# Gusto vs Toast Comparison
---
## AI Generated Summary
- **G2 reviewers report** that Gusto excels in user satisfaction, with many praising its intuitive interface and ease of use. Users appreciate features like time tracking options and a user-friendly UI, making it feel low-pressure to navigate.
- **According to verified reviews** , Toast shines in its restaurant-specific design, which helps users efficiently manage their shifts. Reviewers highlight how it organizes hours and sends reminders for upcoming shifts, enhancing overall time management.
- **Users say** that Gusto's implementation process is quick and straightforward, with many noting the effectiveness of its onboarding wizard. This contrasts with some feedback on Toast, where users mentioned that initial setup could be more challenging.
- **Reviewers mention** that Gusto provides high-quality support, with a score reflecting its responsiveness and helpfulness. In comparison, while Toast offers 24/7 online access, some users feel that its support could be improved, citing mixed experiences.
- **G2 reviewers highlight** Gusto's strong performance in payroll features, with users noting the efficiency of direct deposit and tax filing processes. Conversely, Toast's payroll capabilities received lower ratings, indicating potential areas for improvement.
- **According to recent feedback** , Gusto is particularly favored by small businesses, with a significant majority of its reviews coming from this segment. While Toast also serves small businesses, its user base is less concentrated in this area, suggesting Gusto may be a better fit for smaller operations.



| | Gusto | Toast | 
|---|---|---|
| **Star Rating** | 4.6 out of 5 | 4.2 out of 5 | 
| **Total Reviews** | 10,300 | 368 | 
| **Largest Market Segment** | Small-Business (84.0% of reviews) | Small-Business (66.2% of reviews) | 
| **Entry Level Price** | Starting at $49.00 Per Month | Starting at $0.00 Per Month | 

---
## Top Pros & Cons

### Gusto

Pros:
- Ease of Use (5184 reviews)
- Payroll Ease (2721 reviews)

Cons:
- Missing Features (619 reviews)
- Poor Customer Support (548 reviews)

### Toast

Pros:
- Ease of Use (87 reviews)
- Intuitive (33 reviews)

Cons:
- Poor Customer Support (24 reviews)
- Expensive (19 reviews)

---
## Ratings Comparison
| Rating | Gusto | Toast | 
|---|---|---|
  | **Meets Requirements** | 9.4 (7376 reviews) | 8.5 (271 reviews) | 
  | **Ease of Use** | 9.5 (7607 reviews) | 8.8 (271 reviews) | 
  | **Ease of Setup** | 9.3 (6187 reviews) | 8.2 (183 reviews) | 
  | **Ease of Admin** | 9.3 (2377 reviews) | 8.5 (161 reviews) | 
  | **Quality of Support** | 9.0 (6131 reviews) | 7.8 (261 reviews) | 
  | **Has the product been a good partner in doing business?** | 9.1 (2374 reviews) | 8.3 (162 reviews) | 
  | **Product Direction (% positive)** | 9.2 (7371 reviews) | 8.3 (261 reviews) | 

---
## Pricing

### Gusto

#### Entry-Level Pricing

Plan: Simple Plan

Price: Starting at $49.00 Per Month

Description: For small businesses or s-corps needing basic payroll.

Key Features:
- Full-service single-state payroll including W-2s and 1099s
- Basic support
-  Employee profiles and self-service

[Browse all 3 editions](https://www.g2.com/products/gusto/pricing)

#### Free Trial

Yes

### Toast

#### Entry-Level Pricing

Plan: Starter Kit

Price: Starting at $0.00 Per Month

Description: Ideal for small restaurants who need one or two terminals to get up and running.

Key Features:
- Cloud-based point of sale
- Hardware configuration including one terminal
- Real-Time Sales & Menu Reporting

[Browse all 3 editions](https://www.g2.com/products/toast/pricing)

#### Free Trial

No

---
## Features Comparison By Category

### Core HR

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 2783 |
| **Toast** | 8.4/10 | 54 |

#### Core HR

| Feature | Gusto | Toast | 
|---|---|---|
| **Organization Management** | 8.8 (911 reviews) | 8.2 (14 reviews) | 
| **Time, Attendance, and PTO** | 9.0 (956 reviews) | 8.9 (14 reviews) | 
| **Expense Management** | 8.1 (802 reviews) | 8.3 (7 reviews) | 
| **Salary Structures** | 8.6 (851 reviews) | 8.0 (11 reviews) | 
| **Compliance** | 8.8 (879 reviews) | 9.0 (13 reviews) | 
| **Benefits Administration** | 8.8 (887 reviews) | 8.5 (11 reviews) | 

