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Compare Gusto and SurePayroll 
Featured Products
At a Glance
Market Segments
Small-Business (84.2% of reviews)
Small-Business (91.5% of reviews)
Entry-Level Pricing
Starting at $49.00 Per Month
Contact SurePayroll
Gusto
Star Rating
(8,372)4.6 out of 5
Market Segments
Small-Business (84.2% of reviews)
Pros & Cons
Entry-Level Pricing
Starting at $49.00 Per Month
Free Trial is available
Browse all 3 pricing plansSurePayroll
Star Rating
(532)4.4 out of 5
Market Segments
Small-Business (91.5% of reviews)
Pros & Cons
Entry-Level Pricing
Contact SurePayroll
Learn more about SurePayrollSummary
AI Generated Summary
AI-generated. Powered by real user reviews.
- G2 reviewers report that Gusto excels in user experience, with many praising its straightforward interface and ease of use. Users appreciate features like the ability to log hours easily and split shifts into multiple time blocks, making daily tasks more manageable.
- Users say that SurePayroll offers a user-friendly experience, particularly highlighting its effectiveness in simplifying complex employer responsibilities such as taxes and withholdings. One user noted that it "made the fussy parts of being an employer go away," showcasing its practical benefits.
- According to verified reviews, Gusto stands out for its robust support and implementation process. Reviewers frequently mention the ease of setup and compliance, which is crucial for startups and small businesses looking to streamline their operations.
- Reviewers mention that while SurePayroll provides solid support, particularly during the onboarding process, Gusto's overall support quality is rated higher. Users have shared positive experiences with Gusto's customer service, indicating a more responsive and helpful support system.
- G2 reviewers highlight that Gusto has a significantly larger user base and more recent reviews, which suggests a more active and engaged community. This can be beneficial for new users seeking advice and shared experiences from others in similar situations.
- Users report that both platforms have their strengths in payroll processing, but Gusto's additional features, such as expense management and benefits administration, provide a more comprehensive solution for small businesses looking to manage multiple HR functions in one place.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
- Full-service single-state payroll including W-2s and 1099s
- Basic support
- Employee profiles and self-service
SurePayroll
SurePayroll
Contact SurePayroll
Small Business Is Our Business.
Free Trial
Gusto
Free Trial is available
SurePayroll
Free Trial is available
Ratings
Meets Requirements
9.4
6,392
8.9
447
Ease of Use
9.5
6,601
8.9
452
Ease of Setup
9.3
5,256
8.8
311
Ease of Admin
9.3
2,259
9.1
308
Quality of Support
9.0
5,329
8.7
447
Has the product been a good partner in doing business?
9.1
2,256
9.0
309
Product Direction (% positive)
9.2
6,474
8.0
446
Features by Category
Core HR
8.8
904
Not enough data
9.0
918
Not enough data
8.1
795
Not enough data
8.6
844
Not enough data
8.8
863
Not enough data
8.7
869
Not enough data
Generative AI
7.2
472
Not enough data
Platform
8.2
2239
Not enough data
8.0
2046
Not enough data
Feature Not Available
Not enough data
8.9
2274
Not enough data
9.2
2277
Not enough data
8.9
2182
Not enough data
8.8
2243
Not enough data
9.1
2267
Not enough data
Employee Self Service
9.5
5161
|
Verified
8.7
330
|
Verified
8.9
4666
|
Verified
8.0
188
|
Verified
9.0
4722
|
Verified
7.9
195
|
Verified
Administration
9.4
4989
|
Verified
9.1
369
|
Verified
9.1
4602
|
Verified
8.2
191
|
Verified
9.6
5073
|
Verified
9.3
356
|
Verified
8.9
4443
|
Verified
8.7
183
|
Verified
9.2
4655
|
Verified
8.7
265
|
Verified
8.8
4158
|
Verified
8.4
140
|
Verified
9.1
4366
|
Verified
9.0
251
|
Verified
9.2
4541
|
Verified
8.9
261
|
Verified
9.2
4544
|
Verified
9.0
245
|
Verified
Taxes
9.3
4849
|
Verified
9.1
347
|
Verified
9.2
4722
|
Verified
9.1
247
|
Verified
Feature Not Available
Feature Not Available
Integration
8.6
4090
|
Verified
8.1
106
|
Verified
8.8
4114
|
Verified
8.5
46
8.8
4159
|
Verified
8.4
53
8.6
3901
|
Verified
8.5
43
Platform
9.0
4582
|
Verified
8.9
337
|
Verified
9.2
4569
|
Verified
9.0
327
|
Verified
9.3
4811
|
Verified
9.1
346
|
Verified
9.2
4449
|
Verified
9.0
271
|
Verified
Benefits Administration Platform Features
9.0
1358
Not enough data
8.9
1313
Not enough data
8.4
1218
