, payroll and other HR services to industry recognized experts....Read more
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