#### Generative AI

| Feature | Gusto | Toast | 
|---|---|---|
| **AI Text Summarization** | 7.2 (473 reviews) | Not enough data | 

#### Platform

| Feature | Gusto | Toast | 
|---|---|---|
| **Customization ** | 8.2 (2269 reviews) | 7.5 (36 reviews) | 
| **Integration APIs** | 8.0 (2063 reviews) | 7.3 (28 reviews) | 
| **Internationalization** | Feature Not Available | 8.1 (25 reviews) | 
| **User, Role, and Access Management** | 8.9 (2312 reviews) | 8.4 (40 reviews) | 
| **Performance** | 9.2 (2344 reviews) | 7.9 (38 reviews) | 
| **Mobility** | 8.9 (2241 reviews) | 8.2 (34 reviews) | 
| **Reporting** | 8.7 (2293 reviews) | 8.1 (40 reviews) | 
| **Dashboards** | 9.1 (2288 reviews) | 8.1 (37 reviews) | 

### Payroll

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.1/10 | 6642 |
| **Toast** | 8.1/10 | 47 |

#### Employee Self Service

| Feature | Gusto | Toast | 
|---|---|---|
| **Web Portal** | 9.5 (5446 reviews) ✓ Verified | 8.4 (38 reviews) | 
| **Benefits Manager** | 8.9 (4810 reviews) ✓ Verified | 7.6 (22 reviews) | 
| **Mobile** | 9.0 (4858 reviews) ✓ Verified | 7.7 (32 reviews) | 

#### Administration

| Feature | Gusto | Toast | 
|---|---|---|
| **Payroll Entry** | 9.4 (5279 reviews) ✓ Verified | 8.4 (41 reviews) | 
| **Time Off Accrual** | 9.1 (4781 reviews) ✓ Verified | 8.1 (32 reviews) | 
| **Direct Deposit** | 9.6 (5214 reviews) ✓ Verified | 8.6 (39 reviews) | 
| **Expense Reimbursement** | 8.9 (4492 reviews) ✓ Verified | Feature Not Available | 
| **Pre-tax Deductions** | 9.2 (4706 reviews) ✓ Verified | 8.1 (31 reviews) | 
| **Wage Garnishment** | 8.8 (4173 reviews) ✓ Verified | 7.7 (30 reviews) | 
| **Approvals** | 9.1 (4389 reviews) ✓ Verified | 7.8 (29 reviews) | 
| **Check/W-2 Printing** | 9.2 (4570 reviews) ✓ Verified | 8.4 (37 reviews) | 
| **Check/W-2 Delivery** | 9.2 (4559 reviews) ✓ Verified | 8.5 (36 reviews) | 

#### Taxes

| Feature | Gusto | Toast | 
|---|---|---|
| **Tax Calculation** | 9.3 (5040 reviews) ✓ Verified | 8.4 (38 reviews) | 
| **Tax Filing** | 9.2 (4860 reviews) ✓ Verified | 8.2 (32 reviews) | 
| **Automatic Tax Payment** | Feature Not Available | 8.4 (30 reviews) | 

#### Integration

| Feature | Gusto | Toast | 
|---|---|---|
| **API / Integration** | 8.6 (4196 reviews) ✓ Verified | 7.6 (28 reviews) | 
| **Time Tracking Integration** | 8.8 (4145 reviews) ✓ Verified | 8.3 (33 reviews) | 
| **Accounting Integration** | 8.8 (4199 reviews) ✓ Verified | 8.1 (26 reviews) | 
| **Core HR Integration** | 8.6 (3907 reviews) ✓ Verified | 7.5 (25 reviews) | 

#### Platform

| Feature | Gusto | Toast | 
|---|---|---|
| **Reporting and Dashboards** | 9.0 (4682 reviews) ✓ Verified | 7.8 (45 reviews) | 
| **User, Role, and Access Management** | 9.2 (4615 reviews) ✓ Verified | 8.3 (45 reviews) | 
| **Performance and Reliability** | 9.3 (5136 reviews) ✓ Verified | 8.6 (45 reviews) | 
| **Scalability** | 9.2 (4523 reviews) ✓ Verified | 8.2 (37 reviews) | 

