Compare Gusto and Toast 
At a Glance
Market Segments
Small-Business (84.0% of reviews)
Small-Business (66.7% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
Starting at $0.00 Per Month
Gusto
Star Rating
(9,051)4.6 out of 5
Market Segments
Small-Business (84.0% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansToast
Star Rating
(363)4.3 out of 5
Market Segments
Small-Business (66.7% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $0.00 Per Month
Browse all 3 pricing plansSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive design that simplifies payroll and HR tasks. One user noted, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down."
- Users say that Toast shines in its integration with online ordering systems, which streamlines operations for restaurants. A reviewer mentioned, "I love the online ordering integration with Toast, which means fewer calls for us," highlighting its effectiveness in enhancing customer service.
- According to verified reviews, Gusto's implementation process is notably quick and straightforward, with users praising the intuitive onboarding wizard that helps them get started without hassle. One user remarked, "Simple to use, always fast with updates/emails."
- Reviewers mention that while Toast offers solid reporting features, providing sales data by the hour, it may not match Gusto's comprehensive payroll capabilities. Users have expressed that Gusto's payroll structure supports them in avoiding compliance issues, making it a preferred choice for HR management.
- G2 reviewers highlight Gusto's strong customer support, with a score that reflects its responsiveness and helpfulness. Users appreciate the assistance they receive, stating that Gusto has been a "good partner in doing business," which contrasts with Toast's lower support ratings.
- Users report that Gusto is particularly well-suited for small businesses, with 84.1% of reviews coming from this segment, while Toast has a slightly lower percentage at 66.7%. This suggests that Gusto may better cater to the specific needs of smaller organizations looking for reliable HR solutions.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
Toast
Starter Kit
Starting at $0.00
Per Month
Ideal for small restaurants who need one or two terminals to get up and running.
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting
Free Trial
Gusto
Free Trial is available
Toast
No trial information availableRatings
Meets Requirements
9.4
6,711
8.5
265
Ease of Use
9.5
6,926
8.9
265
Ease of Setup
9.3
5,548
8.2
179
Ease of Admin
9.3
2,347
8.5
161
Quality of Support
9.0
5,583
7.7
256
Has the product been a good partner in doing business?
9.1
2,343
8.3
162
Product Direction (% positive)
9.2
6,785
8.4
255
Features by Category
Core HR
8.8
906
8.2
14
9.0
936
8.9
14
8.1
796
8.3
7
8.6
846
8.0
11
8.8
869
9.0
13
8.7
876
8.5
11
Generative AI
7.2
473
Not enough data
Platform
8.2
2246
7.5
36
8.0
2048
7.3
28
Feature Not Available
8.1
25
8.9
2284
8.4
40
9.2
2287
7.9
38
8.9
2191
8.2
34
8.8
2251
8.1
40
9.1
2270
8.1
37
Employee Self Service
9.5
5246
|
Verified
8.4
38
8.9
4722
|
Verified
7.6
22
9.0
4762
|
Verified
7.7
32
Administration
9.4
5099
|
Verified
8.4
41
9.1
4654
|
Verified
8.1
32
9.6
5116
|
Verified
8.6
39
8.9
4464
|
Verified
Feature Not Available
9.2
4675
|
Verified
8.1
31
8.8
4166
|
Verified
7.7
30
9.1
4376
|
Verified
7.8
29
9.2
4552
|
Verified
8.4
37
9.2
4550
|
Verified
8.5
36
Taxes
9.3
4916
|
Verified
8.4
38
9.2
4772
|
Verified
8.2
32
Feature Not Available
8.4
30
Integration
8.6
4122
|
Verified
7.6
28
8.8
4123
|
Verified
8.3
33
8.8
4177
|
Verified
8.1
26
8.6
3903
|
Verified
7.5
25
Platform
9.0
4630
|
Verified
7.8
45
9.2
4593
|
Verified
8.3
45
9.3
4916
|
Verified
8.6
45
9.2
4483
|
Verified
8.2
37
Benefits Administration Platform Features
9.0
1361
Not enough data
8.9
1314
Not enough data
8.4
1219
Not enough data
9.0
1334
Not enough data
9.1
1308
Not enough data
9.2
1347
Not enough data
9.0
1277
Not enough data
8.8
1253
Not enough data
Benefits Administration Platform Features
9.0
1361
Not enough data
8.9
1314
Not enough data
8.4
1219
Not enough data
9.0
1334
Not enough data
9.1
1308
Not enough data
9.2
1347
Not enough data
9.0
1277
Not enough data
9.1
930
Not enough data
8.8
1253
Not enough data
8.5
1059
Not enough data
8.3
976
Not enough data
8.9
1042
Not enough data
Generative AI
7.2
839
Not enough data
7.2
836
Not enough data
7.1
831
Not enough data
Platform
8.2
2246
7.5
36
8.0
2048
7.3
28
Feature Not Available
8.1
25
8.9
2284
8.4
40
9.2
2287
7.9
38
8.9
2191
8.2
34
8.8
2251
8.1
40
9.1
2270
8.1
37
POS
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Marketing
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Administration
Not enough data
8.8
148
