G2 reviewers report that Gusto excels in user experience, particularly highlighting its intuitive interface that simplifies payroll and expense management. Users appreciate features like the ability to log hours easily and split shifts into multiple time blocks, making it a favorite for startups.
Users say that Square Payroll offers a straightforward setup process, making it easy to input necessary tax information and onboard new employees. However, some users feel that while the initial setup is simple, the overall user experience could be enhanced with more intuitive features.
Reviewers mention that Gusto's support quality stands out, with many praising the responsiveness and helpfulness of the customer service team. In contrast, Square Payroll users have noted that while support is decent, it doesn't quite match the level of assistance provided by Gusto.
According to verified reviews, Gusto's ease of use is frequently highlighted, with users noting that the platform is designed to be user-friendly, which is particularly beneficial for small businesses. Square Payroll, while also user-friendly, has received slightly lower ratings in this area, indicating room for improvement.
G2 reviewers report that Gusto's comprehensive features, such as direct deposit and tax filing, are well-received, making payroll processing seamless. Square Payroll users appreciate its ability to convert timecards into payroll easily, but some feel it lacks the depth of features that Gusto offers.
Users say that Gusto's strong performance in areas like compliance and day-to-day usability makes it a reliable partner for businesses. While Square Payroll is praised for its integration capabilities, it doesn't quite match Gusto's overall satisfaction ratings, indicating that Gusto may be the better choice for those prioritizing a robust payroll solution.
Pricing
Entry-Level Pricing
Gusto
Simple Plan
Starting at $49.00
Per Month
For small businesses or s-corps needing basic payroll.
Full-service single-state payroll including W-2s and 1099s
Why doesn't Gusto take responsibility and rectify the pay problems that they have caused?
2 Comments
Official Response from Gusto
Hi there, we see you've been in touch with several customer support advocates and managers to help go through the situation as well as provide options for...Read more
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