### Benefits Administration

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.7/10 | 2786 |
| **Toast** | N/A | N/A |

#### Benefits Administration Platform Features

| Feature | Gusto | Toast | 
|---|---|---|
| **Benefits Record Management** | 9.0 (1365 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (1316 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.4 (1222 reviews) | Not enough data | 
| **Document Management** | 9.0 (1341 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.1 (1311 reviews) | Not enough data | 
| **Self-Service Portal** | 9.2 (1356 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (1278 reviews) | Not enough data | 
| **Mobile Benefits Access** | 8.8 (1256 reviews) | Not enough data | 

#### Benefits Administration Platform Features

| Feature | Gusto | Toast | 
|---|---|---|
| **Benefits Record Management** | 9.0 (1365 reviews) | Not enough data | 
| **Enrollment Planning** | 8.9 (1316 reviews) | Not enough data | 
| **Third-Party Carrier Integration** | 8.4 (1222 reviews) | Not enough data | 
| **Document Management** | 9.0 (1341 reviews) | Not enough data | 
| **Total Compensation Statements** | 9.1 (1311 reviews) | Not enough data | 
| **Self-Service Portal** | 9.2 (1356 reviews) | Not enough data | 
| **Regulatory Compliance** | 9.0 (1278 reviews) | Not enough data | 
| **Benefits Dashboards** | 9.1 (932 reviews) | Not enough data | 
| **Mobile Benefits Access** | 8.8 (1256 reviews) | Not enough data | 
| **Integrations / APIs** | 8.5 (1061 reviews) | Not enough data | 
| **Internationalization** | 8.3 (977 reviews) | Not enough data | 
| **Mobility** | 8.9 (1043 reviews) | Not enough data | 

#### Generative AI

| Feature | Gusto | Toast | 
|---|---|---|
| **AI Text Generation** | 7.2 (840 reviews) | Not enough data | 
| **AI Text Summarization** | 7.2 (837 reviews) | Not enough data | 
| **AI Image-to-Text** | 7.1 (832 reviews) | Not enough data | 

#### Platform

| Feature | Gusto | Toast | 
|---|---|---|
| **Customization ** | 8.2 (2269 reviews) | 7.5 (36 reviews) | 
| **Integration APIs** | 8.0 (2063 reviews) | 7.3 (28 reviews) | 
| **Internationalization** | Feature Not Available | 8.1 (25 reviews) | 
| **User, Role, and Access Management** | 8.9 (2312 reviews) | 8.4 (40 reviews) | 
| **Performance** | 9.2 (2344 reviews) | 7.9 (38 reviews) | 
| **Mobility** | 8.9 (2241 reviews) | 8.2 (34 reviews) | 
| **Reporting** | 8.7 (2293 reviews) | 8.1 (40 reviews) | 
| **Dashboards** | 9.1 (2288 reviews) | 8.1 (37 reviews) | 

### Retail POS

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Toast** | N/A | N/A |

#### POS

| Feature | Gusto | Toast | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Barcode Scanning** | Not enough data | Not enough data | 
| **Hardware Integration** | Not enough data | Not enough data | 
| **Price Adjustments** | Not enough data | Not enough data | 
| **Receipts** | Not enough data | Not enough data | 

#### Marketing

| Feature | Gusto | Toast | 
|---|---|---|
| **Loyalty Programs** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 

#### Administration

| Feature | Gusto | Toast | 
|---|---|---|
| **Inventory Management** | Not enough data | Not enough data | 
| **Employee Management** | Not enough data | Not enough data | 
| **Reporting** | Not enough data | Not enough data | 
| **E-commerce Integration** | Not enough data | Not enough data | 

### Restaurant POS

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Toast** | 8.5/10 | 190 |

#### Administration

| Feature | Gusto | Toast | 
|---|---|---|
| **Menu Building** | Not enough data | 8.8 (148 reviews) | 
| **Inventory Management** | Not enough data | 8.0 (88 reviews) | 
| **Employee Scheduling** | Not enough data | 7.6 (71 reviews) | 
| **Accounting** | Not enough data | 8.3 (115 reviews) | 
| **Reporting & Analytics** | Not enough data | 8.6 (156 reviews) | 
| **Loyalty Management** | Not enough data | 8.1 (93 reviews) | 