Not enough data
8.0
87
Not enough data
7.6
70
Not enough data
8.2
114
Not enough data
8.6
154
Not enough data
8.1
93
Meal Service
Not enough data
8.8
146
Not enough data
8.9
114
Not enough data
8.7
146
Not enough data
8.9
141
Not enough data
8.7
128
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
10.0
7
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
Not enough data
8.6
74
Not enough data
8.3
58
Back Office
Not enough data
8.7
65
Not enough data
8.0
70
Not enough data
8.6
72
Not enough data
7.8
45
Front of Office
Not enough data
9.2
81
Not enough data
8.7
62
Not enough data
8.8
76
Not enough data
7.3
40
Platform Data
Not enough data
9.0
72
Agentic AI - Restaurant Management
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Feature Not Available
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Feature Not Available
Generative AI
Not enough data
Feature Not Available
Not enough data
Feature Not Available
Platform Basics
8.5
183
Not enough data
9.2
192
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
190
Not enough data
8.5
177
Not enough data
Platform Functionality
9.0
185
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Performance reviews
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Goals
Not enough data
Not enough data
Not enough data
Not enough data
Feedback
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Data
Not enough data
Not enough data
Not enough data
Not enough data
Agentic AI - Performance Management
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
9.2
772
Not enough data
9.2
777
Not enough data
Platform Administration
8.6
710
Not enough data
9.1
756
Not enough data
9.0
762
Not enough data
Platform Payment Content
9.0
759
Not enough data
8.4
651
Not enough data
9.1
736
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.7
242
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1152
Not enough data
9.1
1176
Not enough data
9.2
1177
Not enough data
8.4
1088
Not enough data
8.8
1101
Not enough data
8.6
1094
Not enough data
Platform Additional Functionality
9.2
1155
Not enough data
8.7
1092
Not enough data
8.5
1066
Not enough data
8.9
1112
Not enough data
9.1
1136
Not enough data
Platform Data
8.4
1018
Not enough data
8.7
1058
Not enough data
8.8
1041
Not enough data
Platform
8.2
2246
7.5
36
8.0
2048
7.3
28
Feature Not Available
8.1
25
8.9
2284
8.4
40
9.2
2287
7.9
38
8.9
2191
8.2
34
8.8
2251
8.1
40
9.1
2270
8.1
37
Recruiting and Onboarding
8.0
992
Not enough data
9.0
1106
Not enough data
Customer Data and Insights
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Campaign Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Engagement and Retention
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integration and Compliance
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Payments
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Employee Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Customer Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Inventory Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Integrations
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Analytics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Categories
Categories
Shared Categories
Gusto and Toast are categorized as Core HR, Payroll, and HCM Software
Unique Categories
Gusto is categorized as Contractor Payments, Contractor Management, Time & Attendance, Onboarding, Benefits Administration, and Performance Management
Toast is categorized as Restaurant Marketing Tools, Retail POS, Restaurant POS, and Restaurant Management
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Toast
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.6%
Computer Software
5.1%
Accounting
5.1%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.6%
Other
74.9%
Restaurants
51.7%
Food & Beverages
26.6%
Hospitality
6.5%
Accounting
1.9%
Entertainment
0.9%
Other
12.4%
Alternatives
Discussions
Is there an app for Gusto payroll?
4 Comments
DL
Yes there is just look for GUSTO app to download to your phone doesnt matter if you have OS or Android its available for bothRead more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
Is there any way to make toast work in a retail non restaurant
2 Comments
EM
I would advise against it. They are made for restaurants, and even that isn’t handled very well. Read more
What are the most important features to consider when buying a restaurant point of sale system?
1 Comment
GH
able to handle offline mode.
This is very important that not many systems can do this.
(toast is great offline)Read more
Is Toast just a point of sale system?
1 Comment
GH
yes, and much more.
they can do inventory, payroll, & martketing
Read more
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