G2 reviewers report that Gusto excels in overall user satisfaction, boasting a significantly higher G2 Score compared to Superworks. Users appreciate its user-friendly interface and the ability to manage payroll, onboarding, and compliance seamlessly, making it a preferred choice for small businesses.
According to verified reviews, Superworks shines in its attendance and payroll modules, which users find smooth and easy to navigate. Reviewers highlight how it reduces manual work, enhancing productivity, particularly in tracking attendance and managing leaves.
Users say that Gusto's implementation process is quick and intuitive, with many praising its onboarding wizard that simplifies the setup for new users. This ease of setup is a significant advantage for businesses looking to get started without extensive training.
Reviewers mention that while Gusto has a robust feature set, some users feel it could better cater to specific workflow needs, occasionally leading to configuration challenges. In contrast, Superworks is noted for its customization options, allowing users to tailor the software to their unique requirements.
G2 reviewers highlight that Gusto's support quality is generally good, but it lags behind Superworks, which users describe as having a very helpful support team that is always ready to assist. This responsiveness can be crucial for businesses needing immediate help.
According to recent feedback, Gusto's pricing is seen as reasonable for the features offered, making it an attractive option for small businesses. However, Superworks' pricing structure is also appreciated, especially in regions where it offers competitive rates, appealing to budget-conscious users.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s