#### Meal Service

| Feature | Gusto | Toast | 
|---|---|---|
| **Payment Gateway** | Not enough data | 8.8 (147 reviews) | 
| **Table Management** | Not enough data | 8.9 (114 reviews) | 
| **Check Adjustment** | Not enough data | 8.7 (147 reviews) | 
| **Kitchen Tickets** | Not enough data | 8.9 (141 reviews) | 
| **Takeout & Delivery** | Not enough data | 8.7 (130 reviews) | 

### Time & Attendance

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 9.3/10 | 90 |
| **Toast** | N/A | N/A |

#### Automation

| Feature | Gusto | Toast | 
|---|---|---|
| **Process Automation** | 9.1 (27 reviews) | Not enough data | 

#### Logistics

| Feature | Gusto | Toast | 
|---|---|---|
| **Dashboards & Reporting** | 9.0 (8 reviews) | Not enough data | 
| **Data Collection** | 8.8 (20 reviews) | Not enough data | 
| **Lanuguage Options** | Not enough data | Not enough data | 

#### Management

| Feature | Gusto | Toast | 
|---|---|---|
| **Schedule Creation Tools** | 7.4 (13 reviews) | Not enough data | 
| **Schedule Management** | 9.1 (27 reviews) | Not enough data | 
| **Employee Leave Management** | 10.0 (9 reviews) | Not enough data | 
| **User Access** | 9.3 (9 reviews) | Not enough data | 
| **User Role Access** | 9.2 (11 reviews) | Not enough data | 
| **Employee Information** | 10.0 (21 reviews) | Not enough data | 
| **Employee Information Automation** | Not enough data | Not enough data | 

#### Monitoring

| Feature | Gusto | Toast | 
|---|---|---|
| **Regulations Enforcement** | 10.0 (6 reviews) | Not enough data | 
| **Compliance Monitoring** | 10.0 (7 reviews) | Not enough data | 
| **Integration** | 10.0 (7 reviews) | Not enough data | 

### Restaurant Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Toast** | 8.5/10 | 94 |

#### Platform Basics

| Feature | Gusto | Toast | 
|---|---|---|
| **Reporting** | Not enough data | 8.6 (74 reviews) | 
| **Interoperability** | Not enough data | 8.3 (58 reviews) | 

#### Back Office

| Feature | Gusto | Toast | 
|---|---|---|
| **Accounting** | Not enough data | 8.7 (65 reviews) | 
| **Employee Management** | Not enough data | 8.1 (71 reviews) | 
| **Analytics** | Not enough data | 8.6 (72 reviews) | 
| **Inventory Management** | Not enough data | 7.8 (45 reviews) | 

#### Front of Office

| Feature | Gusto | Toast | 
|---|---|---|
| **POS** | Not enough data | 9.2 (81 reviews) | 
| **Table Management** | Not enough data | 8.7 (62 reviews) | 
| **Kitchen Ticketing** | Not enough data | 8.8 (76 reviews) | 
| **Reservations** | Not enough data | 7.3 (40 reviews) | 

#### Platform Data

| Feature | Gusto | Toast | 
|---|---|---|
| **Dashboard** | Not enough data | 9.0 (72 reviews) | 

#### Agentic AI - Restaurant Management

| Feature | Gusto | Toast | 
|---|---|---|
| **Autonomous Task Execution** | Not enough data | Feature Not Available | 
| **Multi-step Planning** | Not enough data | Feature Not Available | 
| **Cross-system Integration** | Not enough data | Not enough data | 
| **Adaptive Learning** | Not enough data | Feature Not Available | 
| **Natural Language Interaction** | Not enough data | Not enough data | 
| **Proactive Assistance** | Not enough data | Not enough data | 
| **Decision Making** | Not enough data | Feature Not Available | 

#### Generative AI

| Feature | Gusto | Toast | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Feature Not Available | 
| **AI Text-to-Speech** | Not enough data | Feature Not Available | 

### Contractor Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 202 |
| **Toast** | N/A | N/A |

#### Platform Basics

| Feature | Gusto | Toast | 
|---|---|---|
| **Interoperability** | 8.5 (186 reviews) | Not enough data | 
| **Performance** | 9.2 (194 reviews) | Not enough data | 
| **Portal** | 8.9 (186 reviews) | Not enough data | 

#### Platform Performance

| Feature | Gusto | Toast | 
|---|---|---|
| **Reporting** | 8.8 (192 reviews) | Not enough data | 
| **Application Monitoring** | 8.5 (179 reviews) | Not enough data | 