Not enough data
9.0
1329
Not enough data
9.1
1307
Not enough data
9.2
1345
Not enough data
9.0
1276
Not enough data
8.8
1251
Not enough data
Benefits Administration Platform Features
9.0
1358
Not enough data
8.9
1313
Not enough data
8.4
1218
Not enough data
9.0
1329
Not enough data
9.1
1307
Not enough data
9.2
1345
Not enough data
9.0
1276
Not enough data
9.1
928
Not enough data
8.8
1251
Not enough data
8.5
1058
Not enough data
8.3
975
Not enough data
8.9
1040
Not enough data
Generative AI
7.2
838
Not enough data
7.2
835
Not enough data
7.1
830
Not enough data
Platform
8.2
2239
Not enough data
8.0
2046
Not enough data
Feature Not Available
Not enough data
8.9
2274
Not enough data
9.2
2277
Not enough data
8.9
2182
Not enough data
8.8
2243
Not enough data
9.1
2267
Not enough data
Automation
Not enough data
Not enough data
Logistics
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Management
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Monitoring
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Not enough data
Platform Basics
8.5
183
Not enough data
9.2
192
Not enough data
8.9
183
Not enough data
Platform Performance
8.8
189
Not enough data
8.5
177
Not enough data
Platform Functionality
9.1
184
Not enough data
8.5
180
Not enough data
8.8
177
Not enough data
Platform Additional Functionality
8.8
180
Not enough data
8.4
174
Not enough data
8.1
171
Not enough data
Generative AI
7.3
157
Not enough data
Platform Basics
9.2
773
Not enough data
9.2
778
Not enough data
Platform Administration
8.6
711
Not enough data
9.1
756
Not enough data
9.0
763
Not enough data
Platform Payment Content
9.0
760
Not enough data
8.4
652
Not enough data
9.1
735
Not enough data
Generative AI
Not enough data
Not enough data
Not enough data
Not enough data
Generative AI
Not enough data
Not enough data
Agentic AI - Onboarding
7.6
241
Not enough data
7.9
242
Not enough data
7.8
244
Not enough data
7.9
245
Not enough data
8.0
246
Not enough data
Platform Content
8.7
1152
Not enough data
9.1
1175
Not enough data
9.2
1174
Not enough data
8.4
1087
Not enough data
8.8
1101
Not enough data
8.6
1093
Not enough data
Platform Additional Functionality
9.2
1153
Not enough data
8.7
1092
Not enough data
8.5
1066
Not enough data
8.9
1112
Not enough data
9.1
1135
Not enough data
Platform Data
8.4
1018
Not enough data
8.7
1057
Not enough data
8.8
1041
Not enough data
Platform
8.2
2239
Not enough data
8.0
2046
Not enough data
Feature Not Available
Not enough data
8.9
2274
Not enough data
9.2
2277
Not enough data
8.9
2182
Not enough data
8.8
2243
Not enough data
9.1
2267
Not enough data
Recruiting and Onboarding
8.0
992
Not enough data
9.0
1101
Not enough data
Categories
Categories
Shared Categories
Gusto and SurePayroll are categorized as Payroll
Unique Categories
Gusto is categorized as Contractor Management, Contractor Payments, Onboarding, Benefits Administration, Core HR, and Time & Attendance
SurePayroll has no unique categories
Reviews
Reviewers' Company Size
Gusto
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
SurePayroll
Small-Business(50 or fewer emp.)
Mid-Market(51-1000 emp.)
Enterprise(> 1000 emp.)
Small-Business
(50 or fewer emp.)
Mid-Market
(51-1000 emp.)
Enterprise
(> 1000 emp.)
Reviewers' Industry
Non-Profit Organization Management
5.5%
Computer Software
5.2%
Accounting
5.2%
Health, Wellness and Fitness
4.7%
Hospital & Health Care
4.5%
Other
74.9%
Insurance
5.8%
Financial Services
5.2%
Health, Wellness and Fitness
5.0%
Individual & Family Services
4.6%
Accounting
4.4%
Other
75.0%
Discussions
Is there an app for Gusto payroll?
4 Comments
MM
Yes it’s gusto wallet but it’s used by employees or payees not payroll provider.
Read more
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
How can I get customer support to adjust the initial payroll entries and to read my reports?
4 Comments
CH
Good luck getting answers. Sure Payroll is the worst!Read more
What’s the difference between an exempt and nonexempt worker?
2 Comments
LS
Nonexempt workers are covered by the Federal Labor Standards Act (FLSA), which specified minimum
wage, overtime rules and record-keeping requirements....Read more
What’s the difference between bi-weekly and semi-monthly payroll?
1 Comment
BR
Bi-weekly is every 2 weeks with paydate on same day each cycle.
Semi-monthly is twice a month, usually on 1st & 16th, but falls on date, rather than day. If...Read more
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