G2 reviewers report that Gusto excels in user-friendliness, with many users appreciating its intuitive interface that simplifies payroll and HR tasks. One user noted, "I primarily use Gusto to run payroll, onboard and offboard employees, track benefits, and stay compliant with tax agencies," highlighting its organized approach.
Users say that SurePayroll offers a straightforward setup process, with one reviewer praising the support they received during onboarding, stating, "Daniel Moran was amazing and played a significant role in making the setup process very easy and smooth for me." This indicates that while SurePayroll may not have the same level of overall satisfaction, it does provide strong support during initial implementation.
According to verified reviews, Gusto's pricing is perceived as reasonable for the features it offers, with users appreciating the value they receive. One user mentioned, "I like Gusto because it’s simple in the best way: it’s easy to use without feeling stripped down," which suggests that Gusto balances functionality and cost effectively.
Reviewers mention that SurePayroll is particularly beneficial for small businesses, with 91.5% of its reviews coming from this segment. Users have expressed that it effectively handles the complexities of payroll, stating, "Really made the fussy parts of being an employer (taxes, withholdings, social security, etc) go away," indicating its utility for smaller operations.
G2 reviewers highlight Gusto's superior support quality, with a score of 9.0 compared to SurePayroll's 8.7. Users have noted that Gusto is "always fast with updates/emails," which reflects a commitment to customer service that enhances the overall user experience.
Users report that while SurePayroll has its strengths, such as ease of payroll entry, Gusto consistently outperforms in areas like mobile usability and integration capabilities. One Gusto user remarked on its organized pathway for HR systems, which suggests a more comprehensive solution for businesses looking to streamline their operations.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
How can I get customer support to adjust the initial payroll entries and to read my reports?
4 Comments
DM
I would go on their chat option & see what that representative says OR call their # before Christmas comes and they are closed so you can get some answers. I...Read more
What’s the difference between an exempt and nonexempt worker?
2 Comments
LS
Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum
wage, overtime rules and record-keeping requirements....Read more
Which software is best for payroll?
1 Comment
HK
Sure Payroll is the best but you may try Zoho as well.Read more
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