#### Platform Functionality

| Feature | Gusto | Toast | 
|---|---|---|
| **Document management** | 9.1 (188 reviews) | Not enough data | 
| **Requalification** | 8.5 (182 reviews) | Not enough data | 
| **Compliance** | 8.8 (180 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Gusto | Toast | 
|---|---|---|
| **Onboarding** | 8.9 (183 reviews) | Not enough data | 
| **Pre-qualifiation** | 8.4 (176 reviews) | Not enough data | 
| **Onsite Monitoring** | 8.1 (173 reviews) | Not enough data | 

#### Generative AI

| Feature | Gusto | Toast | 
|---|---|---|
| **AI Text Summarization** | 7.3 (159 reviews) | Not enough data | 

### Performance Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 10.0/10 | 6 |
| **Toast** | N/A | N/A |

#### Performance reviews

| Feature | Gusto | Toast | 
|---|---|---|
| **360 Reviews** | Not enough data | Not enough data | 
| **Customizable Forms** | Not enough data | Not enough data | 
| **Review Status Tracking** | Not enough data | Not enough data | 

#### Goals

| Feature | Gusto | Toast | 
|---|---|---|
| **Goal-Setting** | 10.0 (5 reviews) | Not enough data | 
| **Company Goals And OKRs** | Not enough data | Not enough data | 

#### Feedback

| Feature | Gusto | Toast | 
|---|---|---|
| **Continuous Feedback** | Not enough data | Not enough data | 
| **Requesting Feedback** | Not enough data | Not enough data | 
| **1-On-1 Meetings** | Not enough data | Not enough data | 
| **Public Praise** | Not enough data | Not enough data | 

#### Data

| Feature | Gusto | Toast | 
|---|---|---|
| **Dashboards And Reports** | Not enough data | Not enough data | 
| **Historical Data** | Not enough data | Not enough data | 

#### Agentic AI - Performance Management

| Feature | Gusto | Toast | 
|---|---|---|
| **Multi-step Planning** | Not enough data | Not enough data | 
| **Natural Language Interaction** | Not enough data | Not enough data | 

### Contractor Payments

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.9/10 | 836 |
| **Toast** | N/A | N/A |

#### Platform Basics

| Feature | Gusto | Toast | 
|---|---|---|
| **Performance** | 9.2 (773 reviews) | Not enough data | 
| **Portal** | 9.2 (778 reviews) | Not enough data | 

#### Platform Administration

| Feature | Gusto | Toast | 
|---|---|---|
| **Integrations** | 8.6 (711 reviews) | Not enough data | 
| **Compliance** | 9.1 (758 reviews) | Not enough data | 
| **Reporting** | 8.9 (763 reviews) | Not enough data | 

#### Platform Payment Content

| Feature | Gusto | Toast | 
|---|---|---|
| **Document management** | 9.0 (760 reviews) | Not enough data | 
| **Invoicing Tool** | 8.4 (652 reviews) | Not enough data | 
| **Wage access** | 9.1 (737 reviews) | Not enough data | 

### HCM Software

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Toast | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Management

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Toast | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Recruiting

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Toast | 
|---|---|---|
| **AI Text Generation** | Not enough data | Not enough data | 
| **AI Text Summarization** | Not enough data | Not enough data | 

### Talent Acquisition Suites

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Generative AI

| Feature | Gusto | Toast | 
|---|---|---|
| **AI Text Summarization** | Not enough data | Not enough data | 

### Onboarding

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | 8.6/10 | 2743 |
| **Toast** | N/A | N/A |

#### Agentic AI - Onboarding

| Feature | Gusto | Toast | 
|---|---|---|
| **Autonomous Task Execution** | 7.7 (245 reviews) | Not enough data | 
| **Adaptive Learning** | 7.9 (245 reviews) | Not enough data | 
| **Natural Language Interaction** | 7.8 (249 reviews) | Not enough data | 
| **Proactive Assistance** | 7.9 (250 reviews) | Not enough data | 
| **Decision Making** | 8.0 (249 reviews) | Not enough data | 

#### Platform Content

| Feature | Gusto | Toast | 
|---|---|---|
| **Forms Library** | 8.7 (1158 reviews) | Not enough data | 
| **E-Forms** | 9.1 (1187 reviews) | Not enough data | 
| **E-Signature** | 9.3 (1190 reviews) | Not enough data | 
| **Background Checks** | 8.4 (1096 reviews) | Not enough data | 
| **Offer Letter Approvals** | 8.8 (1106 reviews) | Not enough data | 
| **Offer Letter Templates** | 8.6 (1098 reviews) | Not enough data | 

#### Platform Additional Functionality

| Feature | Gusto | Toast | 
|---|---|---|
| **Self-Service Portal** | 9.2 (1165 reviews) | Not enough data | 
| **Automated Team Introductions** | 8.8 (1095 reviews) | Not enough data | 
| **Compliance Training** | 8.5 (1072 reviews) | Not enough data | 
| **Automated Onboarding Workflows** | 8.9 (1119 reviews) | Not enough data | 
| **Onboarding Notifications** | 9.1 (1145 reviews) | Not enough data | 

#### Platform Data

| Feature | Gusto | Toast | 
|---|---|---|
| **Time-to-Productivity Reporting** | 8.4 (1020 reviews) | Not enough data | 
| **Onboarding Process Reporting** | 8.7 (1062 reviews) | Not enough data | 
| **Visualization** | 8.8 (1043 reviews) | Not enough data | 

#### Platform

| Feature | Gusto | Toast | 
|---|---|---|
| **Customization ** | 8.2 (2269 reviews) | 7.5 (36 reviews) | 
| **Integration APIs** | 8.0 (2063 reviews) | 7.3 (28 reviews) | 
| **Internationalization** | Feature Not Available | 8.1 (25 reviews) | 
| **User, Role, and Access Management** | 8.9 (2312 reviews) | 8.4 (40 reviews) | 
| **Performance** | 9.2 (2344 reviews) | 7.9 (38 reviews) | 
| **Mobility** | 8.9 (2241 reviews) | 8.2 (34 reviews) | 
| **Reporting** | 8.7 (2293 reviews) | 8.1 (40 reviews) | 
| **Dashboards** | 9.1 (2288 reviews) | 8.1 (37 reviews) | 

#### Recruiting and Onboarding

| Feature | Gusto | Toast | 
|---|---|---|
| **Interview Scheduling** | 8.0 (995 reviews) | Not enough data | 
| **Onboarding** | 9.0 (1161 reviews) | Not enough data | 

### Restaurant Marketing Tools

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Customer Data and Insights

| Feature | Gusto | Toast | 
|---|---|---|
| **Customer Analytics** | Not enough data | Not enough data | 
| **Customer Database** | Not enough data | Not enough data | 
| **Customer Segmentation** | Not enough data | Not enough data | 

#### Campaign Management

| Feature | Gusto | Toast | 
|---|---|---|
| **Marketing Automation** | Not enough data | Not enough data | 
| **Email Marketing** | Not enough data | Not enough data | 
| **SMS & Push Notifications** | Not enough data | Not enough data | 

#### Engagement and Retention

| Feature | Gusto | Toast | 
|---|---|---|
| **Offers Management** | Not enough data | Not enough data | 
| **Rewards Program** | Not enough data | Not enough data | 
| **Reputation Management** | Not enough data | Not enough data | 

#### Integration and Compliance

| Feature | Gusto | Toast | 
|---|---|---|
| **Analytics and Reporting** | Not enough data | Not enough data | 
| **Integrations** | Not enough data | Not enough data | 
| **Compliance and Consent Management** | Not enough data | Not enough data | 

### POS

| Product | Score | Reviews |
|---|---|---|
| **Gusto** | N/A | N/A |
| **Toast** | N/A | N/A |

#### Payments

| Feature | Gusto | Toast | 
|---|---|---|
| **Credit Card Payments** | Not enough data | Not enough data | 
| **Partial Payments** | Not enough data | Not enough data | 
| **Split Payments** | Not enough data | Not enough data | 
| **Discounts** | Not enough data | Not enough data | 
| **Voided/Refunded Payments** | Not enough data | Not enough data | 
| **Store Credit Allocation** | Not enough data | Not enough data | 
| **Tip Adjustments** | Not enough data | Not enough data | 
| **Offline Payments** | Not enough data | Not enough data | 
| **Multidevice Payment Acceptance** | Not enough data | Not enough data | 
| **Next Day Deposits** | Not enough data | Not enough data | 

#### Employee Management

| Feature | Gusto | Toast | 
|---|---|---|
| **Employee Accounts** | Not enough data | Not enough data | 
| **Permissions** | Not enough data | Not enough data | 
| **Commission Tracking** | Not enough data | Not enough data | 
| **Tab Allocation** | Not enough data | Not enough data | 
| **Log/Shift Notes** | Not enough data | Not enough data | 
| **Staff Scheduling** | Not enough data | Not enough data | 
| **Floor Plans** | Not enough data | Not enough data | 

#### Customer Management

| Feature | Gusto | Toast | 
|---|---|---|
| **Loyalty Membership** | Not enough data | Not enough data | 
| **Customer Profiles** | Not enough data | Not enough data | 
| **Credit Card Filing** | Not enough data | Not enough data | 

#### Inventory Management

| Feature | Gusto | Toast | 
|---|---|---|
| **Track Inventory** | Not enough data | Not enough data | 
| **Inventory Notifications** | Not enough data | Not enough data | 
| **Product Organization** | Not enough data | Not enough data | 
| **Multilocation Inventory Tracking** | Not enough data | Not enough data | 

#### Integrations

| Feature | Gusto | Toast | 
|---|---|---|
| **Accounting Integrations** | Not enough data | Not enough data | 
| **Inventory Management Integrations** | Not enough data | Not enough data | 
| **E-Commerce Integrations** | Not enough data | Not enough data | 

#### Analytics

| Feature | Gusto | Toast | 
|---|---|---|
| **Sales Tracking** | Not enough data | Not enough data | 
| **Guest Counts** | Not enough data | Not enough data | 
| **End of Day Reports** | Not enough data | Not enough data | 

---
## Categories
**Shared Categories (3):** [Core HR Software](https://www.g2.com/categories/core-hr), [Payroll Software](https://www.g2.com/categories/payroll), [HCM Software](https://www.g2.com/categories/hcm-software)

**Unique to Gusto (6):** [ Contractor Payment Software](https://www.g2.com/categories/contractor-payments), [Contractor Management Software](https://www.g2.com/categories/contractor-management), [Time & Attendance Software](https://www.g2.com/categories/time-attendance), [Onboarding Software](https://www.g2.com/categories/onboarding-software), [Benefits Administration Software](https://www.g2.com/categories/benefits-administration), [Performance Management Software](https://www.g2.com/categories/performance-management)

**Unique to Toast (4):** [Restaurant Marketing Tools Software](https://www.g2.com/categories/restaurant-marketing-tools), [Retail POS Systems](https://www.g2.com/categories/retail-pos), [Restaurant POS Systems](https://www.g2.com/categories/restaurant-pos), [Restaurant Management Software](https://www.g2.com/categories/restaurant-management)


---
## Reviewer Demographics

### By Company Size

| Segment | Gusto | Toast | 
|---|---|---|
| **Small-Business** | 84.0% | 66.2% | 
| **Mid-Market** | 15.6% | 32.3% | 
| **Enterprise** | 0.5% | 1.5% | 

### By Industry

#### Gusto

- **Non-Profit Organization Management:** 5.8%
- **Computer Software:** 4.9%
- **Accounting:** 4.9%
- **Health, Wellness and Fitness:** 4.8%
- **Hospital & Health Care:** 4.7%
- **Mental Health Care:** 4.5%
- **Marketing and Advertising:** 4.5%
- **Information Technology and Services:** 3.7%
- **Medical Practice:** 3.6%
- **Construction:** 2.9%
- **Other:** 55.7%

#### Toast

- **Restaurants:** 51.2%
- **Food & Beverages:** 26.7%
- **Hospitality:** 6.4%
- **Accounting:** 1.8%
- **Financial Services:** 0.9%
- **Food Production:** 0.9%
- **Entertainment:** 0.9%
- **Information Technology and Services:** 0.9%
- **Consumer Goods:** 0.9%
- **Real Estate:** 0.9%
- **Other:** 8.5%

---
## Alternatives

### Alternatives to Gusto

- [Rippling](https://www.g2.com/products/rippling/reviews) — 4.8/5 stars (12640 reviews)
- [Paycor](https://www.g2.com/products/paycor/reviews) — 3.9/5 stars (1333 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6366 reviews)
- [Paylocity](https://www.g2.com/products/paylocity/reviews) — 4.4/5 stars (5311 reviews)
- [Paychex](https://www.g2.com/products/paychex/reviews) — 4.1/5 stars (1691 reviews)
- [Namely](https://www.g2.com/products/namely/reviews) — 3.9/5 stars (331 reviews)
- [Dayforce](https://www.g2.com/products/dayforce/reviews) — 4.2/5 stars (956 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4208 reviews)
- [Workday HCM](https://www.g2.com/products/workday-hcm/reviews) — 4.1/5 stars (1613 reviews)
- [APS](https://www.g2.com/products/aps-aps/reviews) — 4.6/5 stars (826 reviews)

### Alternatives to Toast

- [Square Point of Sale](https://www.g2.com/products/square-point-of-sale/reviews) — 4.6/5 stars (1207 reviews)
- [Aloha Cloud](https://www.g2.com/products/aloha-cloud/reviews) — 3.9/5 stars (337 reviews)
- [Restroworks Restaurant POS](https://www.g2.com/products/restroworks-restaurant-pos/reviews) — 4.8/5 stars (1258 reviews)
- [Owner.com](https://www.g2.com/products/owner-com/reviews) — 4.8/5 stars (376 reviews)
- [SpotOn](https://www.g2.com/products/spoton/reviews) — 4.4/5 stars (236 reviews)
- [ADP Workforce Now](https://www.g2.com/products/adp-workforce-now/reviews) — 4.2/5 stars (4208 reviews)
- [Restaurant365](https://www.g2.com/products/restaurant365/reviews) — 4.6/5 stars (318 reviews)
- [Paycom](https://www.g2.com/products/paycom/reviews) — 4.5/5 stars (6366 reviews)
- [TouchBistro Restaurant POS](https://www.g2.com/products/touchbistro-restaurant-pos/reviews) — 4.1/5 stars (108 reviews)
- [Clover](https://www.g2.com/products/clover/reviews) — 3.9/5 stars (106 reviews)

---
## Top Discussions

### Gusto

- Title: [Is there an app for Gusto payroll?](https://www.g2.com/discussions/is-there-an-app-for-gusto-payroll) — 4 comments, 1 upvote
  > **Top comment:** "No, only for employees. You can only run payroll using a browser."
- Title: [Is gusto payroll safe?](https://www.g2.com/discussions/is-gusto-payroll-safe) — 3 comments, 6 upvotes
  > **Top comment:** "Yes, it is secure"
- Title: [What is Gusto used for?](https://www.g2.com/discussions/what-is-gusto-used-for) — 2 comments
  > **Top comment:** "payroll"
- Title: [What is gusto payroll?](https://www.g2.com/discussions/what-is-gusto-payroll) — 2 comments
  > **Top comment:** "Gusto payroll is a web client platform where you can perform payment for an employees or contractor for your owned business. Simply it is your accounting..."
- Title: [Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?](https://www.g2.com/discussions/25111-why-doesn-t-gusto-take-responsibility-and-rectify-the-pay-problems-that-they-have-caused) — 2 comments, 3 upvotes *(includes official response)*
  > **Top comment:** "Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for..."

### Toast

- Title: [Is there any way to make toast work in a retail non restaurant](https://www.g2.com/discussions/37361-is-there-any-way-to-make-toast-work-in-a-retail-non-restaurant) — 2 comments, 1 upvote
  > **Top comment:** "I would advise against it. They are made for restaurants, and even that isn’t handled very well. "
- Title: [Does Toast require internet access?](https://www.g2.com/discussions/toast-specific-a075cbe2-630a-41fb-a0f3-0d1b019fd862) — 1 comment, 1 upvote
  > **Top comment:** "Yes"
- Title: [What are the benefits of a cloud based solution?](https://www.g2.com/discussions/cloud-based-software-36ccd898-5b15-4eb0-a71b-de5fc11eb3be) — 1 comment, 1 upvote
  > **Top comment:** "You can sit down at home;
- Check to reports & Sales
- Update menus
- Payroll
- Dispute charges or any credit card problem
- Great marketing opportinute"
- Title: [Is Toast just a point of sale system?](https://www.g2.com/discussions/toast-specific-99b36e8b-a723-484e-ab1e-ab312e30489f) — 1 comment, 1 upvote
  > **Top comment:** "yes, and much more. 
they can do inventory, payroll, & martketing
"
- Title: [What are the most important features to consider when buying a restaurant point of sale system?](https://www.g2.com/discussions/general-pos-f3766029-f7f9-47dc-8aa9-bb9a87b8e277) — 1 comment, 1 upvote
  > **Top comment:** "able to handle offline mode. 
This is very important that not many systems can do this. 
(toast is great offline)"

---
**Source:** [G2.com](https://www.g2.com) | [Comparison Page](https://www.g2.com/compare/gusto-vs-toast)